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11 – 20 of over 56000Older adults are increasingly being recognised as an important and growing consumer market, however they appear reticent in adopting new technologies. One contributing factor is…
Abstract
Older adults are increasingly being recognised as an important and growing consumer market, however they appear reticent in adopting new technologies. One contributing factor is that their needs are poorly understood by designers and products are thus poorly specified. Within the context of driving as a socially valuable skilled behaviour we applied a participatory design approach to engage with older people as valued partners in the design process.This article examines different strategies for involving older people as experts in their own domain, developing a better understanding of their needs and aspirations and empowering them within the design process. This research took account of new developments in car design and opportunities for intelligent driver assistance systems to support driver safety. The study found that older car drivers responded well to the opportunity to identify their needs and to evaluate prototypes and novel technologies. Their appraisal of these novel technologies particularly supported an improved understanding of the skilled behaviours of older drivers and of the mismatch between these and the technologies. When incorporated into the early stages of the design process, these evaluation activities offer important opportunities to enhance understanding of latent and implicit needs of older adults. In turn this can inform and refine design requirements.
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The purpose of this study is to examine the value formation and value perceptions of brand owners and retailers in the new digital packaging technology context. The focus of this…
Abstract
Purpose
The purpose of this study is to examine the value formation and value perceptions of brand owners and retailers in the new digital packaging technology context. The focus of this study concerns the potential of new packaging technologies to offer new value dimensions compared with those offered by current technologies.
Design/methodology/approach
The data were gathered via group interviews conducted in 11 organizations at the brand owner and retail levels. The interviewees consisted of marketing and packaging professionals. A grand tour method and a customer value determination (CVD) method were used as analysis tools.
Findings
This study suggests a value category in the business-to-business context classifying the value drivers of packaging technologies at the product-, service-, and relationship-related levels. Value consists of sub-elements of both positive benefits and negative sacrifices.
Practical implications
This article provides practical implications for organizations both to increase the benefits received through packaging technologies and decrease unavoidable sacrifices.
Originality/value
This study extends the rather scarce knowledge pertaining to value creation and perception in the novel technology context. The value categorization offers a necessary complement to the existing literature concerning value in the business-to-business field.
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Kristina M. Eriksson, Anna Karin Olsson and Linnéa Carlsson
Both technological and human-centric perspectives need to be acknowledged when combining lean production practices and Industry 4.0 (I4.0) technologies. This study aims to explore…
Abstract
Purpose
Both technological and human-centric perspectives need to be acknowledged when combining lean production practices and Industry 4.0 (I4.0) technologies. This study aims to explore and explain how lean production practices and I4.0 technologies may coexist to enhance the human-centric perspective of manufacturing operations in the era of Industry 5.0 (I5.0).
Design/methodology/approach
The research approach is an explorative and longitudinal case study. The qualitative data collection encompasses respondents from different job functions and organizational levels to cover the entire organization. In total, 18 interviews with 19 interviewees and five focus groups with a total of 25 participants are included.
Findings
Identified challenges bring forth that manufacturing organizations must have the ability to see beyond lean production philosophy and I4.0 to meet the demand for a human-centric perspective in socially sustainable manufacturing in the era of Industry 5.0.
Practical implications
The study suggests that while lean production practices and I4.0 practices may be considered separately, they need to be integrated as complementary approaches. This underscores the complexity of managing simultaneous organizational changes and new digital initiatives.
Social implications
The research presented illuminates the elusive phenomena comprising the combined aspects of a human-centric perspective, specifically bringing forth implications for the co-existence of lean production practices and I4.0 technologies, in the transformation towards I5.0.
Originality/value
The study contributes to new avenues of research within the field of socially sustainable manufacturing. The study provides an in-depth analysis of the human-centric perspective when transforming organizations towards Industry 5.0.
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Antonino Galati, Pietro Moavero and Maria Crescimanno
The purpose of this paper is to investigate consumers’ willingness to accept irradiated food and the major factors related both to socio-demographic characteristics and to the…
Abstract
Purpose
The purpose of this paper is to investigate consumers’ willingness to accept irradiated food and the major factors related both to socio-demographic characteristics and to the perceived risk of consumers about the assumption of foods treated with novel technologies and irradiation, in particular, affecting their behavior. Consumers’ need for information has been investigated.
Design/methodology/approach
An online survey, involving 392 consumers living in Italy, was carried out to respond to the aim of the study. A Probit model was performed in order to identify major factors affecting the probability to accept food treated with ionizing radiation.
Findings
Findings show that the acceptability of irradiated foods is mainly affected by the consumers’ perceived risk to health consequent to their consumption. Equally influent are the socio-economic characteristics such as age, monthly income and geographical area in which consumers live.
Research limitations/implications
This study provides some interesting suggestions both for policy makers and managers, primarily related to the need to start an effective promotion campaign aimed to familiarize the consumers about the principles, aims and benefits of irradiation technology.
Originality/value
Very few empirical studies have been carried out in order to evaluate the acceptability of foods products treated with ionizing radiation in Italy, where exist a growing problem related to the food loss and waste, and the need for information among consumers about the irradiated foods.
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Abhijit Roy, Marat Bakpayev, Melanie Florence Boninsegni, Smriti Kumar, Jean-Paul Peronard and Thomas Reimer
Technological progress and the advancement of the 4th Industrial Revolution (IR 4.0) are well underway. However, its influence on the transformation of core sectors from the…
Abstract
Purpose
Technological progress and the advancement of the 4th Industrial Revolution (IR 4.0) are well underway. However, its influence on the transformation of core sectors from the perspective of consumer well-being remains under-explored. Seeking to bridge this gap in the marketing and public policy literature, this study aims to propose a conceptual framework to explicate how data-driven, intelligent and connected IR 4.0 technologies are blurring traditional boundaries between digital, physical and biological domains.
Design/methodology/approach
This is a conceptual paper using primarily a literature review of the field. The authors position the work as a contribution to consumer well-being and public policy literature from the lens of increasingly important in our technology-integrated society emerging technologies.
Findings
The authors define and conceptualize technology-enabled well-being (TEW), which allows a better understanding of transformative outcomes of IR 4.0 on three essential dimensions of consumer well-being: individual, societal and environmental. Finally, the authors discuss public policy implications and outline future research directions.
Originality/value
The authors highlight specific gaps in the literature on IR 4.0. First, past studies in consumer well-being did not incorporate substantial changes that emerging IR 4.0 technologies bring, especially across increasingly blurring digital, physical and biological domains. Second, past research focused on individual technologies and individual well-being. What is unaccounted for is the potential for a synergetic, proactive effect that emerging technologies bring on the aggregate level not only to individuals but also to society and the environment. Finally, understanding the differences between responses to different outcomes of technologies has important implications for developing public policy. Synergetic, proactive effect of technologies on core sectors such as healthcare, education, financial services, manufacturing and retailing is noted.
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Priyanka Dubey, Owais Yousuf and Anupama Singh
Globalization has increased the consumer's demand for safe and quality foods. To make food available to consumers from farm to fork, packaging plays a crucial role. The objective…
Abstract
Globalization has increased the consumer's demand for safe and quality foods. To make food available to consumers from farm to fork, packaging plays a crucial role. The objective of packaging is to shield the foodstuff from degrading and to serve as the medium of communication between the processing industry and the consumers. Conventionally, several materials are used in the packaging such as laminates, plastics, glass, metal, etc., but with the advent of technology, newer and novel smart packaging technologies have entered this field. Smart packaging in the form of active and intelligent packaging not only acts as a barrier to external influences but also prevents internal deterioration. Oxygen scavengers, moisture controllers, antioxidants, CO2 absorber/emitter, antimicrobial agents, etc., are some of the vital active packaging systems. On the other hand, an intelligent packaging system contains internal or external indicators and sensors that monitor the condition of packed food and gives information about its quality during storage and transportation. It seems that these interventions in packaging have very positive effects on the whole industry, but it is observed that this advancement in the packaging has also raised questions about its disposal. To overcome this issue, industries have started using smart packaging design along with the sustainable packaging trend. Communication with the recycling bodies at the time of development will ensure the smart packaging fit to be recycled. Considering such standards for smart packaging will not only create a healthy bond between industries and consumers but will also help in sustainable development. This chapter mainly focuses on the advancement of the packaging system associated with the agri-food sector. It also discusses how the implementation of these technological advancements will help the industries toward sustainable development.
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Amy Duxfield and Chern Li Liew
This study aims to examine the imagining of libraries and the depiction of library services in contemporary science fiction novels. Analyses of libraries in contemporary science…
Abstract
Purpose
This study aims to examine the imagining of libraries and the depiction of library services in contemporary science fiction novels. Analyses of libraries in contemporary science fiction may reveal expectations of libraries and the roles they play in future societies. These may, in turn, be used by the library profession to innovate and to discover opportunities to design and improve library services that meet the expectations of library users now and in the future.
Design/methodology/approach
This research applied a content analysis approach to examine references to libraries in a purposeful sample of science fiction novels published between 2009 and 2019. The sample consists of 29 novels selected from the 2010–2020 winners of the Hugo Award for Best Novel, The Nebula Award for Best Novel, the Locus Award for Best Science Fiction Novel, The Philip K Dick Award and the Arthur C Clarke Award.
Findings
This research finds that libraries are a common feature within contemporary science fiction novels, primarily as part of the background setting of the narratives. Libraries are particularly common in peri-apocalyptic novels, often as “reinvented” libraries. This research identifies considerable differences in the way libraries and information access and use are depicted and documented in science fiction worlds of plenty, compared to those of scarcity. Other key themes discussed include freedom of access to information, and the supposedly common negative stereotyping of libraries.
Originality/value
Existing literature indicates anxiety about the future of libraries which the findings of this research do not support. The insights gained suggested instead, the emergence of an image of libraries as being embedded in the fabric of societies. This indicates the expectation of the place and role of libraries in contemporary societies. Libraries and their services must be adeptly placed and woven into the many facets of the societies they serve.
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Melanie Kessler, Eugenia Rosca and Julia Arlinghaus
This study aims to advance a behavioural approach towards understanding how managerial perception impacts the enactment of responses to risk management during the implementation…
Abstract
Purpose
This study aims to advance a behavioural approach towards understanding how managerial perception impacts the enactment of responses to risk management during the implementation of digital technologies in industrial operations and supply chains. The purpose is to investigate the influence of (digital) technology and task uncertainty on the risk perception of managers and how this impacts risk responses adopted by managers.
Design/methodology/approach
Following an exploratory theory elaboration approach, the authors collected more than 80 h of interview material from 53 expert interviews. These interviews were conducted with representatives of 46 German companies that have adopted digital technologies for different industrial applications within manufacturing, assembly and logistics processes.
Findings
The findings provide nuanced insights on how individual and combined sources of uncertainty (technology and task uncertainty) impact the perception of decision makers and the resulting managerial responses adopted. The authors uncover the important role played by the interaction between digital technology and human being in the context of industrial operations. The exploratory study shows that the joint collaboration between humans and technologies has negative implications for managerial risk responses regardless of positive or negative perception, and therefore, requires significant attention in future studies.
Research limitations/implications
The empirical base for this study is limited to German companies (mainly small and medium size). Moreover, German culture can be characterised by a high uncertainty avoidance and this may also limit the generalizability of the findings.
Practical implications
Managers should critically revise their perception of different types of digital technologies and be aware of the impact of human-machine interaction. Thereby, they should investigate more systematic approaches of risk identification and assessment.
Originality/value
This paper focuses on the managerial risk responses in the context of digitalisation projects with practical insights of 53 expert interviews.
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The effective management and reuse of knowledge in the early product development supports the early identification of high potential technologies, reduces barriers of accessing…
Abstract
Purpose
The effective management and reuse of knowledge in the early product development supports the early identification of high potential technologies, reduces barriers of accessing them and ensures technology leadership. Until now, technology databases were only a means of communicating knowledge on innovations. The purpose of this study is to analyse the design of technology databases with a processual integration into research and development. It is a concept for companies to collaboratively and effectively develop and adapt innovative technologies.
Design/methodology/approach
In the Design4Energy project, an interdisciplinary, inter-divisional project team, including information and communications technology managers, engineers and energy experts, developed an architectural concept and use cases of a system to integrate the technology life cycle into the building creation process. Eventually, the stakeholders evaluated the system in industrial applications.
Findings
This research reveals that the developed system supports the collaboration between professionals in the design stage. Along the development and implementation of the system, the main success factors result in four design principles: effective and efficient design, basic functionalities supporting technology adaption, interoperability and integration into the processes and organization.
Practical implications
The results deal with the interoperability in early phases of product development and guide through the methodological design of technology databases. Transparent design requirements based on real case learnings increase system applicability and data consistency.
Originality/value
The work guides the methodology, process integration and IT architecture of technology databases, which literature does not provide. Thus, it leads to decision reliability in technology management and implies the success factors for living databases.
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