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A need for increased attention to the ethical issues of organizational development has been voiced, and unless greater attention is given to ethical issues and problems, the continued potency of organizational development is in danger. While many disciplines train organizational development agents (e.g., psychology, sociology, communication, marketing, business, education), a need for an interdisciplinary code of ethics exists. In addition to proposing an interdisciplinary code of ethics for organizational development agents, the present paper discusses the ethical conduct of data collection, results publication, and change recommendations in the context of organizational development.

This is a study of how members of Alcoholics Anonymous (AA) produce their talk, using the principles of ethnomethodological conversation analysis. The focus is on two interralated phenomena of the openings of turns. Recurrently, the first words of the turns, i.e., greetings and self‐identification, are followed with a resonse space during which members display their orientation to coparticipants through allusions to prior speakers. Positive references to prior speakers are stated directly and addressed explicitly, typically through a phrase such as: “I identified with X and what X said,” wheras critical remarks are stated implicitly and without any address. Through this procedure, members establish their individual position in each meeting without posing challenges to other members. The allusions occasions initiation of a subsequent topic of the turn that characteristically is biographically relevant for the speaker. This procedure of organization of talk permits AA meetings to handle delicate issues in a sociable, nonconfrontive way.

Communications regarding this column should be addressed to Mrs. Cheney, Peabody Library School, Nashville, Term. 37203. Mrs. Cheney does not sell the books listed here. They are available through normal trade sources. Mrs. Cheney, being a member of the editorial board of Pierian Press, will not review Pierian Press reference books in this column. Descriptions of Pierian Press reference books will be included elsewhere in this publication.

The purpose of this paper is to apply a self‐reflexive interpretive method of writing as a method of analysis of findings from a critical research based on videography documenting the relationship between ethnicity, consumption, and place.

An innovative theoretical approach employed is interpretativist ethnography inspired by creative writing. This methodological approach allows the researcher to move beyond the rigidness of academic discourse and consequently enables a more intimate connection with the object of research.

The main outcome of this paper is realization that the presence of the researcher and her own autobiography affects the results of research and that articulation as much as execution of research is always subjective. A significant implication of this kind of approach is uncertainty and unreliability which questions the positivist objectivism dominating in both consumer studies and marketing. A subsequent limitation is a free reading which evades possibility of definite conclusions.

By providing a film and a commentary to it in one publication, this paper overcomes the traditional separation between the visual and the textual and contributes to the multisensory model of academic practice. It is particularly important for ethnography and visual studies where the application of the senses has both a theoretical and a practical value.

This paper examines the processes of organizational adaptation and competitiveness of firms in an emerging economy (Argentina). The empirical focus of this paper concerns the determinants of organizational flexibility during the period from 1989 to 1999, when a combination of economic and political change triggered a massive change in the competitive context of indigenous firms. Two companies in the pharmaceutical industry were selected, one that was flexible (Sidus) and one that was less flexible (DER.S.A.). Longitudinal data are supplied to explore the determinants of organizational flexibility in those organizations.

Attempts to consider how a founder has reduced equivocality in relation to support networks and reducing risks, especially in an international environment. Presents the case studies of five Danish and Australian born global companies. Considers different global models and their limitations. Presents the findings of recent surveys in this area. Concludes that internationalization has not been the primary objective in the founding process and gives direction for further research.

This paper draws on a recent approach to ethnography in order to explore some cultural issues in the development of software quality procedures within software development. Methodologically, the purpose is to show how performance autoethnography can be effective in highlighting cultural issues. In terms of software quality, the paper intends to contribute towards establishing the importance, even primacy, of human issues in software quality management.

The approach used, performance ethnography, involves finding different ways of presenting ethnographies, including dramatic readings of interviews, in order to challenge the audience. In this case a poetic approach is used to engage the audience in understanding cultural and contextual issues around software quality. The paper applies performance ethnography to autoethnographic output in which the researcher reflects on his own experience. The paper presents four pieces describing human issues in software quality. A “Sense of excitement” compares and contrasts writing programs and writing newspaper articles. The “Visit” is presented in the style of a self‐interview, a stream‐of‐consciousness recall of events around the launch and implementation of a hospital information system. IBM Hursley looks analytically at multiple events in the development of diagnostic programs for a distributed system. Finally, Separation focuses on the effect of severed communication between analyst and programmer on the quality of some commercial software. Each piece is subjected to critical discussion which reviews its effectiveness as performance ethnography.

The paper demonstrates the effectiveness of performance autoethnography in highlighting the cultural and political dimensions of software quality management. The pieces in this paper suggest that human issues are important in software quality management. Software quality is a product of relationships. It depends on the quality of the relationships between supplier and customer.

This paper offers the first example of performance ethnography applied in information systems research. There is a lack of personalised approaches to presenting management concepts in software development. This paper provides an example of a different approach of value to both researchers and teachers.

The purpose of this paper is to present a collaborative (auto)ethnography that has emerged from the meeting of four academic researchers working with and from the heart in various Latin American contexts.

Our “I’s” have mingled with our very varied participations in different themes, latitudes, and disciplines – health, education and psychosocial approaches. We have worked, variously, in both English and Spanish. At the core of this piece are our own biographies, motivations, senses, academic dreams, international contexts, and the injustices and suffering felt in our bodies.

We seek to reflect from our experience of traveling as young researchers and as women with Latin souls. Through our stories, we show how crossing cultures as part of our research and work gives us both a privileged position but also the constant stress and questioning that goes beyond the intellectual and appears in our embodied experiences of interculturality.

The limitation of this piece of research is that it is based on personal experiences, that although there may be people who feel identified with these experiences, these are not generalizable or transferable.

Performative autoethnography is an instance to understand the world like a crisol with different faces; self, social, cultural and methodology, which allows us to understand the world from a holistic perspective.

With this paper, we hope to contribute for other women in academia to see themselves reflected in the experience of moving through a globalized world.

Through both living in and reflecting on this process, we show how our experiences provide us with new, intercultural “worlds under construction.”

This paper aims to offer an innovative approach to reflecting on research and practice around doctoral study and supervision. In the opening section of the paper, the authors discuss the idea that academic development as a doctoral candidate is concerned with how researchers write themselves into being as certain kinds of researchers, and how, in doing so, they become a character, like their supervisors, in the “figured world” of their research. This process of “becoming” can, the authors argue, be nurtured or hindered by different kinds of supervision practices.

With regard to the authors’ own experiences of doctoral supervision, the paper explores how their use of post-qualitative practices and methodologies encouraged new forms of intersubjectivity and academic development as their supervisory relationship advanced alongside the thesis itself.

The authors present the script of an ethnodrama (Saldana, 2111) which they wrote and performed on a number of occasions, as an alternative way of expressing their experiences of being in a relationship as doctoral supervisor and supervisor.

This choice of ethnodrama emerged out of a frustration with what the authors felt were increasingly predictable ways of discussing and reflecting upon the philosophy, content and assessment methods of postgraduate research and supervision across the educational disciplines.

The authors hope that their exploration of the imaginative spaces created through doctoral supervision will encourage other postgraduates and their supervisors to experiment with working creatively across interdisciplinary spaces and creating radical and even risky ways of mediating and sharing postgraduate teaching and learning relationships.