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Article
Publication date: 31 December 2018

Melanie Formentin and Denise Bortree

The purpose of this paper is to examine philanthropic partnerships between donor organizations and nonprofits and how ethics of care may play an important role in the quality of…

Abstract

Purpose

The purpose of this paper is to examine philanthropic partnerships between donor organizations and nonprofits and how ethics of care may play an important role in the quality of relationship between the partners.

Design/methodology/approach

In total, 29 in-depth interviews were conducted with communications professionals at nonprofit organizations to understand how their partnerships with national sport organizations benefited their organizations and how characteristics of the sport organizations’ communication and behavior have consequence for their partners.

Findings

The four dimensions of ethics of care (building trust, showing mutual concern, promoting human flourishing and responsiveness to needs) clearly emerged as the most beneficial ways sport organizations engage with their nonprofit partners.

Research limitations/implications

This study introduces the concept of ethic of care into the CSR literature and suggests that ethics of care may play an important role in relationship management with key publics.

Practical implications

Practically, this study offers insights for corporate partners about the way their communication and behavior influence nonprofits, and it suggests ways that corporations can improve their work with partners to create a more productive relationship.

Originality/value

This is one of the first studies to use ethics of care to examine the relationship of CSR partnerships and the first to conduct a study with sport organizations.

Details

Journal of Communication Management, vol. 23 no. 1
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 7 April 2015

Hyejin Bang

The purpose of this paper is to examine the moderating role of Age in the relationships between leader-member exchange dimensions (Affect, Loyalty, Contribution, and Professional…

3855

Abstract

Purpose

The purpose of this paper is to examine the moderating role of Age in the relationships between leader-member exchange dimensions (Affect, Loyalty, Contribution, and Professional Respect) and Job Satisfaction and between Job Satisfaction and Intention to Stay among volunteers in nonprofit sport organizations.

Design/methodology/approach

A series of moderated hierarchical multiple regression analyses was conducted using the survey responses of 214 volunteers in 22 nonprofit sport organizations.

Findings

The results indicated that Age moderated the relationship between Professional Respect and Job Satisfaction such that it was stronger for younger volunteers, and Job Satisfaction had a greater positive influence on Intention to Stay for older rather than younger volunteers.

Originality/value

These findings provide valuable insights into how age may be an important factor influencing volunteers’ job satisfaction and intention to continue to volunteer. Implications for practitioners and future research are also discussed.

Details

Leadership & Organization Development Journal, vol. 36 no. 2
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 22 November 2023

Tom De Clerck, Leen Haerens, Delfien Van Dyck, Geert Devos and Annick Willem

Professionalization is an important issue in many all-volunteer nonprofit organizations (e.g. recreational sports clubs). Therefore, this study relied on the competing values…

Abstract

Purpose

Professionalization is an important issue in many all-volunteer nonprofit organizations (e.g. recreational sports clubs). Therefore, this study relied on the competing values framework and self-determination theory to investigate whether a newly developed intervention can effectively strengthen the management processes and leadership styles in all-volunteer sports clubs.

Design/methodology/approach

For this purpose, a rigorous non-equivalent pre-test post-test control group design was used. The intervention involved two sessions organized in sports clubs in which internal stakeholders (e.g. board members, coaches, volunteers) were invited to discuss change initiatives aimed at enhancing the organizational processes.

Findings

An effect on both the management processes and leadership styles was found. As for the management processes, the intervention had an impact on the internal processes, with especially the development of an internal communication plan and the annual assessment of the organization's operations being promoted by the intervention. Regarding the leadership styles, the intervention had an effect on the controlling and chaotic leadership style, with leaders becoming less chaotic and controlling in situations in which (respectively) the business plan was established and the tasks were distributed within the organization.

Originality/value

This intervention study adopted an innovative approach to organizational intervention research by focusing on the enhancement of both the management processes and the leadership styles. Its principles are also relevant and valuable to organizations operating in other organizational contexts.

Details

Journal of Organizational Change Management, vol. 37 no. 1
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 26 February 2024

Jianping Hu, Xinjiang Ye and Shengyu Gu

The study advances an enhanced model encompassing psychological involvement, denoted as the psychological continuum model (PCM) and perceived customer service quality as…

Abstract

Purpose

The study advances an enhanced model encompassing psychological involvement, denoted as the psychological continuum model (PCM) and perceived customer service quality as intermediaries in the association between subjective customer knowledge (SCK) and behavioral loyalty. The purpose of this study is to assess the mediating role of psychological engagement and consumers' perceived service quality in the relationship between SCK and behavioral loyalty among members of nonprofit sports service organizations. Additionally, the study aims to examine the impact of membership duration on the relationship between consumer knowledge and behavioral loyalty.

Design/methodology/approach

The study used a quantitative research design, and primary data were collected through a structured questionnaire from 527 members of nonprofit Chinese sports clubs who were selected using a simple random sampling technique. A 5-point Likert scale questionnaire was developed to measure all constructs in the intended research model. The suitability of the measurement model was analyzed by performing confirmatory factor analysis (CFA). Structural equation modeling (SEM) was used to analyze the data using AMOS-24.

Findings

The results of the overall direct effect indicate a significant influence of subjective knowledge on perceived service quality, perceived service quality significantly and positively influences psychological engagement; psychological engagement was found to be an important predictor of consumer behavioral loyalty.

Originality/value

The results offer information for nonprofit sports club (NPSC) managers who seek to increase the attractiveness and retention of their clubs' members by establishing the importance of subjective consumer knowledge.

Details

Asia Pacific Journal of Marketing and Logistics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 10 July 2017

Jen Zdroik and Kathy Babiak

Networking practices are considered to be an important career advancement strategy. However, little empirical research exists which provides understanding of this phenomenon as it…

Abstract

Purpose

Networking practices are considered to be an important career advancement strategy. However, little empirical research exists which provides understanding of this phenomenon as it relates to the differences in practices and experiences between genders. The purpose of this paper is to explore how the role and nature of networking and career relationships in nonprofit sport organizations is perceived to impact career development.

Design/methodology/approach

In total, 34 semi-structured interviews were conducted with male and female executives in a range of nonprofit organizations to elicit views, attitudes, and information regarding formal and informal networking strategies and practices employed in this context.

Findings

Findings highlight differences in perceptions of how networking is defined, the central role of mentors, the nature of networking relationships, and networking strategies. The authors found that there are various perceived barriers with regard to gender and organizational culture in sport national governing bodies (NGBs).

Research limitations/implications

Networking practice and policy implications are discussed for sport NGBs and other organizations. The authors offer recommendations for future research.

Originality/value

The project adds value to the understanding of the career advancement of women as it directly compares perceptions of men and women.

Details

Sport, Business and Management: An International Journal, vol. 7 no. 3
Type: Research Article
ISSN: 2042-678X

Keywords

Book part
Publication date: 19 July 2014

Sonia Moi, Fabio Monteduro and Luca Gnan

Recent literature on nonprofit boards of directors has extensively investigated the composition, role, responsibilities, and characteristics of boards. Given the growing number of…

Abstract

Purpose

Recent literature on nonprofit boards of directors has extensively investigated the composition, role, responsibilities, and characteristics of boards. Given the growing number of studies on nonprofit boards, which added new impulse to the debate on the role and characteristics of these players, it is time to analyze the state of the art and systematize the current knowledge. On the other hand, despite the presence of some literature reviews, a research comparing the debate among the nonprofit, private, and public sectors is still lacking. Using Gabrielsson and Huse’s (2004) framework, we wanted to identify factors that can influence research on nonprofit boards and compare our results with existing studies on private and public sector.

Methodology/Approach

We conduct a systematic literature review, selecting empirical articles published in international scientific journals from 1992 to 2012.

Findings

We found similarities and differences in relation to research on boards among sectors. As a common result, we found that evolutionary studies still remains a neglected area in all of three realms. Finally, whereas input–output studies prevail in the private sector and contingency studies prevail in the public sector, behavioral studies prevail in the nonprofit sector, demonstrating, also, that the sector itself can make a difference in the board’s research.

Research Limitations/Implications

This literature review provides some suggestion for further research on boards for all of three sectors. For example, we suggest complementing research on boards on all three sectors, especially in relation to evolutionary studies.

Originality/Value of Paper

This paper fills the need to clarify the status of research on nonprofit boards, in order to address scholars in the understanding of the phenomenon.

Details

Mechanisms, Roles and Consequences of Governance: Emerging Issues
Type: Book
ISBN: 978-1-78350-706-1

Keywords

Article
Publication date: 11 October 2011

Mathieu Winand, Benoît Rihoux, David Qualizza and Thierry Zintz

The purpose of this paper is to focus on possible combinations of the key determinants of high performance in sport governing bodies (SGBs) which go well beyond the net effects of…

1099

Abstract

Purpose

The purpose of this paper is to focus on possible combinations of the key determinants of high performance in sport governing bodies (SGBs) which go well beyond the net effects of independent variables.

Design/methodology/approach

The research focused on 18 sport governing bodies from the French‐speaking community of Belgium (CSGBs). Their strategic goals are emphasized and their potential determinants of performance are measured and assessed. Due to the small n‐sample and the causal complexity inherent in this research, a crisp‐set qualitative comparative analysis (csQCA) was performed.

Findings

Three generic combinations of the key determinants linked with high performance were highlighted. The first was high‐performing CSGBs that provide innovative activities for their membership and are proactive in elite sport services. The second was other high‐performing CSGBs of large size that involve paid staff in decision‐making processes and also develop innovative activities. The third was small‐sized governing bodies which, although they do not have extensive resources, could perform highly when they relied on volunteer leaders and delegates activities they were not able to deliver.

Research limitations/implications

Due to country and sport specificities, these results may not be generalized to all SGBs. Nevertheless, it is possible to argue that when trying to understand the performance of such complex nonprofit sport organizations, researchers and practitioners need to take into account combinations of factors, rather than independent performance variables.

Originality/value

Using an innovative mixed method design dealing with causal complexity – qualitative comparative analysis – the paper highlights combinations of factors observed in high performing SGBs.

Details

Sport, Business and Management: An International Journal, vol. 1 no. 3
Type: Research Article
ISSN: 2042-678X

Keywords

Abstract

Details

Sport Business in Leading Economies
Type: Book
ISBN: 978-1-78743-564-3

Article
Publication date: 26 March 2024

Erik L. Lachance and Milena M. Parent

Pressures from non-profit sport organizations’ (NPSOs) external environment influence governance structures and processes. Thus, this study explores the impact of external factors…

Abstract

Purpose

Pressures from non-profit sport organizations’ (NPSOs) external environment influence governance structures and processes. Thus, this study explores the impact of external factors on NPSO board decision making.

Design/methodology/approach

Using a sample of six NPSO boards (two national, four provincial/territorial), data were collected via 36 observations, 18 interviews, and over 900 documents. A thematic analysis was conducted via NVivo 12.

Findings

Results identified two external factors impacting NPSO board decision making: the sport system structure and general environment conditions. External factors impacted NPSO board decision making in terms of duration, flow, interaction, and scrutiny.

Originality/value

Results demonstrate the need for NPSO boards to engage in boundary-spanning activities whereby external information sources from stakeholders are incorporated to make informed decisions. Practically, NPSO boards should harness virtual meetings to continue their operations while incorporating risk management analyses to assess threats and opportunities.

Details

Sport, Business and Management: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2042-678X

Keywords

Article
Publication date: 2 February 2021

Meungguk Park, Taeho Yoh and David J. Shonk

Understanding factors that enhance participants' satisfaction has become critical to developing effective donor retention strategies for charity sport events (CSEs). However…

Abstract

Purpose

Understanding factors that enhance participants' satisfaction has become critical to developing effective donor retention strategies for charity sport events (CSEs). However, there is a lack of empirical research on participants' satisfaction with CSEs. The purpose of this study is to examine the antecedents and consequences of satisfaction among CSE participants and to empirically test the relationships between the proposed constructs.

Design/methodology/approach

Data were collected from 238 participants from four Relay For Life (RFL) events organized by the American Cancer Society, North Central Region in the USA. Confirmatory factor analysis and structural equation modeling were conducted to analyze the measurement model and the structural model.

Findings

The results of the structural model indicated that perceived prosocial impact, sense of community and trust in CSE had significant positive effects on CSE satisfaction, while venue quality, knowledge attainment and entertainment value did not positively influence CSE satisfaction. CSE satisfaction had a positive direct effect on participant loyalty to CSE, which had a significant contribution to future participant intent.

Practical implications

The findings of this study provide CSE directors and marketers with valuable insights into the process of how to build long-term relationships with participants by identifying factors that influence participants' satisfaction and its consequences.

Originality/value

By measuring the mediating role of CSE satisfaction, this study provides a deeper understanding of the causal pathways from the antecedents to participant loyalty through CSE satisfaction.

Details

International Journal of Event and Festival Management, vol. 12 no. 2
Type: Research Article
ISSN: 1758-2954

Keywords

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