Search results

1 – 10 of over 1000
Article
Publication date: 12 October 2012

Jostein Langstrand and Mattias Elg

The importance of social issues is well established in the literature on resistance to change. However, much can be gained by including physical objects in the analysis. Using…

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Abstract

Purpose

The importance of social issues is well established in the literature on resistance to change. However, much can be gained by including physical objects in the analysis. Using actor‐network theory, this paper aims to explore the resistance of non‐human actors in organizational change and contribute to an expanded understanding of resistance to change.

Design/methodology/approach

The article is based on a longitudinal case study of the introduction of lean in a large Swedish manufacturing company. The empirical basis consists of interviews, observations and document studies. Actor‐network theory is used as a theoretical lens to identify non‐human resistance to change.

Findings

The paper proposes that non‐human actors can inhibit change through a lack of alignment with the overall change initiative. This may cause large variation in the interpretation of the proposed change and a lengthy process of construction and negotiation. The paper provides examples of four different types of non‐human resistance that result from this lack of alignment.

Practical implications

It is proposed that change initiatives need to be aligned with existing practice and anchored in objects that are integrated in organizational routines. The four types of non‐human resistance presented in the paper may be used as a checklist to reduce the risk of failure.

Originality/value

The predominant focus on social issues tends to disregard the impact of the physical environment in change processes. Actor‐network theory and the inclusion of the physical environment will help to expand and improve the understanding of resistance to change.

Details

Journal of Organizational Change Management, vol. 25 no. 6
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 3 July 2020

Salam Abdallah, Mohsin Malik and Uzma Chaudhry

This paper tracks the network of actors participating in the initial implementation of a “Lean management” system, in order to identify associations between human and non-human

Abstract

Purpose

This paper tracks the network of actors participating in the initial implementation of a “Lean management” system, in order to identify associations between human and non-human participants conducive to successful adoption of the system.

Design/methodology/approach

The perspective of actor–network theory (ANT) helps reveal the complex dynamics at play in a “Lean” intervention at a manufacturing firm. It allows to identify key actors (human and non-human), as well as the possible associations between them, and helps produce network diagrams to track the changes in actors' roles and in network coherence over time.

Findings

Through a network analysis, the study charts the complexity of the process of Lean intervention, by accounting for the distinct possibility that actors' roles may shift over time, as they engage and disengage with the proposed intervention, until they fully cohere into a new system. Based on this, it derives a conceptual model to describe relevant factors for successful implementation of Lean improvement projects.

Originality/value

The ANT perspective affords new insights into Lean Management systems implementation, by highlighting associations between human and non–human actors. This novel focus suggests corresponding management guidelines and reflective practices for successful intervention.

Details

The TQM Journal, vol. 32 no. 6
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 3 July 2007

Shona Hunter and Elaine Swan

The paper has two purposes: to introduce a new perspective on power and resistance in equalities work; and to trouble either or theorisations of success and failure in this work…

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Abstract

Purpose

The paper has two purposes: to introduce a new perspective on power and resistance in equalities work; and to trouble either or theorisations of success and failure in this work. Instead it offers a new means of exploring micro‐practice.

Design/methodology/approach

The paper applies/develops an “actor network theory” (ANT) analysis to a single case study of Iopia, a Black woman equalities practitioner working in a prison education context. It uses this to explore the ways in which Iopia interacts with a variety of human and non‐human objects to challenge racism in this context.

Findings

Iopia, from an initial position of marginality (as a Black woman experiencing racism) is able to establish herself (by virtue of this same identity as a Black woman combating racism) as central to a “new” network for equality and diversity. This new network both challenges and sustains narrow exclusionary definitions of diversity. Thus, Iopia's case provides an example of the contradictions, and paradox, experienced by those working for equality and diversity.

Research limitations/implications

In the future, this type of feminist ANT analysis could be more fully developed and integrated with critical race and other critical cultural theories as these relate to equalities work.

Practical implications

The approach, and, in particular, the notion of translation, can be used by practitioners in thinking through the ways in which they can use material objects to draw in multiple “others” into their own networks.

Originality/value

The article is one of the first to explore equalities workers via the lens of ANT. It is unique in its analysis of the material objects constituting both diversity workers and diversity work and thus its analysis of diversity workers and their work as part of a complex set of social and “material” relations.

Details

Equal Opportunities International, vol. 26 no. 5
Type: Research Article
ISSN: 0261-0159

Keywords

Article
Publication date: 2 January 2024

Kun You, Zubir Azhar and Qingyu Wang

This paper aims to explore how a shared service centre (SSC) is mobilised in a power-dominant context of a Chinese state-owned enterprise (SOE). Specifically, it examines the…

Abstract

Purpose

This paper aims to explore how a shared service centre (SSC) is mobilised in a power-dominant context of a Chinese state-owned enterprise (SOE). Specifically, it examines the mobilisation of SSC within this multi-divisional SOE, the role and dynamics of actors involved and the influence of changes in the integrated information system (IIS) during the mobilisation process.

Design/methodology/approach

The study follows a qualitative case study methodology. The authors draw on actor-network theory to examine the network and translation processes constructed in mobilising SSC in the chosen SOE. The data sources of this study were collected through semi-structured interviews, observations and documentary reviews.

Findings

The mobilisation of SSC is not a linear process but rather a “spiral” interplay through continuous interactions and compromises between human and non-human actors. Power gave the core actor as an orchestrator legitimacy and formality to reduce resistance and obstruction in translation for the mobilisation of SSC. The changes in IIS appear to facilitate the interaction between the heterogeneous actors.

Practical implications

This case study contributes towards understanding the mobilisation of SSC in a power-dominant context by highlighting the impact of changes in IIS and the details of the mobilisation of SSC in terms of the role played by both the individual actors and the technology.

Originality/value

This study provides a broader understanding of the interactions of the heterogeneous actors for mobilising SSC in a power-dominant context. More importantly, the study inspires future research into examining how SSC practices unfold and how the changes in IIS influence the mobilisation of SSC.

Details

Journal of Accounting & Organizational Change, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1832-5912

Keywords

Article
Publication date: 24 September 2019

Camilla Zanon Bussular, Cecília Gerhardt Burtet and Cláudia Simone Antonello

The actor-network theory (ANT) has been understood as a method, as a way of engaging in the social world and also transform it. The purpose of this paper is to show the ANT…

Abstract

Purpose

The actor-network theory (ANT) has been understood as a method, as a way of engaging in the social world and also transform it. The purpose of this paper is to show the ANT methodological aspects, provide an empirical demonstration of this approach as a method, and promote a debate about the implications and importance of understanding it as a method and not just as a theory.

Design/methodology/approach

By analyzing the criticisms of ANT seminal concepts and its repercussions, the authors have offered an understanding of its methodological aspects and its implications for the practice of research. An empirical study conducted in Brazil is presented to exemplify the use of ANT as a method.

Findings

The methodological reflection of this approach starts from the recognition that the methods are part of the social world that they research; they are totally imbued with theoretical representations of this world; they are social because they also help to constitute this social world. As a method, ANT seeks to understand the process of stabilizing practices, negotiations and controversies that are established when such practices are in the process of being. In that sense, following the relational disputes that build a practice before their stabilization is the task to be accomplished for the researcher in the field.

Research limitations/implications

The paper offers relevant contributions to the understanding of ANT as a method. The authors encourage other researchers to venture into the development of this approach in future studies that further explore its methodological character.

Originality/value

There are not many studies on ANT as a method. If ANT is also a method, can we apply it to any research? The authors hope to bring this matter to discussion, understanding and questioning the use of this theoretical-methodological approach in the research fields.

Details

Qualitative Research in Organizations and Management: An International Journal, vol. 15 no. 2
Type: Research Article
ISSN: 1746-5648

Keywords

Article
Publication date: 26 January 2021

Zelinna Pablo, Kerry London, Peter S.P. Wong and Malik Khalfan

Current understandings of innovation in construction portray it as linear, deterministic phenomena centered around novel objects and technologies deployed in…

Abstract

Purpose

Current understandings of innovation in construction portray it as linear, deterministic phenomena centered around novel objects and technologies deployed in sequentially-organized supply chains. This study aims to develop an enriched understanding of construction innovation as non-linear, socio-material and dynamic phenomena in complex networks by formulating a novel conceptual apparatus of complex adaptive supply networks (CASNs) expanded through actor-network theory (ANT) concepts.

Design/methodology/approach

This combined CASN/ANT apparatus is mobilized in the context of a qualitative case study involving a housing construction supply network in Australia making use of offsite manufacturing (OSM) techniques.

Findings

The study shows that innovative technologies such as novel OSM products can play an important though not necessarily deterministic role in the evolution of CASNs. The study also explicates the process by which the enrollment of non-human agents and the resulting CASN evolution are linked: innovative technologies shape human and non-human interactions in ways that redefine task delegation, role definition and schemas that are fundamental to the shape of CASNs.

Originality/value

Findings provide a compelling empirical basis for arguing that CASNs must be conceptualized as heterogeneous systems and that innovation in construction must be understood as non-linear, socio-material and dynamic, rather than linear and driven by technological determinism. The study also interrogates limiting notions of supply chains and supports the notion of alternative inter-organizational forms to understand construction project work.

Book part
Publication date: 26 October 2021

Denise Bedford and Thomas W. Sanchez

This chapter focuses on networks comprised of explicit data sources and information and non-human machines as actors. As non-human actors, we include intelligent agents, robotics…

Abstract

Chapter Summary

This chapter focuses on networks comprised of explicit data sources and information and non-human machines as actors. As non-human actors, we include intelligent agents, robotics, and other forms of interactive artificial intelligence. All six facets of knowledge networks are explored. Given these networks’ peculiar nature, three facets have particular importance, including geography, topology, and relationships. The authors provide profiles of seven networks, including semantic and citation networks, webpage networks, communications and computer networks, and energy grids.

Details

Knowledge Networks
Type: Book
ISBN: 978-1-83982-949-9

Article
Publication date: 28 September 2010

Sue Smith, Mary Rose and Ellie Hamilton

The purpose of this paper is to tell the story of the evolution of knowledge exchange (KE) activity within a department in a university in the north west of England and to…

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Abstract

Purpose

The purpose of this paper is to tell the story of the evolution of knowledge exchange (KE) activity within a department in a university in the north west of England and to understand this activity through the lens of actor‐network theory.

Design/methodology/approach

Applying the sociology of translation to one qualitative interview shows how different actors were enrolled and mobilized into a KE actor‐network. The process of translation consists of four stages, problematisation, enrolment, interessement and mobilisation of allies which have been applied to the data to tell the story of the KE actor‐network. This is a cross‐disciplinary approach using a theoretical framework from sociology and applying it to a management/organizational context.

Findings

This framework brings fresh ways of looking at the importance of KE networks within universities. Although limited to one interview, the methodology allows for an in‐depth reading of the data and shows how resilient and flexible this actor‐network is to withstand and respond appropriately to shifts in policy and subsequent provisions for small‐ and medium‐sized enterprise business support.

Originality/value

Building from one case, the paper concludes that this account adds to an historical understanding of how universities become involved with KE activities. The inclusion of non‐human actors allows for a deeper understanding of the actor‐network and shows the importance of actors such as White Papers, pots of funding and physical buildings to the role of KE within higher education.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 16 no. 6
Type: Research Article
ISSN: 1355-2554

Keywords

Article
Publication date: 31 December 2021

Maurice Gosselin and Marc Journeault

Some public sector organizations have decided to implement activity-based costing (ABC), a new cost calculation device and management accounting innovation initially designed for…

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Abstract

Purpose

Some public sector organizations have decided to implement activity-based costing (ABC), a new cost calculation device and management accounting innovation initially designed for the private sector. The purpose of this study is to better understand the translation of this new calculation device in the context of a local government and to identify the trials of strength that actors faced during the implementation.

Design/methodology/approach

Building on actor-network theory and the concept of “trial of strength,” this study examines how a major change in a large local government’s structure, the merger of several cities, led to the adoption of ABC. This case study provides a setting for conducting a longitudinal analysis of the translation of a cost management innovation, ABC, in a public sector organization.

Findings

This study highlights how human and non-human actors interact when implementing a management accounting innovation in a local government and the trials of strength that they face. It also shows that although ABC helped the local government deal with issues such as setting fees, assessing outsourcing opportunities, increasing accountability and improving processes, the oversophistication of the technology used to implement the ABC model and the lack of links between the costing device and the budgeting process provoked a struggle among these two networks, leading actors to choose the budget over ABC.

Originality/value

This study’s findings extend the work on trials of strength of Christensen et al. (2019) and Laguecir et al. (2020). While those two studies focused on the struggles existing between opposing networks of human actors regarding the strategic orientation or the mission of public sector organizations, this study highlights that trials of strength may also occur when actors agree on the objectives of the new accounting innovation but not on how it is implemented.

Details

Qualitative Research in Accounting & Management, vol. 19 no. 1
Type: Research Article
ISSN: 1176-6093

Keywords

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