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Most of the services being delivered to persons with disabilities (PwDs) in India are through non-government organizations (NGOs). The quality and effectiveness for the delivery of services to PwDs largely depends on the capacity of the NGOs involved. This study attempts to understand the linkage between various capabilities of non-profits organizations working in the field of intellectual and developmental disabilities and their value creation.

Using a mixed methodology, the study has conducted various interviews with the involved stakeholders and interviews to obtain a complete understanding and overcome the limitations of quantitative or qualitative approach alone.

The findings of this study exhibit that there is a significant and positive influence of financial capability, human resource capability, stakeholder capability, dynamic capability and collaboration capability on non-profit performance. However, knowledge capability has no effect on non-profit performance.

This study will help in making policies for policymakers in capacity building of NGOs. This research study is the first attempt in exploring the critical factors in capacity building of NGOs in the intellectual disability sector, particularly in India.

Corporate Social Responsibility, Consumer Behavior.

This case is suitable to be used in advanced undergraduate and MBA/MSc level.

This case highlights the challenges that Society for Community Outreach and Training (SCOT) faced to be self-sustained in running the operation. SCOT is one of the non-government organizations (NGOs) in Brunei that aims to eradicate poverty in sustainable and creative ways. The founder of SCOT is Anwar Mohammad, one of the recipients of National Youth Leader in Brunei. The other 18 members of SCOT Board of Directors and Executive Committee also consist of youths who are committed in their mission of alleviating poverty in Brunei. Like many other NGOs, SCOT’s activities depend on fund from public or private organizations. One of the obstacles facing NGOs in Brunei including SCOT is the difficulty in obtaining funds for their projects. To be self-sustained, Anwar came up with a project idea named Xchange Project to encourage people to collect recyclable materials and exchange them for basic commodities. He thought this would help build the habit of recycling among Bruneians as well as help those with low income to have an extra source of income.

Using this case the students will be able to:

• understand the role of NGOs (such as SCOT) in performing corporate social responsibility (CSR);

• understand the challenges that are encountered by the NGOs in obtaining fund;

• understand the role of Green Xchange program to be self-sustained; and

• understand the role of NGOs (such as SCOT) in alleviating poverty level in Brunei.

understand the role of NGOs (such as SCOT) in performing corporate social responsibility (CSR);

understand the challenges that are encountered by the NGOs in obtaining fund;

understand the role of Green Xchange program to be self-sustained; and

understand the role of NGOs (such as SCOT) in alleviating poverty level in Brunei.

Women empowerment is essential for the growth and development of the nation. This study aims to identify the role of non-government organisations (NGOs) in promoting women empowerment through immediate livelihood facilities. Women are creative enough to start their own venture, but they are not able to explore the available opportunities because of male dominance, lack of education and proper government support. Thus, NGOs play a major role in training and empowering women to attain immediate livelihood.

The role of NGOs in empowering women has been explored using the case study method. A total of five case studies of women who attained training and started their own venture have been developed using in-depth interviews.

Women empowerment occurs through venture creation and entrepreneurship, which can be attained with proper training and information. Motivation and effective leadership help women in gaining confidence, and they aim to achieve their goals. Proper information about government policies, networking with customers, relationship with self-help groups (SHGs) and NGOs also help them in attaining empowerment.

This study indicates to the government and researchers that, instead of initiating new policies, it is important to focus on the existing policies and improve them. NGOs or SHGs must focus on providing immediate livelihood through venture creation or entrepreneurial activities.

Women need to be more socialised and develop a habit of partnership with their friends and neighbours to extend their ventures (Dixit et al., 2020). To meet the demand of sustainable and green environment, women must be trained about green manufacturing and to prepare products which are environmentally friendly and sustainable (Agarwal et al., 2020). Instead of initiating new policies, government must review their existing policies and provide equal opportunities to increase female workforce.

This study focusses on the role of NGOs in empowering women by focussing on their immediate livelihood through venture creation or entrepreneurship.

Prior research has investigated legitimation strategies in corporate annual reports in the for-profit sector. The purpose of this paper is to investigate this phenomenon in an NGO environment. It investigates Australian overseas aid agencies’ responses to criticism of the relief effort following the Indian Ocean tsunami in 2004. It aims to determine whether voluntary annual report disclosures were reflective of impression management and/or of the discharge of functional accountability.

The paper applies content analysis to compare the structure and content of the annual reports of 19 Australian overseas aid agencies before and after the Indian Ocean tsunami.

Results suggest voluntary disclosure in annual reports significantly increased post-tsunami and was more consistent with impression management activity rather than functional accountability suggesting a response to the legitimacy challenge. The use of impression management tactics differed with agency size, with larger agencies using ingratiation in order to appear more attractive while smaller ones promoted their particular achievements.

This paper makes a contribution by extending prior impression management and legitimacy literature to an NGO environment. It has implications for the development of these theories as it looks at organisations where the stakeholders are different from the for-profit sector and profits are not the main concern. It raises issues about the concept of accountability in the NGO sector, and how the nature of organisation reporting is changing to address the challenges of a sector where access to funds is highly competitive.

Over the past decade, the push for recovery-oriented services has birthed a growth in the recruitment of peer providers in mental health services: Persons who live with and manage their mental health challenges and are employed to support persons currently using mental health services. The aim of this paper is to compare the responses of government and non-government organisations to the implementation of peer provision.

Employing a qualitative study design, 15 people who supervised peer providers or who were strategically involved in peer provision were recruited using snowball sampling. Participants completed an in-depth interview that explored how peer provision services operated at their organisation and factors that shaped the way peer provision operates. The interviews were transcribed and analysed using Moore's Strategic Triangle. Synthesised member checking and researcher triangulation ensued to establish trustworthiness.

The way in which peer provision operated sat along a continuum ranging from adoption (where practices are shaped by the recovery ethos) to co-option (where recovery work may be undertaken, but not shaped by the recovery ethos). Political and legal mandates that affected the operational capacities of each organisation shaped the way peer provision services operated.

The findings of the study highlight the need to reconsider where peer provision services fit in the mental health system. Research investigating the value of peer provision services may attract the support of funders, service users and policy makers alike.

In employing Moore's strategic triangle to evaluate the alignment of policy (the authorising environment) with the operational capacity and practice of peer provision services (the task environment), this study found that organisational response to peer provision is largely influenced by political and legal mandates externally. The successful implementation of peer provision is mediated by effective supervision of peer providers.

The purpose of this paper is twofold: firstly, to identify the information-centric strategies of external stakeholders that influence the quality assurance (QA) in the reverse logistics supply chains (RLSC) of demolition waste (DW) and, secondly, to recognize the determinants for using each strategy.

Semi-structured interviews were conducted with 21 professionals representing five external stakeholder groups: state and local government agencies, non-government organizations (NGOs), forward supply chain upstream and downstream actors. The data was analyzed based on Creswell's five-step process, and the conventional content analysis was used for coding and generating themes.

The study found seven information-centric influence strategies: regulating, monitoring, leading, incentivizing, demolition approval, forming contracts and specifications. The state government organizations were the most dominant in influencing the QA in RLSC. All external stakeholders use both aggressive and cooperative strategies. The urgent, legitimate and economic core of the issue decides the type of strategy to exert an information-centric influence over the QA in RLSC of DW.

To the author's best knowledge, this study is one of the first investigations performed based on a theoretical basis within the context of RLSC in the construction industry (CI). This study used empirical data to elaborate the stakeholder theory while providing new knowledge on stakeholder influence, particularly those relevant to information sharing. Thus, this study developed a theoretical base that future researchers in the study domain could use.

The purpose of this paper is to examine how past experiences in implementing disaster risk reduction (DRR) activities can be harnessed to conceptualise effective and appropriate climate change adaptation (CCA) programs in Indonesia. The authors propose a conceptual framework for integrating DRR and CCA in managing climate‐related risks and explain the need for joint implementation.

The study is conducted through review and analysis of academic, government and non‐government literature to determine the Indonesian experience in integrating DRR and CCA. Interviews were conducted with 26 DRR and CCA stakeholders in Indonesia.

The authors make three propositions in this paper. First, there needs to be a re‐orientation of the institutional arrangements for DRR and CCA, to increase the effectiveness of planning and implementation. Second, DRR and CCA activities needed to be stronger supported at the local level, with a specific aim to reduce the underlying causes of vulnerability of communities at risk. Third, non‐government organisations play a very important role in integrating DRR and CCA through community‐based initiatives.

While this paper focuses specifically on Indonesia, the findings are relevant to other countries with similar geographical and socio‐economic conditions, as they are likely to face similar challenges.

The paper provides practical suggestions on what steps government actors, at all political levels, can do to support the integration of DRR and CCA planning and implementation activities in Indonesia.

The paper is one of the first to document progress in integrating DRR and CCA in Indonesia.

Bangladesh is one of the most disaster‐prone countries in the world. Natural disasters adversely affect the country's economy and deter its development. Thus preparedness for the disasters, along with effective prevention and mitigation measures, is imperative for sustainable development of the country. The purpose of this paper is to examine the present state of disaster preparedness in the country with special attention to the more frequent and damaging disasters – flood and cyclone.

A detailed study of the effects of natural disasters, disaster prevention and mitigation measures, and institutional setting for disaster preparedness was undertaken.

Plans and programs have been formulated to manage natural disasters. In a “Cyclone Preparedness Program”, trained volunteers facilitate emergency response and proper use of the multi‐purpose shelters. Within an institutional framework for disaster management, several Non‐Government Organizations (NGOs) work for disaster preparedness alongside the government organizations. Their formal and nonformal education programs on disaster preparedness have a common objective of promoting resilient and sustainable communities.

Planning and design of structural interventions for prevention and mitigation of natural disasters should be done more carefully to avoid adverse impacts on the environment. A participatory approach is essential in this process. Education and awareness‐building programs need wider and easier access to the people.

The paper concludes that the institutional arrangement for cyclone preparedness and response is unique and efficient, and that participation of NGOs in the preparedness program contributes significantly toward sustainable development. These lessons will be important for development planning in other sectors.

The purpose of this paper is to investigate the perception of public and private officers of stakeholder at the PyeongChang Winter Olympic Games 2018. This event was selected as the subject of this research as it is the most recent mega-scale international sporting event and, given that the organizing committee (OC) is currently operating, it afforded a unique opportunity to investigate the staff of the organization. To clarify the research questions, this research identified stakeholders of Olympic Games.

The research questions were examined by a stakeholder analysis that measured and compared perceptions conducted according to the stakeholder theory (Freeman, 2010) and previous research (Naraine et al., 2016).

This study identifies eight stakeholders of the 2018 Winter Olympic Games: the OC, the International Olympics Committee, National Olympic Committee, central government, local government, media, sponsors and non-government organizations. The authors pointed out that public officers are more sensitive to the opinions and movements of community members than private staff. Conversely, the authors found that the private staffs regard the media and influential stakeholders as more important compared with public officers.

Based on the findings from the Olympics committee, this study contributes to the academic literature related to sporting events and their stakeholders by providing the most up-to-date identification of stakeholders.

Women establish their enterprise for economic independence and empowerment. This study aims to identify the factors that promote women entrepreneurship in Uttarakhand, a state in India. Although, women have the potential to become entrepreneurs, they do not have the right opportunities to explore it. Therefore, the role of non-government organizations (NGOs) is imminent in supporting women's entrepreneurial cause.

The problems of women entrepreneurs during venture creation have been explored. Case studies of women entrepreneurs and NGOs operating in Uttarakhand have been developed through an in-depth interview method.

Entrepreneurial learning occurs because of certain personal, social and environmentally driven motivational factors. Entrepreneurial learning helps in the development of personal, social, managerial and entrepreneurial competencies. These competencies are essential for the performance of an enterprise.

This study provides directions to policymakers and researchers to focus on developmental programmes for women entrepreneurs.

This study explores a conceptual framework for the promotion of women entrepreneurship.