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The primary goal of this paper was to find out how task effectiveness, completion, efficiency and task time affect the general user satisfaction with a specific software product, and which factors, mentioned above, have the biggest effect on user satisfaction. The secondary goal of this examination was to try out how the metrics of ISO/IEC TR 9126‐4 standard can be applied for measuring quality in use of the software product in a real library environment.

This study introduces the results of research which focused on the measurement of user satisfaction using ISO/IEC TR 9126‐4. Data of the examination was gained from the logfiles of Web OPAC used at the University and National Library of University of Debrecen. Based on this data the study was seeking the relation between quality of task solution with the software product and user satisfaction. To carry out the examinations the University and National Library of University of Debrecen permitted access of its Web OPAC with four unique URL numbers. In this way it was possible to separate the logfiles of participants in the examination from those of other library users and analyse each separately. Measuring users' effectiveness, completion and efficiency was based on the relevant metrics of ISO/IEC TR 9126‐4‐ Quality in use metrics standard. The study measured the satisfaction after using the software with the questionnaire.

The study could not assess every potential user satisfaction influential factor, but focused on gaining data from log‐files, and converted them into metrics according to the ISO/IEC TR 9126‐4 standard. Of the examined factors, the effectiveness of task solution had the greatest influence on user satisfaction: among the four detailed factors effectiveness‐satisfaction variables, it possessed the highest calculated correlation coefficient value. Another important statement of this study was that during the satisfaction examinations it was necessary to be attentive to the satisfaction structure of well definable user groups, who used library information systems, and who showed special features.

Measuring user's effectiveness, completion and efficiency was based on the relevant metrics of ISO/IEC TR 9126‐4‐ Quality in use metrics standard.

The purpose of this paper is to propose a research model to examine the perception of non-professional investors toward the cybersecurity reporting framework developed by the American Institute of Certified Public Accountants (AICPA).

The proposed hypotheses were tested using structural equation modeling with data collected from Amazon's Mechanical Turk platform.

The findings conclude that investors' perceived benefits of the cybersecurity risk framework are positively related to investment intention. Information quality and cybersecurity awareness also positively influence perceived benefits of the risk framework and investment intention.

Findings of this study are relevant to both regulatory bodies and firms because non-professional investors’ perceptions of the benefits of the AICPA’s reporting framework are unveiled.

Findings from this research help to provide a more in-depth understanding of the impact of various factors on investor’s decision-making process and also significant insights into the non-professional investor’s attitude toward the AICPA’s framework.

Using data drawn from interviews with staff at South Bank Polytechnic in 1985, the attitude of non‐professional staff to automation, the ways in which they can prepare for such a move, and the effect of automation on job satisfaction are all considered. The prospect of automation is disturbing to non‐professional staff; reassurance needs to be given by a systems librarian who is interpersonally as well as technically skilful. Automation training must emphasise jobs and purposes rather than technology and hardware; it should allow for different learning styles, be conducted informally in small groups, and include hands‐on experience. Automation will succeed best where participative management is practised, but no single approach to automation will work in every environment; the manager′s job is to find the “best fit” between the organisation and the style of automation adopted.

Rather more than a year ago, on 26th November 1962, Mr Patrick read to an Aslib evening meeting a paper entitled ‘Some implications of the new Library Association syllabus from the special library viewpoint’. The situation which he discussed there was known to be causing some concern to special librarians. The new Library Association examination syllabus gave students far more opportunity to specialize than had ever been possible before, and to this extent it went a long way to meeting the demands that special librarians had been voicing for many years. But as the arrangements for teaching it became known, many aspects of them seemed likely to cause difficulty to special libraries. In future the main emphasis of professional library education was to be on full‐time study, and the majority of recruits to the profession were expected to go to library school straight from school or university without previous experience of work in a library. What part‐time instruction was available would mainly be organized on a day‐release basis, instead of evening classes as in the past. Furthermore, owing to the difficulty of providing instruction in the wide choice of alternative papers proposed, it was expected that teaching would be concentrated in a small number of library schools. As a consequence of this it was anticipated that libraries would reorganize their staffs so as to separate professional from non‐professional duties, and there were plans—far from definite at this stage—for a separate Library Assistant's Certificate to cater for the training of non‐professional staff. For a number of reasons it was feared that these arrangements would hit special libraries particularly hard. There seemed little prospect that libraries would be able, under the proposed arrangements, to recruit staff with the scientific knowledge or the familiarity with industry which many special librarians felt to be essential. It seemed quite out of the question that the majority of special libraries would ever be able to release staff for full‐time education, and for very small libraries, which were known to be numerous, even day‐release presented almost insuperable difficulties. Moreover, in these same small libraries, the separation of professional and non‐professional duties was also difficult, and many special librarians felt that it would be difficult to organize work if the supply of librarians in training were to dry up. The discussion that was aroused by Mr Patrick's paper, both at the meeting and in correspondence after, made it clear that the doubts and fears about the new syllabus were widely held by members of Aslib, although there were also those who held that these doubts were largely based on misunderstandings, and that when the new arrangements came into operation it would be found that special libraries would not suffer. The Aslib Education Committee decided that more concrete information on the actual situation in special libraries was needed, and so it was decided to send to all members a questionnaire designed not only to find out what special librarians felt about the new arrangements but also to assess as far as possible what would be the actual effect of the new arrangements on member libraries and their existing staffs. Accordingly a questionnaire was drafted and tested, and sent to all members in the summer of 1963.

To ascertain to what extent academic librarians in Nigeria satisfy the bibliographical and information requirements of scholarship and research, and whether the institutional settings in which staff work are conducive to effective professional service, this study, based upon the six oldest Nigerian University libraries, was undertaken. Among major elements examined were the librarians' perceptions of their responsibilities; their academic and professional backgrounds; work environments; job satisfaction and opportunities for continuing education and professional development. It was found that effective professional library service has been hindered by such factors as the inability of the library administrators to conceptualize the proper role of a librarian; rigid bureaucratization in the libraries; failure to separate professional from non‐professional duties or to match job content with relevant knowledge and capability; and by limited incentives and opportunities for continuing education and professional growth.

Both work institutions and the family, capitalism and patriarchy must change if work and family are to be capable of integration by both men and women. Obviously needed changes are: greater work scheduling flexibility, more available part‐time work for men and women, more available and affordable child care, more generous maternity and paternity leave. In order for work to be truly compatible with parenting it needs to be less alienated, and parenting needs to be less individualistically structured and isolating. Both realms need to be more creative, egalitarian and social. With the majority of wives and mothers working outside the home the previous “myth of separated worlds” has become increasingly untenable, as women are asked to reconcile work and family. The literature is examined, emphasising its limitations in its failure to disaggregate working mothers according to occupation and its one‐sided focus on the impact of work relationships on family life. Sociological theories about family and work are examined. The nature of the family work nexus for non‐professional and professional women is explored. The professional/non‐professional comparison is analysed as well as the changing family/work nexus and its impact on men and women.

Purpose: This chapter provides an overview of the results so far within the Stay Home, Stay Safe research project in the Netherlands. The project started in the early days of the COVID-19 pandemic and is aimed at examining short- and long-term consequences of restrictions taken to control the spread of the COVID-19 virus on domestic violence (DV). Restrictions may have resulted in social isolation and familial stress, which in turn may have led to an increase in DV. The main research question is whether, and if so which types of, DV increased during periods of COVID-19 restrictions.

Methodology/approach: This project used national data on DV before (2019) and during the different phases of the COVID-19 pandemic (2020–2022), from different sources (i.e., official registered reports, advices as well as file data of DV agencies). Trends in the prevalence, nature, and the role of reporters of DV before the pandemic are compared to trends during the pandemic.

Findings: Trends of DV registrations show no differences in the prevalence before and during different phases of the pandemic. The number of advice requests at the reporting agencies seem to have increased. However, this finding cannot be unambiguously subscribed to pandemic-specific circumstances, because this upward trend already consistently started in 2019. A shift was observed from professional reporters toward relatively more non-professional reporters, mostly neighbors.

Originality/Value: In contrast to previously published research, the current project uses data from multiple sources and examines information not only on trends in prevalence of DV records, but also on the type of reporter, and the nature of the violence.

eXtensible Business Reporting Language (XBRL) is an internet-based interactive form of reporting language that is expected to enhance the usefulness of financial reporting (Yuan and Wang, 2009). In the UK and the USA, XBRL is mandatory, and in Australia, it is voluntarily adopted. It has been reported that in the not too distant future, XBRL will be the standard format for the preparation and exchange of business reports (Gettler, 2015). Using an experimental approach, this study assesses the usefulness of financial reports with XBRL tagged information compared to PDF format information for non-professional investors. The authors investigate participants’ perceptions of usefulness in relation to the qualitative characteristics of relevance, understandability and comparability.

This paper uses an experimental approach featuring a profit-forecasting task to determine if participants perceive XBRL-tagged information to be more useful compared to PDF-formatted information.

Results reveal that financial information presented with XBRL tagging is significantly more relevant, understandable and comparable to non-professional investors.

The authors address a gap in the literature by examining XBRL usefulness in Australia where XBRL adoption will be mandated within the not too distant future. Currently, the voluntary adoption of XBRL by preparers and users is low, possibly, because of a lack of awareness about XBRL and its potential benefits. This study yields significant implications for the accounting regulators in creating more awareness on the benefits of using XBRL and to create an impetus for XBRL adoption.

The purpose of this study was to explore the number, difference and ratio of professionals and non-professionals heading toward non-academic special libraries (NASL). This study also explored the difference of provision of services based on educational qualifications.

Quantitative survey research method and questionnaire as a data collection tool was used to conduct the study. The questionnaire contained four educational levels against the 18 services variables. No list or directory being available, 71 special libraries were assured to be there in Lahore through snowball-sampling technique. Out of 71 questionnaires, 41 were returned and analyzed using Chi-Square test in Statistical Package for Social Sciences.

Findings indicated that 56 per cent of the libraries were headed by LIS professionals, while rest of 44 per cent of the libraries was headed by persons with no professional education. Chi-Square test’s p value indicated the significant difference in the orientation, reference service and document reservation service. The professionally qualified library managers were found better at providing librarians’ end services.

The present study is the first of its kind in Pakistan, which marked the vacant positions and indicated the differences of services based on level of education. It depicted the electronic, librarians end, and technical knowledge and multi-factor services and measured its variation on the educational grounds.

Apart from functional details, the book makes two general points. The first refers to the growing usefulness of BASIC as a programming language for beginners. The author points to the increase in availability of micro‐computers and their almost universal use of BASIC as the user language. This indicates, he assumes, that BASIC will become even more widely used by non‐professional programmers. The second point is an inferental one leading from the first. That is, if BASIC has a continuing or even increasing usefulness for non‐professionals who want to have some grasp of a complete language, then it is probably suitable for students of librarianship who are in just that category. At advanced levels of appreciation it may be that BASIC has its limitations for use with library applications, but where time to teach this subject is short and the need is specific, BASIC is ideal. This is the general argument of the author.