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Significant advances in digital technologies impact both organisations and knowledge workers alike. Organisations are now able to effectively analyse significant amounts of data, while accomplishing actionable insight and data-driven decision-making through knowledge workers that understand and manage greater complexity. For decision-makers to be in a position where sufficient information and data-driven insights enable them to make informed decisions, they need to better understand fundamental constructs that lead to the understanding of deep knowledge and wisdom. In an attempt to guide organisations in such a process of understanding, this research study focuses on the design of an organisational transformation framework for data-driven decision-making (OTxDD) based on the collaboration of human and machine for knowledge work. The OTxDD framework was designed through a design science research approach and consists of 4 major enablers (data analytics, data management, data platform, data-driven organisation ethos) and 12 sub-enablers. The OTxDD framework was evaluated in a real-world scenario, where after, based on the evaluation feedback, the OTxDD framework was improved and an organisational measurement tool developed. By considering such an OTxDD framework and measurement tool, organisations will be able to create a clear transformation path to data-driven decision-making, while applying the insight from both knowledge workers and intelligent machines.

Purpose – This chapter examines how the kollektiv, a form of workplace organization established in the Soviet Union, continues to shape cultural expectations of work in post-Soviet Russia.

Methodology/Approach – This chapter describes a workplace ethnography conducted in a college department in Novosibirsk, Russia in 1999–2000 and 2002, with follow-up trips in 2005–2006. Participant observation is combined with interviews of teachers and students in the department.

Findings – The kollektiv established in the Soviet Union has persisted in modified form in post-Soviet Russia. Instead of a means of Party control, the kollektiv became popularly associated with the group cohesion that arises from frequent social interaction. This sense of cohesion, accompanied by attendant habits of sharing holidays with work colleagues, has persisted to varying degrees among adults in Russia today. Furthermore, the structure of the kollektiv has been maintained for students in schools and colleges, so that new generations of Russian youth are raised to expect to work in cohesive small groups. Their behaviors and expectations contribute to the persistence of the kollektiv in Russian society in the present and near future.

Originality/Value of the paper – This chapter makes two unique contributions: (1) it adds a focus on white-collar work to the predominantly blue-collar and service occupations studied in Russia to date and (2) it presents workplace ethnography of academics, a group rarely studied ethnographically.