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The purpose of this paper is to explore factors influencing decision making about disclosure of assisted reproductive technology (ART) use in the workplace.

A qualitative study design was used. In total, 31 women and 6 men who were using or had recently used ART were recruited from British fertility networks and interviewed. Data were transcribed verbatim and thematically analysed.

Two main strands were identified each encompassing two themes: “Concerns about disclosure” covered the very personal nature of disclosing ART treatment and also career concerns and “Motives for disclosure” covered feeling which was necessary to disclose and also the influence of workplace relationships.

The relatively small, self-selected sample of participants was recruited from fertility support networks, and lacked some diversity.

Clarity about entitlements to workplace support and formal protection against discrimination, along with management training and awareness raising about ART treatment is needed to help normalise requests for support and to make decisions about disclosure within the workplace easier.

The study has highlighted an understudied area of research in ART populations. The data provide insight into the challenging experiences of individuals combining ART with employment and, in particular, the complexity of decisions about whether or not to disclose.

Previous research has shown that business-to-business (B2B) brand image has positive effects on customer loyalty. However, the results have been inconsistent because they have highlighted that B2B brand image has either direct or mediated effects on loyalty. Drawing on the framework of service transition, this study aims to develop and test a model that reconciles previous findings. This model suggests that goods-related and service-related B2B brand images coexist in customers’ perceptions and impact customer loyalty in different ways.

A model was developed and estimated using covariance-based structural equation modeling. The data used in the analysis were collected through a survey in the Italian health-care industry, focusing on the relationship between hearing aid manufacturers and audiologists.

Both goods-related and service-related B2B brand images have positive effects on loyalty. However, while the effects of goods-related image on loyalty are fully mediated by satisfaction, service-related image has both direct and mediated effects on loyalty.

This study reconciles previous work arguing that B2B brand image has either direct or mediated effects on loyalty by focusing on the transition from a goods-oriented logic for branding to service branding. In particular, the analysis focuses on the role of the brand in the co-creation process, suggesting that a service-related brand image reflects the value unfolding over time through co-created experiences. However, additional research needs to be conducted in other industries before the results can be generalized.

The findings provide managers with insights for the co-creation of their B2B brand images. In particular, the results urge managers to integrate the traditional goods-oriented approach to branding with service branding, showing that enriching B2B brand image with service-related aspects will have a direct and positive effect on loyalty. However, brand image cannot be created or changed unilaterally by the firm as it is determined by the customer based on co-creation experiences.

This is the first study to explicitly and separately consider the effects of goods-related and service-related aspects of B2B brand image on loyalty. It also is one of the first studies to apply service logic to B2B branding issues.

Little is known about the health needs of detained juvenile females, yet there is emerging concern regarding substance misuse, mental health problems, poor sexual health and poorer general physical health on a range of indicators. This study sought to identify health needs from the perspective of imprisoned young women themselves and key professionals working with them to inform healthcare provision. We conducted semi‐structured interviews and focus groups with detained juvenile women and adult professionals in four specialist female young offender institutions. The study presents new qualitative findings on the profound impact of social exclusion and multiple forms of abuse and victimisation on the health of juvenile women prisoners. Concerns regarding substance misuse, mental health problems, self‐harm and poor sexual health are reinforced by this study. Young women tended to focus on their immediate health needs in contrast to the professionals who emphasised longer‐term issues. The study identified the need for priority interventions in relation to mental health, substance misuse, self‐harm and sexual health and tentatively suggests that ‘compensatory care’may offer some scope to redress health inequalities experienced by these young women.

By fusing knowledge-based theory, organizational learning theory and dynamics capability theory, this study aims to explore, on the one hand, the linkage between exploration, sensing and tacit knowledge, and on the other hand, exploitation, seizing and explicit knowledge. Thereby, it argues that not only tacit knowledge but also explicit knowledge contributes to competitive advantage for firms. This study also investigates how knowledge transforms into profitability.

The conceptual model is tested with a study sample of 153 industrial organizations using structural equation modelling.

Results confirm the importance of both tacit and explicit knowledge for achieving sustainable competitive advantages. Furthermore, both tacit and explicit knowledge transform into profitability, both directly and through product innovation and customer centricity which play partial mediating roles.

Explicit knowledge strategies can be easier to manage, implement and institutionalize than tacit knowledge strategies, which require human component and intervention to succeed. Managers should hence first implement explicit knowledge strategies to gain expeditious results. Further, with the advent of digital technologies and algorithms that can extract deep customer insights and organizational experiences which are highly tacit in nature and codifying the same into explicit knowledge, the importance of explicit knowledge is further enlarged.

By fusing three adjacent theories to establish a robust model specification, this study is able to demonstrate the contribution of explicit knowledge in the firm’s competitive advantages.

This pilot is a pre/post comparative assessment of a leadership course developed and delivered using an innovative, ontological/phenomenological model of education. Participants in the course delivered in Singapore in July of 2014 provided measures of the effectiveness of their leadership before and after the course, using a scale from 1 (least effective) to 10 (most effective). The difference in scores from pre- to post-course was the unit of measure. Of 167 participants, 72% provided pre- and post-course measures. Average scores forparticipants’ effectiveness as leaders in the domains of Relationships, Vocation, Avocation, and Self increased from pre- to post-course by 1.9, 1.86, 1.64, and 1.85 respectively (p < 0.0001). Future research of this innovative model of leadership education will include long-term follow-up.

Recently, the porous media theory has been successively proposed for many bioengineering applications. The purpose of this paper is to analyze if the porous media theory can be applied to model radiofrequency (RF) cardiac ablation.

Blood flow, catheter and tissue are modeled. The latter is further divided into a fluid and a solid phase, and porous media equations are used to model them. The heat source term is modeled using the Laplace equation, and the finite element method is used to solve the governing equations under the appropriate boundary conditions and closure coefficients.

After validation with available literature data, results are shown for different velocities and applied voltages to understand how these parameters affect temperature fields (and necrotic regions).

The model might require further validation with experiments under different conditions after comparisons with available literature. However, this might not be possible due to the experimental complexity.

The improvement in predictions from the model might help the final user, i.e. the surgeon, who uses cardiac ablation to treat arrhythmia.

This is the first time that the porous media theory is applied to RF cardiac ablation. The robustness of the model, in which many variables are taken into account, makes it suitable to better predict temperature fields, and damaged regions, during RF cardiac ablation treatments.

This chapter offers a preliminary investigation into the impact of the COVID-19 pandemic on consumer purchasing behaviour within the grocery retail industry and supports evidence that since the pandemic began at the end of 2019, there have been changes in the demands and behaviours of consumers (Donthu & Gustafsson, 2020). Previous research has reported that the pandemic resulted in retail consumers spending less and saving more (Jorda, Singh, & Taylor, 2020), as well as panic buying (Nazir, 2021), both of which initially contributed to the limited availability of goods. This preliminary study reports upon survey data collected from retail consumers and answers the question ‘What were the changes in consumer behaviour in the grocery sector as a result of the COVID-19 pandemic?’ Findings reveal that an increase in online shopping occurred more distinctly during the first of the UK’s lockdowns, which waned over time. Findings also reveal a lower shopping frequency, but higher shopping spends during lockdown, and that social distancing and discipline were key drivers of this behaviour change. Findings also reveal an intention to maintain a combination of new and old shopping behaviours and habits after lockdown, giving rise to the continuing importance of meeting consumers’ grocery needs online as well as in-store. This chapter further discusses the implications arising from the reported findings.

By celebrating tourism destinations through cruise collections, luxury brands open to new influences. They may develop deeper connections with certain geographical areas, but may also challenge the quintessentially national dimension of luxury brand culture. The best example of synergies between a luxury fashion brand and tourism destinations are the Christian Dior cruise collections with Maria Grazia Chiuri at the helm. This chapter is to understand how cruise collections may enhance luxury fashion houses' brand culture through the connections they develop with tourism destinations. Further, the chapter assesses the extent to which destinations can benefit from the exposure provided by luxury fashion brands' cruise collections.

The purpose of this paper is to enter the debate on the antecedents of knowledge exploration and exploitation by investigating the role of social capital and environmental dynamisms. The contribution is grounded on existing insights that no empirical evidence exists on the link between social capital and exploration/exploitation behaviors.

The model considers three social capital dimensions – structural, relational and cognitive. It also considers the moderation effect of environmental dynamism on the link between social capital and knowledge exploration and exploitation. Head physicians from Italian hospitals were surveyed using a structured questionnaire. The data set consists of 174 observations, analyzed using seemingly unrelated regression techniques.

This research provides evidence of the positive effect of structural, relational and cognitive social capital on knowledge exploration and exploitation – thus adding to a literature which has thus far concentrated on contextual and structural properties. Cohesive and strong ties are instrumental to gain access to external knowledge assets and stimuli, and to recombine the knowledge available within the unit.

The results can support hospital managers in designing initiatives that recognize the centrality of network ties for strategies of continuous improvement. Social networks represent the locus in which hospital units can identify and acquire knowledge from outside and the locus in which knowledge can be shared and recombined. Managers should encourage initiatives that support systematic connections among units.

This research provides evidence of the positive effect of structural, relational and cognitive social capital on knowledge exploration and exploitation – thus adding to a literature which has thus far concentrated on contextual and structural properties. Cohesive and strong ties are instrumental to gain access to external knowledge assets and stimuli, and to recombine the knowledge available within the unit. The results adds to conflicting evidence on environmental dynamism –shown here to exert a direct positive impact on exploitation and exploration, as well as to moderate the link between relational and structural social capital and exploration.