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1 – 10 of over 11000Xiaojuan Zhang, Shuguang Han and Wei Lu
The purpose of this paper is to predict news intent by exploring contextual and temporal features directly mined from a general search engine query log.
Abstract
Purpose
The purpose of this paper is to predict news intent by exploring contextual and temporal features directly mined from a general search engine query log.
Design/methodology/approach
First, a ground-truth data set with correctly marked news and non-news queries was built. Second, a detailed analysis of the search goals and topics distribution of news/non-news queries was conducted. Third, three news features, that is, the relationship between entity and contextual words extended from query sessions, topical similarity among clicked results and temporal burst point were obtained. Finally, to understand the utilities of the new features and prior features, extensive prediction experiments on SogouQ (a Chinese search engine query log) were conducted.
Findings
News intent can be predicted with high accuracy by using the proposed contextual and temporal features, and the macro average F1 of classification is around 0.8677. Contextual features are more effective than temporal features. All the three new features are useful and significant in improving the accuracy of news intent prediction.
Originality/value
This paper provides a new and different perspective in recognizing queries with news intent without use of such large corpora as social media (e.g. Wikipedia, Twitter and blogs) and news data sets. The research will be helpful for general-purpose search engines to address search intents for news events. In addition, the authors believe that the approaches described here in this paper are general enough to apply to other verticals with dynamic content and interest, such as blog or financial data.
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The purpose of this research paper is to study attitudinal responses to the tone of a voluntary disclosure. It is known that tone can affect market response. Existing literature…
Abstract
Purpose
The purpose of this research paper is to study attitudinal responses to the tone of a voluntary disclosure. It is known that tone can affect market response. Existing literature assumes that investors' attitudes mediate these effects, but these attitudinal mediators have not been directly measured. The authors are especially interested in cases where a firm is reporting poor financial results. The purpose is to trace the mechanism and conditions under which tone affects the credibility of a voluntary disclosure.
Design/methodology/approach
The authors conducted a 2 × 2 between-subjects study that manipulates financial performance (good/bad) and tone (positive/negative). The attitudinal dependent variable is the credibility of the management discussion, with persuasive intent as a mediator of the effects of tone on credibility.
Findings
In the case of bad financial results, a positive tone has a negative effect on credibility as the authors predict. This effect is fully mediated by perceived “persuasive intent”. In the case of good financial performance, credibility is higher when management adopts a positive tone, even though there, too, subjects perceive the persuasive intent.
Research limitations/implications
The research paper establishes a bridge between the communications and finance literature on the effect of tone in voluntary disclosures. The empirical findings provide initial evidence and new detail regarding an attitudinal response (credibility) that the finance literature often assumes is responsible for mediating market responses to voluntary disclosures. One unexpected finding with interesting implications is that positive tone increases credibility in the case of good news. The implication is that a firm may indulge in taking a victory lap to celebrate good news, without harming the credibility of their corporate communications. Additional research is warranted that combines theory and methods from communications and finance, to further elaborate the attitudinal mechanisms behind the market effects of tone in voluntary disclosures.
Originality/value
At the most general level, the original contribution is the creation of a theoretical and methodological bridge between the communications and finance literature, regarding the effect of tone in voluntary disclosures. This research proposes an integrated theoretical framework, in which the concept of incentives shapes the relationships between the firm's financial situation, a disclosure's tone and its credibility. Methodologically, the authors employ an experimental method, which is more typical in the communications literature, to illuminate the attitudinal effects of tone that are frequently mentioned and assumed in the finance literature.
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Anatoli Colicev and Arnaud de Bruyn
This paper aims to investigate the effects of buzz about the focal brand on competing brands’ attitudes.
Abstract
Purpose
This paper aims to investigate the effects of buzz about the focal brand on competing brands’ attitudes.
Design/methodology/approach
Brand-related buzz can be defined as “a general sense of [positive or negative] excitement about or interest in [a brand], as reflected in or generated by word of mouth” (Oxford dictionary). The authors investigate the spillover effects of such positive and negative buzz on brand attitudes of 648 brands in 43 categories over five years.
Findings
The authors find that spillover effects are widespread across product categories and affect competing brands through (negative) halo effect and (unfavorable) preference substitution. The authors do not find evidence of positive spillover effects for non-focal brands.
Research limitations/implications
The authors provide generalizable evidence that positive and negative buzz spills over competing brands’ attitudes for hundreds of brands across the largest sectors of the US economy. Interestingly, positive and negative buzz have asymmetric effects on consumer attitudes. These effects vary by consumer attitude metric and are moderated by brand news intensity, strength and similarity.
Practical implications
First, marketing managers should monitor the buzz of competing brands. Second, if managers are concerned with impressions, they should intervene when there is a negative buzz about competitors (halo effect). Third, managers should stimulate positive buzz to negatively affect their competitors’ purchases. Fourth, managing a smaller brand has advantages regarding impressions and recommendations, while news intensity can shield from negative spillover effects for impressions. Finally, brand similarity amplifies the spillover effects across the board.
Originality/value
This paper provides evidence that spillover effects are pervasive and urges marketing managers and academics to incorporate competing buzz in their frameworks and strategies.
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The creation and dissemination of fake news can have severe consequences for a company’s brand. Researchers, policymakers and practitioners are eagerly searching for solutions to…
Abstract
Purpose
The creation and dissemination of fake news can have severe consequences for a company’s brand. Researchers, policymakers and practitioners are eagerly searching for solutions to get us out of the “fake news crisis”. Here, one approach is to use automated tools, such as artificial intelligence (AI) algorithms, to support managers in identifying fake news. The study in this paper demonstrates how AI with its ability to analyze vast amounts of unstructured data, can help us tell apart fake and real news content. Using an AI application, this study examines if and how the emotional appeal, i.e., sentiment valence and strength of specific emotions, in fake news content differs from that in real news content. This is important to understand, as messages with a strong emotional appeal can influence how content is consumed, processed and shared by consumers.
Design/methodology/approach
The study analyzes a data set of 150 real and fake news articles using an AI application, to test for differences in the emotional appeal in the titles and the text body between fake news and real news content.
Findings
The results suggest that titles are a strong differentiator on emotions between fake and real news and that fake news titles are substantially more negative than real news titles. In addition, the results reveal that the text body of fake news is substantially higher in displaying specific negative emotions, such as disgust and anger, and lower in displaying positive emotions, such as joy.
Originality/value
This is the first empirical study that examines the emotional appeal of fake and real news content with respect to the prevalence and strength of specific emotion dimensions, thus adding to the literature on fake news identification and marketing communications. In addition, this paper provides marketing communications professionals with a practical approach to identify fake news using AI.
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This paper aims to analyze some of the epistemically pernicious effects of the use of the internet and social media. In light of this analysis, it introduces the concept of…
Abstract
Purpose
This paper aims to analyze some of the epistemically pernicious effects of the use of the internet and social media. In light of this analysis, it introduces the concept of epistemic pornography and argues that epistemic agents both can and should avoid consuming and sharing epistemic pornography.
Design/methodology/approach
The paper draws on research on epistemic virtue, cognitive biases, social media use and its epistemic consequences, fake news, paternalistic nudging, pornography, moral philosophy, moral elevation and moral exemplar theory to analyze the epistemically pernicious effects of the internet and social media.
Findings
There is a growing consensus that the internet and social media activate and enable human cognitive biases leading to what are here called “failures of epistemic virtue.” Common formulations of this problem involve the concept of “fake news,” and strategies for responding to the problem often have much in common with paternalistic “nudging.” While fake news is a problem and the nudging approach holds out promise, the paper concludes that both place insufficient emphasis on the agency and responsibility of users on the internet and social media, and that nudging represents a necessary but not sufficient response.
Originality/value
The essay offers the concept of epistemic pornography as a concept distinct from but related to “fake news” – distinct precisely because it places greater emphasis on personal agency and responsibility, and following recent literature on moral elevation and moral exemplars, as a heuristic that agents might use to economize their efforts at resisting irrational cognitive biases and attempting to live up to their epistemic duties.
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Alex Wang and Carolyn Lin
The purpose of this paper is to examine whether the insertion of an endorsement – or the lack of it – in conjunction with product information relevancy, have an impact on…
Abstract
Purpose
The purpose of this paper is to examine whether the insertion of an endorsement – or the lack of it – in conjunction with product information relevancy, have an impact on consumers' purchase intentions related to a particular product.
Design/methodology/approach
An experiment was conducted to test the research hypotheses posited by this study. A 3 × 2 factorial design manipulating three product‐communication forms was employed. Participants were randomly assigned to one of the two counterbalanced subgroups associated with each of the six experimental conditions, with 12 experimental conditions. The experimental stimuli included two type of product‐performance information, each highlighting either the “superb power” or “superb control” feature of a tennis racquet.
Findings
Study findings indicate that product information relevancy to consumers' desired product characteristics had a significant influence on purchase intention.
Research limitations/implications
The study described in this paper suffers from the generic limitations of all laboratory studies with forced exposure to stimuli in that the external validity is sacrificed at the cost of the internal validity. A related external validity issue involves the generalizability of the present research findings across different types of products.
Practical implications
Endorsements – while potentially effective in enhancing purchase intention – may elicit different responses from consumers, depending upon the content class and information relevancy. In order to level the playing field, advertisers may wish to consider advertising strategies that not only feature endorsements, but also provide potential consumers with easy access to publicity articles that further substantiate these claims. For promoting products, it is imperative that ease of access to this third‐party information becomes a strategic priority. In addition to prominently displaying and drawing attention to the endorsement in their advertising, advertisers may also want to obtain and manage available endorsements on their own web sites.
Originality/value
The paper compares the effectiveness of three forms of product communication in relation to endorsement and product‐information relevancy on consumers' purchase intentions; it also contributes in expanding the understanding of these relations to the online product promotion context. Given that performance relevancy in product information is rather prevalent in the online environment, the paper's findings can also help inform both researchers and practitioners in this particular area of research inquiries in the future.
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Florence Namasinga Selnes, Gerald Walulya and Ivan Nathanael Lukanda
This chapter examines strategies deployed at individual and institutional levels to combat fake news in two media houses in Uganda. Grounded in the hierarchy of influences model…
Abstract
This chapter examines strategies deployed at individual and institutional levels to combat fake news in two media houses in Uganda. Grounded in the hierarchy of influences model, we examine journalists' and editors' perspectives on how Vision Group and Nation Media Group newsrooms respond to fake news. Journalists' and editors' responses, obtained through semi-structured interviews as well as document review enabled us to underscore the centrality of professional standards, training and technology in combating fake news. We found that technology plays a key role in fact-checking, although newsrooms are yet to adopt advanced digital tools such as artificial intelligence (AI) and algorithms. The newsrooms under investigation deploy conventional hardware and software to detect, flag and debunk fake news. We posit that for the strategies adopted at the organisational level to succeed, they ought to appeal to individual reporters' goals and interests. Further, discourses on adoption of newer technology ought to reflect the contexts in which the news organisations operate in addition to their financial standing.
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Subhalakshmi Bezbaruah, Amandeep Dhir, Shalini Talwar, Teck Ming Tan and Puneet Kaur
Fake news represents a real risk for brands, particularly for firms selling essential products, such as food items. Despite this anecdotal acknowledgement, the dynamics of the…
Abstract
Purpose
Fake news represents a real risk for brands, particularly for firms selling essential products, such as food items. Despite this anecdotal acknowledgement, the dynamics of the relationship between fake news and brand reputation remain under-explored. The present study addresses this gap by examining the association of consumer values (universalism and openness to change), brand trust, fake news risk and system trust in the context of natural food products.
Design/methodology/approach
The study utilised a cross-sectional survey design and the mall-intercept method to collect data from 498 consumers of natural food residing in India. To test the hypotheses, which were grounded in the stimulus-organism-response (SOR) framework, the collected data were analysed using covariance-based structural equation modelling in SPSS AMOS. The conceptual model proposed universalism and openness to change as stimuli, brand trust as an internal state or organism and fake news risk – captured through the tendency of consumers to believe and act on fake news – as a response.
Findings
The findings support a positive association of universalism with brand trust and a negative association with fake news risk. In comparison, openness to change has no association with either brand trust or fake news risk. Brand trust, meanwhile, is negatively related to fake news, and this association is moderated by system trust. Furthermore, brand trust partially mediates the relationship between universalism value and fake news risk.
Originality/value
Notably, the present study is one of the first attempts to understand the fake news risk associated with natural food brands by utilising the SOR framework in an emerging market setting. The study provides interesting insights for policymakers, brands and consumers.
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Raj Kishore Patra, Neha Pandey and Desul Sudarsan
The purpose of this paper is to investigate the scholarly contribution of literature published on the much-hyped term fake news and associated terms such as misinformation…
Abstract
Purpose
The purpose of this paper is to investigate the scholarly contribution of literature published on the much-hyped term fake news and associated terms such as misinformation, disinformation and post-truth in various disciplines, which contributes heavily to information disorder.
Design/methodology/approach
The study conducted a bibliometric inquiry of literature published in Scopus and Web of Science (WoS) databases (2001-2020) and steered in-depth quantitative content analysis of top-cited publications. The data mining covers 1,776 and 1,056 publications from WoS and Scopus databases, respectively. Bibliometrix R-package, VOSviewer Software tool and Microsoft Excel were used for analysis.
Findings
The study concluded that the past seven years (2014–2020) are the most productive period in studying fake news and its associated terms due to the unprecedented rise of social media and digital media. The prominent themes of the study were conducted in political, health, technology, media and social media space, whereas the output is minor in the pure science field. It is also inferred that both databases are contributing consistently in the domain of fake news literature.
Practical implications
The study helps in expansion of knowledge based on the research topic as well as in understanding the evolution of fake news in support of further research in this area.
Originality/value
Mapping scholarly contributions of scientific research provides a guiding approach and helps counter the information chaos stimulated by fake news phenomena in the digital era.
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Coronavirus disease 2019-related fake news consistently appears on social media. This study uses appraisal theory to analyze the impact of such rumors on individuals' emotions…
Abstract
Purpose
Coronavirus disease 2019-related fake news consistently appears on social media. This study uses appraisal theory to analyze the impact of such rumors on individuals' emotions, motivations, and intentions to share fake news. Furthermore, the concept of psychological distance and construal level theory are used in combination with appraisal theory to compare toilet paper shortages and celebrity scandal rumors.
Design/methodology/approach
Data collected from 299 Taiwanese respondents to 150 toilet paper shortage-related and 149 celebrity gossip-related questionnaires were processed using partial least squares regression and multigroup analysis.
Findings
In both cases, surprise is felt most intensely. However, unlike in the celebrity fake news scenario, worry plays a prominent role in driving the altruistic sharing motivation related to the toilet paper shortage rumor. Furthermore, while emotional attributes (basic or self-conscious, concrete, or abstract) serve as a guide for how emotions change with psychological distance, the degree to which an emotion is relevant to the fake news context is key to its manifestation.
Originality/value
This study examines the impact of individuals' emotions on their motivations and intention to share fake news, applying the appraisal theory and the psychological distance concept in a single study to fake news sharing intention. It evaluates the relationship between psychological distance and emotions, revealing that it is not absolute and need not necessarily shift according to psychological distance change; rather, the relationship is context-sensitive.
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