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Article
Publication date: 6 June 2016

Organizational socialization tactics and newcomer information seeking in the contingent workforce

Diana Benzinger

The purpose of this paper is to compare newcomers’ perceptions on how employers structure the socialization process in the core and peripheral workforce and to explore the…

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Abstract

Purpose

The purpose of this paper is to compare newcomers’ perceptions on how employers structure the socialization process in the core and peripheral workforce and to explore the proactivity of these new hires in form of information seeking behavior.

Design/methodology/approach

The data of this study were collected from a German sample with 359 contingent and permanent new hires in skilled jobs.

Findings

The employment type was linked to both socialization tactics firms provided during organizational entry as well as information seeking of permanent and contingent newcomers. In addition, organizational tenure was positively linked with information seeking of both newly hired temporary agency workers and newcomers holding fixed-term contracts.

Research limitations/implications

Since most of the participants worked for different employers, differences in socialization might also be caused by different organizational cultures. Future studies should compare the socialization of new permanent and new temporary workers on an inter-organizational and intra-organizational level.

Practical implications

For skilled jobs firms should offer long-term assignments for temporary agency workers, as they are associated with higher proactivity. Further, firms should intensify the socialization of newcomers holding longer-term work contracts, as these employees may tend to show lower proactivity.

Social implications

A structured organizational entry of skilled temporary agency workers may represent a stepping stone for permanent employment due to improved work attitudes and behaviors.

Originality/value

This is the first study that examines employment characteristics as potential determinants of organizational socialization tactics. In addition, the study uses a German sample and therefore, follows recent calls for more research on organizational socialization in non-Anglo-Saxon work contexts.

Details

Personnel Review, vol. 45 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/PR-06-2014-0131
ISSN: 0048-3486

Keywords

  • Quantitative
  • Contingent workers
  • Organizational tenure
  • Newcomers’ information seeking
  • Newcomers’ proactivity
  • Organizational socialization tactics

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Article
Publication date: 1 June 2012

Information‐seeking behaviour: Implicit and explicit strategies during the organizational entry process

Paola Spagnoli, Antonio Caetano, Giancarlo Tanucci and Vera Lourenço de Sousa

Despite more than three decades of studies, the role of information‐seeking during organizational socialization remains ambiguous. The purpose of this paper is to…

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Abstract

Purpose

Despite more than three decades of studies, the role of information‐seeking during organizational socialization remains ambiguous. The purpose of this paper is to investigate the mediating role played by information‐seeking behaviour during the organizational socialization process.

Design/methodology/approach

Two different information‐seeking behaviors (implicit and explicit) were considered as mediators in the relationship between personality (extroversion, openness to experience, conscientiousness), organizational variables (LMX and POS) and organizational socialization outcomes (task mastery, social integration, role ambiguity, role conflict). Analysis carried out with SEM (structural equation modelling) on longitudinal survey data from 316 new police officers during their first six months of work showed interesting results regarding the two hypothesized mediators.

Findings

In particular, the results show that the two information‐seeking behaviors seem to be related to different paths that link personality and social‐exchange variables to organizational outcomes.

Originality/value

The paper's findings provide useful clues for a better understanding of the role of information‐seeking behaviour during the socialization process and highlight the importance of social support in predicting newcomer adjustment.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 10 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/1536-541211228504
ISSN: 1536-5433

Keywords

  • Portugal
  • Police
  • Employees behaviour
  • Socialization
  • Information‐seeking
  • Big five
  • Organizational socialization
  • Leader‐member exchange
  • Perception of organizational support

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Book part
Publication date: 25 July 2008

The learning of socialization content: A framework for researching orientating practices

Howard J. Klein and Aden E. Heuser

This chapter briefly reviews findings from recent socialization research to provide an updated view of the socialization literature. To help advance the literature, this…

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Abstract

This chapter briefly reviews findings from recent socialization research to provide an updated view of the socialization literature. To help advance the literature, this chapter then takes an instructional system approach, viewing socialization fundamentally as a process of learning about a new or changed role and the environment surrounding that role. As such, attention will first be given to further understanding exactly what needs to be learned during socialization. In doing so, an expanded socialization content typology is presented. In addition, two other components are added to this typology to reflect the fact that (a) each of those content dimensions needs to be learned relative to different organizational levels (e.g., job, work group, unit, organization) and (b) socialization occurs over several months and there are temporal considerations relating to the different socialization content dimensions. This chapter then examines how to best facilitate the learning of that expanded socialization content. The Gagné-Briggs theory of instruction is used in connecting socialization content with the means of learning that content. The socialization and orienting activities commonly used by organizations to help new employees in the adjustment process are also identified and then mapped onto the learning outcomes they could best help facilitate. Finally, the conceptual, measurement, and research needs suggested by these extensions to the socialization literature are identified.

Details

Research in Personnel and Human Resources Management
Type: Book
DOI: https://doi.org/10.1016/S0742-7301(08)27007-6
ISBN: 978-1-84855-004-9

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Article
Publication date: 6 February 2018

Socialization resources theory and newcomers’ work engagement: A new pathway to newcomer socialization

Alan M. Saks and Jamie A. Gruman

Although work engagement has become an important topic in management, relatively little attention has been given to newcomers’ work engagement in the socialization…

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Abstract

Purpose

Although work engagement has become an important topic in management, relatively little attention has been given to newcomers’ work engagement in the socialization literature. The purpose of this paper is to explain how newcomers’ work engagement can fluctuate during the first year of organizational entry and the role of organizational socialization in developing and maintaining high levels of newcomers’ work engagement.

Design/methodology/approach

A review of the socialization literature indicates that uncertainty reduction theory has been the basis of research on socialization tactics and newcomer information-seeking both of which function by providing newcomers with information to reduce uncertainty. Socialization resources theory is used to develop a new pathway to newcomer socialization which focuses on providing newcomers with resources during the first year of organizational entry and socialization.

Findings

The uncertainty reduction pathway to newcomer socialization is narrow and limited because it primarily focuses on minimizing and reducing the negative effects of job demands rather than on providing newcomers with resources that are necessary to facilitate work engagement and socialization.

Practical implications

Organizations can use newcomers’ work engagement maintenance curves to map and track fluctuations in newcomers’ work engagement during the first year of organizational entry and they can conduct an audit of socialization resources to determine what resources are required to develop and maintain high levels of newcomers’ work engagement.

Originality/value

This paper describes newcomer work engagement maintenance curves and explains how socialization resources can be used to develop and maintain high levels of newcomers’ work engagement. A model of a new pathway to newcomer socialization is developed in which socialization resources, personal resources, and job demands influence newcomers’ work engagement and socialization outcomes.

Details

Career Development International, vol. 23 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/CDI-12-2016-0214
ISSN: 1362-0436

Keywords

  • Adjustment
  • Work engagement
  • Newcomers
  • Organizational socialization
  • Socialization resources theory

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Book part
Publication date: 9 October 1996

Information Needs

Bryce Allen

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Information Tasks: Toward a User-centered Approach to Information Systems
Type: Book
DOI: https://doi.org/10.1108/S1876-0562(1996)0000096004
ISBN: 978-1-84950-801-8

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Article
Publication date: 9 July 2018

Transitions in workplace information practices and culture: The influence of newcomers on information use in healthcare

Anita Nordsteien and Katriina Byström

The purpose of this paper is to empirically investigate how new healthcare professionals engage with information practices and information culture in their workplace, and…

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Abstract

Purpose

The purpose of this paper is to empirically investigate how new healthcare professionals engage with information practices and information culture in their workplace, and the resulting influences on development and change.

Design/methodology/approach

A longitudinal study was conducted on a hospital training programme. Three series of focus groups provided data from 18 recently qualified nurses, supported by observations. Data were thematically analysed applying a framework consisting of six approaches to information use.

Findings

Newcomers take a proactive approach to seek, use and share scientific information, which is negotiated within existing information practices and organisational information culture. Their competencies, such as research skills, values, motivation and sense of integrity to use and share scientific information, often differ from those existing workplace practices. For this reason, they drive towards renewal and change.

Practical implications

Examination of organisational approaches to information use indicates clearly the necessity for improvements to meet the needs of information proactiveness and thus be able to face challenges and changes in an organisation.

Originality/value

This work sheds new light on newcomers’ information use, as they integrate into a workplace and interact with information practices and organisational approaches to information use. A significant contribution is the identification of the dynamics and interdependencies between newcomers’ individual agency in their way of seeking, using and sharing information, and the established community’s social agency promoting existing information practices and the organisational agency represented by information culture.

Details

Journal of Documentation, vol. 74 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/JD-07-2017-0116
ISSN: 0022-0418

Keywords

  • Information use
  • Novice
  • Workplace learning
  • Information culture
  • Nursing
  • Information practice

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Article
Publication date: 13 August 2020

Membership negotiation in the first workplace – Newcomers' experiences

Sari Rajamäki and Leena Mikkola

This qualitative study aims to understand young professional newcomers' experiences of communication processes in membership negotiation in their first workplace after graduation.

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Abstract

Purpose

This qualitative study aims to understand young professional newcomers' experiences of communication processes in membership negotiation in their first workplace after graduation.

Design/methodology/approach

Instead of a one-time interview, the participants were contacted five to ten times during the three to ten months, beginning when they entered the workplace. The data were analyzed using a constant comparative method.

Findings

Three communication processes during membership negotiation were identified: developing reciprocity, seeking and perceiving acceptance and becoming an active member. To experience membership, newcomers need to achieve acceptance and engage in reciprocal communication in early interaction situations with managers and coworkers.

Research limitations/implications

Only the experiences of newly graduated newcomers were studied. This study illustrates the communication processes and social interaction evolving in membership negotiation during newcomers' entry.

Practical implications

Organizations need to re-evaluate their short orientation programs to support membership negotiations in workplace communication.

Social implications

By recognizing the communication processes during membership negotiation, the practices of newcomers' entry can be developed to support the membership development.

Originality/value

This study contributes to membership negotiation by showing how newcomers join the flow of membership negotiation through the processes of developing reciprocity, seeking and perceiving acceptance and becoming an active member.

Details

Journal of Communication Management, vol. 25 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JCOM-12-2019-0162
ISSN: 1363-254X

Keywords

  • Employee communication
  • Organizational communication
  • Organizational identification
  • Communication management

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Article
Publication date: 1 July 2006

Organizational socialization: A new theoretical model and recommendations for future research and HRM practices in organizations

Helena D. Cooper‐Thomas and Neil Anderson

The aim of this paper is threefold: to provide an overview of organizational socialization (OS) research; to present a new model of OS focusing on successful outcomes; and…

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Abstract

Purpose

The aim of this paper is threefold: to provide an overview of organizational socialization (OS) research; to present a new model of OS focusing on successful outcomes; and finally to draw from both of these to suggest practical steps for both organizations aiming to socialize newcomers, and for newcomers themselves.

Design/methodology/approach

A summary literature review of the OS literature post‐entry, focusing on organizational, insider and newcomer actions.

Findings

The literature is used to develop and propose a new model of OS success, with five OS success indicators. Testable relationships are proposed between these indicators and both five learning domains and five learning sources.

Research limitations/implications

The research model has not been tested empirically. Further, the fifth success indicator, external representation, is a new and untested concept in the OS literature.

Practical implications

The paper provides a model that managers and newcomers may find useful to successfully negotiate the OS process. Further, the third section of the manuscript extensively discusses practical implications from the model and more broadly from the initial literature review.

Originality/value

The model proposed is novel and raises the important issue of appropriate OS success indicators. New propositions are made regarding relationships between learning sources and domains with these success indicators. This testable model is a valuable resource for researchers. Further, for managers, whether newcomers themselves or responsible for newcomers, the model provides a framework for considering what they are aiming to achieve and how they might get there.

Details

Journal of Managerial Psychology, vol. 21 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/02683940610673997
ISSN: 0268-3946

Keywords

  • Organizations
  • Socialization
  • Induction
  • Human resource management

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Article
Publication date: 1 January 2012

Investigating organizational socialization: a fresh look at newcomer adjustment strategies

Helena Cooper‐Thomas, Neil Anderson and Melanie Cash

The majority of organizational newcomers have prior work experience. Organizational socialization tactics are less effective for such “experienced newcomers”, relative to…

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Abstract

Purpose

The majority of organizational newcomers have prior work experience. Organizational socialization tactics are less effective for such “experienced newcomers”, relative to graduate newcomers. Hence experienced newcomers tend to rely on their own actions to become socialized. The aim of this article is to assess and potentially extend the range of adjustment strategies identified as being used by experienced newcomers themselves to achieve positive adjustment.

Design/methodology/approach

Semi‐structured interviews were conducted with 86 experienced newcomers entering a professional services organization.

Findings

Nineteen strategies emerged, with seven newly identified in this research. These are compared with strategies found in past research.

Practical implications

HR, and the managers and colleagues of newcomers can use the strategies identified and categorized here to encourage newcomers to use organizationally‐appropriate behaviors. Newcomers can use these strategies to help themselves achieve their own adjustment goals.

Originality/ value

There is an increasing focus on newcomer proactive behavior in organizational socialization research, yet there are few empirically grounded developments of newcomer adjustment strategies. To the authors’ knowledge, this is the first paper to focus on what experienced newcomers report doing to help themselves adjust.

Details

Personnel Review, vol. 41 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/00483481211189938
ISSN: 0048-3486

Keywords

  • Newcomer adjustment
  • Organizational socialization
  • Experienced newcomers
  • Newcomer tactics
  • Organizational behaviour
  • Organizational culture
  • Socialization
  • Workplace
  • Employees behaviour

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Article
Publication date: 16 August 2011

A model of psychological contract creation upon organizational entry

Maria Tomprou and Ioannis Nikolaou

The purpose of this paper is to highlight the importance of a number of factors in newcomers' psychological contract development.

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Abstract

Purpose

The purpose of this paper is to highlight the importance of a number of factors in newcomers' psychological contract development.

Design/methodology/approach

The approach taken is a literature review with the development of a conceptual model.

Findings

The paper contributes to the psychological contract literature by adopting a sensemaking perspective and focusing on the role of newcomers' pre‐entry expectations and emotions on the psychological contract creation process. The authors also discuss the differential role of contract makers and facilitators and the modes they employ to influence newcomers' psychological contract creation.

Originality/value

Psychological contract research has emphasized the consequences of psychological contract breach and violation. The paper's aim is to direct attention at understanding the psychological contract in its very initial stages. The authors discuss implications for research and practice on managing psychological contract creation.

Details

Career Development International, vol. 16 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/13620431111158779
ISSN: 1362-0436

Keywords

  • Psychological contract
  • Socialization
  • Sense making
  • Employee behaviour
  • Employment

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