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This chapter will introduce the concept of the gig economy. It begins with a brief discussion of technological changes and their impact on the workforce and labour market, demonstrating how the trend shifts towards the gig economy. It then examines the trends that are influencing this transformation and discusses various perspectives and the attractiveness of the gig economy for workers and businesses. This chapter will also discuss the gig economy, platform economy, digital platform, and gig worker categories. It concludes with a brief discussion of some of the opportunities, issues, and challenges associated with the gig economy.

Research on artificial intelligence (AI) and its potential effects on the workplace is increasing. How AI and the futures of work are framed in traditional media has been examined in prior studies, but current research has not gone far enough in examining how AI is framed on social media. This paper aims to fill this gap by examining how people frame the futures of work and intelligent machines when they post on social media.

We investigate public interpretations, assumptions and expectations, referring to framing expressed in social media conversations. We also coded the emotions and attitudes expressed in the text data. A corpus consisting of 998 unique Reddit post titles and their corresponding 16,611 comments was analyzed using computer-aided textual analysis comprising a BERTopic model and two BERT text classification models, one for emotion and the other for sentiment analysis, supported by human judgment.

Different interpretations, assumptions and expectations were found in the conversations. Three subframes were analyzed in detail under the overarching frame of the New World of Work: (1) general impacts of intelligent machines on society, (2) undertaking of tasks (augmentation and substitution) and (3) loss of jobs. The general attitude observed in conversations was slightly positive, and the most common emotion category was curiosity.

Findings from this research can uncover public needs and expectations regarding the future of work with intelligent machines. The findings may also help shape research directions about futures of work. Furthermore, firms, organizations or industries may employ framing methods to analyze customers’ or workers’ responses or even influence the responses. Another contribution of this work is the application of framing theory to interpreting how people conceptualize the future of work with intelligent machines.

Posits that every enterprise must institutionalize its workplace learning systems and opportunities in such a way that it radiates what it has already achieved and from this moves on to realize its full potential – in short, the enterprise itself is the key. Examines in successive chapters: the individual manager and questioning insights (Q); the major systems which the enterprise uses to capture and structure its learning; a SWOT analysis of the enterprise′s total learning; action learning, its contribution to the achievement of enterprise growth, and the role of programmed knowledge (P); the Enterprise School of Management (ESM) as a phoenix of enlightenment and effectiveness rising from the ashes of traditional, less effective management training initiatives; and, finally, the practical realization of the action learning dream, as evidenced by emerging examples of successful and profitable implementation worldwide. Concludes with a selection of pertinent abstracts.

The world of work is shifting from traditional career paths, to relentless change, leaner structures, evolving roles and a need to find meaning through the work the author do. A new skill-set is required to survive and thrive in the new economy. The purpose of this paper is to explore how learning programs focused on personal and career empowerment can build these skills, increase engagement, enhance performance and impact culture positively.

The paper summarises these new skill-sets required and raises critical questions: how do we create an environment for self and career empowerment? How do we act as catalysts for cultural and social transformation? It then outlines an approach to discovering the answers based on experiences facilitating I am Talent workshops for personal and career empowerment. Key insights and suggestions for personal and career empowerment topics and tools are highlighted.

The paper goes on to share the post-intervention impact results of a case study organisation, on culture, engagement, learning and performance.

The paper covers some practical skill areas that can significantly improve work and life results, in a world that is dynamic, uncertain and continuously changing.

Millennials come with whole new set of expectations and preferences in the way they interact with work. In a South African context, this is compounded by our educational and skills crisis resulting in many work entrants not being sufficiently prepared for the new world of work.

The learning programme is based on a book, I am Talent, by the author of this paper and is a unique approach to building personal and career empowerment.

The purpose of this paper is to reflect on how the UK’s Trade Union Congress, in the 150th year of its formation, has been responding to the significant changes in the labour market, working practices and union decline. The paper considers Trades Union Congress (TUC) initiatives to recruit and organise new groups of workers as it struggles to adapt to the new world of work many workers are experiencing. Although the paper reviews progress in this regard it also considers current and future challenges all of which are becoming increasingly urgent as the current cohort of union membership is aging and presents a demographic time bomb unless new strategies and tactics are adopted to bring in new groups of workers – particularly younger workers.

This is a review paper so it mainly draws on writings (both academic and practitioner) on trade union strategy and tactics in relations to organising approaches and in particularly the TUC’s initiatives from the period of “New Unionism” onwards.

The authors note that while unions have managed to retain a presence in workplaces and industries where they membership and recognition, there has, despite a “turn to organising” been less success than was perhaps hoped for when new organising initiatives were introduced in 1998. In order to expand the bases of organisation into new workplaces and in new constituencies there needs to be a move away from the “institutional sclerosis” that has prevented unions adapting to the changing nature of employment and the labour market restructuring. The paper concludes that in order to effect transformative change requires leaders to develop strategic capacity and innovation among staff and the wider union membership. This may require unions to rethink the way that they operate and be open to doing thing radically different.

The paper’s value is that it provides a comprehensive overview of the TUC’s role in attempting to inject an organising culture with the UK union movement by drawing out some of the key debates on this topic from both scholarly and practitioner writings over the last few decades.

This chapter begins by exploring the critical tenets of strategic human resource management (SHRM) and then discusses what the study and practice of SHRM needs to do in a new era of sharing economy and artificial intelligence (AI) for delivering successful business and individual employee performance in a new world of technological disruptions in work and employment. Using examples from popular platforms such as Airbnb, Uber, Ola, Zomato and Swiggy in India, to name a few, this chapter illustrates the changing ways of how non-standard employees are managed in the Fourth Industrial Revolution (4IR) through the use of technology platforms and apps, including the specific use of AI, in implementing a number of these changes. We highlight the need for new skills and knowledge by HR professionals to successfully engage in the new and brave world of AI-based technological disruption that we are all facing.

This article has three themes. First it considers the reflections of those scholars who document current changes in the world‐of‐work and the academic and managerial challenges that these provide. Second, various speculations about the future of work are reviewed including those made 20 years ago attempting to predict the current state of work and those futurological forecasts made at the moment for the world in 20 years time. Finally, two topics are considered in depth – the psychology of unemployment and the experience of teleworking – to illustrate some of the costs and benefits in the new world of work.