Search results

Provides a preliminary exploration of the control of new product development in the UK by means of a survey of 30 companies. Identifies interactions between business evaluation, development and screening. Concludes that development and business evaluation can influence one another, and that product features and design features etc. can be added or deleted through decisions from either of these phases.

The innovative process of new product development remains unique within most organizations. This uniqueness stems from the requirements of the new product development manager to grapple with both the universe of emerging technologies from which a new feature or improvement must be found and to simultaneously maintain a constant awareness of the requirements of an ever-changing customer base. Amongst all of this uncertainty, there is still a time when new product development managers choose to ignore the warning signals that a project is failing and continue to commit resources. This paper refers to this as irrational commitment. This paper aims to examine the uncertainty of new product development and the reasons for this irrational commitment to failed projects.

The paper used a structured systematic review of literature to identify the most common types of irrational commitment in new product development and their impact on the corporation.

The paper provides insights into the causes and effects of management irrationally committing to new product development projects that are doomed to failure. It suggests that the three major areas of knowledge that need to be better integrated into the decision-making process are technology trends, marketing knowledge and the capabilities of the company itself.

Because of the chosen research approach of using a systematic review of literature, primary research needs to be conducted in the future to validate and refine the findings of the paper.

The paper provides leadership with guidelines to avoid irrationally committing to failed new product development efforts.

This paper adds to the literature on innovation systems.

To expand beyond existing research on the integration of supply chain and new product development that has a limited focused on the need to pre‐inform supply chain before product launch, the need for new product development to consider the impact of product design on supply chain operations and research has focused on ensuring product availability at the product launch.

This research note suggests avenues forward and areas for practice and research to progress.

The existing and limited focus on involving supply chain in new product development overlooks several central issues and opportunities that companies are beginning to explore and that can be supported by research. In particular the opportunity to focus on leveraging supply chain in new product development, for greater market impact and revenue growth.

Addressing the path forward, beyond limited approaches requires greater alignment between new product development and supply chain, it requires a focus that goes beyond just ensuring product availability and it requires alignment much further upstream in the new product development process. Examples of early progress in companies are provided.

In addition to summarizing existing research, new avenues for research and practice are offered that can tremendously improve alignment and the contribution of supply chain on new product development, for the good of the company as a whole. Specific research areas are suggest to enable research to support the realization of the path forward in this area.

Successful new product and service development increasingly relies on the ability to adopt an international perspective, throughout the development process itself, and by targeting international or global markets, rather than simply serving domestic customers. Yet, although there exists an impressive body of research concerning the management of new product development, the evidence base with respect to international (or global) new product development practices and management is largely in its infancy, and is, at best, fragmented. This guest editorial provides a synopsis of the main research streams in the broad field of international new product development, highlighting major gaps in current knowledge and understanding. The special issue is a modest attempt at tapping current thoughts and research investigations in this critical area, seeking, also, to stimulate much‐needed debate and further research. One article examines whether international diversity is positively associated with new product development performance. Two articles tackle the role that national culture plays in influencing consumer acceptance of new products (technology) on the one hand, and firms’ global new product development approach on the other. A final article investigates technology transfer as a special case of new technology adoption in developing markets.

Proposes a new product implementation process which is designed to reduce the risk inherent in new product introductions in consumer markets. Defines the stages of this process as idea generation, idea screening, conceptual development and testing, business analysis, product development, test market, and product introduction. Concludes that this process differs from previous models in suggesting a team be created to manage the development, speeding up the tasks in each stage.

Between the lack of incentives for larger international companies and the lack of resources of the local companies the majority of the people in less developed countries never benefit from new products. International companies generally offer modified product offerings to consumers in developing countries. To date, their attempts to penetrate the developing country markets have not been successful. The reasons for this failure in their attempts to succeed in these markets include the prohibitive cost of developing entirely new products for this market and the low‐income levels of the families in these countries. To succeed in developing countries, international companies have to observe and study their customers' needs and uncover the problem areas. There are many approaches available to accomplish this process including systematic innovation and the seven R's. Each approach focuses on the consumer and suggests a radical approach to developing new products. The purpose of this paper is to provide an introduction and overview of new product development in emerging countries.

Challenges, process, and success strategies are explored.

To succeed in developing countries, international companies have to observe and study their customers' needs and uncover the problem areas. The authors suggest an approach that focuses on the consumer and suggests a radical approach to developing new products – the limitations/constraints point of view. The single biggest constraint in developing products for less developed countries is affordability (price). Unlike the new product development process that is practiced in industrialized countries, international companies wanting to be successful in less developed countries should start with the customers' affordability and value‐added point of view and then work backwards to develop products/services for these countries.

International companies are provided with an approach to new product development in emerging countries.

New product development in emerging countries is likely to become increasingly important, and there is very little research on the topic. The value of this paper is in its overview of the challenges of new product development in emerging countries, and suggested solutions.

Reviews alternative approaches to new product development and new service development. Compares them in the context of the flight‐catering sector which is particularly suitable for such comparison as it is made‐up of a supply chain involving three distinctive stakeholders food manufacturers, flight caterers and airlines. Argues that airlines adopt a process for development based largely on new service development, whereas caterers and suppliers tend to adopt a new product development approach. Confirms previous studies of innovation in service operations, that most innovations are modifications to existing products or services as opposed to completely new, “original” innovations. Concludes that in other industries, the level of innovation is greater in larger companies and limited for smaller companies.

This paper aims to explore how customer involvement unfolds in the development of a smart product. Smart product development poses new challenges to firms. In particular, the buyers’ and users’ involvement has shown novel dynamics in smart product development. These peculiarities are linked with the specific characteristics of the digital technology embedded into the smart products. This study’s rationale is to analyse the frictions arising from potential divergent objectives between the focal firm and its customers when digital technologies are embedded in traditional products.

This study adopted an explorative and qualitative approach to investigate new emerging dynamics of customer involvement during technological development. A coffee machine producer is selected as a case study to uncover new insights and a novel perspective on the phenomenon of customer involvement in smart product development. Data analysis followed an abductive approach that allowed to identify the dimensions of friction emerging during the technological development process.

The case study analysis depicts that smart product development presents novel customer involvement dynamics. In particular, this study abductively identifies dimensions of friction emerging between the focal firm and buyers/users. Friction arises in the technological interface between the actors involved. These dimensions of friction address the complexities of developing technology in terms of smart products with customer involvement. This study suggests that embedding of technology into an existing product might change how customers are involved.

Even though customer involvement in product innovation has been extensively studied in management literature, this paper focused on a new type of innovation, smart products. To the best of the authors’ knowledge, no previous studies have yet empirically explored customers’ involvement while embedding digital technologies into existing products to create smart products. In particular, this study sheds light on the dimensions of friction emerging between the focal firm and the actors of the business network. This study unfolds novel contributions to the Industrial Marketing and Purchasing literature on technological development.

This paper investigates the influence of team characteristics and organization context factors on new product quality and compares these influences on Taiwanese (Collectivists) and American (Individualist) teams. For the Taiwanese teams, new product quality was positively affected by the capability of information integration and quality orientation of the firm, but was negatively influenced by speed-to-market pressure and level of product innovativeness. Functional and tenure diversity had no effect on new product quality. The capability of information integration in a team tended to reduce the negative effect of speed-to-market pressure on new product quality. For American teams, new product quality was positively affected by functional diversity, capability of information integration in the team, and quality orientation of the firm, but negatively influenced by supplier involvement. Customer involvement did increase the positive effect of the capability of information integration on new product quality.

This study aims to understand how small‐ to medium‐sized enterprises (SMEs) can build a dynamic capability for new‐to‐market product development.

Five innovative and ambitious case firms were selected and studied longitudinally over the course of five years.

Within this group distinct development processes are identified that enable them to satisfy the unmet needs of new customers using their current technologies. However to sustain this activity managers need to empower cross‐functional teams to evaluate new technologies with an ever‐increasing number of pioneering partners. An ideal sequence is proposed for them to achieve this by systematising learning between projects and thereby reconfiguring their development processes to meet the changing needs of the market.

This method appears most suited to SMEs able to develop new‐to‐market products in conjunction with technologically discerning customers and suppliers. As such it may be less applicable outside the observed business‐to‐business markets.

The five cases studied aptly illustrate the interplay of certain paths, positions and processes in terms of how they relate to new‐to‐market product development performance. The implication for researchers and managers is that consideration of all of these factors is necessary.