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Describes the Utah Library Network project, established in 1992 to create statewide access for public libraries to the Internet. Points out that the project not only involves technology but also requires the development of new human networks to reach its full potential. Reviews network expenditure according to six categories: connectivity, training, database licenses, state library expenditure and local library expenditure. Concludes that the network has significantly improved the timeliness, quality and extensiveness of library services.

This paper aims to describe typical regional document supply networks in China through detailed discussion of their framework, service mode and influence on the nationwide document supply networks.

This paper highlights various kinds of regional document supply networks in China that serve as document resource sharing cooperation networks within provinces, cities and university towns. Their framework, service mode and influence on the nationwide document supply networks are discussed, followed by suggestions for improvement.

Regional document supply networks have their natural advantages in local financial support and extensive local coverage and are capable of providing fine service to meet various user needs timely and economically. They become an important part and beneficial supplement to nationwide document supply networks.

This paper studies regional document supply networks in China which has rarely been addressed in the international library literature.

Researchers and administrators have struggled to fully understand the value of library human resources for decades. There are many approaches to counting the activities of library staffs, but less is understood about the value of developing and maintaining relationships. Given the growing importance of engagement-focussed, expertise-based service models in research libraries, the failure of library assessment models to account for the relational value of librarian activities is problematic in justifying and incentivizing new strategic activities and understanding the importance of libraries’ relationships with users and other stakeholders. The social network perspectives now commonplace in organizational studies to provide relational and contextual understandings of organizational behavior could be applied to library performance measurement and evaluation, providing a fuller picture of library impact. The purpose of this paper is to address this conceptual gap in the evaluation of library services.

The first part of the paper will present a content analysis of recent literature on emerging service models in academic libraries to identify relational aspects of the models. The relational elements will then be mapped to major concepts and methods from the social network analysis literature. This will include, as appropriate, basic network properties such as transactional content (e.g. exchange of power, services, etc.) of the relationship, nature (e.g. intensity, reciprocity, embeddedness) of the relationship, and structural characteristics of library networks. It will also identify more advanced areas of analysis such as the development of social capital, diffusion of innovations and contagion, and the role of networks in providing access to organizational resources. After mapping relational elements of emerging library service models to social network theory, a research agenda for better understanding library social networks and their value will be proposed.

Social network theory offers a rich conceptual and methodological framework for understanding the relational value of library services, particularly in emerging engagement-centered views of librarianship. Although activity- and outcome-based models of assessment are still important in the assessment of library activities, a social network view of library relationships is an essential complement in providing a more complete view of library value and will complement other work in this area such as human capital valuation and the relational capital components of the values scorecard.

This paper presents a unique theoretical and methodological viewpoint on the assessment of library services. This will contribute to the understanding of a vexing problem in library assessment, the value of library human resources, by providing a framework for the measurement and evaluation of relational aspects of librarianship that are often viewed as intangible and unmeasurable.

Algermissen, Virginia, Penny Billings, Sandra Grace, Barbara Guidry, and John Blair. “Subminute Telefacsimile for ILL Document Delivery.” Information Technology and Libraries, I (Sept., 1982), 274–5.

Purpose. To offer a range of practical suggestions for library staff and others who intend to collect and analyze data that describe their networked services. Method/approach. Based on the author's experience in completing a number of funded research projects on this topic, working directly with libraries in collecting networked statistics and implementing the findings from those efforts, and observing best practices at those libraries. Findings. Factors dealing with understanding the evaluation context, planning, training, organization, determining appropriate data collection methods, managing data, and knowing the target audience for reporting are all‐important. Details a number of specific factors and strategies that can be used to increase the success of collecting networked statistics. Practical implications. Thinking about the preparation needed to collect networked statistics and how the process can be handled as efficiently as possible before the effort begins can help ensure that the library staff uses its time as wisely as possible in the data collection process, collects high quality and useful data, integrates these data into other library data, can draw upon the data for future purposes through a management information system, and uses the data to improve overall library decision making, planning, and meeting community information needs.

The standard approach adopted in library networking or partnership models is neither developmental nor evolutionary, yet development and evolution are keys to robust, contextually responsive partnerships. Using a set of knowledge models first proposed by Owen and Wiercx, this paper argues for a new approach to the modelling of networks in which libraries enter at one point and then move along a continuum, ideally ending in an advanced, integrated knowledge environment model. There is limited evidence that some library consortia in Asia are moving in this direction, but for the most part Asian consortia and networks are of the traditional, static variety.

India has seven local library networks and a national library network (INFLIBNET). However, these networks are in differing stages of development. Most are at a preliminary stage although the earliest efforts in this area took place in 1989. This paper presents the results of a survey on factors affecting the development of local library networks. Participating libraries in four networks were administered a structured questionnaire. The study reveals that organisational factors such as planning, governance, funding communication and delivery, and administration are related to each other. Moreover, many factors are highly dependent on each other. Therefore, the library networks should try to raise the levels of awareness among participating libraries to develop the local library networks successfully.

This paper discusses the complementary nature of two media, Web access and CD networks, with emphasis on three points: (1) combining Web access and CD networks — their importance and feasibility; (2) the benefits and necessity of considering the community network environment as a whole, rather than focusing on the particular library; (3) the need for flexibility in considering new technologies. There is not a unique model for each library to implement. As well as introducing a few new products, the paper describes the experience at the Occidental College Library (Los Angeles, California, USA) to indicate the possibility of building such a network; the possibility of sharing a network and network file server; and the workload/flow between the Computer Centre and the library, and between the student worker and the library CD network administrator.

Outlines the lead up to the establishment of the Network Development Office to ensure that the Library of Congress participated in national network planning. The work was vested in the Network Advisory Group set up in 1977 and later renamed the Network Advisory Committee. From this evolved a task force to be called the Network Technical Architecture Group (NTAG). The accomplishments of NTAG are described, and relate to computer links, protocol for such links, and national networks for sharing bibliographic and other data. Future considerations are also outlined.