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Article
Publication date: 1 February 1999

John W. Felts

44

Abstract

Details

Electronic Resources Review, vol. 3 no. 2
Type: Research Article
ISSN: 1364-5137

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Abstract

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Electronic Resources Review, vol. 3 no. 9
Type: Research Article
ISSN: 1364-5137

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Book part
Publication date: 30 October 2009

Bella Karr Gerlich

It is reasonable to assume the existence of a new “dynamic” that influences how to measure reference services in libraries and how we evaluate the reference librarians who provide…

Abstract

It is reasonable to assume the existence of a new “dynamic” that influences how to measure reference services in libraries and how we evaluate the reference librarians who provide those services. Traditional, face-to-face delivery of reference services is reported to be declining, and there is myriad evidence, albeit largely uncollated and little evaluated, which suggests reference librarians are delivering significant and increasing amounts of the services they render in network environments. These trends raise questions, in turn, about how well we understand the current state of affairs in reference services, particularly where the management and evaluation of reference services in network environments are concerned.

The purpose of this study is to investigate relevant circumstances and conditions bearing – directly and indirectly – on changes in the nature, form, substance, and effects of reference services – through the reference librarian experience. Specifically, this attitudinal study will account for and assess changes in reference services (in the context of a medium-sized private university with a national reputation for successfully integrating information technologies into the educational process), with the further aim of developing an understanding of how to capture statistics and evaluate reference services and personnel in this dynamic environment. Reference librarians at a second mid-sized public university library were also interviewed for comparative data analysis in this study. Select portions of this paper have appeared in other publications in shorter, focused, introductory articles.

Details

Advances in Library Administration and Organization
Type: Book
ISBN: 978-1-84950-580-2

Article
Publication date: 1 April 1981

Virginia Hayden

Viewdata was a British invention. The inventor, Sam Fedida, came to work at the Post Office research centre in 1970, on a “viewphone” project. Apart from providing television…

Abstract

Viewdata was a British invention. The inventor, Sam Fedida, came to work at the Post Office research centre in 1970, on a “viewphone” project. Apart from providing television pictures of the caller and recipient involved in a telephone conversation, the viewphone was also to allow transmission of computer data. Such a piece of equipment would, it was hoped, increase telephone network use during off‐peak periods.

Details

Library Management, vol. 2 no. 4
Type: Research Article
ISSN: 0143-5124

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Advances in Librarianship
Type: Book
ISBN: 978-0-12024-617-5

Article
Publication date: 1 February 2000

V. Sreenivasulu

Stresses that the multimedia nature of the next generation of digital libraries requires the digital librarians (DL) to be essentially a type of specialist librarian who has to…

9025

Abstract

Stresses that the multimedia nature of the next generation of digital libraries requires the digital librarians (DL) to be essentially a type of specialist librarian who has to manage and organize the digital library, handle the specialized tasks of massive digitization, storage, access, digital knowledge mining, digital reference services, electronic information services, search co‐ordination, and manage the archive and its access. The digital librarian acts as guardian of the information superhighway/the universal digital library or the global digital library and acts as a symbiotic human‐machine guru. This article also highlights the roles and functions of a DL in information retrieval, content delivery, navigation, and browsing. It envisages the professional education and training for digital librarians in the management of digital information systems. It denotes the DL’s interface functions, roles, skills and competencies for the management of digital information systems in the important areas of imaging technologies, optical character recognition, markup languages, cataloguing, metadata, multimedia indexing and database technology, user interface design, programming, and Web technology. This paper finally advocates and targets the task of creating a new job title – digital librarian – to take care of digital libraries and to manage the digital information system.

Details

The Electronic Library, vol. 18 no. 1
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 1 January 1995

Jackie Mardikian and Martin Kesselman

The changing reference environment and reference staffing have been the topic of several articles in the library literature, discussions at the American Library Association…

Abstract

The changing reference environment and reference staffing have been the topic of several articles in the library literature, discussions at the American Library Association conferences and a recent conference offered twice by Library Solutions Inc. of Berkeley, California, entitled Rethinking Reference. Libraries are looking closely at the model at Brandeis University of eliminating the reference desk and replacing it with an information desk with research consultations with librarians taking place in an office. Larry Oberg urges librarians to stop thinking of the reference desk as a key reason for being a librarian. He contends that paraprofessionals can and do perform well at a reference desk, freeing librarians to concentrate on higher‐level tasks. These discussions and examples demonstrate a variety of solutions academic libraries have taken regarding the changing face of reference, and the evolving roles of reference librarians in moving towards the electronic library. The electronic library brings us new options and new opportunities and as a result librarians need to develop new ways of thinking and organizing reference services.

Details

Reference Services Review, vol. 23 no. 1
Type: Research Article
ISSN: 0090-7324

Article
Publication date: 1 March 1990

K.G.B. Bakewell

Resource sharing is an important element inthe national planning of library andinformation services to meet the needs ofinformation, education and culture of thewhole community at…

Abstract

Resource sharing is an important element in the national planning of library and information services to meet the needs of information, education and culture of the whole community at all levels. An overview of resource sharing practices is presented, with particular reference to the British scene. It is also argued that, with the approach of the Single Market in 1992, resource sharing should now be considered on a European scale. In conclusion, some problems associated with the practice of resource sharing are considered.

Details

Library Management, vol. 11 no. 3
Type: Research Article
ISSN: 0143-5124

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Article
Publication date: 1 January 1994

Harold Billings, Ira E. Carver, J. Drew Racine and John Tongate

Libraries and the information community have moved rapidly into an era of powerful networked scholarly workstations, large quantities of information accessible in electronic…

Abstract

Libraries and the information community have moved rapidly into an era of powerful networked scholarly workstations, large quantities of information accessible in electronic formats, and dispersed information sources connected to regional and national networks. This rich diversity poses new challenges for the provision of appropriate reference services. The University of Texas at Austin General Libraries successfully implemented and tested a prototype solution to the problem of providing reference assistance to scholars who are accessing networked information resources and who are at locations remote from expert librarians. Librarians were able to intervene directly in information access and retrieval sessions, remotely assisting the user during the real‐time, online process. The testbed for the project was a CD‐ROM network delivering U.S. government information to DOS workstations via Ethernets connected to a routed TCP/IP wide‐area network and utilizing off‐the‐shelf remote control software. Although problems with existing technology were discovered, this mode of providing reference assistance is a valid model for future services.

Details

Library Hi Tech, vol. 12 no. 1
Type: Research Article
ISSN: 0737-8831

Article
Publication date: 25 November 2013

Anna Marie Johnson, Claudene Sproles and Robert Detmering

– The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

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Abstract

Purpose

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Design/methodology/approach

Introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

Findings

Provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

Originality/value

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

Details

Reference Services Review, vol. 41 no. 4
Type: Research Article
ISSN: 0090-7324

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