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A Nash bargaining game data envelopment analysis (NBG-DEA) model is proposed to measure the efficiency of dynamic multi-period network structures. This paper aims to propose NBG-DEA model to measure the performance of decision-making units with complicated network structures.

As the proposed NBG-DEA model is a non-linear mathematical programming, finding its global optimum solution is hard. Therefore, meta-heuristic algorithms are used to solve non-linear optimization problems. Fortunately, the NBG-DEA model optimizes the well-formed problem, so that it can be solved by different non-linear methods including meta-heuristic algorithms. Hence, a meta-heuristic algorithm, called particle swarm optimization (PSO) is proposed to solve the NBG-DEA model in this paper. The case study is Industrial Management Institute (IMI), which is a leading organization in providing consulting management, publication and educational services in Iran. The sub-processes of IMI are considered as players where their pay-off is defined as the efficiency of sub-processes. The network structure of IMI is studied during multiple periods.

The proposed NBG-DEA model is applied to measure the efficiency scores in the IMI case study. The solution found by the PSO algorithm, which is implemented in MATLAB software, is compared with that generated by a classic non-linear method called gradient descent implemented in LINGO software.

The experiments proved that suitable and feasible solutions could be found by solving the NBG-DEA model and shows that PSO algorithm solves this model in reasonable central process unit time.

This paper aims to present two-stage network models in the presence of stochastic ratio data.

Black-box, free-link and fix-link techniques are used to apply the internal relations of the two-stage network. A deterministic linear programming model is derived from a stochastic two-stage network data envelopment analysis (DEA) model by assuming that some basic stochastic elements are related to the inputs, outputs and intermediate products. The linkages between the overall process and the two subprocesses are proposed. The authors obtain the relation between the efficiency scores obtained from the stochastic two stage network DEA-ratio considering three different strategies involving black box, free-link and fix-link. The authors applied their proposed approach to 11 airlines in Iran.

In most of the scenarios, when alpha in particular takes any value between 0.1 and 0.4, three models from Charnes, Cooper, and Rhodes (1978), free-link and fix-link generate similar efficiency scores for the decision-making units (DMUs), While a relatively higher degree of variations in efficiency scores among the DMUs is generated when the alpha takes the value of 0.5. Comparing the results when the alpha takes the value of 0.1–0.4, the DMUs have the same ranking in terms of their efficiency scores.

The authors innovatively propose a deterministic linear programming model, and to the best of the authors’ knowledge, for the first time, the internal relationships of a two-stage network are analyzed by different techniques. The comparison of the results would be able to provide insights from both the policy perspective as well as the methodological perspective.

This study aims to develop and test a framework for integration between data envelopment analysis (DEA) and artificial neural networks (ANN) to predict the best financial performance concerning return on assets and return on equity for banks listed on the Egyptian Exchange, to help managers generate what-if scenarios? For performance improvement and benchmarking.

The study empirically tested the three-stage DEA-ANN framework. First, DEA was used as a preprocessor of the banks’ efficiency scores. Second, a back-propagation neural network as a multi-layer perceptron-ANN’s model was designed using expected data sets from DEA to learn optimal performance patterns. Third, the superior performance of banks was forecasted.

The results indicated that banks are not operating under their most productive operations, and there is room for potential improvements to reach outperformance. Moreover, the neural networks’ empirical test results showed high correlations between the actual and expected values, with low prediction errors in both the test and prediction phases.

Based on best performance prediction, banks can generate alternative scenarios for future performance improvement and enabling managers to develop effective strategies for performance control under uncertainty and limited data. Besides, supporting the decision-making process and proactive management of performance.

Despite the growing research stream supporting DEA-ANN integration applications, these are still limited and scarce, especially in the Middle East and North Africa region. Therefore, the study trying to fill this gap to help bank managers predict the best financial performance.

The purpose of this paper is to discuss the use of data envelopment analysis (DEA) to benchmark store performance for the purpose of rationalising retail distribution network.

As an illustration of the approach, DEA is applied to a sample of front stores of a major retailer in Australia to compare their relative efficiency in distribution. Together with other techniques such as customer segmentation and spatial distribution of demand, this paper shows that DEA can provide an objective basis for distribution network rationalisation and be a suitable analytical tool to facilitate continuous improvement.

Based on the DEA results, it is concluded that overall distribution efficiency of the part of the retail network under study can be improved by either closing the less efficient stores or merging them with the others in the same service areas to streamline the network. Such rationalisation will help aggregate demand and improve vehicle utilisation for distribution with minor impact on current level of customer service.

This study lends insight into the use of DEA, together with other analyses, for distribution network rationalisation. This approach is less data hungry and relatively easy to implement than full‐fledged optimisation through integer programming. To serve mainly as a proof of concept and an illustration of the approach, the scope of the study is limited to six stores in the retail network with relative performance in distribution evaluated on a single input and a single output variables.

Managers can use DEA to benchmark the distribution performance of their stores against the best performers in the retail network so as to identify areas for improvement. The approach can also assist in the adoption of best practice and facilitate more effective allocation of resources across the entire retail network.

Retail network rationalisation through benchmarking with DEA can facilitate continuous improvement in distribution efficiency. This will help reduce fuel consumption, carbon emission, as well as other pollutions such as noise and traffic congestion.

Research in retail network performance using DEA to date is mainly on comparative performance of supermarkets within or between chains. The focus is mainly placed on the relationship between floor area, workforce, and sales. This paper fills the gap in the literature by applying DEA in distribution network rationalisation instead of mere performance comparison of individual stores. It focuses on distribution costs rather than store attributes and supplements DEA with other techniques to obtain a fuller picture of the overall network efficiency in terms of distribution. It also contributes to a better understanding of how demand management can affect distribution efficiency of the retail network.

This chapter provides a survey of alternative methodologies for measuring and comparing productivity and efficiency of airlines, and reviews representative empirical studies. The survey shows the apparent shift from index procedures and traditional OLS estimation of production and cost functions to stochastic frontier methods and Data Envelopment Analysis (DEA) methods over the past three decades. Most of the airline productivity and efficiency studies over the last decade adopt some variant of DEA methods. Researchers in the 1980s and 1990s were mostly interested in the effects of deregulation and liberalization on airline productivity and efficiency as well as the effects of ownership and governance structure. Since the 2000s, however, studies tend to focus on how business models and management strategies affect the performance of airlines. Environmental efficiency now becomes an important area of airline productivity and efficiency studies, focusing on CO₂ emission as a negative or undesirable output. Despite the fact that quality of service is an important aspect of airline business, limited attempts have been made to incorporate quality of service in productivity and efficiency analysis.

The purpose of this paper is to improve the recent models for the evaluation of the efficiency of decision making units (DMUs) comprising a network structure with undesirable intermediate measures and fuzzy data.

In this paper a three-stage network structure model with desirable and undesirable data is presented and is solved as linear triangular fuzzy planning problems.

A new three stage network data envelopment analysis (DEA) model is established to evaluate the efficiency of industries with undesirable and desirable indicators in fuzzy environment.

The implication of this study is to evaluate the furniture services and the chipboard industries of wood lumber as a three-stage process.

In some cases, DMUs include two or multi-stage process (series or parallel) operating with a structure called a network DEA. Also, in the real world problems, the data are often presented imprecisely. Additionally, the intermediate measures under the real-world conditions include desirable and undesirable data. These mentioned indexes show the value of the proposed model.

The purpose of this paper is to evaluate the efficiency of Algerian banks and examine the effects of explanatory factors on their performance.

In this paper, a methodology of two-stage network data envelopment analysis (DEA) is used to explore the efficiency of a sample of 13 Algerian banks during the 2013–2017 period. In the first stage, the network DEA is used to assess the overall and stages efficiencies. In the second stage, the partial least squares (PLS) regression is conducted to determine the potential effects of explanatory factors on stages efficiency.

The main empirical results indicate that Algerian banks need an efficiency improvement in both stages. The overall efficiency of the Algerian banking system improves over the study period. The deposit producing efficiency is positively affected by bank size and bank age. The revenue earning efficiency is negatively associated with bank size and bank age. The domestic banks are more efficient than foreign banks in the deposit producing stage and the foreign banks are more efficient than domestic banks in the revenue earning stage.

The results might be used as guidelines for both managers and policymakers in order to improve banks and banking system performance.

To the best of our knowledge, this study is the first that uses the DEA in investigating the efficiency of Algerian banks by dividing the overall efficiency into deposit producing and revenue earning efficiencies. Unlike most studies that have usually used OLS regression, Tobit regression and bootstrapped truncated regression, this study is the first in the bank efficiency literature that uses PLS regression to investigate the potential effect of explanatory variables on deposit producing and revenue earning efficiencies.

Due to its high leverage nature, a bank suffers vitally from the credit risk it inherently bears. As a result, managing credit is the ultimate responsibility of a bank. In this chapter, we examine how efficiently banks manage their credit risk via a powerful tool used widely in the decision/management science area called data envelopment analysis (DEA). Among various existing versions, our DEA is a two-stage, dynamic model that captures how each bank performs relative to its peer banks in terms of value creation and credit risk control. Using data from the largest 22 banks in the United States over the period of 1996 till 2013, we have identified leading banks such as First Bank systems and Bank of New York Mellon before and after mergers and acquisitions, respectively. With the goal of preventing financial crises such as the one that occurred in 2008, a conceptual model of credit risk reduction and management (CRR&M) is proposed in the final section of this study. Discussions on strategy formulations at both the individual bank level and the national level are provided. With the help of our two-stage DEA-based decision support systems and CRR&M-driven strategies, policy/decision-makers in a banking sector can identify improvement opportunities regarding value creation and risk mitigation. The effective tool and procedures presented in this work will help banks worldwide manage the unknown and become more resilient to potential credit crises in the 21st century.

The concept of productivity is central to performance management and decision-making, although it is complex and multifaceted. This paper aims to describe a methodology based on the use of Big Data in a cluster analysis combined with a data envelopment analysis (DEA) that provides accurate and reliable productivity measures in a large network of retailers.

The methodology is described using a case study of a leading kitchen furniture producer. More specifically, Big Data is used in a two-step analysis prior to the DEA to automatically cluster a large number of retailers into groups that are homogeneous in terms of structural and environmental factors and assess a within-the-group level of productivity of the retailers.

The proposed methodology helps reduce the heterogeneity among the units analysed, which is a major concern in DEA applications. The data-driven factorial and clustering technique allows for maximum within-group homogeneity and between-group heterogeneity by reducing subjective bias and dimensionality, which is embedded with the use of Big Data.

The use of Big Data in clustering applied to productivity analysis can provide managers with data-driven information about the structural and socio-economic characteristics of retailers' catchment areas, which is important in establishing potential productivity performance and optimizing resource allocation. The improved productivity indexes enable the setting of targets that are coherent with retailers' potential, which increases motivation and commitment.

This article proposes an innovative technique to enhance the accuracy of productivity measures through the use of Big Data clustering and DEA. To the best of the authors’ knowledge, no attempts have been made to benefit from the use of Big Data in the literature on retail store productivity.

This chapter analyses the efficiency of African airlines using a two-stage network DEA (Data Envelopment Analysis) model. Network DEA models usually take into account the production process with intermediate inputs derived from the first stage and a second stage that departs from it. This fundamental feature enables one to view the airline production process as a carry-over activity. The analysis covers the 2010–2013 period. The relative efficiency ranks are presented and policy implications are derived.