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The purpose of this paper is to investigate the cultural differences in internet banking adoption between the USA and Malaysia. It aims to provide marketing recommendations based on specific cultural dimensions to promote internet banking.

With four added variables (attitude towards use, perceived credibility, self-efficacy, and anxiety), the Unified Theory of Acceptance and Use of Technology model was used. A questionnaire was developed based on the research model and distributed to 1,050 internet banking users from two countries. Structural equation modelling (SEM) was applied to 666 valid questionnaires to test the research hypotheses.

Results show that due to cultural differences, global consumers have different internet banking adoption patterns. Consumers in the USA have a more positive attitude towards use. Moreover, perceived credibility plays an important role in influencing internet banking in the USA. On the other hand, performance expectancy has a direct influence on internet banking adoption in Malaysia. Cultural dimensions such as individualism/collectivism, power distance, uncertainty avoidance, monochronic/polychromic, and high context/low context were used to explain these findings. Based on the findings, marketing recommendations that help promote internet banking in both countries were provided.

This is the one of the pioneer studies that highlights the importance of cultural differences in promoting internet banking services. It contributes to the literature by developing and testing a comprehensive research model using SEM.

Kuala Lumpur (KL) emerged as the capital of the newly independent Federation of Malayan States in 1957 with a population of 316,000. Over the next 60 years, the city expanded into a major urban regional conurbation. It now covers an area of 2,790 km² and has a population of around 7.7 million. In the last two decades, market-driven, fast-track development, underpinned by road infrastructure has accelerated the city's urban transformation. Especially over the last two decades, a spate of urban redevelopments, including commercial and retail complexes, specialised centres, industrial parks, educational complexes and residential estates have transformed the Kuala Lumpur Metropolitan Region (KLMR) beyond recognition. KL is only one example among many of intensive Southeast Asian property-led urban development, fuelled by demographic pressures and global capital inflows that transformed the regional natural and built environments. The purpose of this study is to investigate the influence of globalisation, neoliberalism and property-led development, on the built form and socio-cultural legacies of the KLMR.

The major aim of this study is to determine how neoliberalism and property-led development have impacted the urban form and structure of the KLMR. The methodology applied in this study concentrates mainly on the use of qualitative research methods. The major qualitative research methods include qualitative analysis, field surveys and observations, primary and secondary data collection. The approach in this study is to exemplify the shift from government-sponsored development in the post-independence period to the current globalised-private oriented development.

The major findings of this research suggest that the global, property-led mode of urban development, whilst superficially successful, undermined traditional and tropical-climate urban landscapes. It also bequeathed many urban or property level problems, including traffic congestion, air pollution, planning governance and building management issues. The paper outlines narratives for a more balanced and sustainable mode of urban development, which is more in tune with local culture and climatic conditions.

This paper provides a deep insight analysis and evaluation of KL's growth from a small town into a global metropolitan region where property-led development dictates the rules and determines the character of the city.

The purpose of this paper is to present a quantitatively supported explanation of the intellectual development, the schools of thought and the sub-areas of the food cold chain (FCC) research to derive meaningful avenues for future research.

This study builds on bibliometric analysis and network analysis to systematically evaluate a sample of 1,189 FCC articles published over the past 25 years. The descriptive statistics and science mapping approaches using co-citation analysis were performed with VOSviewer software.

The findings reveal a state-of-the-art overview of the top contributing and influential countries, authors, institutions and articles in the area of FCC research. A co-citation analysis, coupled with content analysis of most co-cited articles, uncovered four underlying research streams including: application of RFID technologies; production and operation planning models; postharvest waste, causes of postharvest wastage and perishable inventory ordering polices and models; and critical issues in FCC. Current research streams, clusters and their sub-themes provided meaningful discussions and insights into key areas for future research in FCC.

This study might reshape practitioners’, researchers’ and policy-makers’ views on the multifaceted areas and themes in the FCC research field, to harness FCC’s benefits at both strategic and tactical level. Finally, the research findings offer a roadmap for additional research to yield more practical and modeling insights that are much needed to enrich the field.