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Adrian Furnham, Richard Cook, Neil Martin and Mark Batey
The purpose of this paper is to explore the mental health literacy of students. This study is part of the growing interest in mental health literacy among young people.
Abstract
Purpose
The purpose of this paper is to explore the mental health literacy of students. This study is part of the growing interest in mental health literacy among young people.
Design/methodology/approach
Over 400 university students indicated their knowledge of over 90 psychiatric illnesses labels derived from DSM:IV. They rated disorders on six questions concerning whether they had heard of the disorder; knew anybody with it; could define or describe it; knew what causes it; whether those with it can be cured; and whether it is common.
Findings
On average, participants had heard of just over one‐third of the various illnesses. Those who rated the conditions as more common deemed them to have more known causes and to be more curable. Emotionally intelligent, open‐to‐experience females who had studied relevant academic subjects claimed to be better informed. The participant's age and personality, as well as whether they had studied clinical psychology, related to their awareness.
Research limitations/implications
The paper favours recognition of mental disorders over an attempt to understand how well young people understand mental illness.
Originality/value
No study has attempted this methodology in the study of mental health literacy.
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Peter Kennison and Malcolm Read
In the second of two articles, the potential of the internet for child victimisation by paedophiles and the challenges for controls that the technology poses are discussed. The…
Abstract
In the second of two articles, the potential of the internet for child victimisation by paedophiles and the challenges for controls that the technology poses are discussed. The links between the availability of imagery and the actual practice of paedophilia are considered and the problems of legal definition and control policies are outlined. The article concludes by outlining some controls presently available and makes suggestions for improved policing.
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Discusses the relevance of formal marketing information systems forservices marketing. Examines information technology and its potentialfor services marketing, presenting a design…
Abstract
Discusses the relevance of formal marketing information systems for services marketing. Examines information technology and its potential for services marketing, presenting a design for an integrated services marketing information system. Examines emerging technologies and their applications to service marketing problems. Considers the overlap between marketing and operations for service businesses. Concludes with a discussion of an implementation vector for exploiting the benefits of this overlap and of related managerial issues.
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Melanie Pius Dsouza, Ankitha Shetty, Tantri Keerthi Dinesh and Pooja Damodar
Mindfulness is gaining popularity in the business world as a way to improve mental health and productivity in employees. However, the application of mindfulness for employees in…
Abstract
Purpose
Mindfulness is gaining popularity in the business world as a way to improve mental health and productivity in employees. However, the application of mindfulness for employees in the hospitality sector is still in its nascent stage. This paper aims to synthesize the evidence on the effectiveness of mindfulness practice on employees in this high-pressure service industry.
Design/methodology/approach
This narrative review identifies and integrates insights from journal articles researching mindfulness in the hospitality industry. Synthesis and reflective description of the literature reveal an exigent need for practice, policy-making and future research.
Findings
This review paper describes mindfulness-based interventions used in the literature. It shows how the practice of mindfulness stimulates a culture of well-being and effectiveness at work, consequently having a positive impact on the customer and the organization. It points to the role of mindfulness in helping hospitality employees deal with stress, depression, anxiety, burnout and emotional labor peculiar to this industry, lowering absenteeism levels and turnover intention.
Practical implications
This paper has implications for hospitality managerial practice, human resource (HR) policy development, employees at all levels in the hospitality industry, business coaches/trainers, educationists, students pursuing hospitality management and researchers.
Originality/value
This first review article on mindfulness in the hospitality industry lays the foundation to accentuate the need and benefits of prioritizing mindfulness in this sector. It provides directions for future research, application in HR management in hospitality and designing effective interventions.
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Cindy Millman, Zhengwei Li, Harry Matlay and Wang‐chan Wong
The aim of this paper is to examine factors that motivate Chinese students' attitudes and perceptions relating to their internet entrepreneurship intentions (IEIs).
Abstract
Purpose
The aim of this paper is to examine factors that motivate Chinese students' attitudes and perceptions relating to their internet entrepreneurship intentions (IEIs).
Design/methodology/approach
This paper is based on the results of a survey of students studying at three universities in China. It explores gender, household incomes, study disciplines, online activities as well as other factors that might influence their internet entrepreneurship intentions.
Findings
It emerges that demographic factors such as gender, household incomes and student status are positively related to their IEIs. The disciplines that a student studies, information and communication technology (ICT) courses and online shopping experiences significantly impact on their IEIs.
Practical implications
The results of this research study provide empirically rigorous evidence for understanding the reasons why some students in Chinese HEIs are more likely than others to become internet entrepreneurs.
Originality/value
Although the survey focuses on respondents studying in Chinese HEIs, the results of this research study could prove useful for entrepreneurship educators in industrially developed and developing countries.
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The purpose of this paper is to develop a model to assess participant satisfaction of a teaching and learning experience. Additionally, the way innate psychological needs…
Abstract
Purpose
The purpose of this paper is to develop a model to assess participant satisfaction of a teaching and learning experience. Additionally, the way innate psychological needs influence the satisfaction formation process will be examined.
Design/methodology/approach
A cross-sectional, quantitative approach was chosen and path analysis and t-tests were used to analyze the data.
Findings
Satisfaction is formed by two related constructs, emotions and perception of quality, and together explained 53 percent of the variance in satisfaction. Higher levels of psychological need fulfillment were shown to positively influence emotions and quality perceptions and indirectly influence satisfaction judgements.
Practical implications
These findings have relevance for education and training providers. First, they provide a comprehensive way for educationists to manage and measure satisfaction.
Originality/value
Many teaching and learning evaluations are based on quality judgement and single measure of satisfaction. This study shows the important role positive and negative emotions play in determining satisfaction judgements. Additionally, and for the first time, the influence of different levels of psychological need fulfillment on satisfaction has been reported.
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