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Article
Publication date: 23 December 2020

Hanna Carlsson and Roos Pijpers

This paper analyses how neighbourhood governance of social care affects the scope for frontline workers to address health inequities of older ethnic minorities. We critically…

Abstract

Purpose

This paper analyses how neighbourhood governance of social care affects the scope for frontline workers to address health inequities of older ethnic minorities. We critically discuss how an area-based, generic approach to service provision limits and enables frontline workers' efforts to reach out to ethnic minority elders, using a relational approach to place. This approach emphasises social and cultural distances to social care and understands efforts to bridge these distances as “relational work”.

Design/methodology/approach

The authors conducted a two-year multiple case study of the cities of Nijmegen and The Hague, the Netherlands, following the development of policies and practices relevant to ethnic minority elders. They conducted 44 semi-structured interviews with managers, policy officers and frontline workers as well as 295 h of participant observation at network events and meeting activities.

Findings

Relational work was open-ended and consisted of a continuous reorientation of goals and means. In some cases, frontline workers spanned neighbourhood boundaries to connect with professional networks, key figures and places meaningful to ethnic minority elders. While neighbourhood governance is attuned to equality, relational work practice fosters possibilities for achieving equity.

Research limitations/implications

Further research on achieving equity in relational work practice and more explicit policy support of relational work is needed.

Originality/value

The paper contributes empirical knowledge about how neighbourhood governance of social care affects ethnic minority elders. It translates a relational view of place into a “situational” social justice approach.

Details

Journal of Health Organization and Management, vol. 35 no. 2
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 21 November 2016

Lieke Oldenhof, Annemiek Stoopendaal and Kim Putters

In healthcare, organizational boundaries are often viewed as barriers to change. The purpose of this paper is to show how middle managers create inter-organizational change by…

1402

Abstract

Purpose

In healthcare, organizational boundaries are often viewed as barriers to change. The purpose of this paper is to show how middle managers create inter-organizational change by doing boundary work: the dual act of redrawing boundaries and coordinating work in new ways.

Design/methodology/approach

Theoretically, the paper draws on the concept of boundary work from Science and Technology Studies. Empirically, the paper is based on an ethnographic investigation of middle managers that participate in a Dutch reform program across health, social care, and housing.

Findings

The findings show how middle managers create a sense of urgency for inter-organizational change by emphasizing “fragmented” service provision due to professional, sectoral, financial, and geographical boundaries. Rather than eradicating these boundaries, middle managers change the status quo gradually by redrawing composite boundaries. They use boundary objects and a boundary-transcending vocabulary emphasizing the need for societal gains that go beyond production targets of individual organizations. As a result, work is coordinated in new ways in neighborhood teams and professional expertise is being reconfigured.

Research limitations/implications

Since boundary workers create incremental change, it is necessary to follow their work for a longer period to assess whether boundary work contributes to paradigm change.

Practical implications

Organizations should pay attention to conditions for boundary work, such as legitimacy of boundary workers and the availability of boundary spaces that function as communities of practice.

Originality/value

By shifting the focus from boundaries to boundary work, this paper gives valuable insights into “how” boundaries are redrawn and embodied in objects and language.

Details

Journal of Health Organization and Management, vol. 30 no. 8
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 1 June 2003

Michelle Kegler, Sharon Rodine, LaDonna Marshall, Roy Oman and Kenneth McLeroy

Evidence is accumulating to suggest that positive youth development may be an effective approach to preventing teen pregnancy. Studies show that selected protective factors or…

2272

Abstract

Evidence is accumulating to suggest that positive youth development may be an effective approach to preventing teen pregnancy. Studies show that selected protective factors or “youth assets” are associated with lower levels of adolescent sexual risk behavior. This paper describes the development of “Healthy, empowered and responsible teens of Oklahoma City” (HEART of OKC), one of 13 CDC‐funded demonstration projects designed to mobilize community resources to prevent teen pregnancy. During a two‐year planning phase, HEART of OKC conducted needs and assets assessments in five, very diverse, inner‐city neighborhoods. Data collection methods included geocoding and mapping of teen birth rates and census data, over 100 key informant interviews, and 23 focus groups with 168 teens from the priority neighborhoods. Focus group findings suggested numerous opportunities for asset‐based interventions. Assessment findings were used to develop a conceptual model that served as the foundation of the project. Assessment findings were also helpful in the development of a survey instrument used in a major research project to provide baseline data for HEART of OKC and to examine the relationship between specific “youth assets” and several adolescent risk behaviors, including sexual activity.

Details

Health Education, vol. 103 no. 3
Type: Research Article
ISSN: 0965-4283

Keywords

Article
Publication date: 3 July 2017

Sherry Ball, Michelle Montpetite, Christine Kowalski, Zach Gerdes, Glenn Graham, Susan Kirsh and Julie Lowery

The Veterans Healthcare Administration (VHA) has promoted Specialty Care Neighborhoods (SCN) to enhance the coordination of services between primary and specialty care. Care…

Abstract

Purpose

The Veterans Healthcare Administration (VHA) has promoted Specialty Care Neighborhoods (SCN) to enhance the coordination of services between primary and specialty care. Care coordination agreements (CCAs) were included as a critical element in the SCN program. The purpose of this paper is to examine the role of these documents in the successful implementation of SCNs.

Design/methodology/approach

Content, quality, and perceived usefulness of CCAs from 19 SCN sites were evaluated. CCA content was defined as the presence or absence of eight key components: contact information, process for urgent consults, process for e-consults, content of consults, primary and specialty care responsibilities, expected response time, discharge criteria, and review criteria. CCA quality was based on a qualitative assessment of CCA content; and perceived usefulness was based on a qualitative assessment of interview responses from CCA users. CCA characteristics were compared to SCN implementation levels using descriptive statistics. SCN implementation level was defined and measured by VHA Specialty Care Services.

Findings

Participating sites with medium-high or high SCN implementation levels had CCAs with more key components and of higher quality than sites with medium-low to medium SCN implementation levels. Perceived usefulness of CCAs was not associated with implementation level.

Research limitations/implications

Since this study built on a quality improvement effort to facilitate care coordination, a rigorous research approach was not used. Specific CCA components could not be examined nor could specific hypotheses be tested due to the small and diverse sample. Findings presented are only preliminary.

Practical implications

The examination of CCAs suggests that these documents may be helpful to improve communication among primary and specialty care providers by explicitly stating agreed upon processes, mechanisms and criteria for referrals, roles and responsibilities for the co-management of patients, and timelines for review of CCAs.

Originality/value

This small study suggests that high-quality CCAs, which include a number of key components, can facilitate the implementation of coordinated care. Key characteristics of CCAs are identified in this study, including measures of CCA content, quality, and usefulness, which can be used in future efforts to develop and evaluate efforts to improve care coordination.

Details

Journal of Integrated Care, vol. 25 no. 3
Type: Research Article
ISSN: 1476-9018

Keywords

Article
Publication date: 10 April 2017

Gigi Lam, Yuruo Yan and Edward Jow-Ching Tu

Hong Kong entered an ultra-low fertility regime nearly two decades ago (Census and Statistics Department, 2013). The causes of ultra-low fertility in Hong Kong are the same as…

Abstract

Purpose

Hong Kong entered an ultra-low fertility regime nearly two decades ago (Census and Statistics Department, 2013). The causes of ultra-low fertility in Hong Kong are the same as those in other developed economies (Tu and Lam, 2009). The phenomenon, in most of the western world and East Asian societies, is attributed to the incongruence between individual-oriented and family-oriented institutions (McDonald, 2000), or simply role incompatibility between work and motherhood (Stycos and Weller, 1967). One viable solution to alleviate role incompatibility is to introduce family-work reconciliation policies, including maternal and paternal leaves, subsidized child care and health care and work facilities that allow for breastfeeding (Lappegard, 2010). The purpose of this paper is to assess the family-friendly measures for enhancing fertility.

Design/methodology/approach

The paper analyzes the current demographic conundrum and makes recommendations.

Findings

Subsidized child care is an effective measure if it satisfies the five main criteria, namely, availability, accessibility, acceptability, cost, and quality, suggested by Rindfuss et al. (2003). Other family-friendly measures are inadequate in absolute terms and inferior to those of Asian countries such as Japan, Singapore, and South Korea (Ministry of Manpower, 2014; OECD, 2013). The possibility of shifting away from the ultra-low fertility regime remains doubtful, especially because low fertility is a combined effect of an increasing prevalence of single older women (Census and Statistics Department, 2014), a shift of the utility function of children toward other consumable goods (Inglehart, 1982) and a desire for achieving upward intragenerational and intergenerational social mobility (Ariès, 1980).

Practical implications

Since Hong Kong still subsides in the regime of the lowest-low fertility, an evaluation of the related family-friendly measures will provide constructive insights to the Hong Kong Special Administrative Region Government how to provide incentives to citizens to consider making childbearing decisions.

Originality/value

Because the introduction of family-friendly measures and gender ideologies are intractably linked (Brewster and Rindfuss, 2000), Hong Kong stays in the middle of nations of families and nations of individuals, influenced by western ideas and traditional family values. It is hence worthwhile to examine the effectiveness of different family-friendly measures.

Details

Asian Education and Development Studies, vol. 6 no. 2
Type: Research Article
ISSN: 2046-3162

Keywords

Article
Publication date: 20 August 2019

Nevnihal Erdogan, Pınar Kisa Ovali and Özgur Kayapinar

The purpose of this paper was to investigate housing satisfaction in a traditional neighborhood of Izmit, Turkey. According to this purpose, it was investigated whether the…

Abstract

Purpose

The purpose of this paper was to investigate housing satisfaction in a traditional neighborhood of Izmit, Turkey. According to this purpose, it was investigated whether the perceived living conditions (PLC) were mediating the effect on participants’ general housing satisfaction caused by satisfaction with the perceived quality of facilities (FQP), satisfaction with performance of local authorities (LA), satisfaction with social relations (SR) and satisfaction with physical surrounding (PS) in the Topçular neighborhood of Izmit District in Kocaeli, Turkey.

Design/methodology/approach

According to the hypotheses developed within the framework of the theoretical model, by using structural equation modeling (SEM), first, the direct relations between the variables were tested (PLC → overall housing satisfaction (OHS); PS, SR, LA → PLC; FQP → LA), then the indirect relationships between the variables were analyzed with the mediated role of OHS (PS, SR, LA → OHS → PLC).

Findings

The results show that all factors affected the OHS through the PLC. In conclusion, as the living conditions of the individual living in the neighborhood improve, the conditions take an active role in the relationship between the OHS and the satisfaction with the other relevant factors in the neighborhood, namely, PS, SR and performance of LA. In this relationship, it is seen that the satisfaction with PS has a negative effect, while the satisfaction with SR and satisfaction with the performance of LA have positive effects.

Research limitations/implications

The study was applied only to Turkey’s Izmit Province. Research may also be applied to other cities apart from those in Turkey. A small sample was also used in the study. Reaching a wider sampling for SEM can lead to different results.

Practical implications

Planners and designers should consider satisfaction – including various factors involved in planning, designing and refurbishing the neighborhoods – as the most important design data.

Social implications

The results of this study show that living conditions had an active role in the relationship between OHS and certain factors in the neighborhood: satisfaction with PS, SR and performance of LA. This study offers a framework to LA such as policymakers and urban planners to develop relevant and effective strategies and to improve dissatisfactory conditions in new and peripheral areas.

Originality/value

The originality of the paper is based on revealing the factors affecting the housing satisfaction of people living in the province of Izmit. This study offers a framework to LA such as policymakers and urban planners to develop relevant and effective strategies and to improve dissatisfactory conditions in new and peripheral areas.

Details

International Journal of Housing Markets and Analysis, vol. 13 no. 2
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 9 August 2011

Stavros K. Parlalis

This paper seeks to explore the development of a discharge programme in one learning disability hospital in Scotland. The study aims to concentrate on organisational developmental…

1916

Abstract

Purpose

This paper seeks to explore the development of a discharge programme in one learning disability hospital in Scotland. The study aims to concentrate on organisational developmental changes in that institution. The model of the management during the discharge programme was investigated. The aim of the study is to explore how the discharge programme developed, as seen under the lens of organisational change, in order to find out what kind of model of management is more suitable in similar programmes.

Design/methodology/approach

A case study was employed. Data were collected by means of interviews. The interviews followed a structured format. The sample of the study had to be a purposive sample and the method of snowball sampling was used; finally, 28 interviews were conducted. A grounded approach was adopted for the data analysis. The software program QSR “NUD*IST” (version “N6”) was used as a technical tool, in order to facilitate the data analysis.

Findings

The findings of this study show that various management models were adopted in the four phases of the discharge programme. These different models represent a “quest” by the institution's management regarding the most appropriate model for managing the discharge programme. This study shows that this goes on continuously in organisations under transition until they settle down to a more permanent state.

Originality/value

It was concluded that management models, which are composed of characteristics from the organic theory of organisational management, could apply in discharge programmes. The data gathered enabled the researcher to arrive at a model of management which is suitable for managing organisational changes in discharge programmes, the named “stakeholder management model”.

Details

Journal of Health Organization and Management, vol. 25 no. 4
Type: Research Article
ISSN: 1477-7266

Keywords

Article
Publication date: 1 September 1994

Uri Yanay

This article deals with a social phenomenon in which individuals organise locally to promote their personal safety.

Abstract

This article deals with a social phenomenon in which individuals organise locally to promote their personal safety.

Details

International Journal of Sociology and Social Policy, vol. 14 no. 9
Type: Research Article
ISSN: 0144-333X

Article
Publication date: 15 May 2018

Teck Hong Tan and Ji Hei Lee

Many of the existing senior living accommodation options in Malaysia are ill-suited to the needs and requirements of seniors as they age further. To establish best practice…

Abstract

Purpose

Many of the existing senior living accommodation options in Malaysia are ill-suited to the needs and requirements of seniors as they age further. To establish best practice guidance to meet the housing needs for seniors, the purpose of this paper is to examine the effect of neighbourhood quality, locational and structural attributes on the likelihood of owning a retirement home among the young-old aged 60 to 74 years in Malaysia.

Design/methodology/approach

In this paper, 300 young-old retirees from Greater Kuala Lumpur, Malaysia were interviewed using purposive sampling. Only 240 were used for the analysis.

Findings

The results revealed that respondents are likely to own the retirement home which could support their overall health and well-being within a safe and supportive senior-friendly neighbourhood. Furthermore, respondents are willing to reside in the retirement home that is served with good access to amenities.

Research limitations/implications

The likelihood of young-old seniors adjusting their housing disequilibrium situation is higher as long as the right housing attributes are incorporated into the retirement home.

Practical implications

The results of this paper would be very pertinent for the development of the physical planning guidelines on settlements and facilities for the elderly in Malaysia.

Originality/value

With the change in cultural values, the increasing life expectancy in senior adult population and improved household income in Malaysia, there is great potential for purpose-built senior housing projects for seniors who need help with activities of daily living, but desire to live as independently as possible.

Details

International Journal of Housing Markets and Analysis, vol. 11 no. 4
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 13 June 2016

Dylan Kneale

The purpose of this paper is to explore the way in which the housing and neighbourhood accessibility and neighbourhood connectedness of older lesbian, gay and bisexual (LGB…

Abstract

Purpose

The purpose of this paper is to explore the way in which the housing and neighbourhood accessibility and neighbourhood connectedness of older lesbian, gay and bisexual (LGB) people aged 50 and over, differ compared to non-LGB older people.

Design/methodology/approach

This paper utilises data collected as part of the English Longitudinal Study of Ageing as well as theories around social exclusion to explore these issues, using information from 5,442 survey respondents including 260 identified as LGB.

Findings

Little evidence is uncovered of a link between being LGB and experiencing exclusion from decent housing, public transport or neighbourhood amenities. Significant differences were uncovered in levels of home ownership and the numbers who reported having seen a friend the previous day, the likelihood of which were both lower for LGB people compared to non-LGB people.

Research limitations/implications

All analyses are subject to caveats around the size of the sample and the method of identifying LGB older people. The findings could suggest older LGB people may be less likely to have property wealth from which to draw down in retirement. Furthermore, the findings on older LGB people being less likely to have seen a friend the previous day, may suggest a need for more opportunities to be made available for LGB people to maintain their social networks closer to home to offset the risk of social isolation.

Originality/value

This is one of the first studies to examine how the housing and neighbourhood accessibility and connectedness patterns of older LGB people differ from non-LGB people in the UK.

Details

Quality in Ageing and Older Adults, vol. 17 no. 2
Type: Research Article
ISSN: 1471-7794

Keywords

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