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The purpose of this paper is to analyse money laundering and financing terrorism risks of present customer loyalty programs. We try to identify the current state of money laundering and financing of terrorism (ML/FT) risks and detect the vulnerabilities that may be present in loyalty schemes that tend to obtain wider payment functionality.

The paper draws upon the risk matrix developed by the Financial Action Task Force experts for the new payment methods. Each risk factor is analysed against the features of the customer loyalty programs, and the aggregated risks are also reviewed within three stages of money laundering.

The analysis shows that despite the obvious evolution of payment functionality of the customer loyalty awards, businesses have already put in place relevant risk-mitigation measures that support the hypothesis that business practices can effectively mitigate ML/FT risks even without precise regulation. Yet, the paper shows some potential vulnerabilities that are to be monitored in order to prevent the system from abuse by the criminals.

The paper shows that loyalty awards share certain characteristics of the centralized private currencies. Hence, researchers are encouraged to look more closely into the potential ML/FT risks posed by the private currencies as well.

The paper provides an insight into money laundering and terrorist financing risks that can be relevant for the non-financial products which demonstrate some payment functionality.

The paper is one of the first research of the loyalty awards as a quasi-payment tool in the context of the anti-money laundering and combating financing of terrorism (AML/CFT) regime.

The purpose of this paper is to explore the conversation activities of design teams to negotiate task conflict and reach consensus.

Four case studies were conducted to analyse the conversation activities that teams use in the course of design projects.

The conversation activities that teams used to negotiate conflict and bring about consensus were identified. These conversation activities are associated with collaboration, communication and social skills enabling teams to engage in the high level of information exchange and negotiation that is required to manage task conflict. How they were used to negotiate conflict and help reach consensus is also discussed.

The findings from this research are based on a small number of participants; hence, it cannot be generalised without further study with larger groups. However, the questions this paper has raised can be generalised to other design tasks and groups.

The findings have implications for the management of design teams and teams working on complex unstructured problems both in industry and education. They highlight how conflict can be constructively managed to bring about consensus that integrates the knowledge and perspective of all team members.

The benefits of task conflict have been disputed in the literature. This research has identified the conversation activities that facilitate the constructive management of task conflict to bring about consensus that integrates the perspectives and knowledge of a team.

The purpose of this paper is to explore the various characteristics of frequent-flier programs and the threats they pose to the Australian anti-money laundering regime.

A thorough literature review was conducted on frequent-flier programs and the associated money-laundering threats. Money laundering (ML) risks were identified in relation to the three stages of ML and effective law enforcement.

The findings indicate that as ML continues to gravitate towards the weaknesses in the financial system, frequent-flier programs provide yet another avenue for criminals to exploit. The risk factors associated with frequent-flier programs – specifically, anonymity, elusiveness, the rapidity of transactions occurring in a digital environment, ambiguity regarding responsibility for compliance, the global network of participants and members, difficulty in accessing records and an overall lack of oversight – were all integral considerations in establishing the ML risks of such programs.

The global environment in which individuals conduct financial transactions continues to evolve rapidly, exacerbating ML risks for regulators and governments alike. Unless there are globally unified efforts to heighten awareness, the threats posed by virtual currency will increase at a rapid rate. With this in mind, the starting point of this paper is an attempt to analyse the ML risks pursuant to frequent-flier programs in Australia.

The findings from this study can be used to gain greater insights into frequent-flier programs and can have broader application for evaluating other similarly structured loyalty programs, both in Australia and globally. Additionally, the findings from the study can enhance overall awareness of the ever-increasing threat to global financial integrity through the expansion of virtual currency.

This article addresses the issue of social representations of the past, focusing on the relation between collective memory and power. It is argued that cultural shapes of memories (i.e. a memorial, a monument, a diary, a public display) are the space and the place were power relations affect the social representation of the past. In this respect, the choice of representing a controversial past through a specific cultural form can be viewed as a good terrain were to study the process of selecting one of the competing versions of this past. This process, in fact, is closely related to the category of power. Particularly in case of controversial events (such as the Vietnam War, the Hiroshima bombing, the Bologna massacre, the Milan slaughter), Halbwachs’ and Namer’s analyses on the social construction of the past become particularly evident. In those cases there is a conflict among different versions of the past, that can be analysed by referring to the power relations among the different social groups related to that event. If collective memory is the content, and cultural objects are the form of this content, power is the key to understanding why a certain content embodied in a specific form has been selected in a specific context. Methodologically speaking, the notion of commemorative genre represents an useful key to understanding the articulation of power in relation to collective memories. The genre, in fact, can be viewed as a schema of perception, able to organise the process of classifying the competing representations of the past. In fact, if the arena where one version of an historical event successfully competes with another is represented by the cultural and symbolic field, the criteria of this competition are determined by the established genre of memorisation. By sketching the most pertinent dimensions to the understanding of the relations among cultural objects, collective memories and public discourse, it is here shown how the struggle over the most “adequate” social representation of a certain past (i.e. its cultural form) corresponds to a struggle over legitimacy.

There is considerable variety in the use and citation of Wenger’s framework of communities of practice in educational research. In some cases, citations and references to Wenger’s work are superficial and lack meaningful theoretical application. In others, citations and use of Wenger’s work are critical and insightful, thoughtfully applying Wenger’s framework to a range of educational settings. The effect of these variable uses is a conceptual slippage that leads to the framework being misapplied, misunderstood and over-simplified. In this chapter I foreground the under-used idea of learning architectures. A learning architecture consists of an assemblage of components that may allow learning to take place. Such an assemblage might consist of a place (rooms, workshops, facilities), tools and equipment (textbooks, materials, handbooks, reading lists) and activities that require and encourage mutual engagement (seminars, tutorials, group presentations). In this chapter, drawing on previously published ethnographic research, one teacher-training course is used to model a learning architecture approach. At the same time, the chapter introduces and resolves one of the more contested aspects of Wenger’s framework, namely the position of pedagogy and assessment within a community of practice.

This article aims to explore, by drawing on, and coordinating and combining Cultural Historical Activity Theory and Community of Practice theoretical perspectives, what we might learn about how to design for Lesson Study that best supports both collective and individual learning.

The article primarily makes a theoretical contribution. It does, however, draw on, and is informed by, the design of a large-scale study that sought to improve teaching and learning in mathematics with the particular aim of improving grades of post-16 learners in national examinations in England. Lesson Study was central to the designed intervention and such design is explored from the two theoretical perspectives.

Theoretical analysis suggests how the careful design of Lesson Study can facilitate both individual and collective learning in terms of the theories networked here. In particular, it is suggested that supporting collective learning requires careful attention to how “disturbances” in activity systems need to be designed for rather than being left to chance and how architectures that can support individual learning in terms of identity development should pay attention to supporting emerging practices as well as defining what is non-negotiable.

The article takes a novel approach by coordinating and combining two different, and well established, theoretical approaches, which, significantly, are used quite widely in social science research. Together they provide a rich view of learning at both individual and collective levels and suggest ways in which we might better support design for Lesson Study.

The purpose of this paper is twofold: first, to provide a critical assessment of the literature on business incubation effectiveness and second, to submit a situated theoretical perspective on how business incubation management can provide an environment that supports the development of incubatee entrepreneurs and their businesses.

The paper provides a narrative critical assessment of the literature on business incubation effectiveness. Definitional issues, performance aspects and approaches to establishing critical success factors in business incubation are discussed. Business incubation management is identified as an overarching factor for theorising on business incubation effectiveness.

The literature on business incubation effectiveness suffers from several deficiencies, including definitional incongruence, descriptive accounts, fragmentation and lack of strong conceptual grounding. Notwithstanding the growth of research on this domain, understanding of how entrepreneurs and their businesses develop within the business incubator environment remains limited. Given the importance of relational, intangible factors in business incubation and the critical role of business incubation management in orchestrating and optimising such factors, it is suggested that theorising efforts would benefit from a situated perspective.

The identification of specific shortcomings in the literature on business incubation highlights the need for more systematic efforts towards theory building. It is suggested that focusing on the role of business incubation management from a situated learning theory perspective can lend itself to a more profound understanding of the development process of incubatee entrepreneurs and their firms. Theoretical propositions are offered to this effect, as well as avenues for future research.

The purpose of this paper is to explore the role of community of practice in sustaining teachers' participation in a blended (face‐to‐face and online) professional development course.

A longitudinal multiple‐case study methodology was used in researching groups of five teachers in Australia and four teachers in the UK. The two groups independently participated in an initial face‐to‐face training day and then completed the professional development course via an online learning environment (Blackboard). The course was designed to facilitate community of practice cohesion. Data collection included surveys, data mining of online activity, discussion forums and e‐mails, and semi‐structured interviews.

The paper finds that the participants of both case studies demonstrated sustained engagement for more than twice the minimum requirement. While the Australian case study was sustained through a community‐defined regime of participation, the UK case study increasingly relied on the course facilitator to broker both practices and a community rhythm by which they could participate. Sustained participation in the Australian case study was supported by mutuality as seen in reciprocity of interaction and social engagement.

Transformative professional development is dependent on a number of design principles, including that it needs to be sustained over time. The literature reveals that neither face‐to‐face nor online professional development, per se, sustains engagement. This research demonstrates that teacher participation can be sustained by designing for community of practice cohesion, in a blended mode of delivery with small groups of participants.