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Article
Publication date: 3 August 2012

Amna Asrar Mirza and Sumaira Riaz

The training needs assessment is a significant activity for the training and development function. A human resource generalist or a specialist should be proficient in…

Abstract

Purpose

The training needs assessment is a significant activity for the training and development function. A human resource generalist or a specialist should be proficient in performing a training needs assessment. The purpose of this paper is to explain the training and development function in the Islamic banking sector and how the needs assessment of Islamic banking fits into the process, followed by an in‐depth look at the core concepts and levels involved in conducting a training needs assessment.

Design/methodology/approach

A research design is the structure for investigation and way of answering the research question. The authors have conducted this research under the umbrella of quantitative paradigm, using the cross‐sectional way of obtaining responses as it saves time and cost, and the strategy adopted for data collection was “survey questionnaire technique”. In this study, Performance Analysis. Job Analysis, Career Development and Knowledge, Skills, and Abilities were taken as independent variables and Training Needs Assessment as the dependent variable. The sample size of 100 employees was selected without any preference among the employees. Random sampling technique was used and appropriate stratification was undertaken to represent both male and female.

Findings

This study was conducted to know about training need assessment in Islamic banking in Pakistan. The authors found that the process of needs assessment identifies more than one training need; the training manager, working with management, prioritizes the training based on the urgency of the need (timeliness); the extent of the need (how many employees need to be trained); and the resources available. Also, the authors learned that training needs assessment is more crucial for performance analysis and for job analysis. Based on this information, the training manager can develop the instructional objectives for the training and development program.

Originality/value

The paper's findings will be beneficial for the training and development sector of Islamic banking. The results of the study would help training and development practitioners, showing how better planning and implementation of the training need assessment process could save their costs and time.

Details

Qualitative Research in Financial Markets, vol. 4 no. 2/3
Type: Research Article
ISSN: 1755-4179

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Article
Publication date: 15 November 2018

Jin Lee

Although conducting a needs assessment has been accepted as the first step in solving performance problems, many human resource development (HRD) and training…

Abstract

Purpose

Although conducting a needs assessment has been accepted as the first step in solving performance problems, many human resource development (HRD) and training professionals find it still difficult to conduct an effective and efficient needs assessment. The primary reasons are the lack of a guiding model based on empirical evidence and the pressing need for a cost-effective approach. To resolve these issues, this paper aims to explore ways to conduct a needs assessment and propose an evidence-based needs assessment model.

Design/methodology/approach

Followed the guidelines provided by Richey and Klein (2007), a design and development research was conducted. From the in-depth interviews with participants, the author proposed a more rapid model of needs assessment.

Findings

The salient features of the rapid needs assessment model are utilizing hypothetical interventions at an earlier stage in the process and gaining a commitment from the client across the entire process. Due to the exploratory nature of the present study, the rapid needs assessment model calls for further investigation in terms of strengths and weaknesses, and validation through multiple-case studies.

Originality/value

Three significant features of the rapid needs assessment model are different from the existing needs assessment models: developing initial hypothetical interventions, engaging in an interactive and cyclical process and including the client in the whole process. The proposed model can also be used to guide HRD professionals which lays out the process and activities of needs assessment especially when the project due date is imminent, when performance problems should be addressed quickly or when the client requires results or at least the blueprint at an earlier phase.

Details

European Journal of Training and Development, vol. 43 no. 1/2
Type: Research Article
ISSN: 2046-9012

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Article
Publication date: 1 August 2006

Yu‐Hui Tao, C. Rosa Yeh and Sheng‐I Sun

The goal of this research is to demonstrate how web‐based applications improve the effectiveness of a very important human resource (HR) function. It proposes a framework…

Abstract

Purpose

The goal of this research is to demonstrate how web‐based applications improve the effectiveness of a very important human resource (HR) function. It proposes a framework of a web‐based training needs assessment system for HR professionals to effectively assess employee needs for competency‐based training.

Design/methodology/approach

A conceptual framework of a survey‐based training needs assessment using the Internet was developed. A use case detailing a walkthrough of a prototype system developed under this proposed framework was created to illustrate how this system works. A two‐phased operation test of the prototype system was then conducted to assess how well human resource (HR) managers would accept and adopt this technology to develop organizational competencies. The first phase involved demonstrating the use case to a group of experienced HR managers and polling their opinion toward the system. The second phase involved one‐on‐one interviews with three select HR managers who were asked to experience the prototype system hands‐on.

Findings

HR managers from both phases of validation demonstrated positive acceptance of both the needs assessment model and the process improvement generated from the web‐based prototype system.

Research limitations/implications

The qualitative validation test was conducted to a small sample of Taiwan's HR managers. Caution is advised when generalizing the positive results to other regions or countries with more advanced IT applications in HR practices.

Practical implications

This study contributes to the HR practice in several ways. First, it qualitatively confirms that HR professionals accept a competence‐based approach to build company's training curriculum. Second, it observes a lack of effective tools to help HR professionals in the task of training needs assessment. Third, it shows that HR professionals do recognize the power of web technology in helping them become more efficient.

Originality/value

Formal competency‐based training programs are rarely implemented in the real world because the process required is both tedious and time‐consuming. This paper adopts Internet technologies in a conceptual model for effective competency‐based training needs assessment, and presents an efficient web‐based tool to assist HR professionals in the needed analysis.

Details

Internet Research, vol. 16 no. 4
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 1 September 1993

Gary D. Geroy and Phillip C. Wright

Summarizes experience gained from implementation and review of theneeds assessment process in 12 client‐driven applied research studiesand puts it forth as a set of…

Abstract

Summarizes experience gained from implementation and review of the needs assessment process in 12 client‐driven applied research studies and puts it forth as a set of propositions which relate to decisions concerning organization and societal economic development projects. Suggests that a needs‐assessment process must be client‐owned, pragmatic and result in outcomes which are usable and perceived by stakeholders to be important. As well as being grounded in economic and research theory, a needs assessment must contain definable data sets comprising skill/knowledge profiles categorized into some usable format. The 12 studies provide support for these ideas, validating models characterized by intensive involvement and topdown/bottom‐up consultation developed in the authors′ previous publications.

Details

Journal of European Industrial Training, vol. 17 no. 9
Type: Research Article
ISSN: 0309-0590

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Article
Publication date: 1 February 1990

Robert C. Newhouse

The use of needs assessment is considered as a critical tool forlibrary organisation and administration. A basic model is examinedtogether with a realistic rationale for…

Abstract

The use of needs assessment is considered as a critical tool for library organisation and administration. A basic model is examined together with a realistic rationale for implementation. A three‐stage process for needs assessment is described in detail from planning to organising, and concluding with scheduling. Major criteria are suggested which should relate to direct outcomes.

Details

Library Review, vol. 39 no. 2
Type: Research Article
ISSN: 0024-2535

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Article
Publication date: 1 May 1992

Phillip C. Wright and Gary D. Geroy

Reports on a study of current and past training literature whichsuggests that, to be effective and to isolate both training needs andthose problems having other…

Abstract

Reports on a study of current and past training literature which suggests that, to be effective and to isolate both training needs and those problems having other, non‐trainable solutions, training must be preceded by a needs analysis. Proposes a needs assessment model to illustrate an optimum needs assessment process, and compares this model with the Ontario Government′s “Ontario Skill” (OS) programme, a multi‐million dollar, provincially‐funded training scheme. If, as the literature suggests, needs assessment must preclude training, then it is likely that OS monies are being wasted, as under the current administrative system it is virtually impossible to conduct in‐depth assessments. Suggests ways in which needs assessment can be improved, by shifting the burden from the Government′s consultants onto specially‐trained employer representatives. It is felt that such a shift would enable sufficient time to be spent on the thousands of needs assessments conducted every year under the auspices of this massive training initiative. The methodology suggested here would be applicable to any large‐scale provincial or state‐run industrial training programme.

Details

Journal of Management Development, vol. 11 no. 5
Type: Research Article
ISSN: 0262-1711

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Article
Publication date: 4 October 2011

Farhan Vakani and Mughis Sheerani

The objective of this paper is to explore how learning needs of physicians are best achieved when planning for appropriate continuing medical education activities.

Abstract

Purpose

The objective of this paper is to explore how learning needs of physicians are best achieved when planning for appropriate continuing medical education activities.

Design/methodology/approach

This paper examines the informal types of needs‐assessment as opposed to formal types when identifying the learning needs of physicians.

Findings

This paper projects how informal types of needs‐assessment probe more deeply into the opinions and perceptions of physicians, thus complementing with formal methods when planning appropriate academic activities.

Research limitations/implications

Informal types of needs‐assessment show promise in deriving a physician's individual learning needs, but has limitations as the educational activities proposed and undertaken would not necessarily benefit a larger group and, as they are usually unshared, would result in unimpressive utilization of educational resources.

Practical implications

Although the method of informal needs‐assessment is noteworthy, when planning academic activities on a larger scale and for wider gain, the formal methods of needs‐assessment are to be preferred.

Originality/value

This paper establishes that the informal method of needs‐assessment is significant in obtaining the true learning needs of the physicians but should always be complemented by formal methods.

Details

Development and Learning in Organizations: An International Journal, vol. 25 no. 6
Type: Research Article
ISSN: 1477-7282

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Article
Publication date: 1 March 1983

Louis Olivas

How often have you witnessed the design and administration of a training programme because the “manager” of a department thought training was needed? Or, the training…

Abstract

How often have you witnessed the design and administration of a training programme because the “manager” of a department thought training was needed? Or, the training department offered courses because it was “traditional” and the organisation needs to train because other organisations are offering the programmes. It is my estimation that this approach to training often tends to be the rule rather than the exception.

Details

Journal of Management Development, vol. 2 no. 3
Type: Research Article
ISSN: 0262-1711

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Article
Publication date: 1 June 1998

Paul Eden, Nancy Bell, Naomi Dungworth and Graham Matthews

Reports a British Library Research and Innovation Centre funded research project which aims to develop a method for assessing preservation needs in UK libraries and…

Abstract

Reports a British Library Research and Innovation Centre funded research project which aims to develop a method for assessing preservation needs in UK libraries and archives, and to develop the method in such a way as to facilitate an assessment of national preservation needs and priorities. Discusses what is meant by a preservation needs assessment, provides an overview of recent and ongoing preservation surveys and presents preliminary findings relating to key practical issues. Highlights the primary importance of good preparation and planning, the need to concentrate on “asking the right questions” to meet stated aims and objectives and the need to ensure that the assessment is not planned and carried out in isolation. The development of a national preservation needs assessment ‐ fundamental to the development of a UK national preservation strategy ‐ is considered in the light of these findings.

Details

Library Management, vol. 19 no. 4
Type: Research Article
ISSN: 0143-5124

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Article
Publication date: 7 June 2011

Muhammad Zahid Iqbal and Rashid Ahmad Khan

This paper aims to review the relevant literature on training needs assessment (TNA) with an objective to provide users/beneficiaries of TNA with the understanding of its…

Abstract

Purpose

This paper aims to review the relevant literature on training needs assessment (TNA) with an objective to provide users/beneficiaries of TNA with the understanding of its growing concept, multiple uses (outcomes), and valuing these uses (antecedents).

Design/methodology/approach

To conduct the literature review on uses of TNA, the authors used the systematic search comprising four stages: selection of appropriate search terms such as training, needs assessment, needs analysis, training needs assessment, and training needs analysis; carrying out search in established databases such as EBSCOhost, Emerald, JSTOR, SpringerLink, and Wiley‐Blackwell; initial sample filtering (relevance‐based); and further sample filtering (access‐based). Based on this review, a conceptual framework for examining the forward and backward linkages between TNA and nine human resource management and development areas is proposed for further examination.

Findings

This paper highlights training plans, goal setting, employee development, managing change, career development, knowledge, skills, and attitude, learning motivation, cost effectiveness, and performance appraisal as nine major human resource management and development areas revealing different uses of TNA. This gives an appropriate place to the expanding view of TNA.

Practical implications

This paper offers important implications for human resource professionals. Their learning about multiple uses of TNA can help them attain comprehensive solutions of varied organisational problems.

Originality/value

This paper attempts to make a significant contribution towards understanding the growing concept of TNA by expanding the long‐established way of looking at it through increasing its potential effects and subsequently enhancing its purposes and uses for both training and non‐training initiatives.

Details

Journal of European Industrial Training, vol. 35 no. 5
Type: Research Article
ISSN: 0309-0590

Keywords

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