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Open Access
Article
Publication date: 27 September 2023

Deepak Kumar, B.V. Phani, Naveen Chilamkurti, Suman Saurabh and Vanessa Ratten

The review examines the existing literature on blockchain-based small and medium enterprise (SME) finance and highlights its trend, themes, opportunities and challenges. Based on…

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Abstract

Purpose

The review examines the existing literature on blockchain-based small and medium enterprise (SME) finance and highlights its trend, themes, opportunities and challenges. Based on these factors, the authors create a framework for the existing literature on blockchain-based SME financing and lay down future research paths.

Design/methodology/approach

The review follows a systematic approach. It includes 53 articles encompassing multiple dimensions of blockchain-based SME finance, including peer-to-peer lending platforms, supply chain finance (SCF), decentralized lending protocols and tokenization of assets. The review critically evaluates these approaches' theoretical underpinnings, empirical evidence and practical implementations.

Findings

The review demonstrates that blockchain-based SME finance holds significant promise in addressing the credit gap by leveraging blockchain technology's decentralized and transparent nature. Benefits identified include reduced information asymmetry, improved access to financing, enhanced credit assessment processes and increased financial inclusion. However, the literature acknowledges several challenges and limitations, such as regulatory uncertainties, scalability issues, operational complexities and potential security risks.

Originality/value

The article contributes to the growing knowledge of blockchain-based SME finance by synthesizing and evaluating the existing literature. It also provides a framework for the existing literature in the area and future research paths. The study offers insights for researchers, policymakers and practitioners seeking to understand the potential of blockchain technology in filling the SME credit gap and fostering economic development through improved access to finance for SMEs.

Details

Journal of Trade Science, vol. 11 no. 2/3
Type: Research Article
ISSN: 2815-5793

Keywords

Content available
Book part
Publication date: 10 February 2023

Abstract

Details

The Adoption and Effect of Artificial Intelligence on Human Resources Management, Part B
Type: Book
ISBN: 978-1-80455-662-7

Content available
Book part
Publication date: 10 February 2023

Abstract

Details

The Adoption and Effect of Artificial Intelligence on Human Resources Management, Part A
Type: Book
ISBN: 978-1-80382-027-9

Book part
Publication date: 10 February 2023

Rakesh Shirase, Priyanka Chhibber and Amar Narkhede

Introduction: Society has undergone rapid changes due to advancements in technology, addressed across all sectors. So, the current period is called the ‘Digital Era’. New…

Abstract

Introduction: Society has undergone rapid changes due to advancements in technology, addressed across all sectors. So, the current period is called the ‘Digital Era’. New technologies affect the organisation in several ways. Organisations can perform their functions more effectively by benefitting from the latest developments. E-human resources management (HRM) has emerged as a new concept due to the digital revolution. Various web-based tools have been used by HR professionals. New recruitments are being placed on employees regarding digital competence, problem-solving or human–machine communication.

Purpose: This study explores the factors necessary for the successful digitalisation of human resources. It will further discuss the consequences of the digitalisation of HR.

Methodology: An exploratory research design is used for the study. Papers published on information and communication technology (ICT) and higher education from Research Gate, Google Scholar and other resources have been reviewed to achieve the aim of this study. Factors affecting the successful digitalisation of HR include various technological and organisational aspects.

Findings and Originality: The findings further revealed that the digitalisation of human resources has both positive and negative consequences.

Details

The Adoption and Effect of Artificial Intelligence on Human Resources Management, Part A
Type: Book
ISBN: 978-1-80382-027-9

Keywords

Book part
Publication date: 10 February 2023

Meet Bhatt and Priyanka Shah

Introduction: Many organisations nowadays use artificial intelligence (AI) in human resource (HR) activities like talent acquisition, onboarding of new employees, learning and…

Abstract

Introduction: Many organisations nowadays use artificial intelligence (AI) in human resource (HR) activities like talent acquisition, onboarding of new employees, learning and development, succession planning, retention of employees, and automation of administrative tasks. When AI is integrated with HR practices, it helps HR personnel to focus more on the strategic aspects of the HR function and relieve them from routine HR activities.

Purpose: The readiness of employees to accept any change depends on organisational facilitation to change, employee willingness to accept the change, the requirement for change, situational factors, etc. This research studies the factors influencing employees’ change readiness towards acceptance of AI in HR practices. The researchers also strive to develop a conceptual technology adoption model for AI in HR practices by studying the earlier models. Finally, the research explores the acceptance of AI by various service sector employees and identifies whether there is any difference in their acceptance of AI based on demographic variables.

Methodology: A conceptual framework was derived using a combination of previous models, including the Technology Readiness Index (TRI), Change Readiness Scale, Technology Acceptance Model (TAM), Technology, Organization, and Environment (TOE) model, and change readiness scale. A structured questionnaire was designed and distributed to 228 respondents from the service sector based on the conceptual framework. An exploratory factor analysis (EFA) was used to determine the elements that influence employees’ level of change readiness.

Findings: The exploratory results on data collected from 228 respondents show that the model can be used for further research if a confirmatory factor analysis and validity and reliability test are performed. Employees are aware of AI and how it is used in HR practices, based on the study results. Moreover, while most respondents favour using AI in their company’s HR practices, they are wary of some aspects of AI.

Details

The Adoption and Effect of Artificial Intelligence on Human Resources Management, Part B
Type: Book
ISBN: 978-1-80455-662-7

Keywords

Book part
Publication date: 10 February 2023

Dhanashree Tharkude

Need of the Study: In an ever-changing environment, the use of artificial intelligence (AI) to accelerate the business is inevitable. By introducing various advanced technologies…

Abstract

Need of the Study: In an ever-changing environment, the use of artificial intelligence (AI) to accelerate the business is inevitable. By introducing various advanced technologies to improve productivity, technology users are well aware of the challenges ahead.

Purpose: This chapter aims to understand AI technology and the challenges it faces in noted domains.

Methodology: This chapter is based on secondary research, and relevant information has been gathered from various secondary sources such as research articles, newspaper articles, books, and websites. There is a considerable gap between the expected outcomes of AI and the reality of AI in human resource (HR) practice.

Findings: The study’s outcome focuses on AI challenges in human resource management (HRM) functions such as recruitment and selection, learning and development, and performance appraisal. Considering the numerous benefits, it becomes essential to understand these issues/challenges so that they can be adequately addressed.

Practical Implications: This study highlights the issues such as complexity of HR practices, organisation readiness, staff acceptability, and responsibility for AI implementation in HRM, and other related issues and proposes prudent response to these challenges that will be embraced by both employees and employers, thereby adding novelty to this research.

Details

The Adoption and Effect of Artificial Intelligence on Human Resources Management, Part B
Type: Book
ISBN: 978-1-80455-662-7

Keywords

Book part
Publication date: 10 February 2023

Shivani Agarwal, Apoorv Gupta and Puja Roshani

Introduction: Artificial intelligence (AI) has now become an integral part of every aspect of the corporate sector. AI may be a massive branch of computing connected to building…

Abstract

Introduction: Artificial intelligence (AI) has now become an integral part of every aspect of the corporate sector. AI may be a massive branch of computing connected to building devices smart enough and capable of performing tasks that usually require human intelligence. Integrating AI with human resources (HR) practices will improve organisations, as these applications can analyse, predict, and diagnose to support HR teams for taking better decisions.

Purpose: This chapter throws light upon the current scenario of awareness of AI and machine learning (ML) and their impact on the industry of HR. This chapter tries to describe the usage of AI in our current world and the impact of AI in the field of HRM in organisations.

Methodology: The true possibility of AI and ML in HRM has been analysed with the help of pie charts, bar charts, and histograms with the segmenting of results and interpretations. Various frequently asked questions have been answered, and a sample population has also been surveyed on their viewpoints regarding specific areas.

Findings: This chapter concludes that HR experts see the best potential in analytics, attendance, recruitment, attendance management, and compensation/payroll. AI will significantly diversify the HR sector. HR professionals need to think outside of their function.

Details

The Adoption and Effect of Artificial Intelligence on Human Resources Management, Part A
Type: Book
ISBN: 978-1-80382-027-9

Keywords

Book part
Publication date: 10 February 2023

Laxmi Pandit Vishwakarma and Rajesh Kumar Singh

Introduction: Artificial intelligence (AI) is being extensively used to solve complex problems in the industry. AI provides several benefits such as providing visibility in the…

Abstract

Introduction: Artificial intelligence (AI) is being extensively used to solve complex problems in the industry. AI provides several benefits such as providing visibility in the processes, reducing time, improving accuracy, saving time, helping in the decision-making process, etc. Due to the range of benefits of AI technologies, organisations readily adopt this technology. However, there are several challenges that the organisation faces during the implementation of AI. These challenges are in context to human resource (HR) development for successful implementation of AI across different functions and are discussed in this chapter.

Purpose: Although we know that AI technology is widely accepted in human resource management (HRM) due to its various benefits. But the organisations face many challenges during the implementation of AI. The focus of the study is to explore the literature on AI in HRM, identify the challenges of implementing AI and provide potential future research direction based on a systematic literature review.

Methodology: To explore the literature on AI in HRM, the study undertakes a systematic literature review. The study identifies, analyse and classifies the literature to provide a holistic view of HR challenges in implementing AI. The study is built on a review of 47 documents, including the articles, book chapters and conference papers using the Scopus database for the past 10 years (2012–27 January 2022).

Findings: The study provides an overview of the documents published in Scopus in this area through a systematic literature review. The study reveals that a significant amount of growth in the publication has been shown in the past 10 years. The maximum and continuous growth is shown after 2017. The maximum number of papers are published in India, the USA and China. The study identifies major eight challenges of AI implementation in HRM. The study also provides a secondary case to deep dive in this area based on a systematic literature review.

Research Limitation/Implication: The challenges identified in the study are not empirically tested. Each of the identified challenges should be empirically examined. This study has expanded the body of knowledge of AI in HRM. This study will help the academicians and practitioners work on the identified challenges and help the organisations ease in adopting AI.

Originality/Value: This study represents the first work that integrates AI implementation challenges in HRM.

Details

The Adoption and Effect of Artificial Intelligence on Human Resources Management, Part B
Type: Book
ISBN: 978-1-80455-662-7

Keywords

Book part
Publication date: 10 February 2023

Ryan Varghese, Abha Deshpande, Gargi Digholkar and Dileep Kumar

Background: Artificial intelligence (AI) is a booming sector that has profoundly influenced every walk of life, and the education sector is no exception. In education, AI has…

Abstract

Background: Artificial intelligence (AI) is a booming sector that has profoundly influenced every walk of life, and the education sector is no exception. In education, AI has helped to develop novel teaching and learning solutions that are currently being tested in various contexts. Businesses and governments across the globe have been pouring money into a wide array of implementations, and dozens of EdTech start-ups are being funded to capitalise on this technological force. The penetration of AI in classroom teaching is also a profound matter of discussion. These have garnered massive amounts of student big data and have a significant impact on the life of both students and educators alike.

Purpose: The prime focus of this chapter is to extensively review and analyse the vast literature available on the utilities of AI in health care, learning, and development. The specific objective of thematic exploration of the literature is to explicate the principal facets and recent advances in the development and employment of AI in the latter. This chapter also aims to explore how the EdTech and healthcare–education sectors would witness a paradigm shift with the advent and incorporation of AI.

Design/Methodology/Approach: To provide context and evidence, relevant publications were identified on ScienceDirect, PubMed, and Google Scholar using keywords like AI, education, learning, health care, and development. In addition, the latest articles were also thoroughly reviewed to underscore recent advances in the same field.

Results: The implementation of AI in the learning, development, and healthcare sector is rising steeply, with a projected expansion of about 50% by 2022. These algorithms and user interfaces economically facilitate efficient delivery of the latter.

Conclusions: The EdTech and healthcare sector has great potential for a spectrum of AI-based interventions, providing access to learning opportunities and personalised experiences. These interventions are often economic in the long run compared to conventional modalities. However, several ethical and regulatory concerns should be addressed before the complete adoption of AI in these sectors.

Originality/Value: The value in exploring this topic is to present a view on the potential of employing AI in health care, medical education, and learning and development. It also intends to open a discussion of its potential benefits and a remedy to its shortcomings.

Details

The Adoption and Effect of Artificial Intelligence on Human Resources Management, Part B
Type: Book
ISBN: 978-1-80455-662-7

Keywords

Book part
Publication date: 10 February 2023

Amrinder Singh, Geetika Madaan, H R Swapna and Anuj Kumar

Introduction: Coronavirus-19 (COVID-19) global outbreak poses a danger to millions of people’s health and the uncertainty and financial prudence around the world. Without a doubt…

Abstract

Introduction: Coronavirus-19 (COVID-19) global outbreak poses a danger to millions of people’s health and the uncertainty and financial prudence around the world. Without a doubt, the sickness will place a tremendous strain on healthcare systems, which existing or traditional-based treatments cannot adequately handle. Only intelligence derived from diverse data sources can provide the foundation for rigorous clinical and social responses that optimise the use of constrained healthcare resources, create tailored patient treatment plans, educate policy-makers, and accelerate clinical trials

Purpose: This chapter aims to incorporate innovative practices of artificial intelligence (AI) into local, national, and global healthcare systems that can save lives of people and as well helps in human capital management ways that may be deployed rapidly and effectively with minimal errors.

Methodology: AI technologies and tools play a crucial part in COVID-19 crisis response by assisting with the virus discovery, early detection, and the development of effective medications and therapies. In this chapter, significant issues related to COVID-19 and how they may be addressed by applying HRM practices with recent advances in AI. Also, through a literature review of the recent studies implemented in a similar context, an AI solution is proposed by formulating a conceptual model.

Findings: This chapter offers that the latest AI techniques can assist policy-makers in implementing modern human capital management practices to fight against COVID-19. The goal is to remotely monitor patients utilising gadgets that are embedded with state-of-the-art medical technology. To limit hospital visits, or at least cut them down to a minimum, on the one hand, the health clinic also wants to deliver reliable health information to the doctors before or during virtual consultations.

Details

The Adoption and Effect of Artificial Intelligence on Human Resources Management, Part A
Type: Book
ISBN: 978-1-80382-027-9

Keywords

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