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The purpose of this paper is to explore investigative decision-making processes in the context of major crimes as experienced by the law enforcement agents.

Episodic interviews were conducted with six agents from medium-sized police forces in the UK. Following the framework of naturalistic inquiry, qualitative content analysis took place with the assistance of Atlas.ti software. To ensure the validity of findings, the within method triangulation was preferred, by additionally analysing the interview transcripts with Alceste.

Findings from this study revealed a variety of internal factors at play, shaping the decision-making course into an act of balancing various desired goals. Detectives appear to assess a situation based on their experiences confirming that the naturalistic decision-making model may assist in understanding investigative decision-making.

Due to the busy schedule of law enforcement agents the number of participants was limited and availability difficult; therefore, this study can be thought of as a pilot study that will inspire researchers to use the same method for in-depth understanding of investigative decision-making.

Results captured the ill-defined goals in the police environment and provided ways of decreasing their impact on investigative decision-making thus should help detectives to understand their decision-making limitations and strengths.

This project will enhance the psychological understanding of investigative decision-making.

This project assists in understanding the psychological aspect of investigative decision-making during police duty and provides the opportunity to law enforcement agents to re-evaluate situations in order to improve the investigative decision-making process; while adds to existing literature.

Pew and Mavor (1998) called for an integrative representation of human behavior for use in models of individual combatants and organizations. Models with integrated representation of behavior have only been achieved at rudimentary levels according to those performing the studies (e.g. Pew & Mavor, 1998; Tulving, 2002) and those building the models (e.g. Warwick et al., 2002). This chapter will address aspects of cognitive performance that are important to incorporate into models of combat based on acceptance of theory, strength of empirical data, or for other reasons such as to bridge gaps where incomplete knowledge exists about cognitive behavior and performance. As a starting point, this chapter will assess which of Pew and Mavor’s recommendations are still appropriate as determined by a review of selected literature on cognition and its representation. We will also provide some review and extensions of key literature on cognition and modeling and suggest a way ahead to close the remaining gaps. Different aspects of cognition are described with recent findings, and most are followed by an example of how they have been represented in computer models or a discussion of challenges to their representation in modeling.

In critiquing our levels-based group decision simulation, Wilderman and Salas (2009) suggest that more descriptive decision models and more sophisticated simulation techniques would improve the practicality of our model. Black, Oliver, and Paris (2009) employ an agent-based model within an emergent task context to examine a leader's influence on group context for learning and discuss differences in key findings. Although we admit to sins of omission regarding contextual decision theory, we highlight the practicality of our model and contrast this quality with the generalizability of higher-fidelity simulations. Additionally, we admit to sins of envy in that both critiques offer an exciting glimpse into the future of group decision research.

The international aviation industry uses a special form of human factors training with their flight deck crews and other teams, called crew resource management (CRM). CRM is designed by psychologists and pilots to reduce errors and accidents and to improve emergency response capability by improving teamwork skills. Key topics include communication, decision making, assertiveness and stress management. CRM courses are now being used in shipping, medicine and the nuclear power industry. Follows an outline of CRM and describes an application in the offshore oil industry with control room operators and emergency command teams.

The rapidly growing body of global leadership literature still lacks research on both global change and global leader cognition. This chapter presents two case studies describing large-scale global change efforts led by expert global leaders. This is complemented with the results of cognitive task analysis interviews with the two expert global leaders. The findings include task diagrams of the change process they employed and knowledge audits of the most difficult cognitive step in the change processes they led. The audit identifies the elements of expert cognition they utilized, the cues and strategies they employed, and the perceived difficulties novices would experience in similar situations. The findings confirm previous research, solidifying the role and nature of expert cognition in global leaders. We conclude with a discussion of the implications our analysis holds for research and practice.

The purpose of this paper is to develop an advanced decision-making support for the appropriate responding to critical alarms in the hazardous industrial facilities.

A fuzzy analytical hierarchy process is suggested by considering three alternatives and four criteria using triangular fuzzy numbers to handle the associated uncertainty. A logarithmic fuzzy preference programming (LFPP)-based nonlinear priority method is employed to analyze the suggested model.

A quantitative decision-making support is not only a necessity in responding to critical alarms but also easy to implement even in a relatively short reaction time. Confirmation may not be the appropriate option to deal with a critical alarm, even with the availability of the needed resources.

A situation related to a flammable gas alarm in a gas plant is treated using the developed model showing its practical efficiency and practicality.

The proposed model provides a rational, simple and holistic fuzzy multi criteria tool with a refined number of criteria and alternatives using an LFPP method to handle process alarms.

The purpose of this paper is to explore and understand the perceptions of residents of Southeastern Nigeria about glocalizing tourism in the region to help improve their support for the sustainability of the industry. Emphasis is laid on their expectations and strategies to maximize the positive impacts while minimizing the negative aspects in a bid to address their specific local needs.

This paper adopts an ethnographic approach to explore the perspectives of key stakeholders in Southeastern Nigeria's tourism industry. These include traditional rulers, men, women and youth representatives, chief priests and local security agents. Decision-making theory is adopted to frame the study.

The findings identified residents' expectations from glocalizing tourism. They see tourism as an avenue for initiating community projects, creating jobs, patronizing farm produces, reviving cultural practices and addressing religious crises.

This research focused only on selected communities within Southeastern Nigeria. The implication is that the findings do not represent what obtains in other communities within the region. Future research should extend to these areas to have a deeper understanding of how residents perceive the glocalization of tourism.

As the government and developers continue to invest in the tourism industry in the study area, glocalization could be a good way to address specific local needs and gain residents' support in the future.

This paper represents a new research approach for understanding the perceptions of residents about the Nigerian tourism industry.

This paper seeks to provide a critical review of the theoretical conception and practical implications of the notion of mindfulness (introduced to organization theory by Karl Weick and colleagues). As this concept aims at clarifying the mechanisms of knowledge creation and knowledge re‐configuration, the notion of mindfulness is used and refined to contribute to explaining some of the micro‐foundations of dynamic capabilities. Thus, the paper aims to show how putting “new wine” (mindfulness) into “old bottles” (dynamic capabilities) can add to the clarification of the nature and development of dynamic capabilities.

The paper explores and reviews the literature on mindfulness as well as dynamic capabilities and engages in conceptual development based on this literature. Based on this literature review, propositions are developed that regard mindfulness as a micro‐foundation of dynamic capabilities.

It is shown that the literature neglects opportunistic behaviour, issues of power, and self‐contradictory aspects of the principles for mindful organizing. It is argued that mindfulness should neither be understood as an attribute of an entity nor be simply contrasted with routine, but should rather be depicted as a medium and outcome of social practices which involves enacting power and drawing pre‐reflectively on a background that is built up by routines. Five propositions describe how such a refined understanding of mindfulness can contribute to explaining the micro‐foundations of dynamic capabilities such as “sensing opportunities and threats”, “seizing opportunities”, and “reconfiguring a company's assets”.

While there are apparent parallels between the notion of mindfulness and the concept of dynamic capabilities, there are also some notable differences. The discussion of dynamic capability puts more emphasis on routines that introduce instability and ambiguity rather than coping with (externally posed) the unexpected. As a consequence, the propositions regarding the relation between mindfulness and dynamic capabilities should be further elaborated and validated or refuted empirically.

First, the paper delineates the limits of (organizing for) mindfulness which has been applied quite uncritically by organization scholars. Second, it derives five propositions that highlight previously neglected mechanisms of how dynamic capabilities develop, therefore adding to one's understanding of the micro‐foundations of dynamic capabilities.

The aim of this article is twofold: validation of a theoretical model of a civil contingencies agency management system, and methodological development by employing qualitative means for analysis.

The theoretical model to be validated serves as a starting point for a qualitative reanalysis of logic‐deductive character, aimed at verification of the pre‐existing theory that is already discovered and developed. Data from three previously published case studies were used as a frame of reference.

The theoretical model of a civil contingencies management system for disaster aid is validated in most respects. The qualitative testing for high trustworthiness proves reasonable with regard to selected reference studies.

The theoretical model of a civil contingencies agency management system for disaster aid was mostly confirmed and partly modified when being compared to empirical data and models from three previous case studies. Also, the qualitative approach to validating the theoretical model is, to the best knowledge of the authors, new.