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Article
Publication date: 29 April 2021

Anne Gregory, Bill Nichols and John M. Underwood

This research explores approaches to, impacts of and reflections on the Covid-19 pandemic for professional communicators in the English National Health Service. It was undertaken…

Abstract

Purpose

This research explores approaches to, impacts of and reflections on the Covid-19 pandemic for professional communicators in the English National Health Service. It was undertaken in order to understand and analyse their lived experience and make recommendations for improving future system-wide performance.

Design/methodology/approach

Given the work pressure and additional commitments that communication practitioners have when working in crisis, the researchers chose a single data collection method. Qualitative and quantitative data collection was undertaken using an extensive self-completion survey instrument.

Findings

Ten distinct themes covering four time phases: crisis preparedness, entering the crisis, pandemic peak and post “first-wave” are discussed. They examine crisis readiness, to shifts in priorities and communication approaches to system-wide leadership and integration and the re-positioning of communication as a central player in pandemics.

Practical implications

The research outlines a number of areas for improvement along with practical recommendations for actions in the health system in readiness for future pandemics.

Originality/value

This is the first time the lived experience of communicators working through a pandemic at all levels in a national health system has been researched in the public relations literature.

Details

Journal of Communication Management, vol. 25 no. 2
Type: Research Article
ISSN: 1363-254X

Keywords

Abstract

Details

Intelligence and State Surveillance in Modern Societies
Type: Book
ISBN: 978-1-78769-171-1

Article
Publication date: 1 August 1997

Russell C. Coile

In the USA, the Federal Emergency Management Agency (FEMA) provides support to State and local governments in fulfilment of their responsibilities for preparedness, response…

1377

Abstract

In the USA, the Federal Emergency Management Agency (FEMA) provides support to State and local governments in fulfilment of their responsibilities for preparedness, response, recovery and mitigation of disasters. One method FEMA has used to support State and local emergency communication functions was to sign and implement a Memorandum of Understanding with the American Radio Relay League (ARRL) for amateur radio operators to provide electronic communications for State and local governments in disasters. The Federal Communications Commission (FCC) has licensed more than 600,000 amateur radio operators in the USA. The national organization of amateur radio operators called the American Radio Relay League (ARRL) was formed in 1914. More than 80,000 of these amateurs have registered their availability for emergency communications in disasters in the ARRL’s Amateur Radio Emergency Service (ARES). Amateur radio operators have been providing communications in natural disasters such as floods, hurricanes and earthquakes since 1910. Since amateur radio operation was prohibited during the years of both World Wars I and II, FEMA has sponsored a new branch of the amateur service called Radio Amateur Civil Emergency Service (RACES). RACES operators are authorized to operate if the President invokes his War Emergency Powers while all other amateur operation would be silenced. Examines the role of amateur radio in providing emergency electronic communications for disaster management and explores future contributions.

Details

Disaster Prevention and Management: An International Journal, vol. 6 no. 3
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 24 September 2020

Azam Othman and Norbaiduri Ruslan

This paper aims to present the qualitative findings on students’ and teachers’ experiences in communicating and interacting with students and teachers from different ethnic…

1302

Abstract

Purpose

This paper aims to present the qualitative findings on students’ and teachers’ experiences in communicating and interacting with students and teachers from different ethnic backgrounds in the Malaysian vision schools initiative.

Design/methodology/approach

Face-to-face interviews were conducted involving 15 informants comprising of three headteachers, three teachers and nine students. The interviews centred on the informants’ experiences and views living and experiencing the reality of the vision schools which is comprising three major races; Malays, Chinese and Indians; which is represented by the three school types which are a national school, Chinese vernacular and Indian vernacular schools.

Findings

The interview data revealed that the intercultural communication in the vision schools had triggered intercultural understanding and awareness of cultural diversity in the schools. However, the interview data with experienced teachers showed some drawbacks of the intercultural dynamics at the school complex. Among the weaknesses were the absence of structured and formal training on intercultural and multicultural education, lack of trust and poor social skills which may have hindered effective intercultural communication from taking place.

Originality/value

This study presents the informants’ experiences and views on the reality of intercultural interaction among students and teachers in the context of the Malaysian vision school initiative.

Details

Journal for Multicultural Education, vol. 14 no. 3/4
Type: Research Article
ISSN: 2053-535X

Keywords

Article
Publication date: 20 March 2017

Shepherd Muchuru and Godwell Nhamo

This paper aims to investigate and review adaptation measures in the livestock sector from 21 African countries through literature survey and grounded theory approaches. The…

Abstract

Purpose

This paper aims to investigate and review adaptation measures in the livestock sector from 21 African countries through literature survey and grounded theory approaches. The adaptation themes that emerged captured essence of measures and experience drawn from varied country submissions and contexts instituted to make the livestock sector climate compatible in as far as adaptation is concerned.

Design/methodology/approach

Literature survey approach was used on the impacts of climate change on livestock and a review of the submitted adaptation measures. The study used grounded theory approach to derive meaning from the retrieved information. The grounded theory was derived inductively through systematic collection and analysis of data pertaining to the submitted National Communications reports. The retrieved themes were then examined and interpreted to give meaning and draw conclusions through coding, conceptualizing, categorizing and theorizing.

Findings

Results identify eight adaptation themes: carrying capacity and policies; integrated pasture management; capacity building, extension, training, awareness and information sharing; livestock breeding, diversification and intensification; disease, vectors and parasites management; technology, innovation, research and development; alternative livelihood; and water supply. The findings show that African Governments have been implementing effective adaptation measures for food security through building a climate resilient livestock production system.

Originality/value

This study is one of the first to lead to recommendations that decision- and policymakers, private sectors, relevant stakeholders and government officials and scientists should play a key role in ensuring that adaptation measures reach farmers, herders at grassroots level. In addition, governments should create an enabling environment (policies) in climate change adaptation to improve food security. These recommendations might be helpful in many communities where adaptation to climate change is a pressing issue.

Details

International Journal of Climate Change Strategies and Management, vol. 9 no. 2
Type: Research Article
ISSN: 1756-8692

Keywords

Article
Publication date: 1 February 1991

Sudhir H. Kale

Cultural factors have tremendous impact on cross‐nationalcommunication, and it is in the area of cross‐cultural communicationsthat most blunders in international marketing occur…

6538

Abstract

Cultural factors have tremendous impact on cross‐national communication, and it is in the area of cross‐cultural communications that most blunders in international marketing occur. Using Hofstede′s four discussions of culture, this article provides a generalisable framework to assess the effectiveness of cross‐cultural communication. The application of the proposed framework has been demonstrated in the context of promoting international tourism.

Details

International Marketing Review, vol. 8 no. 2
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 8 February 2011

Murad Mohammed Al‐Nashmi and Hj. Syd Abdul Rahman Hj. Syd Zin

The purpose of this study is to provide an assessment of communication practices in universities in Yemen. The paper also gives further insight into the relationship between…

3347

Abstract

Purpose

The purpose of this study is to provide an assessment of communication practices in universities in Yemen. The paper also gives further insight into the relationship between national culture (NC) and communication satisfaction (CS) of multicultural teams at universities.

Design/methodology/approach

The study used a quantitative research design and used quantitative instruments to collect data from 338 faculty members from different countries including professors, associate professors, assistant professors, teachers, and tutors working at four universities in Yemen. Data were collected using the CS questionnaire and the Value Survey Module.

Findings

The analysis of the data shows that the CS levels among the academic staff vary according to the nationality. In addition, analysis of the data revealed that there is a significant relationship between CS factors and NC dimensions.

Originality/value

This research provides valuable insight into the faculty members' development and performance. It may assist the multicultural academic staff to be able to help, improve working relationships, and understanding of intercultural communication which help them to reach a CS.

Details

Cross Cultural Management: An International Journal, vol. 18 no. 1
Type: Research Article
ISSN: 1352-7606

Keywords

Book part
Publication date: 11 October 2017

Holger Sievert, Carolin Lessmann and Jonas Henneboehl

One of the most important challenges of our society is to cope with the transition of our society into a more and more digital one. Thus, the political and governmental system has…

Abstract

One of the most important challenges of our society is to cope with the transition of our society into a more and more digital one. Thus, the political and governmental system has to face and adapt to those transitions as well. This chapter focuses on the social media communication of the British, German and French national governments. The goal of this chapter is to compare the social media communication of these three countries in 2015 within each other as well as to draw a comparison between the results of two predecessor studies in 2011 and 2014. A new special focus of this chapter will be on the interactive discourse between society/citizens and governments.

Details

How Strategic Communication Shapes Value and Innovation in Society
Type: Book
ISBN: 978-1-78714-716-4

Keywords

Article
Publication date: 19 December 2018

Martina Francesca Ferracane

The paper aims to explore the national security implications of a potential for a World Trade Organization (WTO) dispute on data flow restrictions. It proposes a basic conceptual…

Abstract

Purpose

The paper aims to explore the national security implications of a potential for a World Trade Organization (WTO) dispute on data flow restrictions. It proposes a basic conceptual framework to assess data flows’ restrictions under General Agreement on Trade in Services (GATS) security exception.

Design/methodology/approach

If a case were to be brought before the WTO dispute settlement, the defender could support its case by invoking the security exception. This paper analyzes three main arguments that could be brought up: protection from cyber espionage, protection from cyberattacks on critical infrastructure and access to data needed to prevent terrorist threats. These three cases are analyzed both legally and technically to assess the relevance of restrictions on data flows under GATS security exception. This analysis can, more generally, inform the debate on the protection of national security in the digital era.

Findings

In the three cases, restrictions on data considered critical for national security might raise the cost of certain attacks. However, the risks would remain pervasive and national security would not be significantly enhanced both legally and technically. The implementation of good security standards and encryption techniques appears to be a more effective way to ensure a better response to cyber threats. All in all, it will be important to investigate on a case by case basis whether the scope of the measure (sectors and data covered) is considered proportionate and whether the measure in question in practice reduces the exposure of the country to cyber espionage, cyberattacks and terrorist threats.

Originality/value

This paper represents a contribution to the literature because it is the first paper to address systematically the issue of data flows and national security in the context of a GATS dispute and because it provides a unique perspective that looks both at legal and technical arguments.

Details

Digital Policy, Regulation and Governance, vol. 21 no. 1
Type: Research Article
ISSN: 2398-5038

Keywords

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