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This is a case study on the implementation of shared services across back-office functions between the National Library of Scotland and the National Galleries of Scotland in the period 2008 to early 2013. It describes the potential benefits of a Library doing business in a less conventional way, at a time when the public sector is facing challenges of high customer expectations and tight budgets. From 2004 the concept of building shared services in the cultural sector was promoted by the Scottish Government as a means of achieving improved performance and more cost-effective service delivery. The initial four attempts to create shared services in the cultural sector failed. This study looks at the first attempt that succeeded and draws out the factors contributing to that success. Key precursors to progress included finding common ground and developing trust between parties who were initially suspicious of each other, establishing an effective governance framework, obtaining ongoing commitment from senior management, and aligning everyone’s agendas to make them compatible. By 2013 the program had delivered a common Information Systems network, as well as two parallel finance systems sitting on the same server. In March 2013 the HR teams entered a phase of living together for six months to test their integrated operations prior to formally becoming a shared service, treating both the Galleries and the Library as a single client. Building a shared service with another cultural partner has been a useful, though demanding experience. Both organizations are better off for committing to sharing.

In 2015, the UN adopted 17 goals for the Agenda for Sustainable Development. The library’s work is visible in all the primary goals, particularly with respect to public access to information, technology, and lifelong learning. Libraries are at the intersection between culture, education and lifelong learning, public health, and social work.

The Norwegian Parliament adopted the Sustainable Development Goal (SDG) as a foundation for regional and municipal planning. SDGs are also incorporated in the Strategy for Libraries (2020–2023). In connection with the Strategy, the National Library of Norway (NB) allocating funding for projects aimed at the development of public libraries and special libraries.

The authorities want people to enjoy and participate in outdoor life and trials. This improves health and quality of life, and it is a central part of the Norwegian cultural heritage.

In the last years, it has become popular to bring the library to people enjoying the outdoors. People can encounter both books and literary activities when out in nature or at a cabin far from the public library. Through the project and development funds and the celebration of National Book Year 2019, and measures related to the Strategy, the NB has supported projects for open-air libraries. This makes public libraries more visible and available to people and will reach new user groups and promote a sustainable society. Several of the SDGs are utilized through the development and use of new methods for creating open-air libraries.

14 projects are presented to show the importance of bringing the library to people enjoying the outdoors.

The Department of Nationality Literatures of the Russian National Library (RNB) in Saint Petersburg is a unique repository of publications in diverse languages of the peoples of the former USSR. In the collections are works in the Latvian language not to be found in Riga, works in the Tatar language not to be found in Kazan, and so on. Over the course of many decades academic researchers from all over the world have worked with these collections. Following the breakup of the USSR, the relevance of new functions for the department become apparent. First, as the nationality communities in Saint Petersburg came to life, many people were drawn back to their own ethnic roots. The Department of Nationality Literatures serves, in its own way, as a national center for representatives of nationality communities. Second, the need to promote tolerance is important in Russia today. The Department brings into the public eye the cultural riches of diverse peoples and, in that way, promotes mutual understanding and tolerance. The results of a sociological study have been employed to determine the role of the Department in current changing sociocultural conditions.

This chapter outlines current developments in Indian libraries, information services and cultural sector collectively highlighting recent trends and developments as India increasingly takes centre stage in the area of libraries and information literacy development. The chapter also provides a critical analysis of library and information science education in India and highlights the need for government strategies and policies related to public libraries. Some 17 federal states and union territories in the Republic of India have no public library legislation and therefore low literacy rates. India needs public awareness campaigns, civic engagement and community developments including the grass-roots empowerment of public libraries. Financial reforms, modernization and federal funding strategies for public libraries are also required to energize cultural organizations and national libraries. A recent major development is the establishment of a National Commission on Libraries following recommendations by the National Knowledge Commission. However, Indian public libraries do not cater sufficiently for the growing youth population or other strata's of Indian society. The growing Indian higher education sector also necessitates information policies for open access, digital preservation and repositories development.

Consumer health literacy is a necessary skill in all facets of library work, from reference desk to programming to website development. In this chapter, the authors present key terms in the domain of health literacy; challenges and controversies in research and public library practice; and findings from a recent study of public library workers meeting consumer health information needs. Finally, the authors present examples of National Library of Medicine (NLM) initiatives for public libraries and public librarians focusing on bridging health literacy gaps. Socially disadvantaged groups who are the most affected by health disparities tend to be those who are lower-income, have less education, and are not White. The combined effects of environment and socioeconomic status mean that these communities have particular, highly local challenges in addressing their health issues, as individuals and as a population. Health literacy can serve as the enabling factor in obtaining quality health information, navigating healthcare, and seeking better health. To support the public, NLM and its National Network of Libraries of Medicine have placed a strategic emphasis on public libraries in order to develop long-term partnerships. The goals of these partnerships are to support staff development and programming, and to promote resource-sharing about programs and activities focusing on health information. Public libraries are everywhere and open to all. This makes them the ideal community agency to reach out to the public and implement national information initiatives.