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Article
Publication date: 11 September 2017

Andre Anugerah Pekerti, Quan Hoang Vuong and Nancy K. Napier

The purpose of this paper is to bring to light the double edges faced by individuals who have international and multicultural experiences. The implication is that these…

Abstract

Purpose

The purpose of this paper is to bring to light the double edges faced by individuals who have international and multicultural experiences. The implication is that these individuals encounter acculturation challenges, and also gain from their multiculturality. The authors adopt Berry’s (2011) integration and multiculturalism framework to analyze the experiences and challenges that multi-culturals face. This paper suggests ways to glean the silver lining within organizations to help manage and master multicultural experiences in the workplace to benefit both individuals and organizations.

Design/methodology/approach

The authors used empirical materials from expatriates who have worked across multiple cultural contexts. Based on these the authors present three examples to illustrate how expatriates and multicultural individuals place themselves in situations where they experience contact and challenges associated with adopting multiple cultures. The authors then analyze these examples to show how the experiences involve psychological-level integration challenges for Multi- and n-culturals.

Findings

The three multicultural expatriate examples suggest that individuals with international and multicultural experiences who are successful at managing their experiences develop cognitive and behavioral complexity. However, these individuals also face continuous acculturation including cognitive and ethno-cultural identity conflicts such as, rejection from multiple cultural perspectives because they continually cross-multiple cultural microcosms. Suggestions are presented to help maintain one’s sense of self-worth and minimizing ethno-cultural conflicts.

Research limitations/implications

Notwithstanding the value of analyzing the examples of expatriate acculturation experiences, the limitation to the examples is that it is limited to the experience of three individuals. However, the examples were effective in raising points to discuss relevant challenges and/or the double-edged reality faced by boundary spanners, multi-, and n-culturals.

Practical implications

The paper presents possible ways multi- and n-culturals navigate through their multiculturalism, including suggestions to help individuals who struggle with their multiculturalism through mentoring.

Social implications

The paper highlights the challenges of acculturation and suggests ways that individuals can overcome these challenges. It further suggests how organizations can take advantage of such individuals by utilizing existing personnel within the organization.

Originality/value

The paper is one of the few that acknowledge multiculturalism is highly challenging even for successful multi-culturals and n-culturals. Currently the literature is scant concerning how individuals can manage and master multicultural experiences in the workplace. The paper suggests a number of useful strategies for individuals and organizations to manage the challenges.

Article
Publication date: 11 March 2008

Gary Garrison, Michael Harvey and Nancy Napier

This paper examines the role of managerial curiosity as a critical factor in determining the future impact of disruptive information technologies in a global organization…

Abstract

This paper examines the role of managerial curiosity as a critical factor in determining the future impact of disruptive information technologies in a global organization. Specifically, this paper presents curiosity as a managerial characteristic that plays an important role in identifying disruptive information technologies and facilitating their early adoption. Further, it uses resource‐based theory as a theoretical lens to illustrate how managerial curiosity can be a source of sustained competitive advantage. Finally, it examines the individual decision styles that are best suited in assessing disruptive information technologies.

Details

Multinational Business Review, vol. 16 no. 1
Type: Research Article
ISSN: 1525-383X

Keywords

Article
Publication date: 1 March 1992

Nancy Humphrey and Mark Hildrew

The authors are the Officer in Charge and one of the Care Officers of a local authority residential home for the elderly mentally infirm. Describes the staff′s experience…

Abstract

The authors are the Officer in Charge and one of the Care Officers of a local authority residential home for the elderly mentally infirm. Describes the staff′s experience in designing and implementing a quality assurance system under ISO 9000. Looks at the way in which the project was tackled, and the resulting benefits to the residents, the staff team, and the overall atmosphere of the home.

Details

International Journal of Health Care Quality Assurance, vol. 5 no. 3
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 10 June 2014

Quan Hoang Vuong and Nancy K. Napier

The purpose of this paper is to explore the “resource curse” problem as a counter-example of creative performance and innovation by examining reliance on capital and…

Abstract

Purpose

The purpose of this paper is to explore the “resource curse” problem as a counter-example of creative performance and innovation by examining reliance on capital and physical resources, showing the gap between expectations and ex-post actual performance that became clearer under conditions of economic turmoil.

Design/methodology/approach

The analysis uses logistic regressions with dichotomous response and predictor variables on structured tables of count data, representing firm performance as an outcome of capital resources, physical resources and innovation where appropriate.

Findings

Key findings relevant to economic and business practice follow. First, a typical characteristic of successful Vietnamese firms in the transition period is their reliance on either capital resources or physical asset endowments. Second, poor performers exhibit evidence of over-reliance on both capital and physical assets. Third, firms that relied on both types of resources tended to downplay creative performance. Some evidence suggests that firms face more acute problem caused by the law of diminishing returns in troubled times. Fourth, the “innovation factor” has not been tapped as a source of economic growth.

Research limitations/implications

This study has some limitations. The size of the survey sample is approximately 150 firms, while the potential sample of > 300 should be possible in the future. When the size increases, the research could be expanded to include further variables that will help investigate more deeply into the related issues and business implications. With regard to the implications of the study, the absence of innovations has made the notion of “resource curse” identical to “destructive creation” implemented by ex-ante resource-rich firms, and worsened the problem of resource misallocation in transition turmoil. The Vietnamese corporate sector's addiction to resources may contribute to economic deterioration, through a downward spiral of lower efficiency leading to consumption of more resources.

Practical implications

Insights obtained from this study could save transition economies' resources which have almost always been considered sine qua non before any critical major policymaking, while this is not necessarily true, and in many cases, even counterproductive.

Originality/value

Original data set on Vietnam stock market are collected, processed, prepared and used by the authors. Original design by the authors for regression equations with dichotomous predictor variables: dependence on endowed physical assets, reliance on capital resources and significant signs of creative performance/innovations. Original idea of viewing “resource curse” as absence of innovation and due to uncreative “destructive creation” of poor-performing commercial operations by resource-rich firms is used in the paper. We have searched the literature in business research and found that the empirical results have not been previously reported.

Details

Management Research Review, vol. 37 no. 7
Type: Research Article
ISSN: 2040-8269

Keywords

Content available
Article
Publication date: 1 October 2005

Gerhard Fink

293

Abstract

Details

Journal of Managerial Psychology, vol. 20 no. 7
Type: Research Article
ISSN: 0268-3946

Article
Publication date: 1 October 2005

John A. Volkmar and Kate L. Westbrook

To assess changes over the past decade in the self‐reported levels of adjustment, job performance, and professional acceptance of western women professionals working in Japan.

1925

Abstract

Purpose

To assess changes over the past decade in the self‐reported levels of adjustment, job performance, and professional acceptance of western women professionals working in Japan.

Design/methodology/approach

Napier and Taylor's benchmark 1995 study of western women working in Japan is replicated ten years later on a similar sample group of women in Japan. Questionnaire responses to questions about cultural adjustment, job performance, and professional acceptance are compared for the original and new samples.

Findings

Despite increased westernization of business practices in Japan and a greater representation of Japanese women in management positions, no statistically significant change is found in the scores for the three measures examined over the ten year period. The incidence of formal training, preparation, and support provided by employers was higher for the more recent sample.

Research limitations/implications

The sample size is relatively small and represents only women in the Tokyo area, which may limit the study's generalizability to women in less metropolitan areas of Japan.

Practical implications

Both for those women professionals who live and work in Japan and for HRM professionals responsible for expatriation and adjustment issues involving those women, provides evidence that adjustment challenges persist despite changes in Japan's sociocultural environment.

Originality/value

By carefully replicating the original study and sample characteristics as closely as possible, this paper provides a useful longitudinal perspective on the situation of foreign women professionals in Japan.

Details

Women in Management Review, vol. 20 no. 7
Type: Research Article
ISSN: 0964-9425

Keywords

Book part
Publication date: 16 December 2003

Abstract

Details

Managing Multinationals in a Knowledge Economy: Economics, Culture
Type: Book
ISBN: 978-0-76231-050-0

Book part
Publication date: 1 January 2014

Abstract

Details

Advances in Global Leadership
Type: Book
ISBN: 978-1-78350-479-4

Content available
Article
Publication date: 11 September 2017

Jan Selmer

Abstract

Details

Journal of Global Mobility, vol. 5 no. 3
Type: Research Article
ISSN: 2049-8799

Content available
Book part
Publication date: 2 September 2010

Abstract

Details

The Past, Present and Future of International Business & Management
Type: Book
ISBN: 978-0-85724-085-9

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