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Article
Publication date: 1 June 2021

Namjoo Choi

Similarly to Choi and Pruett (2019), which addressed open source software (OSS) adoption in the academic library context, this study aims to examine barriers and drivers…

Abstract

Purpose

Similarly to Choi and Pruett (2019), which addressed open source software (OSS) adoption in the academic library context, this study aims to examine barriers and drivers to OSS adoption and to provide a snapshot of the current state of OSS adoption in US public libraries.

Design/methodology/approach

An online survey of the public library staff members who oversee information systems/technology in their library was conducted. A total number of 288 valid responses were used for data analysis.

Findings

A range of barriers and drivers to OSS adoption in US public libraries were revealed, but, unlike academic libraries, awareness was found to be a barrier. Additionally, the vast majority of the non-adopters showed very low levels of OSS adoption intent in the near future, more than that which was indicated by academic libraries.

Practical implications

Several practical implications tailored for public libraries are provided, such as promoting OSS awareness among public libraries in rural and town areas, the importance of the initial trial/adoption and funding and marketing towards public libraries with small service population sizes and so on.

Originality/value

Following Choi and Pruett (2019) which examined OSS adoption in the academic library context, this study conducted a similar online survey with US public libraries and made several contributions to the literature and to the public library field.

Details

The Electronic Library , vol. 39 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 28 August 2019

Namjoo Choi and Lindsey M. Harper

The purpose of this paper is to update Carlsson (2015), which examined the research on public libraries and the social web published from 2006 to 2012, and it also intends…

Abstract

Purpose

The purpose of this paper is to update Carlsson (2015), which examined the research on public libraries and the social web published from 2006 to 2012, and it also intends to go beyond Carlsson (2015) by including six additional variables.

Design/methodology/approach

Literature searches were performed against Web of Science Core Collection and EBSCOhost databases. By adapting Carlsson’s (2015) three level key phrase searches, which were then complemented by chain searching, a total of 60 articles were identified and analyzed.

Findings

In comparison to Carlsson (2015), this study shows that the recent research, published between 2012 and 2018, leans toward a more general acceptance of the social web’s usage to improve the services provided by public libraries; that the public library is rarely premised to be in a state of crisis; and that the social web is mostly perceived as having a complementary relationship with librarianship and library services. The findings from analyzing the six additional variables are also presented.

Research limitations/implications

The findings from this study provide LIS professionals a greater understanding of where the research stands on the topic at present, and this study also identifies gaps in the literature to offer insight into the areas where future research can be directed.

Originality/value

Given the continued popularity of social web usage among public libraries, this study examines the literature published on the social web in the public library context between 2012 and 2018 and offers implications and future research suggestions.

Details

Journal of Documentation, vol. 76 no. 1
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 1 October 2019

Namjoo Choi and Joseph A. Pruett

The purpose of this paper is to identify barriers and drivers to open source software (OSS) adoption, and measures awareness and adoption stages of OSS in US academic libraries.

Abstract

Purpose

The purpose of this paper is to identify barriers and drivers to open source software (OSS) adoption, and measures awareness and adoption stages of OSS in US academic libraries.

Design/methodology/approach

An online survey of chief information officers, chief technology officers or heads for IT in US academic libraries was conducted. A total number of 179 responses were used for data analysis.

Findings

From the survey, the authors identify significant barriers and drivers that US academic libraries may consider before adopting OSS and found that awareness itself is not a barrier. While about half of respondents confirmed using OSS, the authors found surprisingly low levels of intent to adopt from current non-adopters.

Practical implications

This research offers insights for promoting OSS adoption. Also, it provides funding agencies and administrators with guidelines to encourage successful deployment of OSS in higher education.

Originality/value

While extant research is mostly anecdotal, this research draws from an online survey to snap-shot the current state of OSS adoption in US academic libraries and provides a baseline for practice and research.

Details

Library Hi Tech, vol. 37 no. 4
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 25 June 2018

Namjoo Choi and Soohyung Joo

The purpose of this paper is to identify challenges and motivators to social media adoption for marketing purposes in public libraries and to investigate how these…

4972

Abstract

Purpose

The purpose of this paper is to identify challenges and motivators to social media adoption for marketing purposes in public libraries and to investigate how these libraries perceive the importance of social media marketing.

Design/methodology/approach

A nation-wide online survey on public libraries in the USA was conducted to carry out this study, and a total number of 470 responses were used for data analysis.

Findings

This study determined a range of challenges and motivators to implementing social media for marketing in public libraries. The results also showed that public libraries perceive social media as an important tool for their library marketing and intend to increase their use.

Practical implications

The findings from this study can serve as a guideline for public libraries when employing social media for marketing purposes in their libraries.

Originality/value

This study assessed the current state of social media use for marketing in the public library context, a context that has been under-researched in the literature, from three perspectives: challenges, motivators, and perceptions.

Details

Library Hi Tech, vol. 39 no. 2
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 1 August 2016

Soohyung Joo and Namjoo Choi

This study aims to investigate the factors affecting students’ continuance intention to use online library resources (OLRs) in the context of academic libraries. Based on…

2090

Abstract

Purpose

This study aims to investigate the factors affecting students’ continuance intention to use online library resources (OLRs) in the context of academic libraries. Based on an extended expectation confirmation theory (ECT), the effects of usefulness, confirmation and resource quality on continuance intention to use OLRs were examined.

Design/methodology/approach

To empirically test the model, a survey study was conducted. Data were collected from 606 student library users at a large state university in the USA. The collected data were analysed quantitatively to answer seven hypotheses using partial least squares method.

Findings

The findings revealed that both usefulness and confirmation had a positive direct and indirect influence on continuance intention. Also, the effect of resource quality on continuance intention was found to be significant. Satisfaction had a mediating effect on the relationship between usefulness, confirmation and resource quality, and continuance intention.

Originality/value

This study is one of the first attempts that adopted the ECT to understand students’ continuance intention to use OLRs. In addition, the effect of the multiple dimensions of resource quality – accessibility, credibility, coverage, and format – on users’ continuance intention to use OLRs was investigated.

Details

The Electronic Library, vol. 34 no. 4
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 17 August 2018

Soohyung Joo, Namjoo Choi and Tae Hyun Baek

The purpose of this paper is twofold: to explore what kinds of social media content public libraries create to communicate with users online, and to examine the…

4849

Abstract

Purpose

The purpose of this paper is twofold: to explore what kinds of social media content public libraries create to communicate with users online, and to examine the relationships between social media content types and corresponding levels of user engagement.

Design/methodology/approach

The sample comprises 4,637 Facebook posts collected from 151 public libraries across the USA. The authors identified ten types of Facebook posts based on the open coding, and calculated the degrees of user engagement for each type of Facebook post, represented by the numbers of likes, shares and comments. Also, The authors examined the effects of the inclusions of images or video clips on user engagement.

Findings

The authors observed that the most frequent type of post was related to announcing upcoming events held in libraries. This study also found that posts about community news or emotionally inspiring messages elicited much engagement from users. Posts having an image or images tend to receive more user engagement.

Practical implications

Based on the findings of this study, the authors discussed practical strategies for public libraries to effectively use social media to better facilitate user engagement.

Originality/value

This study is one of a few attempts that examine the relationships between the types of social media content and the degrees of user engagement in public library environments. Also, the authors have proposed a coding scheme useful to analyze social media content in the context of public libraries.

Details

Online Information Review, vol. 42 no. 6
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 2 September 2013

Joseph Pruett and Namjoo Choi

As libraries face budget cuts, open source integrated library systems are an attractive alternative to proprietary choices. Even though open source software is free to…

5333

Abstract

Purpose

As libraries face budget cuts, open source integrated library systems are an attractive alternative to proprietary choices. Even though open source software is free to acquire, administrators must consider factors other than initial purchase price. This study aims to provide direction and context for libraries considering migration to an open source integrated library system.

Design/methodology/approach

The comparison is qualitative and uses case studies, license agreements and copyright law, and user manuals and brochures. These comparisons divide into four areas: functions, adoption and technical support, usability, and economics.

Findings

Major functions that libraries need in an integrated library system are available for open source software. There are no significant differences in usability between open source and proprietary integrated library systems. Internal IT provides a significant role in open source adoption. The relatively new type of open source software licensing may cause confusion for libraries and software developers.

Originality/value

This study considers initial migrations to open source integrated library systems as a key component in overall software adoption. The study qualitatively examines the migration process comparing extant case studies. In addition, the examination of licensing agreements and copyright as well as a comparative review of essential functions are provided.

Article
Publication date: 9 February 2015

Namjoo Choi and Kwan Yi

The purpose of this paper is to examine the general public’s information needs concerning open source software (OSS) and OSS answerers’ motivations for sharing their…

Abstract

Purpose

The purpose of this paper is to examine the general public’s information needs concerning open source software (OSS) and OSS answerers’ motivations for sharing their knowledge of OSS in social Q&A.

Design/methodology/approach

Two studies were carried out. In Study 1, a content analysis classifying OSS-related questions posted during December 2005-December 2012 in Yahoo! Answers was employed to investigate the general public’s information needs regarding OSS. In Study 2, an online survey was conducted with OSS answerers in Yahoo! Answers in order to examine what motivates them to share and continue to share their knowledge of OSS in social Q&A. In total, 1,463 invitations were sent out via Yahoo! Answers’ internal e-mail function to those who provided answers to OSS-related questions during September 2009-September 2012. In total, 150 usable surveys were returned and used for data analysis.

Findings

The findings from Study 1 indicate that the general public is most interested in finding out if there is OSS that meets their software need in a certain category (51.4 percent). Other popular question categories include the general description of OSS (15.6 percent), technical issues that they have with OSS (9.8 percent), and the advantages/disadvantages of using OSS (7.0 percent). Results on OSS answerers’ motivations from Study 2 support that all seven motivations identified (i.e. altruism, enjoyment, ideology, learning, reputation, reciprocity, and self-efficacy) are important, with the smallest mean value being 4.42 out of seven (i.e. reciprocity). However, only altruism, ideology, self-efficacy, and enjoyment were found to significantly influence contribution continuance intention.

Practical implications

With social Q&A growing in popularity, OSS communities that look for ways to draw in more users from the general public are recommended to increase their presence in social Q&A. The findings with regard to OSS answerers’ motivations can also help OSS community leaders attract and guide more members who are interested in sharing their OSS knowledge in social Q&A.

Originality/value

By classifying OSS-related questions that are publicly available in Yahoo! Answers, this study offers a breakdown of the general public’s information needs regarding OSS. In addition, results on OSS answerers’ motivations suggest that in order to sustain their member contributions in social Q&A, OSS community leaders should pay more attention to nurturing the motivations that are intrinsic (i.e. altruism, self-efficacy, enjoyment) and integrated (i.e. ideology).

Details

Online Information Review, vol. 39 no. 1
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 10 June 2014

Namjoo Choi

Little is known as to the breadth and diversity of Open Source Software (OSS) applications for libraries and the development characteristics that influence the…

Abstract

Purpose

Little is known as to the breadth and diversity of Open Source Software (OSS) applications for libraries and the development characteristics that influence the sustainability and success of projects creating them. The purpose of this paper is to address this gap by analyzing a large sample of library OSS projects.

Design/methodology/approach

A total of 594 library OSS projects (469 from SourceForge and 125 from Foss4lib) are classified by type and further differentiated and assessed across a number of criteria including, but not limited to, sponsorship status, license type, and development status.

Findings

While various types of library OSS applications were found to be under development and in use, the results show that there has been a steady decrease in the number of projects initiated since 2009. Although sponsorship was significantly positively associated with several indicators of OSS project success, the proportion of sponsored projects was relatively small compared to the proportions reported in some other contexts. In total, 71 percent of the projects have a restrictive license scheme, suggesting that the OSS ideology is valued among library OSS projects. The results also indicate that library OSS projects exhibit several characteristics that differ from the traditional developer-oriented OSS projects in terms of their technical environment.

Originality/value

This study, as the first of its kind, offers a broader, more quantitative picture of the state of library OSS applications as well as the development characteristics of projects developing them. Several implications for research and practice, and directions for future research are provided.

Details

Library Hi Tech, vol. 32 no. 2
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 11 March 2014

Aaron Palmer and Namjoo Choi

– The purpose of this study is to assess the current state of research on open source software (OSS) in the library context.

2389

Abstract

Purpose

The purpose of this study is to assess the current state of research on open source software (OSS) in the library context.

Design/methodology/approach

This study employs a descriptive literature review. It categorizes library OSS research according to a classification scheme developed for the study, and analyzes the research based on year published, publication outlet, type of software discussed, type of article, type of library, and article topic.

Findings

The authors found significant research attention devoted to open source repository applications, online public access catalog (OPAC) software, and integrated library systems (ILS). The majority of article types employed were case studies and discussion pieces. When articles were focused on a specific library, it was dominantly an academic library. Article topics centered around OSS adoption, development, provision of foundational or introductory information, and OSS performance.

Originality/value

The authors are not aware of any other study that surveys and synthesizes the literature on OSS in the library context. Not only does this study provide a reference source and classification scheme for those conducting future research in this area to utilize, but it also identifies areas in this field that have received the most research attention, as well as areas that could benefit from future studies. This study will prove helpful to scholars looking for directions to take their research.

Details

Library Hi Tech, vol. 32 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

1 – 10 of 14