Search results

1 – 6 of 6
Article
Publication date: 5 June 2017

Bala Haruna, K. Kiran and Muzammil Tahira

This study aims to empirically validate the LibWebSQ measurement scale. In addition, it investigates the relationship between perceived web-based service quality and three…

1199

Abstract

Purpose

This study aims to empirically validate the LibWebSQ measurement scale. In addition, it investigates the relationship between perceived web-based service quality and three other latent constructs, namely, user satisfaction, service value and user loyalty.

Design/methodology/approach

A quantitative survey design was used to collect the data. Structural equation modeling was used to determine the influence of web-based service quality on the three latent constructs. The respondents were students, academic staff and non-academic staff from two federal universities in the North-western zone of Nigeria.

Findings

The findings of the path analysis indicate that perceived web-based service quality and service value exhibit no statistically significant direct influence on user loyalty. However, user satisfaction has a direct positive influence on user loyalty, and it also mediates the relationship between web-based service quality and user loyalty to the library.

Research limitations/implications

The LibWebSQ is a reliable and valid scale to be used in Nigerian university libraries for web-based service quality measurement. User loyalty in academic libraries can be modelled as a result of service quality and user satisfaction

Practical implications

This study provides a means of assessing web-based library service quality and further improving the policy and practice in university libraries.

Originality value

This is the first attempt to assess web-based library service quality using the LibWebSQ measurement scale. A satisfactory model fit is obtained, which allows the measurement model to be integrated with service value, user satisfaction and user loyalty. The study contributes to the conceptualization of web-based library service quality.

Details

The Electronic Library, vol. 35 no. 3
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 6 June 2022

Nazia Wahid, Nosheen Fatima Warraich and Muzammil Tahira

Assessing the research performance of researchers offers inducement toward excellence in research. This study aims to analyze the research productivity of the most…

Abstract

Purpose

Assessing the research performance of researchers offers inducement toward excellence in research. This study aims to analyze the research productivity of the most prolific authors of Pakistan considering their trends toward publications, citations and collaboration.

Design/methodology/approach

Top 100 authors from the top 10 Pakistani universities from Web of Science over the 10 years with the rigorous data cleaning process were selected. Scientometric analysis techniques were carried out to evaluate the research profile of these authors.

Findings

The findings revealed that majority of the productive authors were male working in the position of Professor in the physical sciences area. The publications and citations gradually increase with time. They preferred to collaborate for their publications, while first authorship publications were found less in number. Moreover, the propensity to collaborate at the international level increases double-fold from the first five years to the next five years period. In addition, the position of the authors was explored among different performance metrics. The finding exhibits variation in the ranking of authors among them. The impact of numbers of authors, funding status, publication of articles, presence of collaboration and international collaboration on the dependent variable and citation count was insignificant. However, the publication of review papers has a significant impact on the citation counts.

Practical implications

Findings have significant implications for policymakers to make maximum opportunities for researchers to strengthen linkages for collaboration and increase the funding prospects.

Originality/value

Studies on this topic are scarce, and therefore, this study provides useful recommendations to researchers and institutes to improve research productivity.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 6 December 2018

Nadia Butt, Nosheen Fatima Warraich and Muzammil Tahira

This paper aims to explore the emerging trends of e-government in Pakistan with an empirical investigation of the e-government websites and the services they provide to…

Abstract

Purpose

This paper aims to explore the emerging trends of e-government in Pakistan with an empirical investigation of the e-government websites and the services they provide to the citizens of Pakistan. It also investigates the level of development of these e-government websites in the Punjab Web portal. The governments in Asian countries, including Pakistan, have been struggling to switch their services from traditional on-spot services to online services. Focal points of the study are development level of e-government websites, available e-services and quality.

Design/methodology/approach

The e-government Web portal of Punjab province with 38 websites is center of attention in present study. Website’s content analysis method is used to study e-government websites (N = 38) from the Punjab Web portal. It used the “Four-Stage Development Model” for the four stages, namely, “publishing”, “interacting”, “transacting” and “transforming”, to study the phenomena.

Findings

The findings showed that most of the websites on the Web portal were at the first (publishing) and second (interacting) stage of development. For the provision of effective online services, websites need to be on the third (transacting) and fourth (transforming) stage. Only a few websites in the Punjab Web portal were the on transacting and transforming stages providing a mature level of services. In total, 40 different types of services are identified in 38 websites of Punjab e-government Web portal.

Practical implications

E-government, Web portals are developed to give citizens a single, easy access point to several departments’ websites and their services. This baseline study recommends to update e-government websites periodically and put more focus on technological and contextual features to enhance the accessibility and usability of the websites.

Originality/value

This is first empirical study of e-government websites to explore their services and examine existing level of website development in this region.

Details

Global Knowledge, Memory and Communication, vol. 68 no. 1/2
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 12 October 2018

Nazia Wahid, Nosheen Fatima Warraich and Muzammil Tahira

This study aims to explore the development of cataloguing standards used to organize information sources in libraries and information centers. Its key objective is to…

Abstract

Purpose

This study aims to explore the development of cataloguing standards used to organize information sources in libraries and information centers. Its key objective is to assess the challenges faced by information professionals to apply new bibliographic standards in linked data (LD) environment.

Design/methodology/approach

This study is based on extensive review of scholarly literature. Several databases were searched to identify relevant literature. Keywords such as RDA, FRBR, MARC and BIBFRAME were used along with LD to conduct search. Related literature was consulted and reviewed accordingly.

Findings

Findings reveal that cataloguing standards are subsequently evolving with the advancement of information technology. Libraries have been publishing their legacy metadata into LD. Many tools are developed for mapping the library metadata into LD applications. The Library of Congress has developed BIBFRAME model to fulfill the requirements of new bibliographic standards by using LD technology. It is found that extensive use of MARC standards, complexity of LD technologies, non-availability of vocabulary and inconsistency of terminologies are the major challenges for libraries to adopt LD applications.

Practical implications

This review will be a valuable addition for LIS scholars to understand the challenges of LD application. This study would be significant for the library community and policymakers who are interested in implementing LD technologies.

Originality/value

This paper is a one of its kind, where the development in cataloguing models and standards is explained along with the challenges to adopt LD applications for legacy data.

Details

Information and Learning Science, vol. 119 no. 9/10
Type: Research Article
ISSN: 2398-5348

Keywords

Article
Publication date: 25 February 2021

Nazia Wahid, Nosheen Fatima Warraich and Muzammil Tahira

The importance of scientific publications has enhanced the research activities at all aggregate levels. The purpose of this paper is to conduct an in-depth review of…

Abstract

Purpose

The importance of scientific publications has enhanced the research activities at all aggregate levels. The purpose of this paper is to conduct an in-depth review of studies examined the factors that influence the publication productivity among researchers, institutions and countries.

Design/methodology/approach

This paper uses a systematic literature review approach that is based on relevant literature retrieved from two authentic and well-known databases named Web of Science and SCOPUS. Kitchenham protocol of systematic review was applied, and relevant studies were searched by selected keywords search. Inclusion and exclusion criteria were used to select high quality studies. A rigorous study selection procedure was designed.

Findings

Findings reveal that several factors play a significant role in the publication productivity growth. All of the identified factors were grouped into three categories. Most of the factors belong to personal category while two top dominant factors, funding and collaboration fall into situational category. Other most influential factors, time, academic rank and academic qualification are personal. Findings highlight that publication output at individual level is strongly influenced by personal factors while few environmental and situational factors also affect the number of publications. Publication productivity of institutes and countries is affected by environmental and situational factors.

Originality/value

This paper contributes by providing a detailed review to explore the influencing factors of scholarly publication of researchers, institutions and countries. This study will be supportive for researchers and policymakers for making strategies to stimulate the research publication practices at researchers, institutions and national level.

Details

Information Discovery and Delivery, vol. 50 no. 1
Type: Research Article
ISSN: 2398-6247

Keywords

Article
Publication date: 23 October 2009

Nosheen Fatima Warraich, Kanwal Ameen and Muzammil Tahira

The purpose of this paper is to evaluate the usability of the Electronic Library Information Navigator (ELIN), the federated search product used by the University of the…

553

Abstract

Purpose

The purpose of this paper is to evaluate the usability of the Electronic Library Information Navigator (ELIN), the federated search product used by the University of the Punjab (PU) and other Higher Education Commission‐recognized institutions in Pakistan for the effective use of expensive electronic resources.

Design/methodology/approach

Two usability tests were conducted.

Findings

Overall, participants performed the required tasks and found ELIN to be a useful tool for searching. They did, however, have some technical limitations and faced difficulties with the choice of search options and were frustrated by the display of results. Full text availability and relevancy of subject results were mentioned as major problems. The majority of users did not complete the questions requesting suggestions for improvement of the web site.

Originality/value

This study provides a baseline for further user studies in higher education institutions. It is recommended that including audio might enhance search capabilities.

Details

Library Hi Tech News, vol. 26 no. 9
Type: Research Article
ISSN: 0741-9058

Keywords

1 – 6 of 6