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1 – 10 of over 49000Alanah Davis and Deepak Khazanchi
This paper describes the concept of mutual knowledge and its potential impact on virtual team performance. Based on an analysis of extant literature, we argue that there is a gap…
Abstract
This paper describes the concept of mutual knowledge and its potential impact on virtual team performance. Based on an analysis of extant literature, we argue that there is a gap in our understanding of what is known about mutual knowledge as it impacts team dynamics and virtual team performance. Supporting literature, anecdotes, and case studies are used to discuss the importance of mutual knowledge for virtual team performance and the research issues that need to be addressed in the future.
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The fund selection process of investors in a mutual fund needs to be understood for designing better marketing strategies. Knowledge and perception about the mutual funds can…
Abstract
Purpose
The fund selection process of investors in a mutual fund needs to be understood for designing better marketing strategies. Knowledge and perception about the mutual funds can affect investor’s behaviour towards information search and selection criteria during the decision process. Therefore, this study aims to examine Indian mutual fund investors under the framework of Theory of Planned Behaviour and consumer’s behaviour model.
Design/methodology/approach
The data have been collected from mutual fund investors in the National Capital Region–Delhi, India, through structured questionnaire. The collected data were examined with relevant statistical tools.
Findings
Knowledge and perception affect information search behaviour of the investor. Investors having better knowledge of mutual funds access impersonal sources of information and performance of fund affects their choice, whereas investors having lesser knowledge of mutual fund take advice of experts and select funds based on fund characteristics. Investors with better return perception for mutual funds ignore performance as selection criteria, whereas investors having poor risk perception tend to reduce their bias by accessing personal sources of information. Education and income of investor affect knowledge and perception of mutual funds.
Practical implications
The financial advisor-driven investors ignore performance as selection criteria and could lead to dissatisfaction later. Therefore, to make the industry investor driven, mutual funds need to focus on improving the knowledge of investors.
Originality/value
This paper shows the unique effect of knowledge and perception on information search behaviour of investors towards mutual funds. The knowledgeable investor selects mutual funds by understanding all risks and benefits.
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The purpose of this paper is to show how workers successfully address constraints posed by distributed work – specifically, the lack of cognitive common ground or “mutual knowledge…
Abstract
Purpose
The purpose of this paper is to show how workers successfully address constraints posed by distributed work – specifically, the lack of cognitive common ground or “mutual knowledge” – through emergent practices.
Design/methodology/approach
The authors draw on archival and interview data collected over a ten-month period, from two matched product development teams, one working side-by-side in the USA and the other distributed between the USA and India.
Findings
The paper illustrates how distributed team members compensate for the difficulties presented by the lack of mutual knowledge by modifying their use of knowledge management systems and communication technologies to coordinate work, and using temporal and task-based differences to facilitate problem solving.
Research limitations/implications
This study answers calls to examine how distributed teams actually work. By emphasizing the creation of new practices over knowledge transfer and employees’ perspectives over managers, the paper adds to current understandings of how aspects of the mutual knowledge problem can be alleviated. Since emergent practices are not dependent on shared values or identities, they can coordinate action without compromising the distinct perspectives of workers or constraining the diversity that inspires innovation. In addition, the attention to problem solving in distributed teams – particularly tacit knowledge recombination – extends a literature primarily focussed on communication and coordination processes.
Originality/value
In this paper, the authors shift the focus from managerial and organizational policies to the emergent practices of workers themselves, by showing how the authors successfully coordinate and innovate in a changing organizational context.
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Sara Jonsson, Inga-Lill Söderberg and Mats Wilhelmsson
The purpose of this paper is to investigate the impact of financial literacy, risk attitude, and saving motives on the attenuation of mutual fund investors’ disposition bias…
Abstract
Purpose
The purpose of this paper is to investigate the impact of financial literacy, risk attitude, and saving motives on the attenuation of mutual fund investors’ disposition bias. Specifically, the authors focus on individual characteristics explaining the investors’ propensity to sell shares in a poorly performing mutual fund.
Design/methodology/approach
The study relies on survey data collected from 1,564 Swedish households in 2013. The authors test the hypotheses considering three different portfolio compositions and portfolio performances. Each composition corresponds to a dependent variable and a separate model which are estimated using ordinal logistic regression.
Findings
The authors find that different forms of financial literacy affect attenuation of the disposition effect. Specifically, the authors find that knowledge about mutual funds and knowledge about current market conditions affect the attenuation of the disposition effect, whereas the authors find no support for the effect of “technical financial knowledge” (e.g. the ability to calculate compound interest rates). The authors also find no support for the effects of risk attitude and saving motives on the attenuation of the disposition bias.
Originality/value
The findings suggest a need for a more fine-grained conceptualization of the financial literacy concept and its effect on investors’ disposition bias. Since an important implication of the findings is that financial literacy could potentially help people overcome behavioral bias, the study provides insights for policymakers as well as into the discussion on the design of consumer education programs.
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Antti Pellinen, Kari Törmäkangas, Outi Uusitalo and Anu Raijas
The purpose of this paper is to provide further understanding of the financial capability of mutual fund investors, and compare internet and branch office investors. It seeks to…
Abstract
Purpose
The purpose of this paper is to provide further understanding of the financial capability of mutual fund investors, and compare internet and branch office investors. It seeks to examine mutual fund investors' abilities and awareness of the terms and risks of mutual fund investments using a novel measurement instrument.
Design/methodology/approach
Ability measurement techniques adapted from educational and psychological studies were applied in the paper. Empirical survey data were collected in Finland.
Findings
There were differences between different types of investors in terms of financial knowledge. The channel used by the investors in making investments differentiated the more knowledgeable internet investors from the less knowledgeable branch office investors.
Research limitations/implications
The subjects of the study are the clients of a mutual fund company. Future research could concentrate on examining the consequences of financial knowledge. One interesting question is how the consumers understand their personal financial capability and its role in their lives.
Practical implications
The measures and indicators of financial capability are important evaluative instruments for banks and financial corporations as well as for the authorities involved in evaluating investors' financial behaviour.
Originality/value
The ability measurement technique adapted from education and psychological research proved to be applicable in the field of financial capability measurement.
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Julie Ferguson and Yvette Taminiau
The purpose of this article is to analyze how learning occurs in inter-organizational online communities, despite highly diverse even conflicting knowledge claims among…
Abstract
Purpose
The purpose of this article is to analyze how learning occurs in inter-organizational online communities, despite highly diverse even conflicting knowledge claims among participants.
Design/methodology/approach
We compared two inter-organizational communities in the domain of development aid through inductive qualitative case study.
Findings
We found that diverse communities proved more likely to yield conflicting knowledge claims in terms of expertise, value consensus and formal position. However, they were also better positioned for enabling mutual learning, than communities with a more uniform representation.
Research limitations/implications
We provide theoretical insights for knowledge management by showing how the negotiation of knowledge claims facilitates mutual learning in inter-organizational online communities.
Practical implications
The findings are practically relevant for managers of knowledge-intensive organizations by showing how knowledge is shared in diverse online communities. The research also shows that the recognized challenges which diverse communities can yield are likely to be outweighed by their benefits: enabling mutual learning, generating useful expertise and a stronger negotiating position.
Social implications
The paper conceives of a development approach that is more inclusive of non-dominant perspectives and solutions in decision-making processes, contributing to improved participation of marginalized people in decision-making processes.
Originality/value
We add a new dimension to knowledge management literature, showing how conflict and learning can be a mutually reinforcing process. Contrary to prior knowledge-based views, we found that a diverse community, with a higher concentration of conflicting knowledge claims, facilitated mutual learning more adeptly than a more uniform community. This is important for knowledge management theory and practice because it shows how inter-organizational communities can benefit from heterogeneity, and how conflict can enable and even strengthen mutual learning.
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Abdulsatar Abduljabbar Sultan, Salsabila Aisyah Alfaiza and Hosam Alden Riyadh
The purpose of this paper is to determine the impact of mass collaboration on the knowledge-sharing process in the manufacturing sector of Iraq in the mediation of innovation…
Abstract
Purpose
The purpose of this paper is to determine the impact of mass collaboration on the knowledge-sharing process in the manufacturing sector of Iraq in the mediation of innovation capability.
Design/methodology/approach
This study is quantitative in nature in which the data has been gathered from the primary sources of information through a survey questionnaire from 225 respondents. The structural equation structural equation modeling technique has been used to analyze the data along with the path assessment and confirmatory factor analysis confirmatory factor analysis.
Findings
The results of this study determined that in the context of the interactive system and mutual adjustment, the mediation of innovation capability is partial whereas, in the context of shared understating, the mediation is full. In addition to this, an interactive system and mutual adjustment had a significant effect on the knowledge sharing process, while the shared understanding was determined to have an insignificant effect on the knowledge sharing process.
Research limitations/implications
The findings of this study are limited to the manufacturing sector of Iraq. In addition to this, the study includes a limited sample size which must be increased by future researchers.
Originality/value
This paper ensures originality in the context of Iraq, as the associations tested in this study have not been tested previously considering Iraq.
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Sally Peaches Owusu and Esther Laryea
The objective of this paper is to explore how anchoring affects the dynamics of investor decision-making with regard to mutual funds and how this bias differs amongst gender and…
Abstract
Purpose
The objective of this paper is to explore how anchoring affects the dynamics of investor decision-making with regard to mutual funds and how this bias differs amongst gender and level of financial knowledge.
Design/methodology/approach
An experimental research design was adopted to uncover the relationship between the variables under study; this involved the use of a questionnaire with an embedded experiment. Data obtained from the study were analysed using Pearson's chi-square test and two-way analysis of variance.
Findings
The findings show that, overall, investors were prone to be significantly influenced by the anchoring bias. The study finds a strong, albeit not significant, association between participants' susceptibility to anchor and both gender and the level of financial knowledge of participants. Females were observed to be more likely to anchor than their male counterparts. Also, a higher level of financial knowledge did not help to reduce the possibility of anchoring; it rather increased it.
Research limitations/implications
The findings of the study cannot be interpreted as suggesting causality as the study only tests for association between variables and not causality. Additionally, external validity cannot be fully established as a result of the quasi-experiment approach used.
Practical implications
The study adds to the body of knowledge on the influences of behavioural biases in the sub-region to make investors aware of their biases in order to minimise the influence of these biases on their investment decisions.
Originality/value
This study differs from earlier studies in that it analyses the presence of anchoring as influenced by a completely different set of variables (expertise and gender) and also does it within the context of an African country where there remains a paucity of research on behavioural finance.
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Jue-Fan JF Wang and David DC Tarn
Past studies have paid extensive attention to investigate learning issues in individual, organizational and team contexts. Learning activities in the workplace, however, often…
Abstract
Purpose
Past studies have paid extensive attention to investigate learning issues in individual, organizational and team contexts. Learning activities in the workplace, however, often occur in the interdisciplinary dyadic context. Hence, the purpose of this paper is to clarify what factors make interdisciplinary dyads lead to better learning effects. The authors attempted to clarify two major agendas: What knowledge factors (intellectual capitals) owned by the parties of the dyads can induce better learning effects? What contextual factors (learning tasks) can make better learning effects during the dyadic learning process?
Design/methodology/approach
To examine the previous agendas, the authors first conducted in-depth interviews and an exploratory survey so that a four-element dyadic intellectual capital (DIC) architecture was circumscribed: knowledge interdependency, expertise similarity, collaborative routines and mutual trust. Dyadic learning tasks were classified as exploitative and exploratory learning. The authors then sampled 248 respondents for the formal empirical survey to examine the relationship between DIC, dyadic learning tasks and knowledge sharing.
Findings
The statistical evidences confirmed the positive relationships between DIC and knowledge sharing, and the results also signified the previous relationships with a mediating effect from exploratory learning, while the effect of exploitative learning was not supported. Thus, only dyads (the two heads) with knowledge interdependency and mutual trust can make the exploratory task better than that of one individual (the one head).
Originality/value
This study provides a new insight into the learning issue with an interdisciplinary dyadic perspective to supplement the existing gap between academic efforts and learning practices in the workplace.
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Ganqian Yu, Jian Yang and Tachia Chin
A free trade area (FTA) is the designated economic area where bilateral trades between membership nations are tax-free. An FTA provides an important knowledge-sharing platform…
Abstract
Purpose
A free trade area (FTA) is the designated economic area where bilateral trades between membership nations are tax-free. An FTA provides an important knowledge-sharing platform across cultures. Most studies discuss FTA issues from the perspectives of economics and international law. However, this study aims to analyse the challenges and opportunities relating to FTAs from a novel, integrative perspective of culture and knowledge management.
Design/methodology/approach
This study used a single-case study design to investigate the Sino-Vietnam bilateral trade conditions in the FTA of the Regional Economic Comprehensive Partnership. Semi-structured interviews were conducted in Yunnan province, China, with government officials and firm managers involved in Sino-Vietnam trade.
Findings
This study identifies three major challenges in the China-Vietnam case: the existence of a knowledge iceberg, the lack of deep mutual trust and the inconsistency of bilateral port policies. This study identifies three possible solutions to these challenges: creating different communication channels for knowledge sharing, building mutual trust and respect for knowledge sharing and reducing inconsistencies in the two border gate management systems.
Research limitations/implications
Considering cross-cultural knowledge sharing, this study provides new insight and feasible guidance for better cooperation of member countries of FTAs all over the world.
Originality/value
This research is novel because it considers the FTA as a knowledge-sharing platform where the intersection of diverse cultural values and judgement may result in a variety of knowledge icebergs. Thus, this study enriches the FTA research by focussing on the intersection of culture and knowledge management.
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