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The purpose of this paper is to offer an up-to-date review of the gaze, proposing new research agendas with regard to the various gazes actively operating at destinations.

The study thoroughly and systematically reviewed the existing literature by gathering papers related to gaze research in tourism contexts. Analysis of existing knowledge is centered around the gaze and a triadic framework among three key stakeholders.

A theoretical schema of the gaze was developed via a thorough examination of existing studies. The framework disclosed the subject of the gaze, be it tourist-initiated and/or host-initiated, and tourist–host interactions. Along with five dominant types (tourist gaze, intratourist gaze, local gaze, mutual gaze and reverse gaze), a triadic framework among stakeholders was further revealed.

The literature review provides meaningful insights into gaze research in the tourism field, representing the first effort to delineate relationships among relevant stakeholders. Further, this study proposes future research priorities related to the tourist–host relationship for destination experience development.

El propósito de esta investigación es ofrecer una reseña actualizada de la mirada del turista y proponer nuevas agendas de investigación sobre las diversas miradas que funcionan activamente en los destinos.

Este estudio revisó de manera exhaustiva y sistemática la literatura existente sobre la mirada del turista mediante la recopilación de estudios e investigaciones relacionados. El análisis del conocimiento actual está enfocado en la mirada del turista y en el marco tripartito entre las tres principales partes interesadas.

A través del examen exhaustivo de los estudios existentes, se desarrolló un modelo teórico de la mirada del turista. El marco revela el objecto de la mirada del turista, ya sea iniciada por el turista y/o por el anfitrión, y las interacciones entre ambos. Junto con los cinco tipos principales de mirada (turista, intra-turista, local, mutua e inversa), el marco tripartito entre las partes interesadas se reveló a detalle.

La reseña bibliográfica ofrece una comprensión a fondo de la investigación y los estudios sobre la mirada del turista, lo cual representa el primer intento de delinear las relaciones entre las partes interesadas. Además, en el estudio se proponen prioridades de investigación relacionadas a la relación turista-anfitrión para el desarrollo de futuras experiencias turísticas.

Based on interviews with 27 victims’ family members and survivors, this chapter explores how memory of the Oklahoma City bombing was constructed through participation in groups formed after the bombing and participation in the trials of Timothy McVeigh and Terry Nichols. It first addresses the efficacy of a collective memory perspective. It then describes the mental context in which interviewees joined groups after the bombing, the recovery functions groups played, and their impact on punishment expectations. Next, it discusses a media-initiated involuntary relationship between McVeigh and interviewees. Finally, this chapter examines execution witnesses’ perceptions of communication with McVeigh in his trial and execution.

Considering the diversity of literary sites, various needs and motivations of literary visitors, and the limited research on literary tourists’ experiences, this study aims to explore the literary gaze at Hafez Tomb in Shiraz, Iran. As the visitor gaze encompasses various dimensions of experience, this study connected the two notions to identify the components of the literary gaze and determine the attributes that best describe it.

Data sources include semi-structured interviews with visitors and user-generated content on Tripadvisor. The deductive thematic analysis and multiple correspondence analysis were used.

The findings revealed the multidimensionality of the literary gaze. The dominant factors that best describe the literary gaze at Hafez’s tomb were the sensory component of the experience, including “seeing”, “smelling”, “hearing”; affective including “anticipation”, “joy”, “trust”; cognitive including “perceiving”, “thinking”, “learning”; behavioural including “literary related”, “general”; and relationship including “tourist-companion”, “tourist-tourist”.

Understanding the literary gaze can assist site managers and destination marketers in designing the literary experience and developing promotional strategies that reflect the multifaceted nature of the literary experience. Tourism authorities should identify and shape tourists’ perceptions of literary sites to build the city’s image and brand as a literary city.

This paper used the orchestra model of experience to analyse the literary tourist’s gaze. This modification could explain that the literary gaze has multiple dimensions and studying all the dimensions gives the literary experience greater significance.

The purpose of this viewpoint paper is to explore the fixation of the eyes of human resource (HR) professionals' when identifying emotions in the context of workplace research and to propose measures that might support them in their role.

This paper combines a contemporary literature review with reflections from practice to develop more nuanced understandings of 39 HR professionals' ability to recognise emotions. This paper used eye-tracking technology more commonly used in laboratory-based students to explore the fixation of the eye when identifying emotions.

The preliminary findings suggest that HR professionals with higher levels of emotional recognition principally focus on the eyes of the recipient, whereas those with lower levels or emotional recognition focus more so the nose or the randomly across the face, depending on the level of emotional recognition. The data suggest that women are better than men, in the sample group at recognising emotions, with some variations in recognising specific emotions such as disgust.

The viewpoint paper proposes a number of implications for middle leaders and suggests that middle leaders should proactively seek out opportunities to be engaged in activities that support the Default Mode Network (DMN) function of the brain and subsequently the relationship-orientated aspects of leadership, for example, coaching other staff members. However, it has to be recognised that the sample size is small and further work is needed before any generalisations can be made.

This paper offers a contemporary review underpinned by a preliminary study into HR professionals' ability to recognise emotions.

Oregon Graduate Institute reports a laboratory experiment that compared three different communications modalities (face‐to‐face, audio‐only, and audio and video) across two co‐operative tasks, which can be characterized as visual and non‐visual. In each task, effectiveness varied as a significant function of modality. However, the directions of these functions were opposite. That is, for the visual task conversants were more effective in the face‐to‐face and audio and video modalities than in the audio‐only modality; for the non‐visual task, conversants were more effective in the audio‐only modality than in the face‐to‐face modality. Additional analysis of the non‐visual tasks suggests that modality affects the extent to which asymmetry of knowledge results in asymmetry of influence between conversants.

This study investigates the relationships between the built environments of learning commons and user productivity, such as collaborative and individual work productivity and overall environmental satisfaction.

A case study was conducted in a learning commons building at a higher education campus in the USA. The data collection and analysis were conducted with the survey responses of satisfaction with indoor environments and perceived productivity as well as the objective indoor environmental quality (IEQ) measurements. Statistical analysis was performed, including descriptive analysis, principal component analysis (PCA), regression analysis and ANOVA test.

The study presents that satisfaction with noise level is positively associated with individual productivity. The results imply that the spatial properties of open-plan commons, such as visibility and accessibility, are associated with space users' interactions and collaborative productivity. Overall satisfaction is in a positive relationship with lighting satisfaction, study supporting artifacts and furniture configuration. The results of this study reveal the importance of meeting the standards in IEQ factors on individual productivity and the spatial features preferred by space users that facilitate tasks and activities.

The mixed-method approach, including subjective and objective data collection of IEQ, is rarely utilized to show the relationships with perceived productivity. This study investigates a unique building design feature such as step seats in relation to space use and perceived productivity. The findings inform library leadership about environmental characteristics related to the user experience in learning commons, a new format of academic libraries.

The purpose of this study is to examine the role of videoconferencing technologies for mediating and transforming emotional experiences in virtual context.

Drawing on empirical data of video conferencing experiences, this study identifies different constitutive relations with technology through which actors cope with actual or potential anxieties in virtual meetings. It draws on the phenomenological-existential tradition (Sartre and Merleau-Ponty) and on an interpretive phenomenological analysis (IPA) to conceptualize and illustrate the role of affective affordances in virtual settings.

The study identifies four different body–technology–other relations that provide different action possibilities, both disclosing and concealing, for navigating emotional experiences in virtual encounters of mutual gazing. These findings offer insights into the anatomy of virtual emotions and provide explanations on the nature of Zoom fatigue (interactive exhaustion) and heightened feelings of self-consciousness resulting from video conferencing interactions.

This paper builds on and extends current scholarship on technological affordances, as well as emotions, to suggest that technologies also afford different tactics for navigating emotional experiences. Thus, this paper proposes the notion of affective affordance that can expand current information system (IS) and organization studies (OS) scholarship in important ways. The focus is on videoconference technologies and meetings that have received little research attention and even less so from a perspective on emotions. Importantly, the paper offers nuanced insights that can advance current research discourse on the relationships between technology, human body and emotions.

The tourist gaze remains a key concept in tourism research. The purpose of this paper is to comprehend the theoretical and empirical development of the tourist gaze notion and its contributions to tourism knowledge, identifying potential research directions by reviewing and analyzing articles that have defined, refined and applied the concept of the tourist gaze.

The study identified 109 relevant research papers primarily through the Web of Science and Scopus databases. Google Scholar, ResearchGate.net and Academia.edu were used to capturing additional work not indexed in the key databases. Qualitative content analysis was used to map the evolution of the concept, distinguish between different perspectives and identify gaps in the tourist gaze literature.

This “state of the art” paper on tourist gaze outlines Foucault’s original work on gaze and power, which underpins subsequent theorization within tourism. The study identifies how the tourist gaze operates in different contexts and circumstances allowing the development of gaze theory. Importantly, the evolution of the gaze theory is presented after analyzing the knowledge gaps, the contexts in which it was used, the methodologies with which it was applied. Based on the findings, the study proposes future works of gaze with the use of technology, science, nature and social media.

This paper is among one of the first states of the art papers in tourism literature that comprehensively analyzes the works on the tourist gaze, tracing its evolution and identifying future research directions to address gaps in existing knowledge.

旅游凝视仍然是当今旅游研究中的关键概念之一。本文的主要目的是理解旅游凝视的理论与实践及其对旅游知识的的贡献, 通过回顾性分析识别其潜在的研究方向。

该研究主要通过Web of Science和Scopus数据库检索确定的109篇相关研究论文进行分析。为了保证研究的完整性分析, 本文也使用了Google Scholar, ResearchGate.net和Academia.edu检索了有关旅游凝视的研究成果并补充到分析数据库中。本文采用了定性的内容分析法用于分析旅游凝视概念的演化、区别不同的观点, 并识别旅游凝视文献的不足之处。

研究总结了福柯关于凝视与权力的原创性研究, 强调他的相关工作为随后的旅游研究的理论化奠定了基础。本文识别了该理论在不同的旅游情景和环境下所产生的影响。特别是基于知识的鸿沟与不足, 分析了旅游凝视理论的演化过程、研究内容针对性以及所涉及方法论的应用。基于本文的结论, 本文提出了未来旅游凝视理论在技术、科学、自然与社会媒体方面的研究方向。

本文是全面分析旅游凝视学术成果、追溯其演变、确定其未来研究方向, 并弥补现有相关知识不足的一篇重要的综述性论文。

la mirada del turista sigue siendo un concepto clave en la investigación sobre el turismo. El objetivo principal de este trabajo es comprender el desarrollo teórico y empírico de la noción de mirada turística y sus aportes al conocimiento del turismo, identificando posibles direcciones de investigación a través de la revisión y análisis de artículos que han definido, afinado y aplicado el concepto de mirada turística.

El estudio identificó 109 artículos de investigación relevantes principalmente a través de las bases de datos Web of Science y Scopus. Se utilizaron Google Scholar, ResearchGate.net y Academia.edu para capturar trabajo adicional no indexado en las bases de datos. El análisis de contenido cualitativo se utilizó para mapear la evolución del concepto, distinguir entre diferentes perspectivas e identificar brechas en la literatura sobre la mirada turística.

El estudio del "estado del arte" sobre la mirada de los turistas, describe el trabajo original de Foucault sobre la mirada y el poder, que sustenta la teorización posterior en el turismo. El estudio identifica cómo opera la mirada del turista en diferentes contextos y circunstancias, permitiendo el desarrollo de la teoría de “la mirada”. Es importante destacar que la evolución del concepto de mirada se presenta luego de analizar las brechas de conocimiento, los contextos en los que se utilizó, las metodologías con las que se aplicó. Con base en los hallazgos encontrados, el estudio propone futuros trabajos “de mirada” con el uso de la tecnología, la ciencia, la naturaleza y las redes sociales.

Este artículo es uno de los primeros trabajos de revisión de la literatura sobre el turismo que analiza de manera integral los trabajos sobre la mirada del turista, rastreando su evolución e identificando futuras direcciones de investigación para abordar las brechas en el conocimiento existente.

This paper aims to uncover the assumptions and concerns driving public debates about Google Glass and police body cameras. In doing so, it shows how debates about wearable cameras reflect broader cultural tensions surrounding race and privilege.

The paper employs a form of critical discourse analysis to discover patterns in journalistic coverage of these two technologies.

Public response to Glass has been overwhelmingly negative, while response to body cameras has been positive. Analysis indicates that this contrasting response reflects a consistent public concern about the dynamics of power and privilege in the digital economy. While this concern is well-founded, news coverage indicates that technologists, policy makers and citizens each hold assumptions about the inevitability and unvarnished beneficence of technology.

Since this qualitative approach seeks to discern broad emergent patterns, it does not employ a quantifiable and reproducible coding schema.

The article concludes by arguing that grassroots action, appropriate regulatory policy and revitalized systems of professional journalism are indispensable as the struggle for social justice unfolds in the emerging digital economy.

These debates represent a struggle over what and how people see. Yet public discourse often glosses over the disadvantages of technological change, which impacts who is able to amass social power.

This comparative approach yields unique conceptual insight into debates about technologies that augment ways of seeing.

Many consumer behaviour researchers have concluded that using self reports in the measurement of influence in family decision making may provide data which is not reflective of actual influence among family members. This suggests the need for different methods of obtaining influence data. This paper reports the development and preliminary application of an observed influence scale; a scale developed to measure actual influence using content analysis of videotaped family interactions. This observational method determines the relative influence of family members over three stages of the decision making process. The scale is tested on nuclear families with two adolescents, 89 from New Zealand and 24 from Singapore. The analysis indicates the scale has strong predictive and face validity.