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Article
Publication date: 11 June 2019

Tim Mazzarol, Geoffrey Soutar and Elena Mamouni Limnios

The purpose of this paper is to present findings from a large-scale survey of members of co-operative and mutual enterprises (CMEs) that examines the factors influencing members’…

Abstract

Purpose

The purpose of this paper is to present findings from a large-scale survey of members of co-operative and mutual enterprises (CMEs) that examines the factors influencing members’ intentions to remain loyal to the enterprise and to provide word of mouth (WOM).

Design/methodology/approach

A model was suggested and tested to examine the interrelationships between constructs measuring emotional, functional and financial value, affective and continuance commitment, intention to remain loyal to a CME and WOM communication. A large sample was drawn from a range of co-operative and mutual enterprises, and the suggested model was estimated using a partial least squares approach.

Findings

Significant relationships were found between all constructs. However, emotional value and affective commitment were found to have particularly strong relationships. Emotional value had a strong influence on both affective and continuance commitment, while affective commitment had a strong influence on loyalty and WOM.

Originality/value

This paper provides empirical support for suggestions about the factors that influence member loyalty within CMEs and the relative importance of non-financial motivations. It also provides a strong foundation upon which directors and executive managers of CMEs can build more effective member marketing and communications strategies.

Details

Journal of Services Marketing, vol. 33 no. 3
Type: Research Article
ISSN: 0887-6045

Keywords

Book part
Publication date: 27 November 2014

Jacques Defourny and Victor Pestoff

There is still no universal definition of the third sector in Europe, but it can be seen as including all types of non-governmental not-for-profit entities such as non-profit…

Abstract

There is still no universal definition of the third sector in Europe, but it can be seen as including all types of non-governmental not-for-profit entities such as non-profit organizations, mutuals, cooperatives, social enterprises and foundations. This article attempts to make sense of the current shifting conceptualization of the third sector in Europe. It is based on short country summaries of the images and concepts of the third sector in 13 European countries by EMES Network’s members, first presented in 2008 (Defourny and Pestoff, 2008; nine of them were recently revised and are found in the appendix to this article.). The perception and development of the third sector in Europe is closely related to the other major social governance institutions/mechanisms, like the market, state and community and through the third sector’s interaction with them. Moreover, many third sector organizations (TSOs) overlap with these other social institutions, resulting in varying degrees of hybridity and internal tensions experienced by them. TSOs can generate resources from their activities on the market, by providing services in partnership with the state and/or by promoting the interests of a given community or group. The country overviews document a growing professionalization of TSOs in most countries and a growing dependency of public funds to provide services. This has important theoretical and practical implications for orienting the articles included in this book. Thus, it can provide a key for better understanding the discussion and analysis in the remainder of this volume.

Details

Accountability and Social Accounting for Social and Non-Profit Organizations
Type: Book
ISBN: 978-1-78441-004-9

Keywords

Article
Publication date: 13 April 2018

Mike Bull

The purpose of this paper is to review current conceptualisations of social enterprise and present a new theoretical model for social enterprise in the UK.

2943

Abstract

Purpose

The purpose of this paper is to review current conceptualisations of social enterprise and present a new theoretical model for social enterprise in the UK.

Design/methodology/approach

This conceptual paper draws on the rise of social enterprise in the UK context. Social enterprise in the UK emerged around the 1980s, in both political consciousness and as an academic discipline. The paper explores organisational antecedents to develop a conceptual model that prioritises different legal forms of social enterprise in the UK regulatory framework.

Findings

In critiquing policy, practitioner and academic publications, as well as the theoretical models that operationalise social enterprise, there are two observations from the literature this paper examines: first, Theories to date have tended to conceptualise social enterprise as a single hybrid form, neglecting a consideration of the various legal identities, ownership and governance types; second, Theoretical models have tended to overlook the cultural, regional and political-economic histories within their conceptualisations.

Originality/value

The value and originality of this paper lies in offering a new paradigm in the conceptualisation of social enterprise in the UK. This is a new contribution to knowledge that strengthens an understanding of the field. This paper creates the space to broaden and appreciate ideologically and operationally different hybrid business types of social enterprises that include charitable, solidarity and entrepreneurial type social enterprises.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 24 no. 3
Type: Research Article
ISSN: 1355-2554

Keywords

Book part
Publication date: 25 April 2014

Jonathan Tummons

There is considerable variety in the use and citation of Wenger’s framework of communities of practice in educational research. In some cases, citations and references to Wenger’s…

Abstract

There is considerable variety in the use and citation of Wenger’s framework of communities of practice in educational research. In some cases, citations and references to Wenger’s work are superficial and lack meaningful theoretical application. In others, citations and use of Wenger’s work are critical and insightful, thoughtfully applying Wenger’s framework to a range of educational settings. The effect of these variable uses is a conceptual slippage that leads to the framework being misapplied, misunderstood and over-simplified. In this chapter I foreground the under-used idea of learning architectures. A learning architecture consists of an assemblage of components that may allow learning to take place. Such an assemblage might consist of a place (rooms, workshops, facilities), tools and equipment (textbooks, materials, handbooks, reading lists) and activities that require and encourage mutual engagement (seminars, tutorials, group presentations). In this chapter, drawing on previously published ethnographic research, one teacher-training course is used to model a learning architecture approach. At the same time, the chapter introduces and resolves one of the more contested aspects of Wenger’s framework, namely the position of pedagogy and assessment within a community of practice.

Details

Theory and Method in Higher Education Research II
Type: Book
ISBN: 978-1-78350-823-5

Article
Publication date: 7 November 2016

Mandy Powell and Magda Pieczka

Over the last 50 years the social legitimacy of public relations has improved by standardising and monitoring the education and training of its practitioners. While successful in…

Abstract

Purpose

Over the last 50 years the social legitimacy of public relations has improved by standardising and monitoring the education and training of its practitioners. While successful in developing a professional development trajectory from novice to competent practitioner, the profession has struggled to fully understand the development trajectory of its senior public relations practitioners. The diversity of occupational contexts in which public relations is practised, the condition of professional seniority and the knowledge and tools required for working at occupational boundaries is challenging for senior public relations practitioners. It is also a challenge therefore, for the profession to develop and support the learning required for senior practice beyond competency frameworks. The paper aims to discuss these issues.

Design/methodology/approach

This paper employs socio-cultural learning theory and supporting empirical evidence gained in semi-structured interviews with senior practitioners in the field to explore what senior practice entails and how senior professionals learn.

Findings

Communities of practice is useful for understanding novice practitioner learning but has insufficient explanatory power for understanding senior practitioner learning. There is an urgent need for support for senior public relations learning that moves beyond reified competency frameworks and enables senior practitioners to function autonomously outside the core community of practice. Seniority requires its learners to embrace uncertainty and confront the challenge of creating new knowledges and in the everyday practices of their professional lives.

Originality/value

“Communities of practice” has been influential in the fields of management and organisations (Bolisani and Scarso, 2014). This paper employs the idea of a learning process that takes place in “constellations of practices” (Wenger, 1998) to offer a view of senior practice as boundary dwelling (Engestrom, 2009) rather than boundary spanning and learning as situated (Lave and Wenger, 1991) in the liminal spaces those boundaries provide.

Details

Journal of Communication Management, vol. 20 no. 4
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 28 August 2019

Hong Jiang, Wentao Liu, Shukuan Zhao and Yong Chen

With the development and innovation of IoT technologies, both domestic and international people in the industry believe the development of IoT are the new points of technological…

Abstract

Purpose

With the development and innovation of IoT technologies, both domestic and international people in the industry believe the development of IoT are the new points of technological innovation and economic growth. But it is becoming more and more prominent that the industries are difficult to connect and the IoT technologies are not standardized. The purpose of this paper is to promote the further development of IoT technology and industry, technology standardization of IoT has become the focus of all concerned parties. Technology standardization, as a technological innovation and development process of the “pruning shears,” has been embedded into the various aspects of innovation activities.

Design/methodology/approach

Based on many previous theories, the authors establish a matrix of the patterns of technology standardization. The authors use the relative state of the highest level of technology of the enterprise and The degree of independent technological innovation as the two dimensions of the model. At the same time, the authors divide the competitive behaviors into two categories and match them with the technology standardization model.

Findings

The authors explain the short-term competitive behaviors in the same enterprise and among different enterprises by using the theories of mutualism and competition among species in biology, and make an analogy between the phenomenon of base pairing in DNA double helix structure and the corresponding relationship of two kinds of innovation abilities and two kinds of competitive behaviors in the process of technology standardization.

Originality/value

Combined with previous theories, explain that innovation capability plays a mediating role in the process in which the combinations of the patterns of technology standardization and competitive behaviors are transformed into the enterprise innovation performance, and the uncertainty of external environment play a regulatory role in the process. Finally, the authors established the final conceptual model for providing theoretical basis for the later research, and put forward the conclusions and prospect at the end of the paper.

Article
Publication date: 8 April 2014

Cathrine Filstad

The purpose of the study is to investigate the characteristics and interrelations between informal communities of practice and formal networks of practice and its consequences for…

752

Abstract

Purpose

The purpose of the study is to investigate the characteristics and interrelations between informal communities of practice and formal networks of practice and its consequences for learning and new knowledge at work.

Design/methodology/approach

A case study was conducted in a Norwegian bank using qualitative explorative studies and in-depth interviews with financial advisers and their leaders.

Findings

The findings demonstrate that in the absence of integration efforts via a network of practice, multiple communities of practice to ensure knowledge flow is not enough. By the same token, it is possible for new knowledge to be accepted where a community of practice functions cohesively in a singular form in close interrelation with network of practices, but only when both communities of practice and network of practices are supported by a participatory leader.

Research limitations/implications

The total of 30 in-depth interviews might call for further studies. Also, studying a Norway bank alliance does not account for cultural differences between countries.

Originality/value

To the author's knowledge there are no studies that investigate the interrelations between informal communities of practice and formal network of practices.

Details

The Learning Organization, vol. 21 no. 2
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 20 October 2020

Choun Pei Wong and David Ng

An education system can only be successful if it can develop future-ready learners who can continue to learn after graduation, take on their future lifework and thrive in the…

1625

Abstract

Purpose

An education system can only be successful if it can develop future-ready learners who can continue to learn after graduation, take on their future lifework and thrive in the future society and environment. This article examines the economic, social and environmental trajectories of Singapore and proposes that it is important for future-ready learners to develop habits of practices that will support the skills, knowledge and values that are pertinent to these trajectories.

Design/methodology/approach

School leaders are responsible for creating environments and implementing practices that are conducive for fostering habits of practices that are crucial for future-ready outcomes. The authors discuss the inadequacies of traditional teaching and learning practices in supporting these habits and elucidate how newer paradigms such as constructivism, connectivism, coagency and communities of practice might be more useful in achieving this. The authors also present a case study of a school leadership preparation programme that aims to develop future-ready learners.

Findings

This paper provides insights into how newer paradigms of teaching and learning can be supportive for developing desirable habits of practices for future readiness.

Originality/value

This discussion piece introduces a fresh concept – habits of practices – that is relevant in preparing future-ready learners in Singapore.

Details

International Journal of Educational Management, vol. 35 no. 1
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 5 March 2018

Vishal Ashok Bhosale, Ravi Kant and Ravi Shankar

The purpose of this paper is to test the relationship between supply chain knowledge flow enablers (SCKFEs), knowledge flow performance and supply chain (SC) performance…

Abstract

Purpose

The purpose of this paper is to test the relationship between supply chain knowledge flow enablers (SCKFEs), knowledge flow performance and supply chain (SC) performance (operational performance, customer satisfaction, and financial performance) for Indian manufacturing organizations.

Design/methodology/approach

A structured survey was used to collect the necessary data within the Indian manufacturing industry. Construct validity was conducted using convergent validity, reliability, and discriminant validity. Structural equation modeling was used to test the model.

Findings

The results of the study are tested based on data from 269 respondents from an Indian manufacturing organizations show positive influence: from SCKFEs to knowledge flow performance; knowledge flow performance to SC performance. In essence, the research reveals that the awareness to implement SCKFEs will increase the knowledge flow performance and SC performance.

Practical implications

The findings of this study are beneficial for decision-making authorities in the organization to know the importance of SCKFEs and their influence on knowledge flow performance and SC performance.

Originality/value

This is the unique study, which provides the theoretical framework which shows the relationship among SCKFEs, knowledge flow performance and SC performance and validates the framework with the help of an empirical study with Indian organizations.

Details

Benchmarking: An International Journal, vol. 25 no. 2
Type: Research Article
ISSN: 1463-5771

Keywords

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