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This paper aims to explore the dynamics of critical problem-solving (CPS) project teams and creativity throughout a project’s duration, in a multiple-project environment with consideration of the project’s external factors, such as customer situations. In addition, behavioural elements of the CPS project – multiple team memberships, cross-understanding and the transactive memory system – will be investigated in a multiple-project environment.

This paper investigates the dynamics of a CPS project team and creativity in a global software support organisation by conducting semi-structured interviews in Japan and Germany. There were 53 interviewees in Japan and 51 in Germany. The results presented in this paper show the outcomes of a qualitative study, specifically focusing on the processes of CPS projects using thematic analysis. In the discussion section, propositions are given based on this research’s findings as well as existing literature to denote future research possibilities.

The results of this study suggest that creativity to resolve critical problems in a project team occurs by integrating diverse information and knowledge at multi-level organisational units. They suggest that managerial functions are crucial to determining project composition, and appropriate project environments are created by facilitating multiple team memberships at multi-level organisational units.

For the academic domain, the findings have contributed to the fields of project and human resource management, and team management in a multiple-project environment. To practitioners, this study shows the importance of managing multiple projects by considering human behaviour perspectives when solving critical problems.

The purpose of this paper is to explore the major challenges to managing multiple project environments (MPE) in Australia.

The views from Australian project management practitioners drawn from various industrial sectors were collected via an e‐mailed questionnaire survey. The respondents were asked to rate a total of 22 challenges that affect the management of multiple project environments as identified from the literature review. The results of the questionnaire were analysed using ranking analysis.

The findings show that “commitment and responsibility”, “leading projects”, “planning”, and “conflict and communication” are perceived as the four challenges of most importance. Furthermore, the 22 challenges could be classified into 11 sub groupings: project management processes; competencies of project managers; project assignments; human resource allocation; resource availability; organisational culture; problem solving; competition among projects; information sharing; management of a single project; and project location.

The study forms the basis for further research. Replication of this study to other parts of the industries and world about how identification of major challenges in managing multiple projects could be used as a basis for developing appropriate strategies aimed at improving the competencies of project managers.

Based on the findings, the project management practitioners could develop a better understanding of the challenges needed to be overcome in order to perform effectively. Furthermore, the identification of these challenges could form the basis for the development of guidelines and provision of useful information for development of strategies aimed at improving the effectiveness and efficiency of project managers operating within the multiple projects environments in Australia.

In this paper, major challenges to improving the effectiveness and efficiency of project managers in managing MPEs in Australia are identified and analysed.

This conceptual paper aims to develop a multi-level mental health management framework for project management practitioners (PMPs) in architecture, engineering and construction (AEC) project organizations through organizational design theories to extend current knowledge on mental health by revealing organizational, project and external environmental factors contributing to mental health management in AEC project organizations.

A systematic literature review was adopted to propose a theoretical model that integrated five organizational design theories: institutional theory, agency theory, resources-based theory (RBT), contingency theory and complexity theory.

The model reveals permanent organization, project organization and external environment factors for mental health management in AEC project organizations. It further proposed hypothetical interrelationships between elements of permanent organization, project organization, external environment and mental health management indicators to unravel the resultant effects of the interactions on mental health of PMPs.

This research contributes to the body of knowledge by developing a multi-level mental health management framework that identify and shows how combination permanent organization, project organization and external environment elements impact mental health of PMPs in AEC project organizations. It offers a model that offers guidance to practitioners on permanent organization and project organization management practices that can be implemented to improve mental health.

Statistics in the construction industry show that lack of timely injection of funds to projects by clients is one of the common problems confronted by contractors. This problem is intensified when contractors construct multiple projects simultaneously. In these situations, it is rational that contractors share their financial resources among projects according to project conditions and the firm’s vision. This study aims to propose a fuzzy multi-criteria decision making (MCDM) model for financial management in multiple project environments.

First, the project evaluation criteria are defined using exploratory study and interviews with experts. Second, the weights of criteria are determined based on company strategies. Then, each of the projects are evaluated in each criterion. Finally, the fuzzy weighted average approach is used to determine the proportion of each project from the financial resources.

The proposed model is prepared as an applicable model for general contractors to assign financial recourses among the multiple projects optimally.

As a lack of applicable model assigning the financial resources among the multiple projects, this study is one of the first research studies that proposed a fuzzy MCDM model to assign financial resources to multiple projects optimally.

The purpose of this paper is to highlight possible hidden risks when allocating multi-skilled human resources to teams working in a multi-project environment. Are allocation strategies maximizing the use of skills for each project, the only way to improve the chances of all projects being successful? What are the risks in this strategy? What are the available alternatives?

Simulation was used for different allocation strategies to evaluate, using two different metrics, the staffing of human resources in different projects. Three categories of companies were studied, and for each typology, virtual companies were created and several scenarios of collaborators, projects and tasks were simulated to evaluate the staffing process.

It is shown that for different simulations, different allocation strategies and metrics are possible for evaluation and that there is no golden rule of staffing in organizations with multiple projects and with multiple skills collaborators. The staffing is very much dependent on the context of the company.

The numerical method provides general managers with a useful tool to enable a better distribution of staff collaborators in teams handling multiple projects that require multi-skilled human resources. This method can also be used to evaluate training needs and hiring strategies, as it presents an overview of all human resources skills and motivations.

For academics, the methodology developed enables the study of characteristics of human resources, skills and motivations, which are interesting for team formation. To practitioners, the numerical method is a practical tool for staffing in multiple skills and multiple projects. This tool can also diagnose each company situation regarding current collaborators’ skills and motivations, serving as a tool for training and for hiring.

The purpose of this paper is to explore critical success factors (CSFs) in interdisciplinary building design projects from the view point of the project members themselves. While there is a plethora of research on CSFs, there is a paucity of studies that examine CSFs within this unique project context.

Semi‐structured interviews, a survey and facilitated workshops were used to identify factors and their interrelationships within the project context.

Thirty‐one primary CSFs were distilled which were then further grouped into four interdependent group factors: management factors, design team factors, competencies and resources factors and project enablers. It would appear that there are factors that are particularly important in such project environments, which do not figure strongly in other project environments. These factors are related to the socio‐political dynamics of inter‐disciplinary team work such as passion and enthusiasm, shared values, creativity and innovation and represent so‐called “super soft factors” which reflect personal success and its importance in achieving positive project outcomes.

Although there has been significant research on CSFs in construction projects, little attention has been paid to those which are related to the collaborative design phase of such projects.

The results suggest that it is worthwhile for managers in construction related organisations and beyond to recognise the interdependencies which exist between the project context, processes and the project members' experience and affinity to the project and the team itself in project work to achieve desired outcomes.

This paper extends the CSF literature by identifying the nature of the primary factors and their interrelationships which influence project outcomes in collaborative design projects.

The purpose of this paper is to demonstrate that there is not just a single project portfolio operating within an organisation, but instead there are multiple portfolios.

This paper follows a case study methodology, utilising secondary sources in the form of publically available reports.

The authors offer a definition of whole of enterprise portfolio management and suggest that this conceptual tool will allow an organisation to control programs and portfolios, particularly, where organizations adapt to emergent situations.

This paper is supported through a single case study using secondary data only. Whilst this provides an illustrated example to support a theoretical model, further empirical research is required to determine its applicability in other sectors and organisational contexts.

This paper provides a whole of enterprise portfolio model in the utilities sector and can be applied to many organisations. It also provides a basis for further research.

This paper provides a new perspective on portfolio management, suggesting that the organisation consists of many portfolios that need to be managed in an integrative manner, rather than just the project portfolio be examined and managed in isolation.

The PMO is seen as an organisational entity entrusted to instil Project Management (PM) practices and culture within an organisation and is portrayed as the focal point of PM practices and the locus where an organisation’s knowledge management and PM practices intersect. Companies within a range of economic sectors are accommodating this entity in their organisation structures. Whilst the PMO may not appear to be prevalent in the AEC sector, many of the capabilities ascribed to it do exist either separately or in aggregate within AEC organisations. This paper presents the results of a survey, explored the adoption of the PMO concept within main contractors, project management practices, and developers in the German AEC sector. It discusses the roles that this entity can play in the organisations that are aspiring to achieve a higher level of PM competency and maturity. It also investigates the success factors associated with the successful implementation of the PMO construct and reports on some of the challenges faced in implementing the entity together with potential ways of alleviating these challenges. The research identified that there was a high level of awareness of the PMO concept and that there was a high level prevalence of many of capabilities ascribed to PMOs in the organisations sampled. Many of these organisations recognised that the PMO concept as contributing considerably to knowledge management in their organisation.

The purpose of this paper is to propose a model for planning and controlling the design process in companies that design, manufacture and assemble prefabricated engineer-to-order (ETO) building systems. This model was devised as an adaptation of the Last Planner® System for ETO multiple-project environments.

Design science research, also known as prescriptive research, was the methodological approach adopted in this research. An empirical study was carried out at the design department of a leading steel fabricator from Brazil, in which the proposed model was implemented in six different design teams.

The main benefits of the proposed model were shielding design work from variability, encouraging collaborative planning, creating opportunities for learning, increasing process transparency, and flexibility according to project status. Two main factors affected the effectiveness of the implementation process commitment and leadership of design managers, and training on design management and project planning and control core concepts and practices.

Some limitations were identified in the implementation process: similarly to some previous studies (Ballard, 2002; Codinhoto and Formoso, 2005), the success of constraint analysis was still limited; some of the metrics produced (e.g. ABI, causes of planning failures) have not been fully used for process improvement; and systematic feedback about project status was not properly implemented and tested.

The main contributions of this study in relation to traditional design planning and control practices are related to the use of two levels of look-ahead planning, the introduction of a decoupling point between conceptual and detail design, the proposition of new metrics for the Last Planner® System, and understanding the potential role of visual management to support planning and control.

This study aims to analyze the relationship between the adherence to critical chain project management (CCPM) practices and the new product development performance, in terms of the results of product development programs and product portfolio management (PPM).

A survey was conducted with 79 innovative companies operating in Brazil. Data were analyzed using correlation analysis and non-parametric tests.

Significant and positive correlations were found between CCPM adoption and the performance factors proposed. The adoption of CCPM offered stronger correlation with PPM performance than with the adoption of traditional methods. The results further indicate a possible indirect contribution of CCPM practices to the product development program by means of PPM improvement.

This study deepens the knowledge of the joint study between project management and new product development, by bringing empirical evidence that the adoption of specific practices suggested by CCPM is used by organizations with superior performance. Moreover, the results broaden CCPM literature by attesting that companies do not necessarily have to apply the CCPM approach in a formal and explicit way to obtain the performance results given. The analyses still have practical value when indicating which CCPM practices should be prioritized by managers seeking high performance in PPM.