Search results

11 – 20 of over 3000
Open Access
Article
Publication date: 25 August 2021

Daniele Leone, Francesco Schiavone and Michele Simoni

The present study aims to contribute to the growing stream of literature about the network perspective of value co-creation via key account management (KAM) by exploring how…

3234

Abstract

Purpose

The present study aims to contribute to the growing stream of literature about the network perspective of value co-creation via key account management (KAM) by exploring how firms, in complex industrial markets, use key account strategies to create value, not only for buyers and sellers of industrial products/services but also, more widely, for larger ecosystems of stakeholders. The research question this paper seeks to address is how the KAM approach promotes value co-creation in multi-stakeholder ecosystem.

Design/methodology/approach

To answer this research question, this study uses a qualitative research approach based on data triangulation. This study focuses on the market access (MA) strategies implemented by a multinational UK-based pharmaceutical company within the Italian multi-stakeholder health-care ecosystem over several years.

Findings

The results show that KAM in complex networks acts as a catalyst for value creation, through multiple interactions with different actors and an ad hoc configuration of five strategic levers: product performance, economic impact, institutional relationships, commercial organization and communication. These levers are able to unlock the appropriate value drivers and form a specific “market access mix” implemented by the firm to both promote the adoption of the firm’s products and generate value for all market stakeholders.

Originality/value

The study offers an innovative and comprehensive evidence-based model for designing specific MA strategies aimed at co-creating value within multi-stakeholder ecosystems. The proposed MA mix outlines the fact that knowledge, relationships and innovation are not unique factors that can be leveraged by stakeholders to co-create value.

Details

Journal of Business & Industrial Marketing, vol. 36 no. 13
Type: Research Article
ISSN: 0885-8624

Keywords

Book part
Publication date: 28 March 2022

Arun A. Elias

The Sustainable Development Goal 12 (SDG 12) that aims at ensuring sustainable consumption and production patterns is dependent on efficient and effective transport…

Abstract

The Sustainable Development Goal 12 (SDG 12) that aims at ensuring sustainable consumption and production patterns is dependent on efficient and effective transport infrastructure. But many new transport infrastructure projects are delayed due to complex conflicts between multiple stakeholders with different stakes. This chapter illustrates how a multi-stakeholder participation process based on systems thinking can be used to generate a shared mental model of stakeholders in conflict. Using the systems thinking and modelling methodology, the complex problem situation is first structured by identifying and analysing the stakeholders. Then a participative approach is employed to develop a systems model that captures the underlying structure responsible for the problem situation. Finally, three strategic interventions are formulated by the stakeholders to improve the system behaviour in the long term. In this chapter, both quantitative and qualitative data were collected using structured interviews, focus groups and secondary sources. Using a New Zealand transport infrastructure project, the chapter shows that effective multi-stakeholder participation, capable of leading to some form of multi-stakeholder partnership, can help reduce delays in a transport infrastructure project. Practically, the chapter provides a framework that can reach an accommodation between conflicting stakeholders. Overall, this chapter contributes New Zealand–based empirical research to the literature on multi-stakeholder participation for achieving SDG 12 within the context of Agenda 2030.

Details

Environmental Sustainability and Agenda 2030
Type: Book
ISBN: 978-1-80262-879-1

Keywords

Book part
Publication date: 18 August 2014

Mara Gorli, Laura Galuppo, Paolo Pezzana, Giuseppe Scaratti and Abraham B. (Rami) Shani

This chapter focuses on an innovative effort in the Italian context in which a complex web of partnerships was created as the foundation of an alternative model of health care…

Abstract

Purpose

This chapter focuses on an innovative effort in the Italian context in which a complex web of partnerships was created as the foundation of an alternative model of health care. More specifically, the start-up of a health-care organization – Welfare Italia Servizi (WIS) – is analyzed and discussed with respect to its sustainability.

Design/methodology/approach

The process of organizing a sustainable health care is analyzed through the theoretical lenses of multi-stakeholders management and partnership perspectives.

The possibility of developing dense knowledge about the WIS’s case has stemmed from our collaboration with the organization board with regard to a research process intended to monitor the organizational start-up and its sustainability challenges.

Findings

The case provides new insights into the dynamic nature of building multi-stakeholder partnership in a complex environment; the developmental life-cycle challenge of multi-stakeholder partnership, and the meaning of sustainability. The case suggests a tapestry of issues such as how sustainability may be “paradoxical,” dynamic, led by different and sometimes conflicting logics, and changeable over time like a growing tree in an intricate forest.

Originality/value

The case can stimulate learning and discussions both within the community of practitioners and the community of academics with respect to which promising conditions could help address the challenge of starting-up a sustainable organization in the health-care field.

Details

Building Networks and Partnerships
Type: Book
ISBN: 978-1-78190-886-0

Keywords

Open Access
Article
Publication date: 28 November 2023

Rudrajeet Pal and Erik Sandberg

The purpose of this study is to explore the antecedents of uncaptured sustainable value and strategies to generate opportunities to capture it in the circular supply chain of…

Abstract

Purpose

The purpose of this study is to explore the antecedents of uncaptured sustainable value and strategies to generate opportunities to capture it in the circular supply chain of post-consumer used clothing.

Design/methodology/approach

This study is based on an inductive analysis of 21 semi-structured interviews conducted with various stakeholders in the circular clothing supply chain (for-profit and not-for-profit) using the value mapping approach, as previously applied in the literature on sustainable business models.

Findings

Fifteen antecedents of uncaptured sustainable value, and thirteen value opportunity strategies were revealed that hinder or generate multi-dimensional value types. Economic value is impacted the most, while there is lack of explicit understanding of the impact of these antecedents and strategies on environmental and social value capture. From a multi-stakeholder perspective, the ecosystem is emerging as new for-profit actors are developing novel process technologies, while not-for-profit actors are consolidating their positions by offering new service options. There is also an emerging “coopetition” between the different stakeholders.

Research limitations/implications

More granularity in the different types of uncaptured value could be considered, and external supply chain stakeholders, such as the government, could be included, leading to more detailed value mapping.

Practical implications

This research provides practitioners with a value-mapping tool in circular clothing supply chains, thus providing a structured approach to explore, analyse and understand uncaptured value and value opportunities.

Originality/value

This extended value perspective draws upon the value-mapping approach from the sustainable business model literature and applies it in the context of the circular clothing supply chain. In doing so, this research illustrates circular clothing supply chains in a new way that facilitates an improved understanding of multi-dimensional and multi-stakeholder value for embedded actors.

Details

The International Journal of Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 2 April 2020

Sang Senyao, He Wei and Ni Ma

Taking Tibet as a case study, this paper aims to develop an in-depth understanding of the influence that off-season tourism promotion (OTP) has on seasonal destinations from a…

Abstract

Purpose

Taking Tibet as a case study, this paper aims to develop an in-depth understanding of the influence that off-season tourism promotion (OTP) has on seasonal destinations from a multi-stakeholder perspective.

Design/methodology/approach

A qualitative research method was designed using participatory observation, in-depth interviews and focus group interviews in Tibet from March 2018 to February 2019.

Findings

The results revealed the different effects of OTP on destinations from a multi-stakeholder perspective. Residents report place change as a perceived threat from off-season tourists. Additionally, the irregular nature of seasonal employment can lead to service provider–related failures. While traditional seasonal tourists viewed OTP promotions as the destruction of place identity, promotion-motivated tourists presented a lesser degree of place loyalty. The prospect of off-season tourism has also led to concerns among scholars regarding deteriorating environmental sustainability.

Practical implications

This paper can help destination managers and policymakers re-assess the effects of seasonality and off-season tourism policies.

Originality/value

This paper discusses the phenomenon of seasonality from a multi-stakeholder perspective. The study explores residents’ perception of OTP-related place change, the causes of seasonal employment and how the market segments in off-season tourism, all of which complement existing research. Lastly, using a mixed data collection and analysis method, the study provides a feasible approach to analyze tourism phenomena.

标题:淡季旅游促销如何影响季节性目的地?多元利益相关者视角下的西藏

Purpose

本(límite de 100 palabras)文以西藏为例, 从多方利益相关者的角度深入了解了旅游淡季促销(OTP)对季节性旅游目的地的影响。

Design/methodology/approach

本文采用参与式观察法、深度访谈法、焦点小组访谈法, 于2018年3月至2019年2月在西藏开展定性研究。

Findings

研究结果从多方利益相关者的角度揭示了旅游淡季促销(OTP)对目的地的不同影响。根据居民的报告, 地方的变化被视为来自淡季游客的威胁。此外, 季节性就业的不规律性可能导致服务提供方出现相关问题。传统的季节性游客认为OTP是对地方认同的破坏, 而以促销为动机的游客对地方的忠诚度较低。淡季旅游的前景也引起了学者们对环境可持续性恶化的担忧。

Practical implications

本文可以帮助旅游地管理者和决策者重新评估季节性和淡季旅游政策的影响。

Originality/value

本文从多方利益相关者的角度探讨了季节性现象。本研究探讨了居民对OTP相关的地点变化的感知、季节性就业的原因以及淡季旅游的市场细分, 这些都弥补了现有研究的不足。最后, 运用混合数据收集与分析方法, 为旅游现象的分析提供了一条可行的途径。

关键词

季节性, 淡季旅游, 定性, 利益相关者, 可持续性, 西藏

Cómo la promoción del turismo fuera de temporada afecta los destinos estacionales? Una perspectiva de múltiples actores en el Tíbet

Propósito

Tomando el Tíbet como un estudio de caso, este documento desarrolla una comprensión profunda de la influencia que la promoción turística fuera de temporada (OTP) tiene en los destinos estacionales desde una perspectiva de múltiples actores.

Diseño/metodología/enfoque

Se diseñó un método de investigación cualitativa utilizando observación participativa, entrevistas en profundidad y entrevistas de grupos focales en el Tíbet desde marzo de 2018 hasta febrero de 2019.

Resultados

Los resultados revelaron los diferentes efectos de OTP en los destinos desde una perspectiva de múltiples actores. Desde el punto de vista de los residentes los cambios en el destino se percibe como una amenaza de los turistas fuera de temporada. Además, la naturaleza irregular del empleo estacional puede conducir a fallos relacionados con los proveedores de los servicios. Mientras que los turistas tradicionales de temporada vieron en las promociones de OTP una pérdida de identidad del lugar, los turistas motivados por la promoción presentaron un menor grado de lealtad al lugar. La perspectiva del turismo fuera de temporada también ha generado preocupaciones entre los académicos sobre el deterioro de la sostenibilidad ambiental.

Implicaciones prácticas

Este documento puede ayudar a los gerentes de destino y a los responsables políticos a reevaluar los efectos de la estacionalidad y las políticas de turismo fuera de temporada.

Originalidad/valor

Este artículo discute el fenómeno de la estacionalidad desde una perspectiva de múltiples actores. El estudio explora la percepción de los residentes sobre los cambios del destino relacionado con la OTP, las causas del empleo estacional y la percepción que tienen los segmentos de mercado en el turismo fuera de temporada, todo lo cual complementa la investigación existente. Por último, utilizando un método mixto de recopilación y análisis de datos, el estudio proporciona un enfoque factible para analizar los fenómenos turísticos.

Palabras clave

estacionalidad, turismo fuera de temporada, cualitativo, partes interesadas, sostenibilidad, Tíbet

Tipo de papel

Trabajo de investigacion

Details

Tourism Review, vol. 76 no. 1
Type: Research Article
ISSN: 1660-5373

Keywords

Article
Publication date: 15 July 2020

Gabriel Eweje, Aymen Sajjad, Shobod Deba Nath and Kazunori Kobayashi

The purpose of this paper is to critically examine the concept of multi-stakeholder partnerships in relation to the United Nations' sustainable development goals and propose a…

3222

Abstract

Purpose

The purpose of this paper is to critically examine the concept of multi-stakeholder partnerships in relation to the United Nations' sustainable development goals and propose a renewed multi-stakeholder partnerships framework that enables the implementation of the sustainable development goals.

Design/methodology/approach

This paper employs an integrative review methodology to assess, critique and synthesize the extant literature on the multi-stakeholder partnerships and sustainable development goals.

Findings

We propose a conceptual framework of multi-stakeholder partnerships to support the sustainable development goals implementation. Thus, this paper contributes to the conceptual understanding of the multi-stakeholder partnerships mechanism that enhances the sustainable development goals implementation.

Research limitations/implications

We propose a conceptual framework of multi-stakeholder partnerships to support the sustainable development goals implementation. Thus, this paper contributes to the conceptual understanding of the multi-stakeholder partnerships mechanism that enhances the sustainable development goals implementation.

Originality/value

We contend that this is one of the few early papers that contributes to the conceptual development of a collaborative multi-stakeholder partnerships paradigm by which such partnerships are formed and institutionalized among multiple interacting sectors to achieve the sustainable development goals.

Details

Marketing Intelligence & Planning, vol. 39 no. 2
Type: Research Article
ISSN: 0263-4503

Keywords

Open Access
Article
Publication date: 13 July 2021

Olga Dziubaniuk, Maria Ivanova-Gongne and Ekaterina Berdysheva

This study aims to explore the challenges and complexities of interaction in international stakeholder networks within the context of projects focused on the implementation of…

2970

Abstract

Purpose

This study aims to explore the challenges and complexities of interaction in international stakeholder networks within the context of projects focused on the implementation of sustainable development goals (SDGs). In particular, it examines the challenges faced by stakeholders in a network from a developed country during interaction in the context of a developing country.

Design/methodology/approach

Using a qualitative approach, this study analyses interview data collected from the key managers of an international consulting company in charge of a water supply and sanitation project in Nepal. The primary data is triangulated with secondary data, such as project reports and related academic articles.

Findings

This study illustrates how interaction in international stakeholder networks affects and is interrelated with SDGs, as well as how aiming to achieve one specific goal can stimulate the implementation of other sustainable goals. Further, this research shows how project managers from a developed country had to adapt to the specifics of the developing country context and how their sustainability project influenced the well-being of local communities by improving environmental and social sustainability.

Research limitations/implications

The research suggests that challenges in stakeholder interaction may arise because of differences in process management methods used by the international stakeholders involved in the project and country-context specifics, such as corruption, imperfect national regulations, cultural specifics, effects of climate change, etc.

Originality/value

The paper contributes to the literature on international multi-stakeholder interaction between actors from developed and developing countries. Furthermore, it adds to the literature on stakeholder networking by highlighting the importance of engaging in a dialogue with local communities during the conceptualisation stages of both sustainability and SDG implementation because of diverging worldviews and practices.

Details

critical perspectives on international business, vol. 18 no. 4
Type: Research Article
ISSN: 1742-2043

Keywords

Article
Publication date: 30 May 2020

Pia Charlotte Faeth and Markus G. Kittler

The successful management of business expatriates and their families in hostile environments (HE) is a current concern for academics and human resources (HR) practitioners alike…

1133

Abstract

Purpose

The successful management of business expatriates and their families in hostile environments (HE) is a current concern for academics and human resources (HR) practitioners alike. Terrorism and other forms of violent crime have become salient topics on the public agenda, and international organizations are increasingly affected. Hence, scholarly interest in the HR implications for organizations sending staff to HEs has recently grown, and a nascent research area has emerged. This paper is the first systematic review synthesizing emerging literature in the field of expatriate management in HEs and its theoretical foundations, applying a multi-stakeholder perspective.

Design/methodology/approach

Following accepted review procedures, systematic searches were conducted across three major databases. Manual search in target journals provided additional scrutiny.

Findings

After analysing 28 articles, four main stakeholders were identified as follows: environments, expatriates, assigning organizations and the expatriates' social networks. Findings reveal the ways of how all stakeholders can affect expatiation success or be affected so that the success of the assignment is jeopardised.

Originality/value

Our paper illustrates how these diverse articles can be linked within a comprehensive multi-stakeholder framework and provides avenues for future research. We also shift attention to neglected theoretical perspectives that might further improve the understanding of expatriates in HEs while offering actionable guidance for managerial and organizational practices.

Details

Journal of Global Mobility: The Home of Expatriate Management Research, vol. 8 no. 1
Type: Research Article
ISSN: 2049-8799

Keywords

Article
Publication date: 8 June 2021

Sujie Peng, Fu Jia and Bob Doherty

The purpose of this paper is to systematically review the academic literature on non-governmental organizations’ (NGOs) role in sustainable supply chain management (SSCM) to…

1681

Abstract

Purpose

The purpose of this paper is to systematically review the academic literature on non-governmental organizations’ (NGOs) role in sustainable supply chain management (SSCM) to develop a conceptual framework.

Design/methodology/approach

This paper conducts a systematic literature review through an analysis of 47 papers identified from peer-reviewed academic journals published from 2002 to 2020.

Findings

Adopting social movement theory and based on thematic findings, this paper proposes four steps and six propositions in the process of NGOs fostering SSCM. These include relative deprivation, political opportunities, resource mobilization and collective action, based on which we developed a conceptual framework regarding the role of NGOs in improving sustainability in supply chains. The proposed conceptual model opens a new avenue of research in NGO literature and several directions for further research.

Originality/value

This study may be the first to provide a systematic review of NGOs’ role in improving sustainability in supply chains. Moreover, by borrowing the social movement theory from sociology, this paper able to propose a new conceptual framework with a research agenda so as to deepen the understanding of the phenomenon and provide directions for future research.

Details

Supply Chain Management: An International Journal, vol. 27 no. 3
Type: Research Article
ISSN: 1359-8546

Keywords

Article
Publication date: 14 June 2022

Juliette Senn, Mercedes Luque-Vílchez and Carlos Larrinaga

The purpose of this study is to provide insights into how accounting and accountability systems can contribute to transforming metrics used thus far in research performance…

Abstract

Purpose

The purpose of this study is to provide insights into how accounting and accountability systems can contribute to transforming metrics used thus far in research performance evaluation. New metrics are needed to increase research impact on the challenges addressed by science. In particular, we document and reflect on accounting transformations towards responsible research and innovation (RRI).

Design/methodology/approach

The study draws on the European H2020 MULTI-ACT research project that focuses on the development of a collective research impact framework in the area of health research. We document, analyse and report our engagement in this project, which also included research funders, patient organizations, health researchers, accounting practitioners and health care providers. Drawing on RRI, Mode 2 knowledge production and accounting performativity, we inquire into the potential of accounting technologies to foster knowledge production and increase research impact.

Findings

The study shows how the engagement of accounting with other disciplines enables the development of new and relevant forms of research impact assessment. We document how accounting can be mobilised for the development of new forms of research impact assessment (i.e. indicators that evaluate key accountability dimensions to promote RRI) and how it helps to overcome the difficulties that can emerge during this process. We also show how the design of multiple accountabilities’ indicators, although chronically partial, produced a generative interrogation and discussion about how to translate RRI to research assessment in a workable setting, and the pivotal role of certain circumstances (e.g. the presence of authoritative actors) that appear during the knowledge production process for creating these generative opportunities.

Practical implications

This study illustrates the key role of accounts in the generation of knowledge. It also shows the value of considering the stakes of all affected actors in devising fruitful accounting approaches. This collective perspective is timely in the accounting discipline and could foster the connection between academics and practice which is so far under-reported. This perspective should be useful for policymakers such as the European Union and managers in the design of new policies, initiatives and practices.

Social implications

Discussing and devising appropriate research assessment frameworks is strategic for the maximization of the social impact of research results. Accounting has a key role to play in optimizing a sustainable return on investment in research.

Originality/value

How to assess research impact in a more balanced way is in an early stage of development. The study provides empirical and practical material to advance further work and develop its potential to broaden the conceptualization of accountability.

Details

Sustainability Accounting, Management and Policy Journal, vol. 13 no. 5
Type: Research Article
ISSN: 2040-8021

Keywords

11 – 20 of over 3000