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The aim of this study was first to confirm that a specific bank’s employees were generally more information security-aware than employees in other Australian industries and second to identify the major factors that contributed to this bank’s high levels of information security awareness (ISA).

A Web-based questionnaire (the Human Aspects of Information Security Questionnaire – HAIS-Q) was used in two separate studies to assess the ISA of individuals who used computers at their workplace. The first study assessed 198 employees at an Australian bank and the second study assessed 500 working Australians from various industries. Both studies used a Qualtrics-based questionnaire that was distributed via an email link.

The results showed that the average level of ISA among bank employees was consistently 20 per cent higher than that among general workforce participants in all focus areas and overall. There were no significant differences between the ISA scores for those who received more frequent training compared to those who received less frequent training. This result suggests that the frequency of training is not a contributing factor to an employee’s level of ISA.

This current research did not investigate the information security (InfoSec) culture that prevailed within the bank in question because the objective of the research was to compare a bank’s employees with general workforce employees rather than compare organisations. The Research did not include questions relating to the type of training participants had received at work.

This study provided the bank’s InfoSec management with evidence that their multi-channelled InfoSec training regime was responsible for a substantially higher-than-average ISA for their employees. Future research of this nature should examine the effectiveness of various ISA programmes in light of individual differences and learning styles. This would form the basis of an adaptive control framework that would complement many of the current international standards, such as ISO’s 27000 series, NIST’s SP800 series and ISACA’s COBIT5.

The purpose of this paper is to present a new technique for monitoring gas leakage in underground pipelines to prevent dangerous explosions.

A novel system for monitoring methane concentration in underground spaces was developed by integrating the multi-channeled air sampling method with an infrared gas sensor. A pipe installation methodology (without excavation) was established and verified accordingly.

The proposed approach was proven successful in reducing the quantity of sensors needed for real-time monitoring of underground pipeline leakage by about 80 per cent. Furthermore, this system lowers total operational cost by as much as 60 per cent.

The results presented here represent a possible solution to reducing the public safety risks associated with explosions and fires caused by pipeline leakage in underground spaces. Its total cost is low and its monitoring efficiency is high.

The purpose of this study is to demonstrate and characterise a soft-tooled micro-injection moulding process through in-line measurements and surface metrology using a data-intensive approach.

A soft tool for a demonstrator product that mimics the main features of miniature components in medical devices and microsystem components has been designed and fabricated using material jetting technique. The soft tool was then integrated into a mould assembly on the micro-injection moulding machine, and mouldings were made. Sensor and data acquisition devices including thermal imaging and injection pressure sensing have been set up to collect data for each of the prototypes. Off-line dimensional characterisation of the parts and the soft tool have also been carried out to quantify the prototype quality and dimensional changes on the soft tool after the manufacturing cycles.

The data collection and analysis methods presented here enable the evaluation of the quality of the moulded parts in real-time from in-line measurements. Importantly, it is demonstrated that soft-tool surface temperature difference values can be used as reliable indicators for moulding quality. Reduction in the total volume of the soft-tool moulding cavity was detected and quantified up to 100 cycles. Data collected from in-line monitoring was also used for filling assessment of the soft-tool moulding cavity, providing about 90% accuracy in filling prediction with relatively modest sensors and monitoring technologies.

This work presents a data-intensive approach for the characterisation of soft-tooled micro-injection moulding processes for the first time. The overall results of this study show that the product-focussed data-rich approach presented here proved to be an essential and useful way of exploiting additive manufacturing technologies for soft-tooled rapid prototyping and new product introduction.

Describes how homeostatic models can be applied to modelling the normal processes, as well as the critical phenomena, such as paralysis, shock or collapse, which work in the polarised world. Discusses the development of civilisation against a background of the fight for resources, territories, spheres of influence, as well as the war between the technologies, behind which are the people. This produces an ultimately bad effect upon the ecology. Thus, unless the human race does not think better of it and changes the prevailing paradigm in relation to the nature and to the people themselves, a bitter pay‐off – the global ecological catastrophe – is due. Outlines a created simulating model of the community, which shows that a global ecological catastrophe is likely to occur between 2020 and 2050. This time frame represents a zone of bifurcation, which, it is said, may result in either the death of civilisation, or an excruciating process of rebirth, which would also involve a transition to the new information technologies (based on the principles of the plasma, vacuum, or torsion fields, and so forth). In order to avert the global ecological catastrophe, suggests that it is necessary to accept the noospheric thinking code and, among other changes the organisational structure of the United Nations Organization (UNO), and the relationships between countries.

The purpose of this paper is to report on a user-centred analysis of video digital libraries and to present users’ criteria based on concepts emerging directly from the responses of study participants. As a time-based and multi-channeled format, video warrants considerations for information delivery through interactive tools such as digital libraries.

A survey method was used to collect open-ended responses from participants. Content analysis was performed on the responses, and categories then emerged to form the coding scheme where simple and weighted frequencies were calculated to obtain a ranked set of users’ criteria. Cohen’s κ was 0.87, indicative of high-level of inter-coder reliability. In the end, 81 participants contributed a total of 385 open-ended responses, which were all then analysed and coded.

The emergent coding method and continuous refinements to the coding scheme ultimately produced 28 criteria (subcategories) under four primary categories. Criteria corresponding to “retrieval functionality” of video digital libraries emerged as the highest, or most frequently referenced, primary category, while the “user interface”, “collection qualities”, and “user support” followed, respectively.

The primary research contribution is a baseline for video digital libraries that can be applicable throughout design and evaluation. Future studies can utilise findings presented here as guidance for the initial design stages and/or for assessing systems via targeted evaluations.

While users’ criteria of digital libraries have been analysed from non-visual contexts, they have not been directly assessed as they pertain to users’ experiences and perceptions with video, which is needed as the nature and structure of video can influence users and use.

This paper examines recent Canadian public policies intended to create a window for domestic entertainment programming on television in the face of a series of economic and technological factors which favour greater cultural integration with the American television market. These factors include the limited revenues available to the conventional public and private TV sectors, audience fragmentation through cable, and both the readily availability, and audience acceptance in English Canada, of inexpensive shows from the USA. Recent policies have focussed upon increasing the number of Canadian cable channels in a country where most people subscribe to cable; but paradoxically, public funding for the mainstay of domestic entertainment programming, the Canadian Broadcasting Corporation, is being drastically cut. The impacts of these cuts on the Corporation’s mandate, and proposed remedies, are outlined. It is concluded that public broadcasting policies are now being determined by economic rather than cultural goals, and that the Corporation is a victim of this trend.

Multi-channel business operations are standard practice in most business contexts today. The popularity of multi-channel adoption among developing countries is growing fast. In Bangladesh, the retailers who adopted multi-channel retailing have been getting a very good response from the consumers. This study aims to understand the factors that influence manufacturers’ decisions to adopt multiple channels in Bangladesh. The authors applied an extended technology acceptance model with three variables: business innovation, business competition and consumer satisfaction.

Partial least squares-structural equation modeling was applied to test the data collected from 157 companies and relevant hypotheses.

The study findings show that Bangladeshi manufacturers are positive about, and expect benefits from, applying the new channel. The study also revealed that customer satisfaction considerably affects multi-channel adoption in Bangladesh. Similarly, business innovation and business competition play a significant role in introducing multiple business channels.

This research was conducted in Bangladesh, and data are collected from Dhaka and Chittagong that may limit the generalizability of findings.

The research goal was to understand a manufacturer’s perception to adopt multi-channel in business. The proposed research model was able to address the major factors that drive a manufacturer to introduce multiple business channels, especially in Bangladesh.

Many research and case studies have been done the past couple of decades, but most of them are consumer oriented. Little research has been done to investigate a manufacturer’s point of view adapting innovation in business. Though some research articles are available online, most of them from developed countries. So, the study’s goal was to study developing countries scenario; thus, the authors choose Bangladesh.

Observes that traditional retail, catalog, and online‐only businesses face a critical decision – to accept a new, yet unrefined business model that includes multiple channels or to retain their single channel model and risk becoming obsolete and left behind by new, multi‐channel competitors. The decision process and implementation of a multi‐channel strategy could be simplified if businesses understood what drives consumers to a single channel, multiple channels, and which channels are preferred. Outlines the key issues facing multi‐channel marketers, and encourages multi‐channel businesses to take a customer‐centric view rather than a channel focused view to work through the challenges unique to the multi‐channel marketer. A model of multi‐channel buyer behavior is proposed to help the multi‐channel marketer develop a customer‐centric view. Presents a series of propositions which serve to encourage and direct future research in this area.

Consumers increasingly experience multi‐channel service and a significant challenge for the service organization is to ensure that the design of the multi‐channel interface contributes to the service experience and helps to build bonds with customers. The purpose of this paper is to elucidate four features (i.e. problem‐handling, record accuracy, usability, and scalability) used by customers to evaluate multi‐channel service and investigates their impact on customer relationship and loyalty intentions.

The study involves an online survey with customers selected randomly in two service industries. Empirical data are analyzed using structural equation models.

Customer evaluations of the multi‐channel service interface have a strong influence on customer trust in the organization but a negligible impact on customer commitment. Trust, however, has a positive effect on commitment, thus enhancing customer loyalty.

The measures developed in the study represent a summary account for considerations involving multi‐channel service. However, the ability to capture the hypothesized roles of the multi‐channel service interface suggests a robust foundation for future research. These consumer‐based measures provide managers with a blueprint allowing for the integrated analysis and design of customer touch points.

This paper provides key variables to advance the study of multi‐channel service. Ways are suggested in which firms can benefit from a view of their service channels as an interface system to inform effective service design strategies.

This study aims to examine whether gender, fashion innovativeness and opinion leadership, and need for touch have effects on consumers' multi‐channel choice and touch/non‐touch shopping channel preference in clothing shopping.

A survey was conducted using a convenience sample of 123 male and 154 female US college students. Data were analyzed using PASW Statistics 18 and Analysis of Moment Structure (AMOS) 18.

Results showed that participants' multi‐channel choice was influenced only by fashion innovativeness and opinion leadership such that consumers high in fashion innovativeness and opinion leadership tend to use more than one shopping channel. Touch channel preference was influenced by need for touch and multi‐channel choice such that participants who had higher need for touch and used more than one channel for clothing shopping preferred local and non‐local stores. Non‐touch channel preference was influenced by fashion innovativeness and opinion leadership and multi‐channel choice. Regardless of gender, those high in fashion innovativeness and opinion leadership who used more than one channel preferred TV retailers, catalogs, and online stores.

Results cannot be generalized to the larger population of other consumer groups. Future research should include other population groups.

This study is the first to investigate the effects of consumers' gender, fashion innovativeness and opinion leadership, and need for touch on their multi‐channel choice and touch/non‐touch shopping channel preference in clothing shopping.