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The purpose of this paper is to determine whether CEOs use multi‐stakeholder communications in their annual report letters and to describe any patterns observed in those communications.

Annual report letters of the ten largest US companies were examined using content and text analysis procedures.

CEOs made little use of multi‐stakeholder communications in their annual letters. Some variations were found among the sample companies' letters, including differences in word counts, reading ease scores, and number of word types.

A small sample of companies and one medium of communication were used in carrying out the study. Increasing the sample size, the array of industries represented, and the variety of media may yield more robust results.

Recommendations for communicating with a multi‐stakeholder audience are proposed.

The paper examines how stakeholders relate both to the organization and to one another, a focus not examined in great depth elsewhere in the literature.

The chapter aims to explore the corporate social responsibility (CSR) policy domain at EU decision-making level, aiming to understand the nature of the participation shaping the CSR policy agenda co-design.

Building on a conceptual framework of participation, the chapter highlights the literature and policy views around the importance of EU CSR policy and how EU envisage the framework of the CSR policy co-design. By highlighting conceptual dimensions of the participatory governance, different levels of participation that shape the policy are evidenced. In particular, a case analysis emphasising the predominant role of the consultation approach in the decision-making process of the CSR policy is undertaken.

The findings shed light on the shift from the traditional passive participation in EU CSR policy decision making, based on purely communications towards consultation and multi-stakeholders participation. From the multi-stakeholder perspective, the EU Multi-Stakeholder Forum’s strategic relevance is observed, however, with no clear mechanisms to enforce its aims. Although the CSR policy is a core priority on the policy agenda, its voluntary approach justifies its early stages of implementation and fragmented use.

The research is qualitative, based on literature review and policy view. Further research directions could enrich the chapter.

The research contributes to the theoretical discussion around participation in a supranational context. Our insights shed light on the levels of participation and CSR policy goals and call for a critical debate on the EU policy co-design processes. Furthermore, through the lens of a case analysis, it sheds light on how EU CSR forum fits in with the current EU structure and its ‘principle of subsidiarity’, which states that decisions must be taken close to its citizens.

The purpose of this paper is to outline the application of user centred design (UCD) within a research project to support the design, development and evaluation of a brain computer interface (BCI) with associated home-based services and remote therapy station for people with acquired brain injury (ABI).

A multi- stakeholder UCD approach was adopted to include people living with ABI, their caregivers and therapists providing rehabilitation. A three-phased iterative approach was implemented: Phase 1 was to gather user requirements, Phase 2 an iterative design phase with end user (EU) groups and therapists and finally the verification and implementation phase. The final phase had two strands of a home-based BCI evaluation with target EUs and their caregivers, alongside this, therapists evaluated the final therapist station that supports the use of the BCI at home. Ethical governance, inline with Ulster University, was awarded.

UCD enabled the co-creation and validation of a home-based BCI system for social inclusion and rehabilitation.

This was the first BCI project to adopt UCD to design and validation a novel home-based BCI system and migrate this from the lab to home. It highlights the importance of UCD to bridge the gap between the technical developers and those whom the technology is aimed at. This complex design process is essential to increase usability and reduce device abandonment.

The purpose of this paper is to draw on empirical data to interrogate the correlation between participation in leadership development programmes by individual leaders and the ability of higher education institutions to learn organisationally from such participation.

Applying a multi-stakeholder perspective, this paper focuses on the experiences of both senior and entry-level university managers and how these are connected systematically to institutional climates and structures conducive to learning.

There is a tendency for vice chancellors, directors of human resources and other senior managers to identify participants to sponsor programmes without putting in place mechanisms and cultural processes to incorporate their individual learning into organisational improvement.

The paper raises questions as to how societal needs are served by the organisational behaviours of universities with respect to developing leaders, and what higher institutions might do differently to increase the impact of developing leaders on their organisations. Suggested approaches include facilitating constructive dialogue in an experimental, reflective environment and integrating action learning and mentoring into institutional practices.

The purpose of this paper is to describe the development and implementation of the first telepsychology initiative in Haiti. Haiti is the world’s first black-led republic. It is also the only nation established by slave revolt and the first independent Caribbean state. In this case study, the development and pilot implementation of the first telepsychology initiative in the country of Haiti is described. The initiative was designed to provide psychoeducational and emotional support to community members and frontline health workers in the wake of the COVID-19 pandemic in this under-resourced country.

A multi-stakeholder approach was used and brought together local, national and international partners from governmental and non-governmental organizations as well as the academic community. Program data was collected from May 2020 through November 2021. The initiative was implemented across four regions of Haiti: Nord, Artibonite, Reste-Quest and Sud.

A total of 701 individuals received telepsychology services. More community members participated (n = 508 sessions) than frontline health workers (n = 193 sessions). Service utilization ranged from one to four counseling sessions. Initial data suggest that telepsychology is a potentially acceptable and feasible option to increase access to mental health services in Haiti. Significant logistical and cultural concerns must be taken into consideration to refine services.

To the best of the authors’ knowledge, the telepsychology initiative is the first of its kind and may serve as an exemplar for other similar countries with limited mental health resources. The authors provide information on successes, barriers and lessons learned as well as recommendations for enhancing services.

Organizations are increasingly required to take up extended responsibilities for social and environmental outcomes, including in global value chains. To address these challenges, the organization must call upon stakeholders to engage, contribute, and innovate, and in turn, this requires the organization to have a stronger social basis for its relationships. An integrative model of global value chain management based on social cooperation shifts the focus from corporate reputation to value chain reputation, from a firm-centric view of corporate reputation to a multistakeholder conception of value chain reputation. This approach conceptualizes reputation as a dynamic and potentially vulnerable organizational feature which cannot always be managed by public relations but requires a more stable notion grounded in something more permanent in the organization’s character, history, and the quality of its relationships with stakeholders. We consider the prospects for attending to organizational integrity as a stabilizing force for its public reputation. Integrity may be adopted as a hypernorm for motivating stakeholders who share a concern for the organization’s reputation. Co-creating reputation depends upon a social bond of cooperation developed by stakeholders caring about the organization and in turn, the organization caring about its stakeholders. This socialized understanding of reputation-building is grounded in an ethic of care and manifested through joint purposes, boundary-crossing processes, collaboration practices, and a division of labor into which value chain members are integrated and brought into relation with one another. We propose a model of global value chain management that discusses organizational capabilities required for such an approach.

This paper aims to explore challenges and opportunities associated with young carers' employment in Australia.

Using a multi-stakeholder approach, this study captures the reflections of stakeholders (n = 8) and young carers (n = 10) about opportunities for, and experiences of, paid employment for young carers.

Despite many organisations internationally increasingly pushing diversity agendas and suggesting a commitment to equal opportunity experiences, this study found that young carers' work opportunities are often disrupted by their caring role. For young carers to be successful in their careers, organisations need to provide further workplace flexibility, and other support is required to attract and retain young carers into organisations and harness their transferrable skills for meaningful careers.

The paper highlights important implications for human resource management practitioners given the need to maximise the participation of young carers as workers, with benefits for young carers themselves, employers and society.

The research adds to the human resource management and work–family conflict literature in examining young carers through drawing on Conservation of Resources theory to highlight resources invested in caring leads to loss of educational and work experience resources. This leads to loss cycles and spirals, which can potentially continue across a lifetime, further contributing to disadvantage and lack of workplace and societal inclusion for this group of young people.

The purpose of this paper is to identify the main types of sector-based resistance that affect the success of the innovation, and specifically the Internet of Things (IoT), with particular reference to professional football, as a prime example of how institutions can prevent the IoT from being used. The starting point for the research is the assumption that innovation has to address institutional obstacles in the form of economic and cultural resistance. The main purpose of the paper, however, is to highlight resistance at individual level and resistance that is company specific and sector specific, in connection with the introduction of the IoT in professional sport, and the risk of an epidemic effect in relation to the general acceptance of (or opposition to) the IoT.

Research is based on the qualitative analysis of a specific football industry case, with reference to the introduction of innovation within the sports sector.

Sector-based resistance in the football industry can influence other sectors. Scepticism and lack of trust in the IoT vision create obstacles put in place by sectorial institutions. Sector-based resistance propels the obstacles to a more general level, affecting how the IoT vision is acknowledged in every business sector. This leads to a chain-reaction, whereby the general resistance induces sector-based institutions to delay the process of adopting IoT instruments, because of the unresolved cultural and economic issues.

This research, which examines how the potential of the IoT can be exploited, is based on a single case study.

Supranational regulations addressing the introduction and governance of the IoT are important; however, sector-specific self-regulations must not be underestimated, because of the risk of general, widespread scepticism against the IoT.