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This paper aims to explore why creating a mentoring culture can help to transform businesses and solve key recruitment, training and development and retention issues. It looks at what a mentoring culture is and the benefits and provides advice for companies on how to build this kind of culture.

This paper considers the approach taken by leadership coaching company The OCM to develop effective coaching and mentoring programmes which can contribute to organisational success in an ever-changing business environment. This paper explores current business challenges and how they can be overcome.

Creating a mentoring culture can transform a business. It can address many talent and leadership-based challenges and tap into the potential of knowledge transfer across a multi-generational workplace. The paper includes two case studies of organisations whose experiences of mentoring and coaching have been overwhelmingly positive and led to much-needed cultural shifts.

This paper attempts to raise awareness of the benefits of mentoring and coaching as an effective method for attracting, developing and retaining people and meeting the challenges of a modern workplace.

Ageing demographics are impacting employers around the world and, for many organisations, there are strong business reasons to develop strategies for managing the age profiles of their workplaces. Societal ageing is not necessarily bad news for business: older workers can be a valuable resource for employers in terms of skills, in-house knowledge and flexibility. Further, as populations age, businesses are delivering goods and services to an ageing market, and older workers can be a valuable resource. While ageing demographics can provide opportunities for the business community, there are significant challenges facing employers. For example, balancing the career interests and expectations of older and younger workers will necessitate new approaches to workforce planning, performance management and team building. As skilled workers become more scarce, employers need to also find ways to make better use of the talents and capabilities of older unemployed people. This chapter is written by representatives of employer networks in Europe and Asia. We discuss innovative approaches to age diversity of organisations on both continents. These include approaches to phased retirement, lifelong learning, flexible retirement and mentoring. In the final section, we suggest a research agenda which will generate practical knowledge for businesses which want to better manage workplace ageing. A business-focused research agenda includes improving the understanding of generations in the East and West, the intersection of age and other forms of diversity, lifelong learning, joblessness and providing the business case for businesses of different forms.

Many low-income students are unable to participate in internship programs because they lack financial resources to pay for the cost of housing and relocating to the internship site. This paper examines the types of benefits or supports related to housing and relocation that employers are providing to paid interns.

This paper uses content analysis to examine the types of supports included in job advertisements posted on Handshake, the largest early career networking platform in the US.

During the period studied, less than 11% of internships advertised indicated that the employer was willing to provide housing or relocation support, only 107 employers across the US. Only 53 employers were willing to provide free company-sponsored housing. Internships offering support are clustered in the fields of business, engineering and research, providing almost no internships for students in other fields.

Given the high cost of housing, if a student does not have access to considerable financial resources, they are unlikely to participate in an internship or will be limited to a position in their commutable area. To level the playing field among all students, employers need to offer free or subsidized company-sponsored housing to student interns. While some employers do offer support, the number of students needing support far exceeds the number of internships available.

While there is information on what students identify as barriers, there is no accurate picture of employer supports available to mitigate these barriers. This exploratory analysis is the first to examine the benefits and supports employers are providing to paid interns.

This fourth volume of our series on Contemporary Perspectives in Family Research addresses timely and pressing issues concerning intergenerational relations among adults within families. As our guest editors note, there has been a dramatic rise in research interest in this area, spurred in part by large scale demographic trends. Prominent among these are world-wide increases in longevity, which in turn have noticeably extended the shared lifetimes of generations. This rise in living multi-generational families and their member interactions have led to renewed discussions and debates regarding norms of filial responsibility and a resurging interest in changing patterns of kin assistance, among several other issues treated in this volume.

The purpose of this paper is to explore family business, leadership development, family dynamics, succession, and governance. It is appropriate for undergraduate and graduate family business and leadership courses; and to facilitate dialogue among members of family enterprises to introduce the need to address family dynamics and leadership issues.

This case blends issues arising out of several family firms known to the author. Events, people, details, and location have been merged and adapted into this one case. The case method is used for the purposes of identifying key issues and provoking discussion on areas critical to multi-generational family enterprises.

The case study method allows readers to explore and dialogue possible options for dealing with issues of unexpected family business leadership transition.

Every family enterprise generation has unique challenges and opportunities. This case facilitates discussion that helps explore leadership succession issues and leadership development. For family business members, it is vehicle for neutral exploration of possible issues in their own organizations.

This is an original case study based on the blending of issues and adaptation from several family firms.

A better understanding of applicant attraction enables organizations to manage their talent needs, thus enhancing HR effectiveness. Even though generational difference exists in modern organizations, scholarly work investigating the salient predictors of applicant attraction between the Gen-X and millennial cohorts is missing. The authors attempt to inform the literature by addressing this gap.

The study captures applicant attraction using a survey-based study of 1949 working employees in India, representing Gen-X and millennial generations.

The study provides critical factors that differentially impact millennial and Gen-X members' attraction toward an organization. It also reveals that satisfaction in the current job affects millennials and the Gen-X cohorts differently.

Recruitment research has neglected the predictors of applicant attraction among generational cohorts. Further, studies on generational differences have originated in western contexts and have ignored the emerging economies. Based on the responses of working professionals, our study increases the generalizability of the results.

The multi-generational workplace has the largest proportion of both Gen-X and millennial employees. A deeper understanding of their preferences can help HR practitioners leverage the drivers of applicant attraction. The study provides inputs to design recruitment strategies to target generational groups within and outside the organization.

The present study examines the phenomenon in an emerging market marked by a high economic growth rate and an eastern cultural context. The study presents a more realistic representation of applicant needs by sourcing inputs from working employees across generation groups.

By combining manifold approaches from migrant entrepreneurship and family business studies, the purpose of the paper is to shed some light upon the contextual features of motivation, resources, generational pathways of Turkish migrant family entrepreneurs in Berlin – through the lens of a mixed and multiple embeddedness approach.

An explorative research design, based on an eclectic theoretical framework and on purposive sampling, combines qualitative in-depth interviews/content analysis and on-site observation resulting in an almost ethnographic assessment of selected case studies of Turkish migrant family entrepreneurs (concerning age (min. 20 years), size (15+ employees) and currently at a stage of succession).

The results show that despite specific strategies vary – four circumstances hold true for all cases: (1) firm trajectories were characterized by little strategic planning and mostly trail-and error processes in the past and business survival is highly dependent on owner families; (2) owner families heavily relied on personal, family and collective resources, not benefiting from promotion programmes or micro-funding measures for SMEs; (3) owner families have actively developed their (mixed) embeddings during the growth of their migrant business beyond the single ethnic group at various spatial scales; (4) succession adds another layer of context – what we call here multiple embeddedness – with ambivalent effects: emerging potentials and conflicts between the preceding and succeeding generation.

Results have shown that is it necessary to set up both: customized funding opportunities for migrant start-ups in general and succession consulting for migrant family entrepreneurs in particular. Given the magnitude of family migrant entrepreneurs and the accelerating migration patterns in most Western European countries, there is urgent need for such measures.

Family entrepreneurship has been often discussed without a migration perspective, neither taking a systematic look at pertinent motivation, resources, and future trajectories nor context. Migrant entrepreneurship studies barely take the family or family-specific issues (e.g. succession) into account, and mainly deal with the integration or economic aspects. Our mixed and multiple embeddedness approach allows for a holistic view on transgenerational migrant family entrepreneurship by integrating both socio-spatial (actor, family, network, micro, meso, macro) and multi-generational contexts (preceding, succeeding).

The purpose of this paper is to establish how consumer knowledge is transferred among family members in multi-generational families, based on the consumer socialisation theory. Understanding how consumers learn about consumption and are socialised as consumers is critical to developing marketing strategies throughout the family lifecycle. Central to current conceptions of consumer socialisation is the idea that individuals make decisions as outcomes of previous socialisation processes. However, socialisation takes place in the meso-level social setting and there is need to understand how these meso-systems interact when it comes to consumption.

Using a social system design and dyadic analysis, the authors tested knowledge transfer and consumer socialisation agency in multi-generation families in Vietnam, yielding a sample size of 654 individuals and 218 families.

The authors demonstrate the role of consumer socialisation agency on consumer knowledge transfer between people within families. The study illustrates that where knowledge is limited, family-related services and household products will be jointly considered within the family.

This study was undertaken within a single country setting, but the technique and findings have wider implications for collectivist family decision-making in other settings. The limitations of cross-sectional research are acknowledged; the method specifically overcomes issues with self-reported measures by collecting data from multiple people within the social system.

Our findings suggest that consumer knowledge and learning is bi-directionally transferred through consumer socialisation agency. In complex new market situations, marketers can target the social system and ensure that knowledge will be transferred between members.

Social system design and dyadic analysis have not previously been used to examine meso-level consumption settings. The results provide unique understanding of consumer learning in social settings.

The purpose of this paper is to demonstrate how traditional definitions of family, in the context of employment, have not kept pace with actual family formation in the USA and much of the rest of the world, and how this disadvantages individuals from atypical (i.e. non‐nuclear), but increasingly common, families.

A wide range of literature from disciplines spanning industrial relations, gerontology, management, and family studies is invoked to illustrate how employers' definitions of “family” are often incompatible with actual contemporary family structures, and how this poses difficulties for employed individuals in non‐traditional families.

Many family structures are not accounted for by employment legislation and thus organizational work‐family policies. These include same‐sex couples, multi‐generational and extended families (e.g. including parents or other elders; members from outside the bloodline or with grandparents providing primary care for grandchildren) and virtual families.

The authors discuss a number of problems associated with current provision of work‐family policy and practice among organizations, and recommend that governments and organizations expand upon the traditional definition of “family” to better enable employees in a variety of familial configurations to successfully balance their work and family demands.

This paper identifies current failings in employment legislation and suggests improvements so that both governments and organizations can better facilitate employees' work‐life balance. As such, it will be of use researchers, practitioners, and policy makers interested in the interface between work and family.

This article is written in two parts and is presented as research-based insight on the growth of formal workplace mentoring programs and the alignment of mentoring with workforce development strategy.

The research is taken from a two-year study conducted in the Australian rail industry aimed at establishing a harmonized approach to the use of workplace mentoring. Using mixed-methods and an interpretive approach seven major rail organizations from Australia and New Zealand contributed to detailed case studies, on-line surveys and in-depth interviews. Responses were obtained from all levels and functional areas within the organizations

Research findings support the literature and show a growing interest in the use of formal workplace mentoring to deal with a wide range of organizational issues such as employee retention, engagement, absence and turnover. Importantly, mentoring was found to be highly valued in the area of knowledge transfer and especially across multi-generational groups. In parallel with other traditional industries, rail organizations in Australia are about to lose large volumes of highly qualified and long-serving Baby-Boomers. Therefore, workforce development strategies will need to facilitate the transfer of tacit knowledge to a new generation of rail employees who are eager to learn, but less conformable with formal training courses. Mentoring is becoming an effective option for delivering this change.

The findings are contextual and may not fit all settings, but they offer a comparative account of workplace mentoring in an industry facing perpetual change, economic challenges and an impending shortage of skills in key areas.

These articles have practical implications for human resource practitioners and professionals involved in the implementation of workforce development projects. Mentoring is an old concept enjoying new fame, but the intrinsic nature of mentoring, such as the need for highly-trusted relationships and confidential meetings means that organizations should tread carefully as they can engage mentees at a deep psychological level.

These articles will be of value to human resource professionals and managers, assisting them to think differently about workplace mentoring and consider how the characteristics of mentoring are interdependent with the broader goals of workforce development.