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Article
Publication date: 20 May 2021

Muhammad Usman Tariq, Muhammad Babar, Marc Poulin and Akmal Saeed Khattak

The purpose of the proposed model is to assist the e-business to predict the churned users using machine learning. This paper aims to monitor the customer behavior and to…

Abstract

Purpose

The purpose of the proposed model is to assist the e-business to predict the churned users using machine learning. This paper aims to monitor the customer behavior and to perform decision-making accordingly.

Design/methodology/approach

The proposed model uses the 2-D convolutional neural network (CNN; a technique of deep learning). The proposed model is a layered architecture that comprises two different phases that are data load and preprocessing layer and 2-D CNN layer. In addition, the Apache Spark parallel and distributed framework is used to process the data in a parallel environment. Training data is captured from Kaggle by using Telco Customer Churn.

Findings

The proposed model is accurate and has an accuracy score of 0.963 out of 1. In addition, the training and validation loss is extremely less, which is 0.004. The confusion matric results show the true-positive values are 95% and the true-negative values are 94%. However, the false-negative is only 5% and the false-positive is only 6%, which is effective.

Originality/value

This paper highlights an inclusive description of preprocessing required for the CNN model. The data set is addressed more carefully for the successful customer churn prediction.

Details

Journal of Modelling in Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-5664

Keywords

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Article
Publication date: 2 August 2013

Muhammad Usman Tariq

The purpose of this paper is to develop a risk management framework, combined with Six Sigma tool and techniques, to help handle the undesired effects that can occur…

Abstract

Purpose

The purpose of this paper is to develop a risk management framework, combined with Six Sigma tool and techniques, to help handle the undesired effects that can occur during the project execution. There exist various risk management methodologies but none of them provide an efficient framework and tools to handle undesired effects. In this paper, the goal is to assist practitioners in management of risks.

Design/methodology/approach

The author defines a new risk management framework on the basis of critical review of previous research applied in the industry related to different manufacturing, construction, HR, Marketing, IT and other domains. The strengths and weaknesses of these methods have been compared through empirical analysis based on real‐life case studies.

Findings

An enhanced framework is developed for handling, management and analysis of risk associated with the projects. An extended model is presented by combining the previous risk management methodologies with Six Sigma methodologies, in order to achieve both improvement and minimization of risks simultaneously. The risk management framework defined in project management lacks compatibility and enhancement with the handling in real‐time projects. By combining a number of methodologies, after critical study of related frameworks, it has been possible to devise a framework which has proved to be beneficial.

Research limitations/implications

The model defined in the paper is based on implementation and approvals from the management and takes time for implementation of Six Sigma. Currently the enhanced model is implemented in a single process in a real‐time industry to validate the model. A through study and knowledge of processes with data is required in order to implement the model.

Social implications

The proposed model achieves higher organizational performance by motivation and training of its employees handling large‐scale projects. This has increased the knowledge of persons by minimizing the barrier to change management; hence, achieving organizational excellence and project management with ease.

Originality/value

The methodology will help organizations, especially in the manufacturing industry, to minimize the risks in both pre‐execution and post‐execution of projects. It enables overall improvement of organization with total product management, root cause analysis, project management knowledge areas and combination of Six Sigma tools. It also makes the knowledge management concept possible within the framework, to maintain the flow of knowledge throughout the organization. It has decreased dependency on a single person and promotes team management concepts with shared work values.

Details

International Journal of Lean Six Sigma, vol. 4 no. 3
Type: Research Article
ISSN: 2040-4166

Keywords

Content available
Article
Publication date: 29 July 2021

Muhammad Tariq Majeed and Abida Zainab

In recent years, the fast growth of Islamic banks (IBs) has generated debates among policymakers and economists about the sustainability and performance of these…

Abstract

Purpose

In recent years, the fast growth of Islamic banks (IBs) has generated debates among policymakers and economists about the sustainability and performance of these institutions. This paper aims to undertake a comparative analysis of the financial performance of IBs and conventional banks (CBs) in Pakistan over the period 2008–2019 to evaluate how IBs are faring compared to their conventional peers.

Design/methodology/approach

This paper considers financial ratio analysis (FRA) to analyze and compare the performance of the top-10 IBs and CBs operating in Pakistan. The sample includes five full-fledged IBs and five CBs which offer Islamic windows in Pakistan. We have selected the top-5 best performing CBs offering Islamic windows. This study offers a comparative analysis of Islamic v/s conventional banks.

Findings

The results show that Islamic banks are better capitalized, less risky and have higher liquidity. In contrast, the profit of Islamic banks is found lower than CBs. The logical reasoning behind these performance indicators has been discussed in detail.

Research limitations/implications

The study has provided an analysis of financial performance only for Pakistan. A cross-country analysis could be more representative of the performance of Islamic Banks.

Practical implications

The size of Islamic banking industry should be enhanced by opening new branches and promoting Islamic finance literacy.

Originality/value

The study assists investors, borrowers and managers in making better decisions. It also provides the latest valuable information to regulators and policymakers in making rules and policies for the financial industry in Pakistan.

Details

ISRA International Journal of Islamic Finance, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0128-1976

Keywords

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Article
Publication date: 11 March 2019

Naveed Iqbal Chaudhry, Iqra Aftab, Zainab Arif, Usman Tariq and Muhammad Azam Roomi

The purpose of this paper is to explain the relationship between customer-oriented strategy (COS) and financial performance (FP) of firm, to examine the role of supportive…

Abstract

Purpose

The purpose of this paper is to explain the relationship between customer-oriented strategy (COS) and financial performance (FP) of firm, to examine the role of supportive human resource management (HRM) in COS implementation and contribution toward FP of firm. It also examines the mediating role of innovation capability (IC) between COS and FP of firm.

Design/methodology/approach

The approach used for this study is quantitative. Data required for testing of hypothesis were gathered from the managers of manufacturing firms of Gujranwala, Pakistan. To conduct the data analysis, structural equation modeling was used.

Findings

Findings of this study showed that there is significantly positive relation between COS and FP with the significant positive mediating effects of supportive HRM and IC.

Research limitations/implications

This research has been conducted in manufacturing sector only. So, it is suggested to future researchers to carry out this research in other sectors. Second, this research focused only on IC but there are many other organizational capabilities (OC) that can be used.

Practical implications

This research would be helpful for all firms adopting COS to understand that how to mobilize their HR to accomplish the purpose of strategy. It will enable manufacturing firms to understand and work on IC.

Originality/value

This study is anticipated to add value to the existing literature of strategy process and OC. This study is one of the first to examine IC as mediator between COS and organizational FP so it opens new areas for research.

Details

Personnel Review, vol. 48 no. 3
Type: Research Article
ISSN: 0048-3486

Keywords

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Article
Publication date: 28 November 2019

Muhammad Sohail and Sana Tariq

Thermal and species transport of magneto hydrodynamic Casson liquid over a stretched surface is investigated theoretically in this examination for the three-dimensional…

Abstract

Purpose

Thermal and species transport of magneto hydrodynamic Casson liquid over a stretched surface is investigated theoretically in this examination for the three-dimensional boundary layer flow of a yield exhibiting material. The phenomenon of heat and species relocation is based upon modified Fourier and Fick’s laws that involves the relaxation times for the transportation of heat and mass. Conservation laws are modeled under boundary layer analysis in the Cartesian coordinates system. The purpose of this paper is to find the influence of different emerging parameters on fluid velocity, temperature and transport of species.

Design/methodology/approach

Reconstructed nonlinear boundary layer ordinary differential equations are analyzed through eigenvalues and eigenvectors. Due to the complexity and non-existence of the exact solution of the transformed equations, a convergent series solution by the homotopy algorithm is also derived. The reliability of the applied scheme is presented by comparing the obtained results with the previous findings.

Findings

Physical quantities of interest are displayed through graphs and tables and discussed for sundry variables. It is discerned that higher magnetic influence slows down fluid motion, whereas concentration and temperature profiles upsurge. Reliability of the recommended scheme is monitored by comparing the obtained results for the dimensionless stress as a limiting case of previous findings and an excellent agreement is observed. Higher values of Schmidt number reduce the concentration profile, whereas mounting the values of Prandtl number reduces the dimensionless temperature field. Moreover, heat and species transfer rates increase by mounting the values of thermal and concentration relaxation times.

Originality/value

The phenomenon of heat and species relocation is based upon modified Fourier and Fick’s laws which involves the relaxation times for the transportation of heat and mass. Conservation laws are modeled under boundary layer analysis in the Cartesian coordinates system.

Details

Multidiscipline Modeling in Materials and Structures, vol. 16 no. 3
Type: Research Article
ISSN: 1573-6105

Keywords

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Article
Publication date: 30 July 2020

Qurat Ul Ain, Xianghui Yuan, Hafiz Mustansar Javaid, Muhammad Usman and Muhammad Haris

The purpose of this research is to examine whether board gender diversity reduces the agency costs of firms in the context of Chinese listed firms.

Abstract

Purpose

The purpose of this research is to examine whether board gender diversity reduces the agency costs of firms in the context of Chinese listed firms.

Design/methodology/approach

This paper uses a large sample of 23,340 firm-year observations of Chinese listed companies during 2004–2017. The authors use ordinary least squares regressions as the primary methodology with a wide range of methods to control for endogeneity and to check robustness, including the fixed-effect method, instrumental variable approach, lagged gender diversity measures, propensity score matching, Blau index, Shannon index and industry-adjusted measures of agency costs.

Findings

The evidence reveals that the participation of female directors in corporate board reduces agency costs, which correlates with conflicts of interest. Moreover, gender-diverse boards are more effective in state-owned enterprises (SOEs), in which agency issues are more severe. Female directors also provide better monitoring roles in more-developed areas. Finally, corporate boards that have a critical mass of female directors have a greater tendency to reduce agency costs as compared to their token participation. Overall, all findings support the validity of agency theory.

Practical implications

This study shows the economic benefit of female directors in the boardroom by reducing agency costs and by improving firms' governance structure. Regarding the government, which is gradually introducing board gender diversity policies, this study provides valuable pragmatic information for Chinese regulators on this issue.

Originality/value

This study extends the literature by providing evidence that gender diversity in boardroom matters for shareholders' wealth maximization. It provides novel evidence that a critical mass of female directors is more effective in reducing agency costs compared to a single female on the board, and that the effect of gender diversity varies in relation to ownership structure and region.

Details

International Journal of Emerging Markets, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-8809

Keywords

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Article
Publication date: 4 September 2020

Muhammad Athar Nadeem, Zhiying Liu, Usman Ghani, Amna Younis and Yi Xu

This study, based on social exchange theory, aims to explore knowledge hiding behavior in relation to shared goals of individuals working in teams and trust…

Abstract

Purpose

This study, based on social exchange theory, aims to explore knowledge hiding behavior in relation to shared goals of individuals working in teams and trust (cognitive-based trust and affective-based trust) as a boundary condition on shared goals and knowledge hiding relationship.

Design/methodology/approach

A total sample of 270 reliable questionnaires are collected from university students in China. SPSS and AMOS are employed for the data analysis of the proposed model.

Findings

Findings of the study have indicated that shared goals are negatively associated with knowledge hiding behavior. Furthermore, trust (cognitive-based trust and affective-based trust) moderates the relationship between shared goals and knowledge hiding behavior.

Practical implications

This study has provided empirical proof and in-depth understanding and recommendations for supervisors and administrative authorities to form the culture of groups/teams with shared goals to reduce the undesirable individual behaviors.

Originality/value

This study, among the first empirical studies investigating the relationship between shared goals and knowledge hiding behavior, trust as a moderator, enriches the existing academic literature of and provides valuable insight into the research on knowledge hiding and knowledge management.

Details

Management Decision, vol. 59 no. 6
Type: Research Article
ISSN: 0025-1747

Keywords

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Book part
Publication date: 29 December 2016

Mahfod Aldoseri and Andrew C. Worthington

The purpose of this chapter is to review the risks Islamic financial institutions face in an emerging market context, including risk sharing in Islamic financing and…

Abstract

The purpose of this chapter is to review the risks Islamic financial institutions face in an emerging market context, including risk sharing in Islamic financing and Shari’ah (Islamic law) compliance risk. We explore current risk management practices and establish the link between risk management and the financial performance of banks and the efficiency and effectiveness of financial sectors in emerging markets. Because of their distinctive risk profile, Islamic finance institutions face challenges in risk management. We show that Islamic banking is riskier in emerging markets because of the presence of immature money markets, limitations in the availability of lender of last resort facilities, and deficiencies in market infrastructure. There is also no evidence that Islamic banks have developed effective solutions for managing the risks conventional banks face as well as their own unique risks. We suggest that the countries that do this best are those that prioritize the structure of risk management knowledge and capabilities in a single financial regulator.

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Article
Publication date: 17 June 2021

Sarminah Samad, Muhammad Kashif, Shanika Wijeneyake and Michela Mingione

The primary aim of this study is to investigate how Islamic religiosity shapes the ethical attitude of customer relationship managers while predicting their behaviours.

Abstract

Purpose

The primary aim of this study is to investigate how Islamic religiosity shapes the ethical attitude of customer relationship managers while predicting their behaviours.

Design/methodology/approach

A survey-based, cross-sectional data is collected from 257 customer relationship managers working in leading Islamic Banks in Pakistan.

Findings

Results demonstrate that religiosity positively influences the attitude of managers. Furthermore, the effect of subjective norms to predict ethical intentions is found insignificant which opens a new debate for the scholarly community.

Originality/value

A key contribution of this study is the investigation of Islamic religiosity as a predictor of managerial attitude. Furthermore, the context of Islamic bank managers is a new context of this investigation.

Details

Journal of Islamic Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1759-0833

Keywords

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Article
Publication date: 26 July 2021

Talat Islam, Muhammad Ali, Saqib Jamil and Hafiz Fawad Ali

This study aims to investigate individual-related consequences of workplace bullying among the health-care section. Specifically, this study examined the mediating role of…

Abstract

Purpose

This study aims to investigate individual-related consequences of workplace bullying among the health-care section. Specifically, this study examined the mediating role of burnout between workplace bullying and nurses’ well-being. Moreover, passive avoidant leadership is examined as a conditional variable between workplace bullying and burnout.

Design/methodology/approach

This study collected data from 314 nurses working in various hospitals through a questionnaire-based survey using Google Form in two waves.

Findings

Structural equation modeling confirmed the negative effect of workplace bullying on nurses’ well-being, whereas burnout mediates this relationship. In addition, passive avoidant leadership was identified as a conditional variable that strengthens the positive association between workplace bullying and burnout.

Research limitations/implications

Although data for the study were collected in two waves, still cross-sectional design limits causality.

Practical implications

This study suggests management to focus on developing and implementing counter-bullying rules to avoid the adverse consequences of workplace bullying (e.g. capital loss, recruitment costs, burnout, well-being, etc.). In addition, leaders/supervisors must be trained to fulfill their responsibilities to reduce negative consequences.

Originality/value

Studies on workplace bullying in high-power distance cultures are scant. Therefore, drawing upon conservation of resource theory, to the best of the authors’ knowledge, this is the first study that has investigated the moderating role of passive avoidant leadership on the association between workplace bullying and burnout.

Details

International Journal of Human Rights in Healthcare, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2056-4902

Keywords

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