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Article
Publication date: 11 September 2021

Mousa Albashrawi, Yousef Asiri, Muhammad Binsawad and Latifah Alqahtani

The purpose of this study is to explore the impact of social media use on both empathy and well-being through using a five-factor model (FFM) of personality in the context of…

Abstract

Purpose

The purpose of this study is to explore the impact of social media use on both empathy and well-being through using a five-factor model (FFM) of personality in the context of Saudi Arabia.

Design/methodology/approach

Data were collected from the 13 regions in Saudi Arabia. Confirmatory factor analysis was used to measure the reliability and validity of the study’s constructs and a structural equation modeling technique was applied to test the study hypotheses.

Findings

With a sample of 450 users, the regression results indicate a less significant relationship between personality and social media use, as well as between personality and affective empathy, while a more significant relationship between personality and cognitive empathy. Also, individuals’ well-being are influenced directly by the heavy use of social media.

Research limitations/implications

The cross-sectional design used in this research may not be able to provide the true essence of the hypothesized relationships compared to the cause-effect design. This study furthers the understanding of the role of personality on empathy and well-being in social media among Saudis from one side and provides insights to professionals for better improvement of social media and so better individuals’ well-being from the other side.

Originality/value

This paper fills an untapped gap in a developing country context by exploring the relationship between the usage of social media and the two dimensions of empathy, which, in turn, influence well-being under the theoretical lens of an FFM personality.

Details

Journal of Asia Business Studies, vol. 16 no. 2
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 30 August 2023

Muhammad Ashraf Fauzi, Norwazli Abdul Wahab, Mohd Hanafiah Ahmad and Imaduddin Abidin

The purpose of this study is to review university social responsibility (USR) using a well-known quantitative approach of bibliometric analysis. Compared to corporate social…

Abstract

Purpose

The purpose of this study is to review university social responsibility (USR) using a well-known quantitative approach of bibliometric analysis. Compared to corporate social responsibility (CSR), USR is in its infancy stage, requiring further exploration of its meaning and impact toward higher education institutions (HEIs).

Design/methodology/approach

A total of 306 publications and 9,530 cited references were retrieved from the Web of Science database. Bibliographic coupling analysis was applied to uncover present themes, while co-word analysis was used to predict future trends.

Findings

Findings suggested that themes are centralized toward the impact of USR on HEIs. USR is important for HEIs to attain excellence in today's challenging business environment.

Research limitations/implications

USR could develop HEIs into world-renowned institutions by establishing a good reputation and engaging with the broader community, locally and internationally. USR is regarded as HEIs' new value proposition in marketing its brand within the competitive environment in higher education.

Originality/value

This study is the first that reviews USR by extracting the knowledge structure and providing visualization on the implicit themes of the subject interest.

Details

Journal of Applied Research in Higher Education, vol. 16 no. 3
Type: Research Article
ISSN: 2050-7003

Keywords

Article
Publication date: 16 June 2021

Rahul Singh Rathore and Rajat Agrawal

The paper aims to review existing performance indicators in technology business incubators (TBIs) and propose some new indicators with a focus on incubation activities in higher…

Abstract

Purpose

The paper aims to review existing performance indicators in technology business incubators (TBIs) and propose some new indicators with a focus on incubation activities in higher educational institutes (HEIs) of India.

Design/methodology/approach

Performance indicators of various types of incubators were identified from research papers followed by interview, consultation and suggestion from experts of the subject. Nature of interrelationship between the identified indicators has been established with the help of Interpretive Structural Modelling methodology and Matrice d’impacts croisés multiplication appliquée á un classment analysis.

Findings

Number of ideas came for screening and number of ideas converted to start-ups, survival rate of incubatees is the indicators which have the highest driving power followed by time taken in screening an idea and number of failed or rejected ideas returned back into incubation. Few indicators (driving indicators) are affecting performance of other indicators as well.

Research limitations/implications

Some performance indicators are proposed which can be used for measuring performance of technology incubators in India. The actual implications will be known when these findings are used to assess performance of some technology incubator. This also is the limitation of the study that some cases can be included to validate the findings of this research.

Practical implications

A total of 15 performance indicators for measuring performance of TBIs in Indian HEIs have been proposed. The proposed indicators will help incubator management to prioritize the efforts and resource allocation.

Social implications

TBIs are looked upon as mechanism for promoting entrepreneurial culture in Indian HEIs. Their success is well linked to growth of society. This research will help technology incubators to identify the most important factors in incubation process. Performance improvement will directly affect society in whole. Culture of IEE (Innovation, Entrepreneurship and Employment ) can be achieved through technology incubators

Originality/value

Identification of new indicators for performance measurement of incubators in Indian HEIs is the novelty of this research. This has a lot of value due to multilevel hierarchy model.

Details

Management Research Review, vol. 44 no. 11
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 31 August 2023

Diin Fitri Ande, Sari Wahyuni and Ratih Dyah Kusumastuti

This study aims to fill several gaps in the literature. First, it examines the Umrah industry from the supply side, investigating the pivotal factors for travel agencies’…

Abstract

Purpose

This study aims to fill several gaps in the literature. First, it examines the Umrah industry from the supply side, investigating the pivotal factors for travel agencies’ performance. Second, it empirically investigates service leaders’ competencies specific to the hospital and tourism industry. Third, it clarifies whether there is a direct impact of organisational service orientation on business performance. Fourth, it explores the influence of network capabilities in a service context, specifically in travel agencies, which has rarely been discussed.

Design/methodology/approach

This is a mixed-method study with sequential explanatory research design. First, a quantitative approach was conducted with 150 authorised travel agencies in Indonesia, with two manager-level employees representing each agency. The data were analysed using descriptive statistics and structural equation modelling. A qualitative study was conducted to enrich the findings by interviewing the Director of Umrah and Hajj Development of the Ministry of Religious Affairs of the Republic of Indonesia and three other respondents.

Findings

Service leaders’ competencies and resource capacity significantly influence organisational service orientation, leading to enhanced perceived service quality and performance. In addition, resource capacity influences network capabilities, improving performance.

Originality/value

This study identifies factors affecting the performance of Umrah travel agencies in an intensely competitive environment, which has rarely been discussed. This sheds light on how travel agencies can survive and succeed in this competitive industry. Moreover, this study provides evidence regarding the role of network capabilities in the tourism industry and the impact of organisational service orientation, both directly and indirectly, on performance.

Details

Journal of Islamic Marketing, vol. 15 no. 3
Type: Research Article
ISSN: 1759-0833

Keywords

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