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Article
Publication date: 15 April 2022

Muhammad Asghar Ali, Ding Hooi Ting, Ahmad Shahrul Nizam Isha, Muhammad Ahmad-Ur-Rehman and Shoukat Ali

The purpose of this study/paper is first to determine the impact of perceived recovery justice (PRJ) (as a second-order construct) on recovery satisfaction and repurchase…

Abstract

Purpose

The purpose of this study/paper is first to determine the impact of perceived recovery justice (PRJ) (as a second-order construct) on recovery satisfaction and repurchase intentions; secondly, to investigate the mediating impact of customer affection and recovery satisfaction (on the relationship between PRJ and repurchase intentions and satisfaction and repurchase intentions, respectively); and thirdly, to examine the moderating effect of gender on the relationships between PRJ–recovery satisfaction–repurchase intentions.

Design/methodology/approach

The authors used a self-administrated survey technique for data collection. Afterwards, partial least square structural equation modelling was used to evaluate the data from 300 respondents (the automotive insurance industry in Punjab, Pakistan).

Findings

The findings show that PRJ, recovery satisfaction and customer affection positively predict repurchase intentions. PRJ also indirectly predicts repurchase intentions through the mediating effect of recovery satisfaction. Gender has a contingent effect on the PRJ–customer satisfaction–repurchase intentions relationship, such that the effect is higher for females than males. These findings have important theoretical and practical implications. To counter service failure, this study helps to draft effective strategies and policies for the insurance industry to make customers loyal patrons.

Practical implications

These findings have important theoretical and practical implications. To counter service failure, this study helps to draft effective strategies and policies for the insurance industry to make customers loyal patrons.

Originality/value

This study also tested a novel relationship, in that the authors used customer affection as a mediating factor between the satisfaction and repurchase intentions relationship. Moreover, the authors also tested the moderating role of gender in PRJ–recovery satisfaction–repurchase intentions associations.

Details

Journal of Asia Business Studies, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1558-7894

Keywords

Article
Publication date: 1 April 2000

Hamid Saeed, Muhammad Asghar, Muhammad Anwar and Muhammad Ramzan

The study examines the status and use of the Internet in university libraries of Pakistan. A questionnaire was distributed among the university libraries including the…

2595

Abstract

The study examines the status and use of the Internet in university libraries of Pakistan. A questionnaire was distributed among the university libraries including the degree granting institutions. The data derived from this study indicated that half the university libraries in Pakistan have access to the Internet and it has become an essential part of library services. The Internet is also being heavily used for performing various library functions such as reference work, classification and cataloguing, document delivery service, subscription to online journals, etc. The study also discusses the problems that are preventing wider use of the Internet in the higher educational institutions of Pakistan.

Details

Online Information Review, vol. 24 no. 2
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 18 November 2021

Muhammad Idrees Asghar, Haris Aslam and Amer Saeed

This research aims to understand how competencies for supply chain professionals are developed and how they can affect the manager's performance, especially the manager's…

Abstract

Purpose

This research aims to understand how competencies for supply chain professionals are developed and how they can affect the manager's performance, especially the manager's resilience in times of significant supply chain disruptions.

Design/methodology/approach

A research model was developed based on a comprehensive literature survey in the area of individual competencies grounded in the knowledge-based view of the firm. We tested our research model using a quantitative, survey-based study with a sample of 175 Pakistani supply chain managers. The hypotheses were tested using structural equation modelling (SEM).

Findings

The analysis identified corporate training and knowledge sharing as the main antecedents of supply chain professional's competencies. It also showed that these competencies result in higher performance in the form manager's resilience and job performance.

Research limitations/implications

This study provides a valuable framework for organisations to focus on skill-developing training and promoting a knowledge-sharing culture among employees to achieve desired performance levels.

Originality/value

This study is unique as no prior research studied such a comprehensive model of antecedents and consequences of supply chain professionals' competencies.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

Open Access
Article
Publication date: 1 March 2021

Nida Gull, Muhammad Asghar, Qader Aleem Ahmed, Asim Rafique Muhammad, Ahmed Syed Jameel and Shan-e Ali

This study aims to extend the understanding of entrepreneurial orientation (EO) by investigating the international EO (IEO) from the perspective of the international…

1217

Abstract

Purpose

This study aims to extend the understanding of entrepreneurial orientation (EO) by investigating the international EO (IEO) from the perspective of the international performance of born global firms. The born global firm's EOs toward global firms led to innovation and dynamic organizational capabilities and to improve the firms' international performance and development.

Design/methodology/approach

It is a hypothesis that IEO predicted that utilization of export promotion programs (EPPs) would be positively associated with international performance. The samples of 405 respondents were collected from born global firms to acquire higher international performance of firms in China. Structural equation modeling (SEM) and mediation analysis are processed to test the proposed hypotheses empirically.

Findings

The results from the SEM test revealed that the network relationships and utilization of EPPs fully mediate the effect of IEO on international performance. These results indicate that not only IEO is an important factor of network relationships but also the utilization of EPPs and international performance for born global firms. IEO can motivate managers to find the right network relationships and ultimately improve company performance. The IEO of the initiative has strong impact on the performance of international firms.

Originality/value

There is a comprehensive view among the relationships of IEO, entrepreneurial competencies and the network utilization of government EPPs, international performance in the context of born global firms. Theoretical and practical implications are discussed in detail.

Article
Publication date: 20 December 2021

Zubair Akram, Saima Ahmad, Umair Akram, Muhammad Asghar and Tao Jiang

This paper aims to answer the question of how, why and when abusive supervision affects employee creativity. Drawing on the conservation of resources theory, this paper…

Abstract

Purpose

This paper aims to answer the question of how, why and when abusive supervision affects employee creativity. Drawing on the conservation of resources theory, this paper examines the direct and indirect (via psychological distress) effects of abusive supervision on employee creativity. It further investigates the boundary conditions imposed by employees’ perceived distributive and procedural justice in the relationships between abusive supervision, psychological distress and employee creativity.

Design/methodology/approach

The study uses multi-sourced and time-lagged data collected in three waves from a survey of employees-supervisor dyads working in the Chinese manufacturing sector. In the first wave, the authors received data from 347 employees on perceived abusive supervision and perceived distributive and procedural justice. In the second wave, 320 employees shared their perceptions of psychological distress at work. In the third wave, the authors received ratings for employee creativity from the direct supervisors of 300 employees. The data were analyzed using bootstrapped moderated mediation procedures.

Findings

The findings revealed a significant negative influence of abusive supervision on employee creativity both directly and indirectly in the presence of perceived psychological distress. However, distributive and procedural justice was found to mitigate the negative impact of abusive supervision on employee creativity.

Practical implications

Abusive supervision has adverse consequences for employees’ creativity because it affects their psychological health. HR and top management should prioritize addressing abusive supervision first and foremost to boost employee creativity in the workplace. Managers should give employees opportunities for participation and foster a climate of fairness in the organization to mitigate the harmful consequences of abusive supervision.

Originality/value

To the best of the authors’ knowledge, this is the first empirical study that examines the psychological distress-based mechanism in the relationship between abusive supervision and creativity while considering the interactive effects of distributive and procedural justice. It addresses an important research gap in the literature by proposing that organizational perceived distributive and procedural justice can mitigate the detrimental effects of abusive supervision.

Details

International Journal of Conflict Management, vol. 33 no. 3
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 22 March 2013

Muhammad Nadeem Asghar, Javaid Akhtar, Muhammad Shafiq, Iram Nadeem, Muhammad Ashfaq and Sammia Shahid

The cowpea plant, being affordable and protein‐rich, is considered poor man's meat. The aim of this paper is to undertake a detailed investigation regarding in vitro total…

Abstract

Purpose

The cowpea plant, being affordable and protein‐rich, is considered poor man's meat. The aim of this paper is to undertake a detailed investigation regarding in vitro total antioxidant capacity (TAC) and chemical constituents of the vegetable oils from seeds of this plant, taking its nutritional value into consideration.

Design/methodology/approach

Vegetable oils of different indigenous cowpea varieties were obtained using soxhelt extraction assembly and subjected to GC‐MS analyses and various antioxidant assays including 2,2′‐azinobis(3‐ethylbenzothiazoline‐6‐sulpohonic acid) (ABTS) radical cation scavenging, ferr, 2.2′‐diphenyl‐1‐picrylhydrazil (DPPH) radical scavenging, total phenolic contents (TPC), lipid peroxidation inhibition, and iron chelation activity.

Findings

Various chemical constituents including different hydrocarbons, tocopherols, ketones, fatty esters, estragole and cedrene were identified. TPCs were found to be 5.439, 5.7279, 7.6126, 6.7573 and 10.0591 mg/L gallic acid equivalent for S.A. Dandy, Elite, White Star, CP‐386 and FBD Rawan varieties, respectively. Employing ABTS radical decoloration assay a significant linear correlation (R2=0.997, 0.996, 0.997, 0.996 and 0.997 for S.A. Dandy, Elite, White Star, CP‐386 and FBD Rawan varieties, respectively) was found between the percent inhibition of ABTS radical cation and the amount of vegetable oils. The percent inhibition of the Fe(II)‐Ferrozine complex formation was found to be 29.45, 53.76, 82.91, 86.59 and 57.87 for the same varieties, respectively.

Originality/value

GC‐MS and standard in vitro antioxidative capacity analyses data clearly demonstrated the potency of the cowpea as antioxidant and radical scavenger plant which may be used as a good source of natural antioxidants. The plant seeds may prove a better and cost‐effective substitute of expensive food items.

Details

Nutrition & Food Science, vol. 43 no. 2
Type: Research Article
ISSN: 0034-6659

Keywords

Article
Publication date: 18 October 2019

Eka Rastiyanto Amrullah, Akira Ishida, Ani Pullaila and Aris Rusyiana

The purpose of this paper is to clarify the socioeconomic determinants of household food insecurity in Indonesia using individual household data obtained from the 2015…

Abstract

Purpose

The purpose of this paper is to clarify the socioeconomic determinants of household food insecurity in Indonesia using individual household data obtained from the 2015 nationwide household socioeconomic and expenditure survey called Survei Sosial Ekonomi Nasional.

Design/methodology/approach

A stereotype logistic regression model is applied to detect factors determining household food security.

Findings

The results from the cross-analysis between calorie consumption and share of food expenditure to total household expenditure (Engel coefficient) indicate that 20.8 percent of households were in the “food insecure” category, 21.5 percent in the “lack of food” category, 26.6 percent in the “vulnerable” category and the remaining 31.2 percent in the “food secure” category.

Research limitations/implications

The main limitation relates to the data set because the collection was conducted in March 2015. Furthermore, the analysis is restricted because of the limited availability of information on socioeconomic factors of respondents. Further research based on the latest data set with more detailed information on respondents is necessary to deepen the discussion.

Originality/value

Researchers have not specifically discussed the factors determining household food security in Indonesia using reliable nationwide household survey data. The estimation results clearly indicate that a household fulfilling one or more of the following conditions is more likely to be in the “food insecure” category: many members, low education level of household head, divorced household head, household head is a smoker, household head engages in agriculture or construction work and residence is in rural or backward regions.

Details

International Journal of Social Economics, vol. 46 no. 10
Type: Research Article
ISSN: 0306-8293

Keywords

Article
Publication date: 6 June 2016

Ashraf Muhammad, Ali J Chamkha, S Iqbal and Masud Ahmad

The purpose of this paper is to report a numerical solution for the problem of steady, two dimensional boundary layer buoyant flow on a vertical magnetized surface, when…

Abstract

Purpose

The purpose of this paper is to report a numerical solution for the problem of steady, two dimensional boundary layer buoyant flow on a vertical magnetized surface, when both the viscosity and thermal conductivity are assumed to be temperature-dependent. In this case, the motion is governed by a coupled set of three nonlinear partial differential equations, which are solved numerically by using the finite difference method (FDM) by introducing the primitive variable formulation. Calculations of the coupled equations are performed to investigate the effects of the different governing parameters on the profiles of velocity, temperature and the transverse component of magnetic field. The effects of the thermal conductivity variation parameter, viscosity variation parameter, magnetic Prandtl number Pmr, magnetic force parameter S, mixed convection parameter Ri and the Prandtl number Pr on the flow structure and heat transfer characteristics are also examined.

Design/methodology/approach

FDM.

Findings

It is noted that when the Prandtl number Pr is sufficiently large, i.e. Pr=100, the buoyancy force that driven the fluid motion is decreased that decrease the momentum boundary layer and there is no change in thermal boundary layer is noticed. It is also noted that due to slow motion of the fluid the magnetic current generates which increase the magnetic boundary layer thickness at the surface. It is observed that the momentum boundary layer thickness is increased, thermal and magnetic field boundary layers are decreased with the increase of thermal conductivity variation parameter =100. The maximum boundary layer thickness is increased for =100 and there is no change seen in the case of thermal boundary layer thickness but magnetic field boundary layer is deceased. The momentum boundary layer thickness shoot quickly for =40 but is very smooth for =50.There is no change is seen for the case of thermal boundary layer and very clear decay for =40 is noted.

Originality/value

This work is original research work.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 26 no. 5
Type: Research Article
ISSN: 0961-5539

Keywords

Article
Publication date: 1 February 1999

Mumtaz Ali Anwar and Hamid Saeed

This study presents quantitative analysis of 251 items contributed by 64 Pakistani LIS professionals culled from LISA‐PLUS. Volume of contribution, sources where…

1470

Abstract

This study presents quantitative analysis of 251 items contributed by 64 Pakistani LIS professionals culled from LISA‐PLUS. Volume of contribution, sources where published, periodic distribution, type of publications and topical coverage are dealt with in the analysis. Journal literature which represents 90.4 per cent of the citations is published in 43 periodicals, most of which are from the United States. However, more than half of the journal literature comes from one national journal. A wide range of topics is covered, but critical areas such as information needs, user education and collection evaluation receive very little attention.

Details

Asian Libraries, vol. 8 no. 2
Type: Research Article
ISSN: 1017-6748

Keywords

Article
Publication date: 6 August 2019

Muhammad Waqas, Muhammad Mudassar Gulzar, Zeeshan Asghar, Z. Ali, Waqar Azeem Khan and Abdul Sattar Dogonchi

The purpose of this study is to elaborate mixed convection impact in stratified nanofluid flow by convectively heated moving surface. Rheological relations of second-grade…

Abstract

Purpose

The purpose of this study is to elaborate mixed convection impact in stratified nanofluid flow by convectively heated moving surface. Rheological relations of second-grade fluid are used for formulation. Magnetic field, heat absorption/generation and convective conditions are considered for modeling.

Design/methodology/approach

Convergent solutions are achieved using homotopy procedure.

Findings

The authors found opposing behavior for radiation and thermal stratification variables against thermal field.

Originality/value

No such analysis has yet been reported.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 29 no. 8
Type: Research Article
ISSN: 0961-5539

Keywords

1 – 10 of 104