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Previous research has studied interactive value formation (IVF) using resource- or practice-based approaches but has neglected the role of emotions. This article aims to show how emotions are correlated in problematic social media interactions and explore their role in IVF.

By combining a text mining algorithm, nonparametric Spearman's rho and thematic qualitative analysis in an explanatory sequential mixed-method design, the authors (1) categorize customers' comments as positive, neutral or negative; (2) pinpoint peaks of negative comments; (3) classify problematic interactions as detrimental, contradictory or conflictual; (4) identify customers' main positive (joy, trust and surprise) and negative emotions (anger, dissatisfaction, disgust, fear and sadness) and (5) correlate these emotions.

Despite several problematic social interactions, the same pattern of emotions appears but with different intensities. Additionally, value co-creation, value no-creation and value co-destruction co-occur in a context of problematic social interactions (peak of negative comments).

This study provides new insights into the effect of customers' emotions during IVF by studying the links between positive and negative emotions and their effects on different sorts of problematic social interactions.

The purpose of this paper is to answer fundamental questions on the perceived value of active senior visitors (55+ years old) in the context of cultural heritage sites, when using immersive technologies, conceptualizing technological experience by illustrating an extended space in the pre, during and post phases of visits. Furthermore, it will reveal a better understanding of digital transformation opportunities and risks in the tourism industry and its related sectors regarding active senior travelers and it will further provide some insights and tools that are required to follow.

Since the authors are studying a population that is thus far not fluent in the means of digital opportunities, the authors will conduct two semi-structured interviews before and after visits to the museums in order to lower the level of emotional bias responses. Moreover, observations of the participants’ interaction with technological devices will be assessed during their visit.

Current findings enrich the theoretical perspective of perceived value. First, they extend our knowledge on the perceived consumers’ value of active senior visitors in the application of immersive technologies pertaining to archeological museums. They also shed new light on the different dimensions of the perceived value (epistemic value, functional value, hedonic value and social value) of active senior visitors concerning museum transformation. Third, they provide an integrative framework for extending the boundaries of the museum technological visit experience, linking the pre-, during-, and post-visit phases.

Having a longitudinal study that evaluates the same population of seniors over a longer period would enhance our understanding of perception and adoption behavior in non-users. It entails the dimensions that are necessary from a theoretical and managerial point of view, thus contributing to strategic planning for museum managers who are planning on going digital in the coming years aiming at creating further value and satisfaction for their active senior visitors to cultural heritage sites.

The majority of research concerning technological developments and experiences to date has focused on holistic views studying different stakeholders’ perspectives or on digital natives’ perception regarding museum digital transformation. However, only few studies have evaluated the perceived value of active senior travelers and their overall satisfaction when visiting museums that became digital.

Das Feld Die Feldforschung als Teil der empirischen Sozial‐forschung geht vom Begriff des “Feldes” aus, einem abgegrenzten Datenreservoir, zu dem sich der Forscher direkten oder indirekten Zugang verschaffen kann (NOWOTNY und KNORR 1975). Wesentlich für die Feldforschung ist die Tatsache, dass die empirischen Untersuchungen nicht in einer Laborsituation sondern in situ durchgeführt werden (WEIDMANN 1971) und eine Kontrolle über die Variablen nicht oder nur in beschränktem Umfang (beim Feldexperiment) möglich ist. Da selbst bei einem äusserst eingeschränkten Forschungsgegen‐stand die Fülle aller erfassbaren Daten unüberseh‐bar würde, ist es notwendig, das Feld vor Untersuchungsbeginn abzugrenzen, d.h. Hypothesen über die geographische, ethnographische, zeitliche und soziologische Begrenzung und eventuell auch über vorhandene Strukturen und ihre Dynamik zu bilden, die mit den Methoden der Feldforschung bestätigt oder falsifiziert werden. Feldforschung unterliegt damit auch den Regeln der Hypothesenbildung in den induktiv vorgehenden empirischen Wissenschaften, wogegen nicht spricht, dass Feldforschung, welche überwiegend qualitative Ergebnisse liefert, selbst wiederum für die Hypothesenbildung und die Formulierung von Fragestellungen auf einer nächsten Stufe der Feldforschung verwendet wird, die unter Umständen eher quantifizierbare Ergebnisse bringt. Das Feld ist die komplexe Wirklichkeit der sozialen Verhaltensweisen und Prozesse, die in ihre natürlichen Umweltbedingungen eingebettet sind und in zum Teil höchst komplizierten Interaktionsverhältnissen stehen. Den Feldbegriff gibt es in anderer Form in den verschiedensten Wissenschaftsbereichen, insbe‐sondere in der auf LEWIN zurückgehenden Gestalt Psychologie, nach der das Verhalten eines Lebewesens durch die Bedingungen des Feldes oder Lebensraumes, in dem es erfolgt, bestimmt wird. Das Verhalten ist somit die Funktion eines Feldes, das diese Person umschliesst und miteinbezieht (LEWIN 1951). Auch in den Sprachwissenschaften wird der Begriff des Feldes als ein System definiert, in dem ein Wort oder eine grössere sprachliche Einheit einen bestimmten Platz hat und aus dem heraus die Bedeutung des Wortes oder dieser sprachlichen Einheit erarbeitet werden kann (GECKELER 1971). Allen wissenschaftlichen Feldbegriffen ist gleich, dass es sich um einen Bereich von Daten und ihre dynamische Verknüpfung untereinander handelt, deren Struktur mit wissenschaftlichen Methoden herausge‐arbeitet und nach Möglichkeit sogar operational gemacht werden kann.

This paper presents recently published resources on library instruction and information literacy. It provides an introductory overview and a selected annotated bibliography of publications covering various library types, study populations and research contexts. The selected bibliography is useful to efficiently keep up with trends in library instruction for busy practitioners, library science students and those wishing to learn about information literacy in other contexts.

This article annotates 424 English-language periodical articles, monographs, dissertations, theses and reports on library instruction and information literacy published in 2021. The sources were selected from the EBSCO platform for Library, Information Science, and Technology Abstracts (LISTA), Education Resources Information Center (ERIC), Scopus, ProQuest Dissertations and Theses, and WorldCat, published in 2021 that included the terms “information literacy,” “library instruction,” or “information fluency” in the title, abstract or keywords. The sources were organized in Zotero. Annotations summarize the source, focusing on the findings or implications. Each source was categorized into one of seven pre-determined categories: K-12 Education, Children and Adolescents; Academic and Professional Programs; Everyday Life, Community, and the Workplace; Libraries and Health Information Literacy; Multiple Library Types; and Other Information Literacy Research and Theory.

The paper provides a brief description of 424 sources and highlights sources that contain unique or significant scholarly contributions.

The information may be used by librarians, researchers and anyone interested as a quick and comprehensive reference to literature on library instruction and information literacy within 2021.

The purpose of this paper is to determine the prevalence of economic violence against women, specifically in formal sector micro-firms managed by women in Peru, a key Latin American emerging market. Additionally, the authors have identified the demographic characteristics of the micro-firms, financing and credit associated with women who suffer economic violence.

In this study, a structured questionnaire was administered to a representative sample nationwide (357 female micro-entrepreneurs).

The authors found that 22.2 percent of female micro-entrepreneurs have been affected by economic violence at some point in their lives, while at the same time 25 percent of respondents have been forced by their partner to obtain credit against their will. Lower education level, living with one’s partner, having children, business location in the home, lower income, not having access to credit, not applying credit to working capital needs, late payments and being forced to obtain credit against one’s will were all factors associated with economic violence. Furthermore, the results showed a significant correlation between suffering economic violence and being a victim of other types of violence (including psychological, physical or sexual); the highest correlation was with serious physical violence (r=0.523, p<0.01).

A limitation of this study is that the authors measured economic violence only in terms of misappropriation or theft of funds from the business, but not in terms of exacting control over economic resources, which can be a way of depriving the micro-entrepreneur of her autonomy in the management of the business.

The authors hope that the findings and conclusions reported here might open a renewed debate among academia, financial service providers, micro-firms, civil society and the public sector, providing a conceptual framework and a starting point to design effective, integrated and inter-sectoral prevention efforts.

The authors recommend that efforts to reduce intimate partner violence be strengthened, taking into account the issue of gender inequality. It is not sufficient that social policy solely be designed to eliminate violence.

Previous research on gender violence has tended to examine the nature and causes of psychological, physical and sexual violence; this study, however, intends to contribute to the understanding of economic gender violence in the context of formal sector small business in a Latin American emerging market.

The purpose of this paper is to shed light on the different perceptions of entrepreneurial orientation (EO) of females compared to those of their male counterparts. EO and its links to performance are examined at the level of both the individual and the firm.

Multiple linear regression analyses of a data set with 301 employees in different industries reveal significant differences between genders.

EO has a positive impact on performance at both individual and firm levels of analysis. Females tend to perceive their individual EO as lower than males, but their self-evaluated work performance is higher than that of males. The firm’s EO is also perceived differently by men and by women, but the perceptions of firm’s performance are similar.

The results draw attention to the differences between individuals when they evaluate firm-level constructs like EO. While the sample is based on a small number of firms, the findings suggest that EO is neither pervasive throughout the firm nor gender-neutral.

The different gender-related perceptions should be kept in mind when promoting entrepreneurially oriented behaviour within organizations. A strong focus on EO in entrepreneurship policy or education may discourage women.

So far, multi-level organizational interrelationships have been substantially neglected with respect to the gender dimension.

Climate change will lead to new environmental conditions in winter sport destinations. Even if the motivations of the visitors remain the same, climate change will inevitably influence their behavior. At the same time, tourism destinations try to influence visitor behavior by implementing adaptation strategies and offering new products. The purpose of this paper is to discuss the advantages and disadvantages of possible consumer research approaches from a destination's perspective.

In order to study the influence of climate change on winter destinations in Austria, the authors adapted an existing behavioral framework to the model for proactive tourist adaptation to climate change, which is helpful to understand the influencing factors and the individual decision‐making process towards adaptation intention. Thereafter they used the results of a choice experiment (=intended behavior) to calibrate a decision support tool (DST) for a cross‐country skiing destination in Austria.

The paper presents a DST based on the choice experiment. The DST shows the changing market shares for three segments as a destination and its entrepreneurs attempt to identify the best opportunities for the various adaption strategies they can possibly consider. The authors suggest this as a suitable market research tool for proactive destination management.

Compared to the theory of planned behavior (TPB), Choice experiments (CE) are less suitable to contribute to the understanding of behavior; at the same time, CEs are well suited to model intended behavior, and to predict the demand for currently non‐existing alternatives when past behavior might be a poor predictor.

The authors propose a conceptual framework that explicitly combines the modeling of behavior and behavioral intention with relevant concepts of the individual customer's cognitive process. The authors want to ensure that destination managers are able to understand, and eventually direct and influence travel behavior as it relates to their local conditions, which in the context of climate change implies that the destination must lay the foundation for tomorrow's success while competing today.

The paper focuses on two main challenges related to destination choice in the context of climate change: tourists encounter a rather unique decision context, as their decision to visit is completely voluntary, and predicting visitor reactions to climate change enters uncharted waters as clients have not encountered these situations before.

How diversity in management boards affects employer attractiveness has yet to be fully clarified. This paper aims to contrast the two main theoretical rationales – similarity attraction and diversity attraction – and examines whether potential employees are more attracted to an organization with a homogenous board (in terms of gender and ethnicity) or to an organization with a diverse board.

Participants (N = 629) were simultaneously presented with two pictures of management boards, whereby the gender and ethnic composition of the boards were manipulated. Moreover, to examine whether social desirability influences the ratings of an organization’s attractiveness, survey anonymity was varied using an indirect questioning technique.

The findings supported the diversity attraction rationale: organizations with gender-balanced, multicultural boards were seen as more attractive than organizations with monolithic boards. However, this effect seemed to be influenced – at least partially – by social desirability.

Additional research is needed to examine the extents to which people care about the degree of similarity between themselves and a management board.

The findings illustrate board composition as an employer branding strategy. Specifically, the results indicate that an organization can benefit from a diverse management board when this information is communicated to applicants.

People’s attitudes toward organizations with diverse boards seem – in part – to be rooted in their motivation to comply with social norms.

Theoretical accounts (similarity attraction theory vs diversity attraction) lead to somewhat contradicting predictions, and the available empirical evidence was rather indirect and correlational. This study provides a controlled empirical investigation contrasting the two contradicting predictions.

On top of their legal, economic, social and institutional marginalization, marginalized drug users (MDUs) also experience political marginalization: drug policies shape their lives without their political participation. From a scientific as well as a political perspective, the inclusion of their various viewpoints and situated knowledge is a major challenge, and one to which this paper aims to contribute in light of the experiences and imaginaries of MDUs urban spaces in several German cities.

Following a socio-geographical approach, this paper interrogates how MDUs appropriate and imagine the city, drawing on Lefebvre’s Production of Space and mixing critical cartographic with grounded theory, in the attempt to both understand and reconstruct the world from the situated perspective of MDUs based on their own words, drawings and emotions.

The narratives and drawings of participants show another cityscape, radically different from the hegemonic discourses and mappings antagonizing MDUs and making their existence a social problem. Space appears as a means of marginalization: there are barely any places that MDUs can legitimately appropriate-least of all so-called “public space.” By contrast, MDUs’ imaginaries of an ideal city would accommodate their existence and address further social justice issues.

The notion of “public places” appears unable to express MDU’s experiences. Instead of focusing on the problem of public spaces, policymakers should tackle the question of placemaking for MDUs beyond the level of solely drug-related places.

This paper aims to describe the structure of an aligned Serbian-German literary corpus (SrpNemKor) contained in a digital library Bibliša. The goal of the research was to create a benchmark Serbian-German annotated corpus searchable with various query expansions.

The presented research is particularly focused on the enhancement of bilingual search queries in a full-text search of aligned SrpNemKor collection. The enhancement is based on using existing lexical resources such as Serbian morphological electronic dictionaries and the bilingual lexical database Termi.

For the purpose of this research, the lexical database Termi is enriched with a bilingual list of German-Serbian translated pairs of lexical units. The list of correct translation pairs was extracted from SrpNemKor, evaluated and integrated into Termi. Also, Serbian morphological e-dictionaries are updated with new entries extracted from the Serbian part of the corpus.

A bilingual search of SrpNemKor in Bibliša is available within the user-friendly platform. The enriched database Termi enables semantic enhancement and refinement of user’s search query based on synonyms both in Serbian and German at a very high level. Serbian morphological e-dictionaries facilitate the morphological expansion of search queries in Serbian, thereby enabling the analysis of concepts and concept structures by identifying terms assigned to the concept, and by establishing relations between terms in Serbian and German which makes Bibliša a valuable Web tool that can support research and analysis of SrpNemKor.