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Article
Publication date: 1 April 2000

135

Abstract

Details

Soldering & Surface Mount Technology, vol. 12 no. 1
Type: Research Article
ISSN: 0954-0911

Keywords

Article
Publication date: 7 September 2015

Benjamin Neaderland and Jared Cohen

To alert companies and individuals subject to regulation and investigation by the US Securities and Exchange Commission (SEC) of potential arguments to enforce time limits on…

Abstract

Purpose

To alert companies and individuals subject to regulation and investigation by the US Securities and Exchange Commission (SEC) of potential arguments to enforce time limits on enforcement actions that have heretofore commonly been ignored.

Design/methodology/approach

Analyzes two cases - one recently decided and one pending - in US Courts of Appeals, explains significance of issues at stake.

Findings

The Courts of Appeals for District of Columbia Circuit has recently reviewed, and the Court of Appeals for the 11th Circuit will soon decide whether statutory timing provisions effectively remove SEC power to bring enforcement actions past their deadlines, at least in some circumstances.

Practical implications

Depending on the outcomes of the cases, companies and individuals may gain a new procedural defense or two against SEC enforcement actions. They may also expect the SEC to respond by more actively seeking tolling agreements, and/or being more cautious in issuing Wells notices.

Originality/value

Guidance based on pending decisions interpreting US securities law, may bring regulatory adjustments to agency practice and procedure.

Details

Journal of Investment Compliance, vol. 16 no. 3
Type: Research Article
ISSN: 1528-5812

Keywords

Article
Publication date: 1 November 1988

Montford's modular, walk‐in environmental test chamber offers a new, cost‐effective approach to large enclosure construction. It minimises site work and provides an adaptable…

Abstract

Montford's modular, walk‐in environmental test chamber offers a new, cost‐effective approach to large enclosure construction. It minimises site work and provides an adaptable design for economical large batch thermal cycling of a wide variety of products. Significantly, all of the unit's thermal conditioning and control devices are supplied ready tested to provide the advantages of a factory‐built system and to speed commissioning.

Details

Aircraft Engineering and Aerospace Technology, vol. 60 no. 11
Type: Research Article
ISSN: 0002-2667

Article
Publication date: 27 September 2021

R. Bret Leary, Thomas Burnham and William Montford

This paper aims to introduce the implicit firm theory, distinguishing between the belief that firms can (incremental firm theory) or cannot (entity firm theory) readily change in…

Abstract

Purpose

This paper aims to introduce the implicit firm theory, distinguishing between the belief that firms can (incremental firm theory) or cannot (entity firm theory) readily change in response to marketplace demands. It is proposed and shown, that firm theory beliefs influence customer-engagement attitudes and intentions.

Design/methodology/approach

Study 1 tests the relationship between firm theory, self-theory and knowledge-sharing attitudes. Study 2a tests differences between incremental and entity firm theorists in response to firm failure. Study 2b examines the relationship between firm theory and blame attributions on post-failure loyalty. Study 3 explores the effect of firm theory on perceptions of control and blame attributions following repeated firm failures.

Findings

Study 1 shows firm theory influences consumer knowledge-sharing attitudes beyond the effect of self-theory. Study 2a shows incremental firm theorists are more likely to remain loyal to a firm following failure and less likely to share negative word-of-mouth. Study 2b shows that blame attributions mediate the relationship between firm theory and loyalty intentions, with incremental theorists ascribing less blame. Study 3 shows incremental firm theorists significantly increase blame following multiple failures, while entity firm theorists do not.

Research limitations/implications

Results are based on scenario-based surveys and experimental methods; their applicability in more complex real-world customer-firm relationships warrants additional study.

Practical implications

Firms should account for a customer’s firm theory in their communications, emphasizing situational factors to reduce post-failure blame among incremental firm theorists.

Originality/value

Establishes that consumers hold beliefs regarding the malleability of firm traits, which influence their firm engagement intentions.

Details

Journal of Consumer Marketing, vol. 38 no. 7
Type: Research Article
ISSN: 0736-3761

Keywords

Content available
Article
Publication date: 1 April 2001

34

Abstract

Details

Soldering & Surface Mount Technology, vol. 13 no. 1
Type: Research Article
ISSN: 0954-0911

Keywords

Article
Publication date: 13 November 2017

William J. Montford, John Peloza and Ronald Earl Goldsmith

The current research contributes to the marketing literature by examining, and more importantly, better understanding a presentation format (i.e. PACE) in which caloric…

Abstract

Purpose

The current research contributes to the marketing literature by examining, and more importantly, better understanding a presentation format (i.e. PACE) in which caloric information is complemented with physical activity time required to offset consumption. The purpose of this paper is to systematically evaluate the impact of this approach in both actual and simulated consumption settings while providing evidence of its contribution to healthier decision-making. This research uncovered several important insights into how consumers are influenced by, and respond to, the presence of physical activity time.

Design/methodology/approach

The paper used experiential designs in five studies to examine how the presence of physical activity calorie equivalent (PACE) information affects consumption. The studies measured both intended and actual consumption behavior. The data were analyzed using analysis of variance as well as bootstrapping methods.

Findings

The paper establishes that PACE information reduces consumption compared to NLEA-mandated information. We show that the effectiveness of PACE information differs based on consumers’ level of health consciousness as well as food type. Our research also uncovers a moderating effect based on perceived difficulty of the featured activity. Finally, we show the psychological process underlying the effectiveness of PACE information.

Research limitations/implications

Future research can address the generalizability of current findings across different consumption domains and contexts. Our work focuses on the efficacy of information delivery at the point of consumption. The results of the current study may differ when the decision is being made at the point of purchase for future consumption.

Practical implications

The paper’s findings represent a win-win scenario for consumers and manufacturers alike. Manufactures stand to benefit from PACE information as many consumers are seeking healthier food options and are willing to pay a premium for items that help them make more healthful choices. Consumers will benefit as well, given the struggle with obesity and other diet-related ills, by being provided with a more effective means of making healthier choices.

Social implications

Obesity and diet-related chronic diseases are global pandemics affecting consumers throughout the world. This paper contributes to this issue by presenting manufacturers and researchers with a better understanding of how consumers can be encouraged to make healthier choices and overcome the barriers to healthier lifestyles.

Originality/value

This paper addresses a gap in the literature as well as an important social concern by better understanding how healthier nutrition choices can be encouraged.

Details

Journal of Consumer Marketing, vol. 34 no. 7
Type: Research Article
ISSN: 0736-3761

Keywords

Article
Publication date: 1 March 1996

Les Galloway and Sam Ho

Defining “quality” can be confusing. There are numerous possible interpretations, especially in the service sector. Despite this, quality is seen as a major factor in customer…

4620

Abstract

Defining “quality” can be confusing. There are numerous possible interpretations, especially in the service sector. Despite this, quality is seen as a major factor in customer acquisition and retention. Describes a model of service quality based around operational issues, directly relevant to issues of staff skills and training; and based on three dimensions of outcome/process, hard/soft and objective/subjective, giving a total of eight service types. Developed from survey data and in‐depth interviews with staff and customers carried out within retail banking, it is suggested that the operations orientation makes it universally acceptable. Concludes that the benefits to the organization from a correct match between staff skills and customer expectations include a higher and more consistent perceived quality by customers, and, very probably, a greater level of job satisfaction among staff.

Details

Training for Quality, vol. 4 no. 1
Type: Research Article
ISSN: 0968-4875

Keywords

Abstract

Details

Journal of Children's Services, vol. 2 no. 3
Type: Research Article
ISSN: 1746-6660

Article
Publication date: 1 December 1977

GUY MONTFORD

Throughout the 1960's and early 1970's there has been increasing concern in industry and in the community at large over the widening gap between the Education Service and the rest…

Abstract

Throughout the 1960's and early 1970's there has been increasing concern in industry and in the community at large over the widening gap between the Education Service and the rest of the community. These concerns seemed to be two‐fold. Firstly the education system was not meeting the needs of the majority of students by not preparing them adequately for adult life and secondly the education system was not meeting the needs of our industrial society for a well educated and work orientated population. Corelli Barnett put this into historical perspective in the July edition of Industrial and Commercial Training.

Details

Industrial and Commercial Training, vol. 9 no. 12
Type: Research Article
ISSN: 0019-7858

Article
Publication date: 1 July 1976

Guy Montford

At a time when there is increasing awareness and concern over the way in which young people are prepared for the world of work, it is opportune to review the place of work…

Abstract

At a time when there is increasing awareness and concern over the way in which young people are prepared for the world of work, it is opportune to review the place of work experience in the total education process and the ways in which it can contribute not only to the vocational preparation but also to the personal development and general education of young people.

Details

Education + Training, vol. 18 no. 7
Type: Research Article
ISSN: 0040-0912

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