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The purpose of this paper is to analyse the relationships between the different phases of the store brand (SB) evaluative process (i.e. attitude, preference and purchase intention) in an international context and to investigate how each of them is influenced by selected perceptual characteristics of consumers, psychographic consumer traits and product evaluative criteria.

The data were obtained from a survey of 1,118 shoppers from six different countries. Consecutive chained multiple and logistic regression models that incorporated the main antecedents into each stage were applied.

The main results are as follows: first, quality inferences based on brand image and reputation have a significant positive effect on SB attitude; second, shoppers’ propensity to explore and their risk perceptions are antecedents of SB preference rather than SB attitude; and finally, impulsiveness has a significant positive impact on SB purchase intention.

The results can assist retailers in developing strategies according to the specific phase of their customers’ evaluative process: promoting expert recommendations and opinion-leader testimonials in the attitude formation stage, investing in innovation in the preference formation stage and improving the overall shopping experience in the purchase intention stage.

This paper extends research on the consumer decision-making process by empirically demonstrating that SB preference is a mediating variable between SB attitude and SB purchase intention. From a practical perspective, this work involves an extensive empirical study that aggregates data from shoppers across six Western countries. This multinational sample offers a high degree of external validity and generalisation of the results obtained.

Literacy research exploring multimodal composition and justice-oriented children’s literature each have rich landscapes and histories. This paper aims to add to both of these bodies of scholarship through the emerging assemblage of Studio F, a fifth-grade classroom. The authors share poststructural analytic encounters with attention to the unexpected multimodal relationships and the justice-oriented talk and texts that emerged, as well as the classroom conditions that produce them.

The authors think with assemblage theory to examine the newness that emerged as one small group of students wrestled with the emerging instances of racism present in Freedom Summer by Deborah Wiles.

Together, the living arrangement of bodies, materials and discourses created openings for students’ explorations of race and racism.

This paper offers teachers and researchers space to rethink what is possible in the literacy classroom when the authors re-envision classrooms as vibrant assemblages, support emergent multimodal composing processes and follow students’ critical encounters toward justice-oriented literacies.

This chapter explores the disruptive potential of the Internet to transform illicit drug markets while also challenging stereotypical depictions and superficial understandings of supply and demand. It argues that the digital transformation of illicit drug markets combines, on one hand, a reconfiguration of the scope and impact of how sellers, buyers, and other actors interact within and upon digitally mediated retail drug markets and, on the other hand, continuing trends in the embeddedness of market structures in cultural, economic, political, and legal realms. We develop conceptual ideas for studying the architecture of digital drug markets by drawing on interdisciplinary approaches to digitalisation, markets, and drugs. To understand the functioning of online drug markets, we first need to understand digitalisation. Thus, we draw on scholarship on the digital transformation of society and, second, put forward an understanding of markets that considers how personal relations and social structures enhance and restrict market exchange. Thus, we draw on economic sociology. Third, we build on and extend social science research on illicit drug markets which points out that drug markets exhibit significant variations over time and across jurisdictions. The introduction aims to provide a research agenda that can help us to explore ongoing digital transformations of illicit drug markets. It expands and deepens scholarship on the technological, structural, economic, and cultural factors underlying the resilience and growth of digital drug markets. It also goes beyond a concern with just one type of digital drug market into wider forms of digital environments.

Until the Loma Prieta earthquake of 17 October 1989, also known as the “World Series earthquake” or the “San Francisco earthquake,” many of us may have considered earthquakes a remote danger. But instantaneous television transmission from the interrupted World Series game and frightening images of the collapsed Cypress Viaduct and the burning Marina district transformed this incident from a distant disaster into a phenomenon that touched us all. The Loma Prieta earthquake was followed in December 1990 by the inaccurate but widely publicized New Madrid earthquake prediction. Despite its inaccuracy, this prediction alerted the public to the fact that the largest earthquake ever to have occurred in the United States occurred not in California or Alaska, but in Missouri, and that a large earthquake could occur there again. Americans are discovering that few places are immune to the possibility of an earthquake.

This study examines the effect of three negative behaviors namely alienation behavior, cynicism behavior and silence behavior on employees’ intention to leave work in the telecommunication sector in the Sultanate of Oman.

Using a simple random sampling technique, data was collected using a questionnaire from 204 employees working in two leading telecommunication service providing agencies (Omantel and Ooredoo) in Oman. The collected data was analyzed using structural equation modeling (SEM) through AMOS software.

The findings of the study indicate a significant effect of both cynicism behavior and work alienation behavior on employees’ intention to leave work while silence behavior did not appear to affect employees’ intention to leave work.

The research suggests that the policymakers are required to take corrective measures and implement policies and work practices that ensure employees’ sincere engagement to work.

The findings contribute to the knowledge regarding the effect of employees’ negative behavior on the intention to leave work. The work is novel in the context of studying the effect in the Sultanate of Oman.

The purpose of this paper is to show that uncertainty may be caused not only by a knowledge gap in the mind of a user with respect to a given subject or topic, but also by the various complexities associated with the information seeking and retrieval (IS&R) process in a digital environment.

Both quantitative and qualitative studies were conducted to collect data from users in the higher education sector regarding whether or not they experienced uncertainty in relation to the IS&R process. Analysis: a correlation analysis was undertaken to establish whether there were any relationships between information-seeking activities and information-seeking problems.

The findings of this research show that uncertainty existed at different stages of the IS&R process amongst users. It was established that uncertainty was caused by a number of information-seeking activities and information-seeking problems, and that such uncertainty could continue over the course of successive search sessions, leading to the proposal of a new model of uncertainty.

The proposed model of uncertainty should contribute to a better understanding of the issues related to IS&R in a digital environment.

A number of benefits could be realised in systems design from the application of this model in terms of reducing the negative impact of uncertainty, while at the same time helping users to gain from the positive aspects of uncertainty in IS&R.

The general consensus is that uncertainty is a mental state of users reflecting a gap in knowledge which triggers an IS&R process, and that the gap is reduced as relevant information is found, and thus that the uncertainty disappears as the search process concludes. However, in the present study it is argued that some form of uncertainty is always associated with some part of the IS&R process and that it also fluctuates throughout the IS&R process. Users may therefore feel uncertain at any stage of the IS&R process and this may be related to: the initial information need and expression of that need, the search process itself, including identification of relevant systems, services and resources; and the assessment of, and reaction to, the results produced by the search process. Uncertainty may be unresolved, or even increase, as the user progresses, often iteratively, through the IS&R process and may remain even after its completion, resulting in what may be called a persistent uncertainty. In other words, this research hypothesises that, in addition to the uncertainty that triggers the information search process (Wilson et al., 2000), users suffer from varying degrees of uncertainty at every stage of the information search and retrieval process, and that in turn, triggers different information-seeking behaviours.