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To report on keynote presentations at the 44^th Annual LACUNY Institute held on May 18, 2007 in New York City, New York.

Conference report. Findings: The annual conference aims to provide attendees continuing professional education, invited papers and social events.

Provides a review of some of the events of the conference.

The purpose of this article is to give an overview of scholarly monographs on rock music from 1980 to the present. It aims to provide an overview to the literature for practical purposes of collection development as well as giving the reader insight into key issues and trends related to a interdisciplinary topic that attracts scholars from many disciplines in the humanities and social sciences.

This bibliographic essay, focusing on works related to American culture and of a general nature, includes an overview and historical background; a discussion of how music and ethnomusiciological scholars approach the topic; geographic approaches; literature on four key icons (Elvis, Dylan, Springsteen, and Madonna); American studies; subcultures and genres; other methodologies; and concludes by discussing notable recent works.

The scholarly literature on rock incorporates a wide variety of approaches and methodologies. Many music‐related scholars appropriate methodology from other disciplines and some non‐music‐related scholars use the formalistic analysis of music scholars. Authenticity is a major theme in the literature on rock.

This essay covers the widest range of monographs on the topic, providing insight into not only the key scholars but also the diversity of approaches to the topic. The historical approach to the literature gives the reader a sense of how the academic discourse on rock has evolved. This essay is of interest to librarians, scholars of rock music, and others concerned with how American scholarship in the humanities and the social sciences has grown since the advent of cultural studies.

Resistance to change has generally been understood as a result of personal experiences and assessments about the reliability of others. Accordingly, attempts are made to alter these factors in order to win support and overcome resistance. But this understanding ignores resistance as a socially constructed reality in which people are responding more to the background conversations in which the change is being initiated than to the change itself. This paper proposes that resistance to change is a function of the ongoing background conversations that are being spoken and which create the context for both the change initiative and the responses to it. In this context, resistance is not a personal phenomenon, but a social systemic one in which resistance is maintained by the background conversations of the organization. Successfully dealing with this source of resistance requires distinguishing the background conversations and completing the past.

The purpose of this study is to reflect on some actions carried out in Colombia, both at the governmental and organizational levels, that can be considered collaborative innovations and that have emerged within this pandemic context seeking to generate an increase in trust and the awakening of others’ emotions, as well as manifestations or expressions of trust and emotions by the population.

Through a qualitative descriptive study, innovation strategies applied by different sectors to address the current situation of preventive isolation are identified, with the subsequent identification of manifestations resulting from the execution of the strategies and analyzes of the implications in terms of emotions and confidence as research constructs.

Actions taken by the public administration, instead of generating trust and instilling positive emotions, have generated the opposite and there is evidence of greater acceptance of actions when they come from the general population through strategies that can be assimilated into the application of open collaborative innovation.

This study raises future research challenges, in addition to the practical implications that it may have in terms of the vision of the role of the state and citizens and the impact of administrative decisions regarding the generation of trust and the presence of positive emotions in a crisis context.

El presente artículo tiene como propósito principal reflexionar acerca de algunas acciones realizadas en Colombia tanto a nivel gubernamental como organizacional, que pueden ser consideradas innovaciones colaborativas y que han surgido dentro del contexto de la pandemia buscando generar un aumento de la confianza y el despertar de otras emociones, así como las manifestaciones u expresiones ante las mismas por parte de la población.

A través de un estudio descriptivo cualitativo, se lleva a cabo la identificación de estrategias de innovación aplicadas por distintos sectores para hacer frente a la situación de aislamiento preventivo, posteriormente identificando las manifestaciones a partir de la ejecución de las mismas y analizando sus implicaciones en términos de emociones y confianza como constructos de investigación.

Se ha encontrado que desde la administración pública las acciones tomadas en lugar de generar confianza e impactar con emociones positivas han generado todo lo contrario, así como se evidencia que hay mayor aceptación cuando las acciones provienen de la población en general a través de estrategias que pueden ser asimiladas a la aplicación de la innovación colaborativa abierta.

Este artículo plantea retos de investigación a futuro, además de las implicaciones prácticas que puede llegar a tener en cuanto a la visión del papel del estado, la ciudadanía y el impacto de sus decisiones administrativas en cuanto a la búsqueda de generación de confianza y de presencia de emociones positivas en un contexto de crisis.

O principal objetivo deste artigo é refletir sobre algumas ações realizadas na Colômbia, tanto em nível governamental quanto organizacional, que podem ser consideradas inovadoras em colaboração e surgiram nesse contexto de pandemia, buscando gerar um aumento da confiança e o despertar de outras pessoas. emoções, bem como as manifestações ou expressões diante deles pela população.

Através de um estudo descritivo qualitativo, é realizada a identificação de estratégias de inovação aplicadas por diferentes setores para enfrentar a situação atual de isolamento preventivo, identificando posteriormente as manifestações a partir da execução dos mesmos. e analisando suas implicações em termos de emoções e confiança à medida que a pesquisa é construída.

Constatou-se que da administração pública as ações tomadas, em vez de gerar confiança e impactar com emoções positivas, geraram o oposto, além de evidências de que há maior aceitação quando as ações vêm da população em geral por meio de estratégias que pode ser assimilado à aplicação da inovação colaborativa aberta.

Este artigo levanta desafios futuros de pesquisa, além das implicações práticas que possa ter em termos da visão do papel do Estado, da cidadania e do impacto de suas decisões administrativas em relação à busca por geração de confiança e presença de emoções positivas em um contexto de crise.

The purpose of this paper is to understand how everyday cross-cultural interactions affected the adjustment of undergraduate international students attending a private university in the northeastern United States of America.

Data were collected primarily through interviews with nine international students and observations at “Eastern University”. Students were purposively selected to balance gender and world regions. Analysis used constant comparison until findings emerged, which were member-checked with study participants (Merriam, 2009).

Findings show that the impact of university diversity initiatives for promoting everyday cross-cultural interactions is described as creating an us/them divide, promoting solidarity and establishing a cultural presence. It is concluded that formal university events foster recognition of the campus diversity international students help provide, but their impact on everyday cross-cultural interactions is both positive and negative. Additionally, the mode by which undergraduate international students are introduced to their US campus affects their integration and future interaction patterns.

Further research is needed to explore higher education institutions (HEIs)’ connection to human resource development (HRD) for shaping the future global arena. Studies that address the continuum from higher education to the workforce are needed to prepare the next generation of professionals for a global world. This study is limited due to small sample size. Findings are not generalizable in a statistical sense, but HRD professionals in HEIs may compare the details in this study with their own institutions.

This study contributes to the discussion of national HRD by addressing international students and their insights into how diversity programs impact adjustment in an American setting. Additionally, organizational and faculty development initiatives in academic institutions can be improved by understanding the insights found in this study.

The purpose is to provide explanations for why some self-managing teams survive and develop over a long period of time.

The research design is longitudinal, having worked with several research projects over a period of 20 years. Interviews, observation, field notes have been widely used, and also participative methods while one of the authors has worked on the shop floor for six weeks.

The authors offer several explanations: the maturity of teams; the process of institutionalization and creation of strong normative values; practices being “infused with meaning” and decoupling of practice from official policy.

The weakness is that the research presented is from one company, and within a Norwegian context which has certain characteristics. The contribution is the emphasis on institutional elements and the methodological implications regarding informal practice where explicit information is incomplete.

By offering an explanation for why self-managing teams can survive, one can also prescribe some important learning. Mutual cooperation and high level of autonomy prove to be important.

The main contribution is the authors' access to unique empirical data, and that they show and explain the social mechanisms for institutionalization of teamwork through participative observation.

Companies often extend brands to higher or lower quality tiers to access different market segments. However, the impact of such extensions on the brand and its subsequent offerings is not yet conclusive. While some studies found an “averaging” pattern (all models contribute equally to the overall perception of the brand: a symmetric effect), others found a “best-of-brand” pattern (the positive impact of an upstream extension is much greater than the negative impact of a downstream extension: an asymmetric effect). This paper aims to reconcile these seemingly conflicting findings by assessing the conditions under which each pattern is likely to emerge.

Three experimental studies are presented to test the conditions under which a symmetric or asymmetric pattern of brand evaluation would merge. Study 1 examined the impact of judgment focus (quality vs expertise) on the pattern of brand evaluations. Study 2 tested the impact of having a comparative set on the assessment of specific brand dimensions. Study 3 examined the impact of the informativeness of price positioning on product quality expectations.

Brand evaluations and attitudes are determined by the presence of a comparative brand and judgment focus. When brands are evaluated without a comparison, a symmetric pattern emerges, as a low-tier extension hurts a brand as much as a high-tier extension helps it. In contrast, when brands are evaluated with a comparison, focusing the assessment on quality leads to a symmetric pattern, while focusing it on expertise leads to an asymmetric one.

The present research specifies conditions under which a low-tier model may hurt brand perceptions. We used hypothetical brands to avoid the impact of preexisting attitudes. While we expect our results to generalize to real brands, this may be considered a limitation of the present research.

The current research delineates the circumstances under which vertical line extensions have positive, neutral or negative impact on brand perceptions and future product expectations. We introduce the presence of a comparison set as a key variable and show how it interacts with assessment focus to affect brand evaluations. When thinking about the impact of extensions on brand perceptions, marketers need to consider which assessment focus is likely to be triggered by environmental cues and whether comparisons are salient.

Brand extension is an important area of investigation as evidenced by the vast literature dedicated to the subject. The present paper advances knowledge in this area by identifying key factors affecting the impact of vertical extensions on brand perceptions.

“Prosumers” (combining “producer” and “consumers”) describes consumers’ ability to openly share their product/service experiences and thereby drive sales and digital marketing. Understanding what motivates active prosumers to engage in electronic word-of-mouth (eWOM) and share or review their hotel experiences online can help organizations empathize with consumers and use their messages to co-create value. Identifying prosumers’ motivators can enable companies to properly target them as resources for review or consumer feedback studies. This paper aims to investigate the influence of motivators (intrinsic and extrinsic), service quality and age on consumers’ eWOM communication behaviors.

A panel of 204 travelers was surveyed regarding their hotel travel experiences, propensity to write online reviews, preferred review-writing platform, motivations for writing reviews and impressions of service quality. To test the hypotheses, a multivariate regression analysis was performed with eWOM as the dependent variable. Differences in eWOM as a function of preferred review platform were also tested using ANOVA, with a multiple comparison analysis that underlines the differences between prosumers who prefer different types of review platforms and their eWOM behaviors.

Both intrinsic and extrinsic motivators, as well as service reliability, had a significant influence on eWOM behavior, while service tangibility had a negative relationship. Additionally, prosumers’ engagement in eWOM about their hospitality experience differed according to their preferred review platform.

The findings of the analysis underline the importance of consumer motivations and of satisfaction with service quality in the context of digital review behavior. For marketing and hospitality research, this shows the benefits of including not only individual characteristics and demographics when analyzing review behavior but also elements such as perceptions of service quality. Given the differences in how the dimensions of service quality affect consumers’ engagement in online review behavior, this represents a very important topic for research and can be included in future studies that analyze the consumer review behavior model.

Regarding the implications for practitioners, this study highlights the important role played by consumer satisfaction with service in the hospitality industry and its effect on their involvement in online reviews. Managers should be focused constantly on offering great service to their guests, while, at the same time, offering them motivations to engage in posting positive reviews about their vacation. Moreover, as the results of this study imply that various dimensions of service quality have a different impact, managers should focus especially on the aspects that consumers consider important and constantly include in their reviews, such as the tangibles dimension. The results of this study also have the potential to provide to businesses more information to improve the social aspects of vacationing, which can not only improve perceptions about service quality but can also have a positive influence on consumers’ motivations.

This paper develops a better understanding of what motivates people to engage in the eWOM communication behavior of writing online hotel reviews, by showing the effect of consumer motivations and service quality variables on prosumers’ engagement in online review behavior.

Focussing on the links among people, places and traditions, this study aims to present the reflections derived from five in-depth personal interviews on traditions regarding wine, fish, cheese making and rural hospitality, collected in a journey across the province of Reggio Calabria in southern Italy. It provides an original view of the “stories” behind the places and the products, useful to inform local development strategies centred on traditional food products.

The article presents a novel approach in conducting research that involves collecting information via empathetic interviews and presenting the findings in a reflexive, narrative storytelling style.

Empathetic personal interviewing is key to elicit information useful to frame the links among people, places and traditions. The economic motivation is not the main one for people to remain engaged in the production of traditional food products in the province of Reggio Calabria. Pride in linking their activities and the products they make to the territory, its traditions and the culture embedded therein, clearly contribute to define a sense of place that might be further drawn upon in participatory, rural development initiatives.

Due to the way in which the interviewees have been selected, not all findings can be generalized as applicable to the entire Province or beyond.

Recognizing the people and the stories behind a product may offer insights on how to design effective, socially sustainable policies that would preserve important traditions. Personal food narratives might contribute, in a unique way, to an effective branding of the products and the territory.

Doing more empathetically participatory research, rather than taking a “neutral” stance in data collection and data crunching, which has traditionally characterized the work of agricultural economists, may help in making the institutions being perceived as less distant by the ultimate beneficiary of development policies and make participatory planning much more effective.

The article contributes to an emerging area of research at the intersection between agricultural economics and rural development policy. How to highlight and protect the people and their stories as fundamental aspects of the “places”, “products” and “traditions”, remains an area of research that has not yet been fully explored, at least in the rhetoric and discourse on integrated rural development in Italy.

Many panel discussions and public presentations and miles of lines of print have been devoted in recent years to the question of what distinguishes a good online searcher from everyone else. Much of this verbiage appears somewhat self‐aggrandizing; searchers have been telling other searchers that it requires an extra special sort of person to do this job well. Online searching, it has been claimed, demands the very best people—intelligent, self‐confident, but also sympathetic and understanding, creative, and so on. Ordinary librarians cannot hope to excel at this complex and challenging task.