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Article
Publication date: 3 December 2018

Razatulshima Ghazali, Mohammad Nazir Ahmad, Darshana Sedera and Nor Hidayati Zakaria

The purpose of this paper is to empirically demonstrate how knowledge management, particularly knowledge integration (KI), acts as a mediator in enterprise systems (ES…

Abstract

Purpose

The purpose of this paper is to empirically demonstrate how knowledge management, particularly knowledge integration (KI), acts as a mediator in enterprise systems (ES) post-implementation stage and how transactional and transformational leadership styles are impacted toward ES success.

Design/methodology/approach

Drawing on the insights of 508 valid respondents from various business backgrounds that used ES in Malaysia, structural equation modeling was employed and the path modeling approach was used to investigate the underlying relationships between variables. The mediating effects were tested using the bootstrapping procedures presented by Preacher and Hayes.

Findings

The results support the mediating effects of KI mechanisms and both leadership styles toward ES success. The analysis revealed the importance of KI in an organization, especially by the leaders who manage the complexity of the ES in the post-implementation stage.

Research limitations/implications

The study can be extended by analyzing other leadership styles in-detail.

Practical implications

This paper is useful for practitioners as it acts as a guide to conduct management practice for business managers.

Originality/value

The results demonstrate the importance of leaders’ adoption of KI mechanisms in various business domains. This study approach can be used to investigate which sub-items of the leadership styles are more likely to promote KI mechanisms.

Details

Journal of Enterprise Information Management, vol. 32 no. 1
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 10 June 2019

Ehab Seed Ahmed, Mohammad Nazir Ahmad and Siti Hajar Othman

According to the literature concerned with this study, less than satisfactory outcomes have been achieved through implementing business process improvements methods…

Abstract

Purpose

According to the literature concerned with this study, less than satisfactory outcomes have been achieved through implementing business process improvements methods (BPIMs) in industries, in general, and in healthcare, in particular. The existing methods used need to be enhanced in order to create more effective outcomes. There has also been a lack of studies documenting gaps or shortfalls in implementing BPIMs, to be presented to the BPI research community. Therefore, researchers of this paper have attempted to fill gaps between theory and practice. On the contrary, there is also a need to link practical outcomes in the healthcare domain with those of the BPI research community. The purpose of this paper is to review popular BPIMs, techniques and tools applied in the healthcare domain; it seeks to examine and highlight their significant roles, clarify their pros and cons, and find opportunities to enhance their impact on the achievement of more sustainable improvements in the healthcare domain.

Design/methodology/approach

This study has been carried out by using a methodology combining an in-depth literature review with a comparison framework, which is called as the “Framework for Comparing Business Process Improvement Methods.” The framework is composed of seven dimensions and has been adapted from four recognized, related frameworks. In addition to the in-depth review of related literature and the adapted comparison framework, researchers have conducted several interviews with healthcare BPI practitioners in different hospitals, to attain their opinions of BPI methods and tools used in their practices.

Findings

The main results have indicated that significant improvements have been achieved by implementing BPIMs in the healthcare domain according to related literature. However, there were some shortfalls in the existing methods that need to be resolved. The most important of these has been the shortfall in representing and analyzing targeted domain knowledge during improvement phases. The tool currently used for representing the domain, specifically flowcharts, is very abstract and does not present the domain in a clear form. The flowchart tool also fails to clearly present the separation of concerns between business processes and the information systems processes that support a business in a given domain.

Practical implications

The findings of this study can be useful for BPI practitioners and researchers, mainly within the healthcare domain. The findings can help these groups to understand BPIMs shortfalls and encourage them to consider how BPIMs can be potentially improved.

Originality/value

This researchers of this paper have proposed a comparison framework for highlighting popular BPIMs in the healthcare domain, along with their uses and shortfalls. In addition, they have conducted a deep literature review based on the practical results obtained from different healthcare institutions implementing unique BPIMs around the world. There has also been valuable interview feedback attained from BPI leaders of specific hospitals in Saudi Arabia. This combination is expected to contribute to knowledge of BPIMs from both theoretical and practical points of view.

Details

International Journal of Health Care Quality Assurance, vol. 32 no. 5
Type: Research Article
ISSN: 0952-6862

Keywords

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Article
Publication date: 2 July 2018

Sedig Ahmed Babikir Ali, Mohammad Nazir Ahmad, Nor Hidayati Zakaria, Ahmed Mohammed Arbab and Kamal Badr Abdalla Badr

Standards should provide a means for transparently comparing academic programmes delivered by higher education providers and the research activities they carry out. The…

Abstract

Purpose

Standards should provide a means for transparently comparing academic programmes delivered by higher education providers and the research activities they carry out. The purpose of this study is to investigate the different sets of standards related to the quality assurance of academic programmes in four countries with regard to the European Standards and Guidelines (ESG), developed by the European Association for Quality Assurance, for internal quality assurance within higher education institutions. The main aim is to find the convergence and divergence points and to test the consistency of terminologies in use which may impede international collaboration to develop one comprehensive international quality assurance system.

Design/methodology/approach

The study relied solely on desk-based research and no fieldwork or interviews were conducted for data collection; a point-by-point comparative approach has been applied to explore the standards related to quality assurance of academic programmes.

Findings

Although there is a great deal of convergence between the different sets of standards compared in this study, fundamental differences still exist.

Research limitations/implications

This study compared the standards of academic programmes in four countries with the ESG. To generalise the findings of this study, future research may include other standards for comparison.

Originality/value

This study engages in the debate of how quality of higher education will remain maintained, in times, when higher education is facing challenges such as internationalisation, which requires new initiatives and integrated mechanisms to facilitate mutual recognition of qualifications of students and staff moving across borders.

Details

Quality Assurance in Education, vol. 26 no. 3
Type: Research Article
ISSN: 0968-4883

Keywords

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Article
Publication date: 13 July 2015

Razatulshima Ghazali, Mohammad Nazir Ahmad and Nor Hidayati Zakaria

The purpose of this paper is to show empirically how knowledge management, particularly knowledge integration (KI), acts as a mediator between different leadership styles…

Abstract

Purpose

The purpose of this paper is to show empirically how knowledge management, particularly knowledge integration (KI), acts as a mediator between different leadership styles and Enterprise Systems (ES) success. It proposes a model of KI as a mediator between two leadership styles (the transformational and transactional leadership styles). The study also aims to expose the most relevant leadership styles to be practiced by leaders when managing the ES post-implementation stage.

Design/methodology/approach

Valid data were collected from 263 survey respondents in Malaysian companies. The authors employed structural equation modelling and used the path modelling approach to investigate the underlying relationships between the variables. The authors then tested the mediating effects of KI by using the bootstrapping procedures proposed by Preacher and Hayes, which suits the path analysis method.

Findings

The results provide empirical evidence on the relationships between the variables and on the role of KI mechanisms as a mediator between leadership styles and ES success, especially in the ES post-implementation phase. Both leadership styles have to be practiced by leaders while managing an ES.

Research limitations/implications

Future research can investigate the role of KI mechanisms as moderators between both leadership styles. The study can also be expanded by looking in-depth at other leadership styles.

Practical implications

This paper is useful for management researchers and as a guide to management practice for business managers.

Originality/value

This paper proposes a model that examines the vitality of KI effect in ES post-implementation stage by different leadership styles. The results expose the importance of leaders’ adoption of KI mechanisms and call for manager attention to the importance of using the right leadership styles when managing ES.

Details

Journal of Enterprise Information Management, vol. 28 no. 4
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 7 October 2014

Naeimeh Elkhani, Sheida Soltani and Mohammad Nazir Ahmad

During the past decade, there has been vast investment in Enterprise Resource Planning (ERP) system packages, in addition to a significant increase in the importance of…

Abstract

Purpose

During the past decade, there has been vast investment in Enterprise Resource Planning (ERP) system packages, in addition to a significant increase in the importance of acceptance by users of the ERP system regarding the success or failure of ERP implementation. The purpose of this paper is to identify the external factors which influence ERP system acceptance. The work is motivated by the realization that transformational leadership (TL) and ERP system self-efficacy are critical external factors that can affect ERP system acceptance.

Design/methodology/approach

A framework has been developed from a study of literature in the field of TL, ERP system self-efficacy and the technology acceptance model (TAM). A survey utilizing a questionnaire was used to collect data and a total of 151 usable responses were analyzed by using the partial least squares method.

Findings

The results of the study indicate that TL can either directly or indirectly influence perceived usefulness via the assimilation of self-efficacy in a positive manner. Also, TL has been found to have a positive influence on perceived ease of use both directly and indirectly via application of self-efficacy measures.

Research limitations/implications

The findings were drawn from two Iranian companies, hence the results are not necessarily generalizable to other nations and other cultures.

Practical implications

Management should provide TL development programs for their ERP leaders and encourage them to implement transformation in a manner that could increase assimilation and application of self-efficacy when using the ERP system.

Originality/value

The study can provide ERP managers with a better understanding of how they can use TL behavior and skills in motivating and enhancing employees’ self-efficacy in order to achieve ERP system usage success.

Details

Journal of Enterprise Information Management, vol. 27 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 9 February 2015

Mohd. Zuhaili Mohd. Rodzi, Mohammad Nazir Ahmad and Nor Hidayati Zakaria

This paper aims to study the significant role of knowledge integration, which has a considerable influence on the growth of civilisation and modernisation. It identifies…

Abstract

Purpose

This paper aims to study the significant role of knowledge integration, which has a considerable influence on the growth of civilisation and modernisation. It identifies the essential processes in knowledge integration for establishing common understanding, thus enabling long-term sustainability in a dynamic environment that requires continuous adaptability. By understanding the essential processes of knowledge integration, the timely creation of new knowledge is ensured as a solution for critical problems; thus enhancing past and present knowledge.

Design/methodology/approach

The paper undertakes a comparative analysis of research in the literature on knowledge integration and derives the essential processes in knowledge integration from existing theories.

Findings

Generally, there are various interpretations of knowledge integration that complicate the understanding and implementation of knowledge integration in many organisations. This study extracts the implicit nature of knowledge integration by explicitly proposing its essential processes, namely: identification, creation, assimilation and evaluationto identify the core elements necessary for any initiative in knowledge integration.

Research limitations/implications

A number of barriers and dependencies exist in knowledge integration. These are categorised as individual, structural and ontological factors.

Practical implications

The utilisation of the essential processes of knowledge integration increases the speed of knowledge creation through the elimination of redundant conventional processes. This indirectly establishes a generic form of knowledge integration, allowing effective communication among knowledge practitioners.

Originality/value

The paper’s originality lies in the explicit proposal of the essential processes of knowledge integration, referred to as identification, creation, assimilation and evaluation. Furthermore, this paper highlights the potential of essential processes to act as an ontology that can bridge the real and virtual world of knowledge integration implementation through a generic understanding of the knowledge integration concept among practitioners.

Details

VINE, vol. 45 no. 1
Type: Research Article
ISSN: 0305-5728

Keywords

Content available
Article
Publication date: 7 October 2014

Zahir Irani and Muhammad Kamal

Abstract

Details

Journal of Enterprise Information Management, vol. 27 no. 6
Type: Research Article
ISSN: 1741-0398

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Article
Publication date: 13 November 2017

Abdul Hamid Mar Iman and Mohammad Tahir Sabit Haji Mohammad

This paper aims to add to the existing body of literature on this subject by advocating how waqf-based entrepreneurship can be practiced in Malaysia.

Abstract

Purpose

This paper aims to add to the existing body of literature on this subject by advocating how waqf-based entrepreneurship can be practiced in Malaysia.

Design/methodology/approach

The paper begins by presenting an overview of waqf and its role in entrepreneurship and proceeds by proposing a model of waqf-based entrepreneurship which is synthesized from various models existing in the Islamic world.

Findings

The paper concludes by recommending waqf-based entrepreneurship as an alternative socio-economic framework of society’s wellbeing.

Research limitations/implications

The research is limited to the preliminary aspects of waqf entrepreneurship.

Practical implications

Waqf organization may be able to finance its own businesses through crowdfunding and other methods and also disburse waqf funds to small and large ventures.

Social implications

The waqf system is a social tool that not only finances social development projects but also has social economic alternatives to assist poor and underprivileged groups in the society. This paper is toward such a socio-economic direction.

Originality/value

This paper might be considered the first attempt to detail the practical aspect of waqf entrepreneurship, in terms of enterprises to be financed, and how the funds to be accumulated.

Details

Humanomics, vol. 33 no. 4
Type: Research Article
ISSN: 0828-8666

Keywords

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Article
Publication date: 2 March 2015

Tahir Ahmad, Faiza Farrukh and Sana Nazir

The purpose of this paper is to conduct to investigate the factors that enhance employee's performance at workplace. To observe intrinsic feature capacity building and…

Abstract

Purpose

The purpose of this paper is to conduct to investigate the factors that enhance employee's performance at workplace. To observe intrinsic feature capacity building and extrinsic features such as supervisory support and organizational support for career development (OSCD) role in employee's productivity.

Design/methodology/approach

Quantitative research approach was used; middle level employees of banking industry were selected for analyzing this concept. Reliability and validly of 45 items were ensured and SPSS version 20 was used for model testing by multiple regression analysis technique.

Findings

Research outcomes depict that supervisory support and OSCD development does not impact significantly on employees performance of banking sector, whereas capacity building of an individual employee leads to enhance his/her performance.

Research limitations/implications

Capacity building of employee's leads to enhance performance as justified by this research, however, cannot be achieved without providing support for career development to their employees. Therefore, impact of organizational support on capacity building of employee's may be interest corner for researchers.

Originality/value

Observed capacity building positive has impact on employee's performance along with the external factors with statistically significant measures.

Details

Industrial and Commercial Training, vol. 47 no. 2
Type: Research Article
ISSN: 0019-7858

Keywords

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Article
Publication date: 21 January 2021

Noor Azimah Ghazali, Ibrahim Sipan, Mohammad Tahir Sabit Haji Mohammad and Muhammad Arif Ab Aziz

This paper aims to propose a new framework for the management of a waqf land registration system in Malaysia that is compliant with Islamic law and the Malaysian legal…

Abstract

Purpose

This paper aims to propose a new framework for the management of a waqf land registration system in Malaysia that is compliant with Islamic law and the Malaysian legal system. The study sought to answer the following two research questions: what are the issues of the waqf land registration system and how to solve the issues of waqf land registration in Malaysia.

Design/methodology/approach

This study used a qualitative research method by using content analysis, legal investigation and doctrinal research. Data were collected through semi-structured interviews with lawyers, academicians and executive officers from the Department of Land and Mines, the State Islamic Religious Council and reviewed documents mainly from the Department of Waqf, Zakat and Hajj Malaysia.

Findings

A new framework for the management of waqf land registration in Malaysia was identified, which was developed based on current waqf issues such as problematic registration methods, lengthy and complicated procedures, interference in the jurisdiction of the civil court and idle waqf land. The framework overcame the flaw of the previous waqf land registration system in Malaysia.

Originality/value

The new framework will provide solutions to the current registration system within the National Land Code, 1965, which will secure property in the future.

Details

International Journal of Islamic and Middle Eastern Finance and Management, vol. 14 no. 3
Type: Research Article
ISSN: 1753-8394

Keywords

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