Search results

1 – 10 of 15
To view the access options for this content please click here
Article
Publication date: 3 January 2017

Asad Khan and Mohamad Noorman Masrek

Training improves workers’ competencies by eliminating or reducing mismatch between the levels of acquired and required skills. However, the question of who needs the…

Abstract

Purpose

Training improves workers’ competencies by eliminating or reducing mismatch between the levels of acquired and required skills. However, the question of who needs the training can be pertinently managed by training needs analysis (TNA). Thus, the purpose of this paper was to explore the training needs of Pakistani university librarians on collection management skills.

Design/methodology/approach

The study was conducted on a randomly selected sample of Pakistani university librarians. Using survey questionnaire method, a five-point Likert scale was utilized to measure the acquired and required levels of collection management skills (CMS). A paired sample t-test was used to ascertain the significance of difference between the acquired and required skills. Further, descriptive statistics were used to perform TNA.

Findings

Results of the paired sample t-test showed a significant difference among all indicators of CMS. Further, findings of TNA specified more than 50 per cent of deficit (over-utilization), less than 50 per cent of surplus (under-utilization) and 20 per cent of job best-fit in terms of CMS. Based on these results, training and top-down allocation of tasks are suggested to the higher authorities to manage over and under-utilization of CMS and to produce more job best-fits.

Originality/value

These findings are significant to design training programs on CMS, to revise courses on collection management, to evaluate performance of collection managers and understand the causes of under and over utilization of CMS. Moreover, findings inform librarians to eliminate mismatch in the levels of acquired and required CMS through training programs that may further enhance job best-fits.

To view the access options for this content please click here
Article
Publication date: 9 January 2019

Asad Khan, Mohamad Noorman Masrek and Khalid Mahmood

In addition to instrumental assumptions, behavioural researchers suggest the study of individual traits such as personal innovativeness (PI), users’ satisfaction and other…

Abstract

Purpose

In addition to instrumental assumptions, behavioural researchers suggest the study of individual traits such as personal innovativeness (PI), users’ satisfaction and other theoretical beliefs for example quality and general usage patterns as the latent determinants of early and post-adoptions of technological innovations. In the context of Higher Education Commission digital library of Pakistan, the purpose of this paper is to examine the relationship of PI, quality of digital resources and generic usability of digital libraries (DL) with users’ satisfaction.

Design/methodology/approach

To guide the conceptual model of this study, five hypothesized relationships were formulated. Adopting a quantitative approach, snowball sampling techniques were used. A total of 464 users of DL enrolled in different programs of study in the universities of Pakistan participated and responded to the survey. For data analyses, partial least squares, a method in the structural equation modeling was used.

Findings

Analyses reveal positive and strong relationships of PI, quality of digital resources and generic usability of DL with users’ satisfaction. Thus, the findings of this study established personal traits as the significant determinants of intention to adopt DL.

Research limitations/implications

The decision of effective adoption is manipulated by the extent of users’ willing (PI), level of satisfaction, the image of quality and users’ past experience with the use of related innovations. Thus, librarians in addition to the system features should also focus on individual characteristics and quality of resources that probably influence adequate adoption of DL.

Originality/value

In the Pakistani context, this study is the first attempt that examined the relationship of PI, the usability of DL and quality of digital resources with users’ satisfaction. Research model of this study can be used in future research. Also, this study extended the scope of theories of adoption towards DL.

Details

Digital Library Perspectives, vol. 35 no. 1
Type: Research Article
ISSN: 2059-5816

Keywords

To view the access options for this content please click here
Article
Publication date: 18 November 2020

Farrah Diana Saiful Bahry, Maslin Masrom and Mohamad Noorman Masrek

The purpose of this paper is to show the importance of validity process in survey questionnaire instrument development. It is to confirm all items chosen are valid in the…

Abstract

Purpose

The purpose of this paper is to show the importance of validity process in survey questionnaire instrument development. It is to confirm all items chosen are valid in the context of study, especially in assessing municipal website Web user behaviours. The quality of measurement also can be assured.

Design/methodology/approach

Several methods used to assess validity of the survey instrument in this study, such as face validity, content validity index (CVI) and construct validity. CVI assessment is widely used to examine each item in the survey instrument exact measures what is supposed to be measured. Prolific items used to evaluate web aesthetic, usability, navigation, content organization, interactivity and user engagement.

Findings

Several items were rephrased and simplified during face validity assessment, while three items from user engagement construct were excluded after the CVI assessment. Reliability and redundancy analysis had shown good results for each item and construct for both dependent and independent variables. None of the items in any construct need to be eliminated.

Research limitations/implications

The face validity, content validity and construct validity assessments are sufficient to assure the consistency of the conceptual framework, the content of items and overall measurement approach reflecting the setting or context of study which are web users.

Practical implications

The validated survey instrument provides practical guidelines for government municipal website owners on how to stimulate website user to keep engaged on the government municipal website. Identified website content that acts as credibility cues can be as object attention when planning the strategy of Web content management. Through proper design and attracting touch up, the credibility cues can attract website user and force the user to engage deeper on the government municipal website content, believe it as the main source of information and recognize it as authoritative organization.

Originality/value

The measurement model of this study that consists of formative construct of surface credibility, and user engagement is proposed to be tested in a different context of this study.

Details

International Journal of Web Information Systems, vol. 17 no. 1
Type: Research Article
ISSN: 1744-0084

Keywords

To view the access options for this content please click here
Article
Publication date: 12 June 2020

Muhamad Khairulnizam Zaini, Mohamad Noorman Masrek and Mad Khir Johari Abdullah Sani

This study aims to determine the extent to which information security management (ISM) practices impact the organisational agility by examining the relationship between…

Abstract

Purpose

This study aims to determine the extent to which information security management (ISM) practices impact the organisational agility by examining the relationship between both concepts.

Design/methodology/approach

A quantitative method research design has been used in this study. This study was conducted throughout Malaysia with a total of 250 valid questionnaires obtained from managers and executives from the Multimedia Super Corridor (MSC)-status companies. Structural equation modelling (SEM) using partial least square was used to analyse the data and to test all nine hypotheses developed in this study.

Findings

Findings from this study indicate that operational agility (OA) is significantly related to ISM practices in MSC-status companies. The validation of the structural model of nine hypotheses developed for this study has demonstrated satisfactory results, exhibited six significant direct relationships and three insignificant relationships.

Research limitations/implications

This study has addressed the needs for a comprehensive, coherent and empirically tested ISM practices and organisational agility framework. The current theoretical framework used in this study emphasised on the ISM–organisational agility dimensions that are predominantly important to ascertain high level of ISM practices and perceived agility level among the information technology (IT) business companies in Malaysia. With the application of SEM for powerful analysis, the empirical-based framework established in this study was validated by the empirical findings, thus contributing significantly to the field of information security (InfoSec).

Originality/value

This study has filled the research gap between different constructs of ISM practices and OA. The model put forth in this study contributes in several ways to the InfoSec research community. The recognition of InfoSec practices that could facilitate organisational agility in the IT industry in Malaysia is vital and contributes to more value creation for the organisations.

Details

Information & Computer Security, vol. 28 no. 5
Type: Research Article
ISSN: 2056-4961

Keywords

To view the access options for this content please click here
Article
Publication date: 6 November 2017

Asad Khan, Mohamad Noorman Masrek, Khalid Mahmood and Saima Qutab

This study aims to explore the factors affecting the adoption of digital reference services (DRS) among the university librarians in Pakistan.

Abstract

Purpose

This study aims to explore the factors affecting the adoption of digital reference services (DRS) among the university librarians in Pakistan.

Design/methodology/approach

Based on the adapted unified theory of acceptance and use of technology (UTAUT) model, the proposed study tested 12 hypothetical relationships through structural equation modelling (SEM) techniques. The study approach was quantitative based on a questionnaire distributed online to a sample of Pakistani university librarians and completed by 289 respondents. The questionnaire used in this study was developed from other validated instruments used in past empirical studies. Descriptive and inferential data analyses were performed through SPSS and AMOS for SEM.

Findings

The results revealed usefulness, ease of use and information and communication technology (ICT) skills as the significant predictors of the adoption of DRS. However, moderating influence of the demographic factors (age, gender and type of library) on the relationship of predictors with outcome variable was found insignificant. The findings of this study imply that individuals’ readiness for the adoption of DRS is present in the university libraries of Pakistan.

Originality/value

In the context of Pakistan, this study was the first attempt that investigated factors of the adoption of DRS at individual level. In addition, two new factors – namely, ICT skills and library type – were incorporated into the UTAUT model and were then evaluated in the Pakistani context. However, these two factors were found insignificant in influencing librarians towards the adoption of DRS. The intended study is equally useful for librarians in other countries in terms of understanding the factors that impact the effective adoption of DRS.

Details

The Electronic Library, vol. 35 no. 6
Type: Research Article
ISSN: 0264-0473

Keywords

To view the access options for this content please click here
Article
Publication date: 4 January 2016

Mohamad Noorman Masrek and James Eric Gaskin

The purpose of this paper is to examine the determinants of user satisfaction in the context of academic web digital library (DL). A model based on the re-specified…

Abstract

Purpose

The purpose of this paper is to examine the determinants of user satisfaction in the context of academic web digital library (DL). A model based on the re-specified information system success model was developed and tested using the structural equation modeling (SEM) technique.

Design/methodology/approach

The study employed survey research methodology with self-administered questionnaire as the research instrument. The questionnaire was developed based on the instruments used by previous researchers. The population of the study was students enrolled for the bachelor’s degree in the Faculty of Information Management, Universiti Teknologi MARA, Malaysia. These students were chosen because of researcher’s easy access to the sampling frame. Descriptive analysis and inferential analysis which include SEM were executed using IBM SPSS and AMOS statistical software.

Findings

The findings indicate that information quality, systems quality, service quality, perceived usefulness, perceived ease of use and cognitive absorption are significant predictor of users’ satisfaction with the web DL.

Research limitations/implications

Instead of collecting data from students from various faculties, this study only covered students enrolled in one faculty. In the same light, as the respondents were from one faculty, they only report their experience of using one DL. Given these limitations, the results obtained are narrowed in terms of generalizability. The second limitation of the study is related to the predictor variables which only focussed on six variables only.

Practical implications

From the practical viewpoint, the instrument that has been developed can be used as a diagnostic tool for continuous improvements of the DL.

Originality/value

From the theoretical viewpoint, the study has developed an empirical based framework that depicts critical factors influencing DL satisfaction. Researchers specializing on the assessment of DL effectiveness can consider adopting the framework for future studies. Alternatively, the framework can be further extended by integrating other variables such as users’ characteristics or organizational characteristics.

Details

The International Journal of Information and Learning Technology, vol. 33 no. 1
Type: Research Article
ISSN: 2056-4880

Keywords

To view the access options for this content please click here
Article
Publication date: 23 March 2010

Mohamad Noorman Masrek, Adnan Jamaludin and Sobariah Awang Mukhtar

The purpose of this paper is to examine the effectiveness of a specific library portal at the University of Technology MARA based on the opinions of students in the…

Abstract

Purpose

The purpose of this paper is to examine the effectiveness of a specific library portal at the University of Technology MARA based on the opinions of students in the Faculty of Information Management.

Design/methodology/approach

The paper is survey based; 400 self‐administered questionnaires were sent out to students of Faculty of Information Management, University of Technology MARA.

Findings

In terms of information quality assessment, respondents had indicated that the library portal met their expectations. All the information quality attributes, namely completeness, comprehensiveness, accuracy, timeliness, reliability and appropriateness of format were rated highly by users. Equally important to information quality is systems quality and service quality. When asked to evaluate the systems quality aspect of the library portal, respondents have also rated highly.

Research limitations/implications

The paper utilizes effective existing methods to determine portal effectiveness. It provides a study of only one portal, however, and as such the results are indicative only of the views of one group of students using the portal.

Originality/value

This paper offers a snapshot of a library portal and the opinions of users as regarding its effectiveness and would be of value to digital library researchers, or others interested in library portal effectiveness or design.

Details

Library Review, vol. 59 no. 3
Type: Research Article
ISSN: 0024-2535

Keywords

To view the access options for this content please click here
Article
Publication date: 6 June 2008

Mohamad Noorman Masrek, Norhayati Hussin and Norashimawati Tarmuchi

The purpose of the paper is to investigate the status of systems development methodologies (SDM) usage for developing web‐based application in Malaysian organizations. In…

Abstract

Purpose

The purpose of the paper is to investigate the status of systems development methodologies (SDM) usage for developing web‐based application in Malaysian organizations. In addition, it also seeks to investigate the use of techniques and tools for web‐based application development.

Design/methodology/approach

The study employed the use of a cross‐sectional survey method with 200 questionnaires sent to information systems managers. A total of 66 usable questionnaires were returned.

Findings

The use of SDM that are meant for web‐based applications is still very low among Malaysian organizations. The majority of respondents indicated that the SDM being used were adapted on a project basis. Malaysian systems developers were more inclined to use techniques that were much suited for traditional applications. Nevertheless, the use of systems development tools was quite overwhelming. Despite acknowledging the merits of using SDM, respondents also indicated problems associated with their usage.

Research limitations/implications

The number of respondents participated in the study was low and furthermore data were collected employing a cross‐sectional design instead of longitudinal design.

Originality/value

The paper provides empirical evidence regarding the use of SDM, techniques and tools for developing web‐based applications.

Details

Information Management & Computer Security, vol. 16 no. 2
Type: Research Article
ISSN: 0968-5227

Keywords

To view the access options for this content please click here
Article
Publication date: 13 November 2007

Mohamad Noorman bin Masrek

The purpose of the paper is to evaluate the effectiveness or success of universities' portal implementation from the perspective of students as users. Adopting the model…

Abstract

Purpose

The purpose of the paper is to evaluate the effectiveness or success of universities' portal implementation from the perspective of students as users. Adopting the model developed by Delone and McLean, portal effectiveness is defined as being composed of information quality, systems quality and service quality. In addition, the paper also seeks to investigate the influence of individual factors comprising attitudes towards the portal, personal innovativeness and web self‐efficacy on the effectiveness of the portal.

Design/methodology/approach

The study adopted a survey research design with questionnaires being administered to 600 students as respondents. The cross‐sectional strategy for data collection resulted in 405 usable responses that were used for data analysis.

Findings

The results show that IS effectiveness dimensions consisting of service quality and systems quality are significantly correlated with user satisfaction. In addition, the study also showed that of the three predictors investigated, only attitudes towards the portal were found to be significantly correlated with IS effectiveness dimensions.

Research limitations/implications

The perceptual self‐report measures rather than objectives measures adopted in this study contribute to bias, and a cross‐sectional design for data collection only provides data at one point in time.

Practical implications

The instrument developed in the study could assist the authorities concerned in evaluating the effectiveness of the portal.

Originality/value

Despite the growing interest in universities adopting portal technologies, studies addressing the issues of successes and effectiveness are still very limited. Hence, this study provides an impetus for evaluating campus portals from the user's perspective.

Details

Campus-Wide Information Systems, vol. 24 no. 5
Type: Research Article
ISSN: 1065-0741

Keywords

To view the access options for this content please click here
Article
Publication date: 6 June 2008

Mohamad Noorman Masrek, Nor Shahriza Abdul Karim and Ramlah Hussein

This paper has the purpose of investigating the effect of organizational and individual characteristics on corporate intranet utilizations measured in terms of utilization…

Abstract

Purpose

This paper has the purpose of investigating the effect of organizational and individual characteristics on corporate intranet utilizations measured in terms of utilization modes, utilization for decision support and utilization for knowledge sharing.

Design/methodology/approach

The study employed a positivist case study approach conducted at four corporate organizations operating in Malaysia. About 700 questionnaires were administered to intranet users yielding 359 usable responses.

Findings

Four organizational characteristics, namely top management support, technical user support, functional integration and social norm, were found to be significantly related to intranet utilization variables. Likewise, four individual characteristics, namely web efficacy, personal information technology innovativeness, length of service and intranet experience, were also found to be significantly related to intranet utilization variables.

Research limitations/implications

Only four organizational and individual characteristics were explored. In addition, data were collected employing a cross‐sectional design instead of longitudinal design. The perceptual measures used in the questionnaires could also contribute to biasness.

Originality/value

The study contributes to the body of knowledge by developing an empirical‐based framework that depicts the determinants of intranet utilization at user‐level perspective.

Details

Information Management & Computer Security, vol. 16 no. 2
Type: Research Article
ISSN: 0968-5227

Keywords

1 – 10 of 15