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The purpose of this paper is to develop a model for the use of mobile computing in the management of on‐site construction information and communication.

The research strategy contains three steps: a pilot study for the first stage, a survey that investigated the information needs of particular users and the nature of on‐site information, and finally the development of a model and the validation and evaluation by operational scenarios.

The developed model explores how mobile computing can be used on construction sites to manage on‐site information. This model, firstly, identifies the key factors of mobile computer, wireless network, mobile application, construction personnel, construction information, and construction site; secondly it describes the relationships and interactions among these factors. Based on the model, the selection process for mobile computing strategy includes the clarification of information management process, the creations of overview for mobile computing solution, the identification of mobile computing strategy, and the selection of appropriate mobile computing technology.

The developed model explores the general concepts and the internal relationships at the two areas of mobile computing and construction site information management. The application of the model can help users to select mobile computing strategies for managing on‐site construction information based on the characteristics of their projects.

The purpose of this research is to draw on both perspectives of technological perceptions and flow experience to examine continuance usage of mobile sites.

Based on the valid responses collected from a survey questionnaire, structural equation modeling technology was employed to examine the research model.

The results indicated that both perspectives of technological perceptions and flow experience have effects on satisfaction, which in turn affects continuance usage. Technological perceptions include system quality and information quality, whereas flow experience includes perceived enjoyment and attention focus. Among them, perceived enjoyment has the largest effect on satisfaction.

This research is conducted in China, where mobile internet is still in its early stage. Thus, the results need to be generalized to other countries that had developed mobile internet.

Previous research has focused on the effects of instrumental beliefs such as perceived usefulness on mobile user continuance. However, user behavior may be also affected by intrinsic motivations such as flow. This research tries to fill the gap.

The purpose of this paper is to provide an overview of the current state of worldwide mobile usage; mobile technologies; libraries' use of mobile technologies including a review of library mobile catalog options, both vendor‐supplied and in‐house created; perspectives from current library leaders and innovators on the importance of incorporating the libraries' resources into the mobile environment; and future directions for mobile library services.

A range of recently published literature (2008‐2010), which aims to provide practical statistics and resources for libraries wishing to mobilize their web site, is summarized in order to provide the reader with tools for creating a mobile library proposal. The sources are sorted into sections: mobile phone popularity, smartphones/web‐enabled phones, mobile phone use, library mobile web sites and catalogs, and what library leaders have to say.

The paper provides an evaluative summary of mobile statistics and resources, indicating the salient points and how to find more information for libraries wishing to draft a mobile library proposal.

The paper presents a useful source of information for both libraries wishing to create a proposal for a mobile library site, and for libraries that simply want an overview of the current state of mobile use and technologies.

The paper includes up‐to‐date data about worldwide mobile phone penetration rates and mobile phone use, and is the first to argue for proposing the development of both a mobile library web site and a mobile catalog.

The purpose of this paper is to determine how students at the University of Regina would like to interact with the library on their mobile devices and how to best construct a mobile site to suit the university community's needs.

A survey was designed to gather feedback from the university community on their use of mobile devices and how they would want to use the library's resources and services via their mobile device. This survey also attempts to better understand how academic libraries can provide effective mobile services. A questionnaire was developed and distributed to several Canadian academic libraries. Its purpose was to discover what other institutions were doing with mobile technologies.

The survey found that 95.4 percent of students that responded to the survey had a smartphone and 75 percent of them used their mobile phone to access the web. The survey indicated that the library catalogue was the most popular resource chosen to become mobile enabled. The questionnaire distributed to other Canadian academic libraries showed that some libraries were designing and building web apps, while others were creating native apps.

With the increase of mobile technology availability and the demand for accessible mobile content, it is imperative that libraries examine how they can provide services to their patrons within this medium in order to continue to provide valuable services. Mobile technologies are constantly changing, so continuous assessment in this area is of importance.

The purpose of this research is to examine the critical success factors of mobile web site adoption.

Based on the valid responses collected from a questionnaire survey, the structural equation modelling technique was employed to examine the research model.

The results indicate that system quality is the main factor affecting perceived ease of use, whereas information quality is the main factor affecting perceived usefulness. Service quality has significant effects on trust and perceived ease of use. Perceived usefulness, perceived ease of use and trust determine user satisfaction.

Mobile service providers need to improve the system quality, information quality and service quality of mobile web sites to enhance user satisfaction.

Previous research has mainly focused on e‐commerce web site success and seldom examined the factors affecting mobile web site success. This research fills the gap. The research draws on information systems success theory, the technology acceptance model and trust theory as the theoretical bases.

The purpose of this paper is to assess how Canadian academic libraries have responded to the rapidly evolving mobile environment and to identify gaps in the services provided, while suggesting areas for future development.

The paper conducted an examination of the mobile content and services provided by the libraries of the member institutions of the Association of Universities and Colleges of Canada (AUCC). Based on this examination, the paper describes the current state of mobile librarianship in Canadian academic libraries. A review of the literature places the investigation in its broader context.

Only 14 percent of AUCC libraries currently advertise some type of mobile web presence, with mobile web sites being prevalent over downloadable apps. Examples of content and services are highlighted to illustrate current trends and to provide insight into future directions for developing mobile services.

This study raises awareness of the importance of mobile technology for academic libraries and the need to address the lack of mobile content and services provided by most Canadian post‐secondary institutions. The paper also identifies best practices exhibited by the surveyed libraries.

This is the first exploration of this type into how academic libraries in Canada have responded to the mobile environment. The value of this research is in helping libraries identify and address shortcomings in the mobile content and services they provide, and in highlighting efforts by libraries to address their users' needs in this area.

Digital inclusivity is about making web sites available to users regardless of a user’s device or disability. This study seeks to find out how accessible and mobile ready state library web sites are and if there is a relationship between web site accessibility and mobile readiness.

I examined web site accessibility through automated code evaluation and manual code inspection of the web site homepage. I evaluated mobile readiness by comparing how homepages displayed on a desktop computer vs. a smart phone.

Most state library web sites had accessibility problems, including missing alternative text for images (82%), inaccessible forms (54%), and poor contrast between text and background (56%). Only 36% of the sites were mobile ready. A Spearman rho analysis of accessibility and mobile readiness found that the more accessible a site is, the more likely it is mobile ready (and vice versa).

While this study identified accessibility and mobile readiness issues, it does not address why these problems exist. In addition, the unit of analysis was limited to the web site homepage. The study’s results emphasize the need to combine manual code inspection with automated analysis, particularly for images’ alternative text.

The study suggests that state libraries need to take greater care in meeting accessibility standards, particularly easily followed standards such as providing appropriate alternative text for images.

Despite the importance of state libraries in organizing and funding local libraries, there has been little research to date on state library web sites.

The purpose of this paper is to investigate how well hotel website load time performance compared against customer expectation benchmarks. In a competitive market, service interactions are important. As customers move to mobile devices, the time to load a website is a critical part of the service delivery. Long load times can lead to poor service experiences, customer frustration and lost business. Hotel website load times on both mobile and desktop devices were examined and compared to service expectations.

The study used an online service to assess and compare website load performance using both desktop and mobile devices for 259 international hotel company and sub-brand websites.

The time to load hotel websites was significantly slower on mobile devices compared to desktops. Load times on both platforms exceeded 3 s, which is considered best practice. Long load times represent a service gap and can cause dissatisfaction resulting in a potential customer abandoning the website for a competitor’s site, thus affecting sales.

While the population for the study was robust in size and contained most of the major hotel companies worldwide, it was not exhaustive. Data also represent a snapshot and will change over time. Load times vary based on test location, access device and network traffic. Additionally, web page load times and customer expectations will change as technology evolves.

Increased use of mobile devices for hotel reservations increases the importance of mobile service delivery. This is the first known study to measure hotel website load times for mobile devices, and to examine both mobile and desktop performance against best practice. The results of this study highlight a service gap, which can lead to loss of business. Given the consistency of the results, the authors suspect that this is an issue that has not been recognized within the industry. This study is valuable because it exposes an issue of website design not generally addressed in the hospitality industry, even though tools are available to monitor site performance.

The purpose of this paper is to discover the perspectives of M‐Technologies in Distance Education Libraries. It proposes a model for providing e‐resources and other information services through mobile technology to its learners in Indira Gandhi National Open University, India.

In this qualitative study data were gathered through questionnaire and interviews from Distance Learners of IGNOU to access the actual requirement of Distance Learners for various m‐library services in the present scenario. The study is guided conceptually by the perceived need for m‐libraries and a growing usage of mobiles in India.

The data suggest that M‐Libraries offer a unique opportunity for distance learners in different kinds of learning environment settings. The proposed m‐library services architecture suggests developing an M‐library web site at IGNOU Library to effectively facilitate m‐library services, hence strengthening the M‐Learning in Distance Education System.

Considerably less literature exists about the m‐libraries and its services in Distance Education. This study will be of interest to distance education library and information professionals who wish to obtain a better understanding of M‐Libraries scenario and practices.