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Article
Publication date: 29 September 2012

Jim Hahn

The purpose of this paper is to introduce mobile augmented reality applications for library uses and next generation library services.

Abstract

Purpose

The purpose of this paper is to introduce mobile augmented reality applications for library uses and next generation library services.

Design/methodology/approach

Examples are drawn from museum and archives informatics, computer science applied research, and computer vision research as well as original research and development work from the Undergraduate Library at the University of Illinois.

Findings

Mobile augmented reality uses include augmenting physical book stacks browsing, library navigation, optical character recognition, facial recognition, and building identification mobile software for compelling library experiences.

Originality/value

The paper suggests uses of mobile augmented reality applications in library settings and models a demonstration prototype interface.

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Article
Publication date: 28 October 2013

Kae Perng Wong

– The paper aims to share National Institute of Education (NIE) Library's experience in providing mobile library services for mobile devices.

Abstract

Purpose

The paper aims to share National Institute of Education (NIE) Library's experience in providing mobile library services for mobile devices.

Design/methodology/approach

This paper describes and documents down key experiences of NIE Library for mobile devices. As a case study, this paper presents the design considerations for the type of library services to provide, the challenges encountered and the solutions to overcome such challenges.

Findings

With the dramatic increase in the use of smartphones, library patrons increasingly demand the ability to access library services and information anytime, anywhere via their smartphones. As part of NIE Library's LIBRIS 21 strategic master plan to transform the Library from a place to a space, NIE Library seized the opportunity to engage smartphone users through the implementation of a mobile application named LibGO! This paper will detail: rationales behind the decision to implement LibGO!, types of library services offered and key features of LibGO! and the challenges faced and how they were resolved.

Originality/value

The paper will share the feedback, usage statistics and key learning points gathered, as well as provide recommendations for future developments.

Details

Library Hi Tech News, vol. 30 no. 9
Type: Research Article
ISSN: 0741-9058

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Article
Publication date: 13 March 2017

Gulcin Kubat

The purpose of this study is to search for any evidence for university libraries that are accessible by mobile technology in Turkey as relevant models of the future;…

Abstract

Purpose

The purpose of this study is to search for any evidence for university libraries that are accessible by mobile technology in Turkey as relevant models of the future; having regard to the fact that smartphones will very soon become the standard means by which the internet is accessed, and the rates of connection from mobile devices will supersede those which are computer-based.

Design/methodology/approach

In the study, both domestic and foreign literature surveys were undertaken to determine which mobile library services are offered in university libraries. Thirty random central libraries of both private and state universities were selected from across the seven regions of Turkey. To gather data, a 26-question electronic survey was generated and e-mailed to the library managers. The questions were based on findings regarding the mobile library services provided by university libraries around the world.

Findings

By examining the survey results, it was determined that Turkish university libraries utilise a comparable level of mobile technology and demonstrate a similar level of care with regard to the services they offer. There are mobile sites (separate sites or mobile sites as applications), mobile library catalogues, short messaging services, chat rooms, consultations via instant messaging tools, mobile device-lending services, and augmented reality and QR code applications.

Research limitations/implications

In Turkey, the structures of university libraries operate under variable conditions because of the lack of established standards. This causes negative results for the delivery of library services. For this reason, university library standards should be set practicable as soonas reasonable, considering the social/economic and cultural structure of the country.

Practical implications

Owing to the transformative effect technology and the internet have had on services information and communication technologies, infrastructure has been added as a sixth element to the five traditional library items, namely, building budget personnel collection and users. Globalisation through the web has resulted in the individualisation of services and the slogan content is king has been changed to the customer experience is king. Fundamental library services are being adapted to allow mobile technology access, and this approach best reflects the new slogan. Therefore, the university library of the future may well be the one entirely based on mobile technology.

Social implications

Mobile devices lead to new forms of engagement with student learning; so academic libraries are expected to be strong partners in the teaching and learning processes of their institution.

Originality/value

The hypothesis of this study is that a university library accessible by mobile technology will be the model of the future, and its purpose is to search for any evidence for which the university libraries in Turkey are prepared to meet this challenge. This study is also meaningful because there have not been any study of Turkish university libraries in terms of mobile library services to users. This paper is the first time that a comprehensive study has been made of current mobile technology-based services, and is also the first comparison of the applications in Turkish university libraries. Additionally, paper synthesises developments and provides suggestions for the future.

Details

Information and Learning Science, vol. 118 no. 3/4
Type: Research Article
ISSN: 2398-5348

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Article
Publication date: 2 September 2013

Chiao-Chen Chang

This research aims to integrate the unified theory of acceptance and usage of technology (UTAUT) with task technology fit to explain users' behavioral intention of using…

Abstract

Purpose

This research aims to integrate the unified theory of acceptance and usage of technology (UTAUT) with task technology fit to explain users' behavioral intention of using library mobile applications in university libraries.

Design/methodology/approach

By integrating the unified theory of acceptance and usage of technology (UTAUT) and the moderator of task-technology fit, this research proposes a library mobile applications usage intention model. The study data come from a convenience sample of 363 undergraduate and graduate students. A structural equation modelling (SEM) technique was conducted to identify causal relationships.

Findings

Results showed that the UTAUT model fits the data well. The empirical data reveal that performance expectancy, effort expectancy, social influence, and facilitating conditions determine users' behavioral intention of using library mobile applications. As a determinant in the UTAUT model, the moderating effect of task-technology fit is also significant. Moreover, individuals with different levels of task-technology fit will strengthen or weaken the relationships of determinants in the intention to use library mobile applications in university libraries.

Research limitations/implications

This study addresses self-reported behavioral intentions as part of the survey; as a result, the data may have introduced inaccuracies. The implications of the proposed library mobile applications success model are discussed.

Practical implications

University librarians should reinforce the efficiency of library mobile applications to influence users' willingness to use such applications.

Originality/value

This study combines both the constructs of the UTAUT model and task-technology fit to consider intentions to use library mobile applications in university libraries.

Details

Library Hi Tech, vol. 31 no. 3
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 13 March 2019

Ali Mansouri and Nooshin Soleymani Asl

This study aims to investigate the essential components needed to develop a practical mobile application for providing library services to its users.

Abstract

Purpose

This study aims to investigate the essential components needed to develop a practical mobile application for providing library services to its users.

Design/methodology/approach

The study was conducted in a descriptive-survey format. The statistical population constituted the libraries worldwide using mobile applications to provide library services to the users of academic and public libraries. The data were collected through the content-analysis method, World Wide Web and checklists.

Findings

It was found that services such as search, ask a librarian, database, renew, circulation and library hours were frequently used at academic libraries, while the services of search, search through barcode scanners and database were mostly common at public libraries. According to the users of academic and public libraries, circulation and renew, search, ask a librarian and library hours were considered as the most essential services to be included in library mobile applications.

Practical implications

Most libraries usually use mobile apps subjectively. Thus, it is important to identify the most important components of their usage and present them in a suitable pattern. The findings of this study identified the most important components in the design and development of mobile apps and proposed the right model for their integration into libraries.

Originality/value

The practical mobile application proposed here for library services is applicable to all types of libraries and provides an appropriate pattern for mobile application designers.

Details

The Electronic Library, vol. 37 no. 1
Type: Research Article
ISSN: 0264-0473

Keywords

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Article
Publication date: 18 May 2018

Maryam Pakdaman Naeini, Hadi Sharif Moghaddam, Soraya Ziaei and Amir Ghaebi

As many organizations and institutions in recent years are trying to update their hardware and software platforms toward using mobile technology, libraries and information…

Abstract

Purpose

As many organizations and institutions in recent years are trying to update their hardware and software platforms toward using mobile technology, libraries and information centers as trustees and leaders of information management and information science need to be futurists in this area. Therefore, the purpose of this paper is to investigate the status of using mobile-based services in the world’s top university libraries.

Design/methodology/approach

In this direct observation and quantitative research survey, the authors reviewed the status of using mobile-based services in the libraries of the world’s top universities.

Findings

The results showed that 84 percent of the libraries of the top 50 universities in the world have made their websites mobile-friendly and provide mobile-based services; however, only 30 percent of them have designed mobile library application. The findings of this study revealed that mobile phone services such as “Search catalog,” “Hour of library,” “Contact,” “Ask the librarian” and “News” in more than 50 percent of the libraries with mobile-based services has been used. While some services like “Services for disabled,” “Library card,” “Library Strategic Plan” and “Financial services” are less important to deliver on the mobile platform.

Research limitations/implications

The results of the current research are only limited to this environment. Furthermore limited access to all features of some mobile library applications is another limitation of this work. Also, failure to download some of the university apps from the usual App store due to the nationality of the researchers is other limitations of the study. The authors try to find more details of these apps with connecting to the librarians of this statistic society.

Practical implications

The research results indicated that the majority of libraries in the world’s top universities have moved toward designing and using mobile platform in their websites. This survey suggests that the academic libraries of developing countries in order to follow this trend are supposed to plug in most used services based on experience of academic libraries of top universities.

Originality/value

The research results indicated that the majority of libraries in the world’s top universities have moved toward designing and using mobile platform in their websites. This survey suggests that the Iranian academic libraries affiliated with the Ministry of Science, Research and Technology and the Ministry of Health and Medical Education are also trying to follow this trend in order to meet the users’ information needs.

Details

Library Hi Tech, vol. 37 no. 2
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 1 July 2014

Dheeraj Singh Negi

The purpose of this paper is to describe the use of mobile technologies to develop new ways of Libraries and Information Centre. Mobile devices help to connect with…

Abstract

Purpose

The purpose of this paper is to describe the use of mobile technologies to develop new ways of Libraries and Information Centre. Mobile devices help to connect with patrons. Creating a library application (“app”) or mobile Web site that allows patrons to access library hours, view their library account or even search databases is easier than most people think. The resources below should help libraries begin to plan and implement their own unique mobile presence: analyzing the present usage of mobile devices; providing an overview of devices, providers and features; describing the various activities these devices support for well library use; focusing how libraries and our librarians are responding with services tailored for these devices; and what can be done by libraries in future in this respect”.

Design/methodology/approach

Information and Communications Technology continues to expand the boundaries of higher education into the “anytime/anywhere” experiences. Mobile communication is transforming how people search, receive and interact with information on a daily basis. In just a few short years, smart phone ownership has skyrocketed, and popular use of e-readers has been steadily on the rise. These advanced mobile tools provide portable access to the world of information, across boundaries of subject, discipline and industry.

Findings

Mobile technology holds great promise for enabling libraries to provide enhanced services in a form users increasingly are demanding. If this promise is to be fully realized, however, libraries will need to conduct analyses and make smart decisions to address the issues outlined above, support staff education and explore partnerships and new funding models, and be prepared to compromise with respect to their traditional information delivery models.

Originality/value

The explosion of advanced mobile technology and robust digital information collection capabilities should prompt libraries to examine carefully the ramifications for user privacy. Libraries can maintain their commitment to user privacy without overcompensating by imposing burdensome security measures or annoying interruptions. For example, libraries do not have to show users a privacy statement or security warning every time they want to access information on a mobile device. A single log-in and acceptance of terms of use, similar to the procedures for other mobile applications and services, should suffice. At the same time, libraries can take the opportunity to educate users in best practices with respect to privacy issues associated with the use of mobile devices.

Details

Library Hi Tech News, vol. 31 no. 5
Type: Research Article
ISSN: 0741-9058

Keywords

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Article
Publication date: 10 May 2013

Terry Lee Ballard and Anna Blaine

In response to the changing world of information access, librarians at the New York Law School's Mendik Library became interested in providing a full‐service mobile phone…

Abstract

Purpose

In response to the changing world of information access, librarians at the New York Law School's Mendik Library became interested in providing a full‐service mobile phone application so that users could search the catalog, access the reserves module, renew books and find information such as library hours. The purpose of this paper is to show how the library went from this concept to an award‐winning product.

Design/methodology/approach

The paper shows step by step how the librarians listened to experts in the field, searched the mobile stores to find other libraries that have done this, chosen a vendor, and rolled out the service with a multimedia information campaign.

Findings

Using a team approach, it is possible to develop a mobile application that is useful and still being accessed a year after its first launch.

Research limitations/implications

More needs to be done to see the precise state of mobile access in the world's libraries.

Originality/value

The approach documented in the paper will serve as a template for libraries planning to add mobile access, but are unsure of how to proceed.

Details

New Library World, vol. 114 no. 5/6
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 January 2016

Danijela Boberic Krsticev, Danijela Tešendic and Binay Kumar Verma

This paper aims to discuss the possibilities of using a mobile application in the process of conducting an inventory of library collection and present an application for…

Abstract

Purpose

This paper aims to discuss the possibilities of using a mobile application in the process of conducting an inventory of library collection and present an application for the same. The application scans barcode labels on books and retrieves data about those books. Data regarding the status and call number of each book can be changed using this application.

Design/methodology/approach

This paper is based on a case study of developing an application for the Android platform, and this application is part of the BISIS library management system.

Findings

By analysing the procedure of conducting an inventory in the library of the Faculty of Science, University of Novi Sad, it is concluded that this procedure is tedious and can be simplified. To make this procedure more efficient, a mobile application enabling search and update of bibliographic records has been developed. That application communicates with the BISIS library management system using a specially designed service.

Practical implications

By introducing this application at the libraries, the process of inventory of a library collection can be simplified, the time needed for the inventory will be shorter and the inventory will require less physical effort.

Originality/value

The application is designed to help librarians during the process of inventory of library collections. During this process, librarians have to check status of every item on the shelves and to update catalogue with new information. This application enables mobility of librarians and updates information about items during checking the shelves.

Details

The Electronic Library, vol. 34 no. 5
Type: Research Article
ISSN: 0264-0473

Keywords

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Article
Publication date: 13 February 2017

Kimberly Mullins

This paper aims to describe a case study illustrating the systematic approach librarians used to develop of an information literacy mobile application (app) prototype that…

Abstract

Purpose

This paper aims to describe a case study illustrating the systematic approach librarians used to develop of an information literacy mobile application (app) prototype that aids students in performing research tasks “on the go”.

Design/methodology/approach

The initial findings from a student survey on technology use indicated the value of an information literacy mobile application. The analysis, design, development, implementation and evaluation approach was used to develop the app. Alpha and small-scale usability testing was performed to evaluate the prototype’s readiness for deployment.

Findings

The survey analysis indicated that students were not using mobile devices as expected for library related tasks. Student suggestions for improving their library experiences included mobile access to the libraries’ digital collection, mobile reference support and an application that assisted them in effectively using these resources. Usability studies indicated a positive response to the app and its readiness for beta testing among the inclusive student population.

Originality/value

To the author’s knowledge, this is the first native information literacy mobile application whose aim is to help students with research on the go. The step-by-step approach used for each phase of development, as well as the implications for success, may serve as a model for libraries’ seeking to enhance their mobile resources.

Details

Reference Services Review, vol. 45 no. 1
Type: Research Article
ISSN: 0090-7324

Keywords

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