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Article
Publication date: 4 January 2013

Sridevi Jetty and John Paul Anbu K.

Short Message Service (SMS) is an application that is widely used by all types of mobile telephone users. Integration of these short messages for marketing different products and…

Abstract

Purpose

Short Message Service (SMS) is an application that is widely used by all types of mobile telephone users. Integration of these short messages for marketing different products and services has become a common practice in e‐commerce. This study aims to look at how SMS‐based mobile alerts can be effectively implemented in libraries for successfully marketing the library services and providing value‐added services. This study seeks to follow‐up an original pilot project conducted by the University of Swaziland and Emerald Group Publishing on SMS‐based alert services for a smaller group of users on Emerald's Intouch platform. In this new study the authors aim to try the same project with a combination of multiple databases and a heterogeneous user groups on an independent platform.

Design/methodology/approach

With the experiences gained from the UNISWA‐Emerald pilot project on SMS alerts a similar project with a wider scope was attempted at Bundelkhand University, Jhansi, India, where an attempt was made to see whether a similar content alert system, based on the prototype suggested in the pilot project, can be effectively implemented using the same technology on an independent platform with a semi‐automated system compared to the manual system of the pilot. The methodology, findings, data and the experience gained during the pilot project as well as the follow‐up project are predominantly used in this paper.

Findings

This study confirms that the prototype suggested in the pilot project can be implemented on an independent platform with multiple databases by using the same parameters. It proves that a successful SMS‐based alert service similar to a SDI service can be implemented using the SMS messaging and have the potential to successfully market library services to its patrons.

Research limitations/implications

This project is a second in the sequence where the authors have tried a heterogeneous user group and mobile alerts consists of the different databases subscribed to by the university library. The alerts were dependent on the effective e‐mail‐based alerts provided by the publishers. The keywords used were generalized and the users provided the keyword based on their personal needs. The major limitation was the manual transmission of the SMS, which needs to be automated with a script. Another limitation was the maximum size of SMS texts. Whenever the texts exceeded 140 characters, only hyperlinks were sent with the actual content being kept as a webpage in the server.

Practical implications

This project can be implemented as it is since it generalizes the process of implementing a result‐oriented SMS‐based alert service.

Originality/value

This study presents a method for implementing an SMS‐based alert service in libraries. With the experiences gained in a series of practical environments the authors have attempted to document the practical experience, which can be implemented in its present form. With mobile alerts gaining prominence in library services and very little material are available on SMS‐based alert services in libraries this may serve as an important milestone in integrating such a service into the future integrated library services.

Article
Publication date: 1 June 2002

George K. Chacko

Develops an original 12‐step management of technology protocol and applies it to 51 applications which range from Du Pont’s failure in Nylon to the Single Online Trade Exchange…

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Abstract

Develops an original 12‐step management of technology protocol and applies it to 51 applications which range from Du Pont’s failure in Nylon to the Single Online Trade Exchange for Auto Parts procurement by GM, Ford, Daimler‐Chrysler and Renault‐Nissan. Provides many case studies with regards to the adoption of technology and describes seven chief technology officer characteristics. Discusses common errors when companies invest in technology and considers the probabilities of success. Provides 175 questions and answers to reinforce the concepts introduced. States that this substantial journal is aimed primarily at the present and potential chief technology officer to assist their survival and success in national and international markets.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 14 no. 2/3
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 1 June 2000

George K. Chako

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in…

7240

Abstract

Briefly reviews previous literature by the author before presenting an original 12 step system integration protocol designed to ensure the success of companies or countries in their efforts to develop and market new products. Looks at the issues from different strategic levels such as corporate, international, military and economic. Presents 31 case studies, including the success of Japan in microchips to the failure of Xerox to sell its invention of the Alto personal computer 3 years before Apple: from the success in DNA and Superconductor research to the success of Sunbeam in inventing and marketing food processors: and from the daring invention and production of atomic energy for survival to the successes of sewing machine inventor Howe in co‐operating on patents to compete in markets. Includes 306 questions and answers in order to qualify concepts introduced.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 12 no. 2/3
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 1 September 1975

SVEN HIRN, ELIN TÖRNUDD, SAMULI NUOTIO, ESKO HÄKLI, EEVA‐MAIJA TAMMEKANN and KEIJO PERÄLÄ

FINNISH ARCHITECTURE has won fame and honour. This applies to the best of it, of course, the achievements suitable for export and as a trade mark. Our world image tells nothing of…

Abstract

FINNISH ARCHITECTURE has won fame and honour. This applies to the best of it, of course, the achievements suitable for export and as a trade mark. Our world image tells nothing of our middling, ordinary buildings. Finland probably has just as many deficiently planned and poorly implemented monstrosities as most other countries. But it is probably characteristic that the end product is technically quite polished. The building regulations are exceptionally precise, partly because of our harsh climate, partly because of the bureaucratic tradition of our administrative machinery.

Details

New Library World, vol. 76 no. 9
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 10 June 2014

Gabriele Garnero, Alessandro Cogoni, Alessandro Corrias, Luisa Manigas and Stefania Valentina Zedda

This article aims to describe how information and communications technology (ICT) has introduced a new approach in the handling of spatial data and related services and how…

Abstract

Purpose

This article aims to describe how information and communications technology (ICT) has introduced a new approach in the handling of spatial data and related services and how Regione Autonoma della Sardegna, one of the Italian local governments, has been involved in an interesting growth that adopts ICT to provide spatial data and related services to itself and to its territory.

Design/methodology/approach

This article considers three aspects data and services interoperability and the implications of spatial data delivered through a multi-channel environment; the use of social web as a platform for volunteered geographical information in the public administration environment; and the application of mobile technologies.

Findings

The article represents the summary of recent activities in the Sardinia region and may constitute a paradigmatic example for other realities.

Originality/value

The research and activities conducted represent a point of view advanced and innovative in the field of territorial sciences and spatial planning on a regional scale.

Details

International Journal of Web Information Systems, vol. 10 no. 2
Type: Research Article
ISSN: 1744-0084

Keywords

Abstract

Details

Understanding 5G Mobile Networks
Type: Book
ISBN: 978-1-80071-036-8

Article
Publication date: 8 June 2012

John Paul Anbu K. and Makana R. Mavuso

Short Message Service (SMS) is an application which is widely used in mobile telephony. SMS messaging through mobile phones is very popular among young and old. This study aims to…

1717

Abstract

Purpose

Short Message Service (SMS) is an application which is widely used in mobile telephony. SMS messaging through mobile phones is very popular among young and old. This study aims to look at how SMS technology can be very effectively used in library and information services with a glimpse into a pilot project conducted by University of Swaziland and Emerald Group Publishing Limited and the subsequent need for creating a prototype for the SMS‐based library alert services and marketing of library services.

Design/methodology/approach

Following the pilot project conducted by the University of Swaziland and Emerald Group Publishing Limited for a period of two months (March‐April 2009), the findings and the methodology used for the project prompted further research. Data and experience gained during the pilot project is predominantly used in the paper.

Findings

This study finds that the library users can be successfully motivated and engaged to use the resources through SMS messaging and have the potential to market library services. It also finds out that there is a need to have a prototype for essential services for the benefit of the users as well as to market the library resources.

Research limitations/implications

The pilot project was a short project with specific user base. This project was not tested on heterogeneous user base. The prototype model also works on certain assumptions and limitations. At the prototype level different files are suggested and they are handled separately because of which an open ended script method is suggested. Longer SMSs, which cannot be sent by the SMS server, need to be either split up into several messages or stored in the server as a webpage and sent as a hyperlink in SMSs.

Practical implications

To implement the prototype, various steps highlighted in the paper are to be followed and since each action needs to be operated separately, it cannot be claimed as a single click SMS‐based alert service.

Originality/value

This study presents a method for implementing SMS‐based alert service in libraries. With the experience gained in a similar practical environment, an attempt has been made to create a prototype. This may serve as an important milestone in integrating such a service into the future integrated library services (ILS).

Article
Publication date: 28 February 2023

Faten Hamad, Maha Al-Fadel and Ahmed Maher Khafaga Shehata

Technological advancement has forced academic libraries to change their traditional services and routines by adopting emerging technologies to respond to the changing information…

Abstract

Purpose

Technological advancement has forced academic libraries to change their traditional services and routines by adopting emerging technologies to respond to the changing information needs of their users who are now more technologically inclined and prefer to access information remotely and in a timely manner. Smart technologies are the recent trends in academic libraries. This research aims to investigate the level of smart information service implementation at academic libraries in Jordan. It also aimed to investigate the correlation between the level of smart information services offered by the libraries and the level of digital competencies among the library staff.

Design/methodology/approach

This research is designed using survey design to collect comprehensive information from the study participants. A questionnaire was disseminated to 340 respondents, and 246 questionnaires were returned and were suitable for analysis with a response rate of 72.4%.

Findings

The results indicated a moderate level of smart information service offered by academic libraries, as well as a moderate level of digital skills associated with the advocacy of smart information services. The results also indicated a strong and positive relationship between the level of smart information services at the investigated libraries and the level of digital competencies among the librarians.

Practical implications

The findings will help other academic libraries understand how to respond to the emergent change in users’ information-seeking behavior by understanding their available human resources competencies and the requirement to undergo this emergent change.

Originality/value

This paper provides insights and practical solutions for academic libraries in response to global information trends based on users’ behaviors. This research was conducted in Jordan as one of the developing countries and hence it provides insights of the situation there. It will help academic libraries in Jordan and the region to handle and cope with the challenges associated with technology acceptance based on its staff level of digital competencies. The contribution of this research that it was done in a developing country where progress in the filed can be considered slow because of many factors, mainly economics, where institutions focus on essential library objectives, which are information resources development and databases subscriptions.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 6 March 2009

Sungwon Kim

The purpose of this paper is to introduce Commercial Mobile Video Service Trial (TOEST) of Korea Telecom (KT), relaying experience related to the implementation of mobile video…

Abstract

Purpose

The purpose of this paper is to introduce Commercial Mobile Video Service Trial (TOEST) of Korea Telecom (KT), relaying experience related to the implementation of mobile video service for portable devices to libraries and information management organizations that are interested in this service.

Design/methodology/approach

Research data used were collected from internal materials such as unpublished project reports, RFI, RFP, etc. written throughout the process of implementing projects. The information also draws on the author's experience and involvement in TOEST trial between 2005 and 2007.

Findings

From the technical perspective, it was confirmed that technical advancements and environments that enable the implementation of mobile video service for portable devices have been fully established. The technical areas that need to be further improved are the advancements of battery capacity, low‐power consumption technology, and functional improvement of the I/O slot in portable devices.

Research limitations/implications

TOEST provides only download type service for portable devices such as PDAs and PMPs. Streaming type service for mobile phones has been performed only for the purpose of internal tests.

Practical implications

For information management organizations and libraries, mobile video service for portable devices is cutting‐edge technical service that can provide new customer value to users. Also, it is possible to apply profit models from the commercial point of view.

Originality/value

The paper introduces various technical and environmental elements as specifically as possible, including practical things that we have experienced during the course of implementing mobile video service systems for portable devices. Experience in TOEST development would be helpful to information management organizations and libraries planning to provide mobile video service for portable devices.

Details

Library Hi Tech, vol. 27 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 1 April 1991

A. Lumley, V.K. Datta and J.A. Wright

The Scientific Units of the Overseas Development Administration (ODA) were merged over recent years to form the Overseas Development Natural Resources Institute which is now…

Abstract

The Scientific Units of the Overseas Development Administration (ODA) were merged over recent years to form the Overseas Development Natural Resources Institute which is now called, after becoming an Executive Agency of the ODA, the Natural Resources Institute. The new unit was relocated from several separate sites to a refurbished site at Chatham, Kent. For the Library and Information Services these changes presented both challenges and opportunities. The paper reviews and discusses these from the library manager's point of view, covering planning, logistics, rationalisation of systems and services, user support, staff management and organisation of work.

Details

Aslib Proceedings, vol. 43 no. 4
Type: Research Article
ISSN: 0001-253X

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