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Privilege is often silent, invisible and not made explicit, and silence is a key question for theorizing on organizations. This paper examines interrelations between privilege and silence for relatively privileged professionals in high-intensity knowledge businesses (KIBs).

This paper draws on 112 interviews in two rounds of interviews using the collaborative interactive action research method. The analysis focuses on processes of recruitment, careers and negotiation of boundaries between work and nonwork in these KIBs. The authors study how relative privilege within social inequalities connects with silences in multiple ways, and how the invisibility of privilege operates at different levels: individual identities and interpersonal actions of privilege (micro), as organizational level phenomena (meso) or as societally constructed (macro).

At each level, privilege is reproduced in part through silence. The authors also examine how processes connecting silence, privilege and social inequalities operate differently in relation to both disadvantage and the disadvantaged, and privilege and the privileged.

This study is relevant for organization studies, especially in the kinds of “multi-privileged” contexts where inequalities, disadvantages and subordination may remain hidden and silenced, and, thus, are continuously reproduced.

This chapter draws from research on aesthetic labour, gender, management and organisation studies and research on women's careers. We base our analysis on two empirical data sets, namely interviews with women mid-managers in Finland and Scotland, and interviews with highly positioned expert women in Finland in knowledge work. Women in different phases of their careers and life experience manifold pressures on appearances, and are increasingly aware of the demands to ‘look good and sound right’. We address how these pressures impact on women managers' and experts' well-being and career plans.

The purpose of this paper is to unpack the question of research access(es), especially ethnographic access, seen as an intrinsic part of research projects that should be scrutinized carefully to gain a deeper understanding of the field. Two main questions are asked: what does the process of accessing knowledge-intensive businesses (KIBs), specifically large international consultancies (LICs), tell us about access more generally? And what does accessing KIBs, specifically LICs, tell us about these organizations more generally?

The paper builds on discussions of research access issues in organizational ethnography, in part when setting out to employ shadowing as a method of inquiry. It focuses on the challenges of gaining access to KIBs, where confidentiality is central to the work. The empirical focus is a study of LICs from where the data for this paper is drawn.

To answer the two questions, the paper provides an analysis of: accesses in the plural; ongoing processes of accessing; multiple levels of access and contradictory negotiations; research accesses, including access difficulties, as constitutive of research itself; and research accesses as dependent on and giving data on the organizations in question. Building on literatures on ethnographic access and empirical data gained while negotiating access to LICs, this paper contributes to prior research on access, focusing on LICs as an arena for organizational ethnography, whose particular character has to be taken into account when conducting research.

This paper examines the processes of accessing, a neglected but important part of research: the phase(s) of negotiating and gaining access to the field, and the need to fully absorb these phases into the research process as a whole. Access as such multi-level ongoing processes is often neglected, however, in both academic writing and importantly in doctoral education curricula. Therefore, the paper offers guidelines for use in research training.