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This paper aims to explore how gay men and lesbians draw upon workplace friendship for developing and sustaining managerial careers and identities.

The study adopts a qualitative design, using data collected from semi‐structured interviews with four lesbians and eight gay men, all employed in managerial roles in the UK.

Data reveal the importance of workplace friendship as a resource for mentoring, climbing managerial career ladders, fitting into existing work cultures and developing gay and lesbian managerial identities. A significant finding is that participants preferred to befriend heterosexual colleagues, to that end complicating previous research that suggests gay and lesbian friendship preferences tend to be marked by similarity in regard to sexual identity. Work friends enable and constrain the development and visibility of gay and lesbian managerial identities and careers.

Although the data are not generalisable, it is of concern that gay men and lesbians continue to be disadvantaged by heteronormative constructions of gender and sexuality. While gender and sexual norms can limit the visibility and embodiment of gay and lesbian managers in the workplace, the study reveals also how gay sexualities can be utilised as a resource for developing influential friendships.

This article provides insights into issues not previously covered or understudied in the organisation studies literature such as the agency of gay men and lesbians in constructing different types of workplace friendships as a resource for developing managerial identities and careers.

Purpose – The purpose of this research is to identify the CSR dynamics through a social capital lens in a developing country's context.

Approach – The research design underpinning this study is qualitative. Semi-structured interviews have been conducted with SMEs owner-managers.

Findings – Adopting a pragmatic stance, the research highlighted the significant role of the social capital concept in enabling or hindering SMEs’ engagement in the CSR discourse in the Egyptian context.

Implications/limitations – A holistic understanding of the subject has been achieved by examining core issues at different levels. It is recommended that micro-individual (SME owner/manager), meso-organisational (SME context and industry), and macro-environmental (socio-economic and cultural environment) dynamics be explored by employing suitable research methods grounded in research paradigms that allow for qualitative exploration.

Practical implications – By giving prominence to SMEs as the research focus, the significance of these enterprises for sustainable development is highlighted at the policy level by developing tools and mechanisms that deal with effective implementation of CSR programmes in that sector.

Social implications – An in-depth understanding of the CSR practices of SMEs as embedded in their operational management will help policy makers in promoting sustainable practices by integrating social and environmental activities in the day-to-day operations of SMEs.

Originality/value – The chapter makes a contribution to academic theory in the area of CSR in SMEs by examining the phenomenon through a social capital lens using a multi-layered approach from a developing country's perspective.

The present paper seeks to focus on the processes involved in the knowledge transfer of CSR and sustainability programs and theorises about a conceptual framework that addresses three aspects of such a knowledge transfer process: the “thinking”, the “doing” and the “being”.

The paper is a theoretical interdisciplinary study, which combines insights from the theory of knowledge transfer within the application domain of CSR and sustainability, and looks into the ways the above impact aspects of diversity, career identity and career development of professionals in this field.

HRM issues such as new competencies and differing approaches to career development options, talent retention and management, and a change of the notion of employment contract need to develop to successfully support the transfer of knowledge in terms of professionals in the domain of CSR and sustainability.

Future directions and implications of this research include furthering the understanding of career identities and their development in the milieu of globally mobile knowledge workers in the field of CSR and sustainability knowledge transfer and identifying relevant and necessary tools for HR management and stakeholder engagement in this field.

The establishment of career pathways and new career identities is an increasingly significant challenge in the workplaces of the twenty‐first century, and CSR/sustainability knowledge transfer processes highlight that.

The paper contributes an innovative angle to the topic of knowledge transfer in the area of CSR and sustainability, whilst also highlighting the importance of the role of knowledge workers with global mobility in this process, including their perceptions of career identities and development.

The purpose of this paper is to present and discuss the findings of research into the different means of motivating knowledge workers to participate in and contribute to knowledge exchange and creation.

A survey was conducted among more than a quarter of the 2,500+ strong lawyer multinational law firm with 25+ offices in 15+ countries and analysed to provide insight into the differences on motivation and value perception across the cultural dividing lines. The results were analysed at regional level as well as organisational/generation level and analysed by statistical means and descriptive statistics. The key outcomes were analysed against literature to provide an in‐depth understanding on how to foster knowledge sharing.

Respondents showed distinct reactions towards the means to motivate them to share knowledge. Career prospects, authority, provision of charge codes, recognition among peers or one‐time incentives have a very diverse impact around the world.

This survey itself was limited to one law firm. Thus, even though this firm is among the largest three firms in the world and considered a leader in knowledge management, this research is therefore not representative of the entire professional service sector or the law firm sector.

The results have been used within the case study organisation to improve the efficiency in motivating lawyers to share knowledge and lessons can be drawn for comparable organisations operating on a global scale.

Prior to this paper there has been little research into the motivation of global knowledge workers within the professional service environment.

In this study, the aim is to put emphasis on a specific discrimination area that is evaluated both as a disability and a diversity dimension. Human immunodeficiency virus/acquired immune deficiency syndrome (HIV/AIDS) disease should be considered beyond the scope of health as a social issue. However, the main purpose of the study is to determine the influence of information levels on HIV/AIDS on attitudes and views towards people living with HIV/AIDS (PLHIV) in work life. Therefore, the objective of this paper is to assess this influence by means of a pilot study. Additionally, one of the basic assumptions of the study is that career and identity developments of PLHIV will be positive as a result of the increase in knowledge amongst human resource (HR) managers and career counselors about HIV and PLHIV.

Disinformation about HIV/AIDS may cause stigmatization and discrimination. Thus, this paper seeks to indicate the effects and results of the discrimination and tries to create awareness. Consequently, discrimination against PLHIV in work life is emphasized in the study in parallel with the information levels related to the disease. Additionally, survey technique is used on the sample of HR employees and managers who are members of The Association of HR Managers (PERYON).

The paper finds that 50 percent of the respondents stated that it was right to request a HIV test whereas 36 percent of them declared that it was not right. The respondents' information level about the transmission of HIV was evaluated as medium or high. Respondents mostly think that HIV is not a punishment to people for their misbehaviors, and that sufferers should not be ashamed of themselves; PLHIV are not guilty and do not have marginal life styles. They also showed sensitivity towards the right for treatment and protection of the human rights of PLHIV. The majority of respondents stated that they could work in the same workplace with PLHIV and also that they did not associate HIV with homosexuals.

As a limitation, there is a possibility that social desirability had an effect on some of the respondents' answers. Second, the respondents have never met PLHIV in their workplaces. Because of these limitations it was not possible to get answers regarding discriminative behaviors in the workplace towards PLHIV in terms of HR functions. Thus, it is suggested that a study on PLHIV or people who work with PLHIV should be conducted. Additionally, the study could be replicated with different and larger samples.

A contribution to increasing awareness and the cautions against discrimination towards HIV/AIDS is one of the values of this study. Another distinctive characteristic of this study is the investigation of this issue from the context of an emerging country, Turkey.

The purpose of this paper is to investigate how the knowledge work discourse has been transformed from a celebration of those who create knowledge to one of leaden prescription to purposively separate the knowledge from the knower.

The approach takes the form of genealogical discourse analysis of the dominant and alternative knowledge work discourses.

From its earliest conceptions, knowledge work as a discourse was conceived as creating a new class of worker who was highly educated, motivated and financially aspirational. Through alignment with significant discourses from such fields of knowledge as economics, the law and technology, knowledge has become an organisational asset, to be secured by technology and protected by law even from those who created it. Discursive transformation shows that knowledge work and those who perform it – the knowledge workers – have become marginalised in the discourses until they have virtually disappeared altogether.

As a conceptual paper, the analysis does not address an empirical research frame. However, the paper illustrates how power is implicated in all aspects of the knowledge work discourse.

The paper identifies how power relations are implicit in organisational discourses of knowledge work. Knowledge is seen to be central to studies of organisations, economics and globalisation, yet human beings as creators of knowledge have been marginalised in the knowledge discourses.

Unfortunately, the majority of studies examining business intelligence (BI) have focused on its exploitation in large firms. Often studies appear to assume that smaller firms have limited interest or capabilities in intelligence. The purpose of this paper is to redress this imbalance by extending the role of intelligence (intelligence management (IM)) to small and medium enterprises (SMEs).

Data from a sample of 650 SMEs are analysed using multivariate techniques.

The results of the data analysis suggest that entrepreneurial pro-activeness is dependent on IM and Knowledge management; but also that a model fit exists between the IM and the ability of SMEs to enact and sustain entrepreneurial opportunities. The authors also found that firm size is a determining factor in the effectiveness of IM.

This study seeks to extend prior research which alludes to the fact that the decision-making capabilities of firms can be substantially enhanced through the exploitation of BI capabilities among SMES, which traditionally have not considered intelligence as a key competitive competency.

The purpose of this paper is to test the existing theoretical argument that the Indian software industry is a case of uneven and combined development by examining the workforce.

The paper is based on a survey conducted in two software organizations located in Bangalore. Data were collected through a combination of quantitative (114 questionnaires) and qualitative methods (62 semi‐structured interviews). Respondents were selected randomly from the work floor.

The paper observes that the workforce is uneven in nature and directly integrated with the global market. The workforce appears homogeneous. A typical software worker in India is a young male; hails from an urban and a semi‐urban locality; follows Hinduism, and belongs to the upper socio‐economic stratum of Indian society. He holds an undergraduate engineering degree, not necessarily in computer science, from a second‐grade educational institution. He is trained by the employers as per the needs of the Western market, and works for longer hours than required. He earns more than his counterparts in the other industries, and is promoted periodically based on work experience.

The paper suggests that Indian future policy initiatives should recognize the need for inclusion of the disadvantaged in this growing sector. Also, conclusions drawn from the study are useful for the developing countries that imitate Indian software industry to develop inclusive development policies.

From the existing literature, it is not known whether the employment‐related benefits are reaching all the social groups, or uneven and combined development is reflected at the workforce as well. The paper fills the gap using triangulation of methods.