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The purpose of this paper is to investigate the vulnerability of projects implemented in enterprises. The paper focuses on the issue of vulnerability assessment in the planning stages of a project, before its realization.

In this paper, the realization of the project has been analyzed through the phases of delivery, and the fuzzy approach has been deployed for mathematical modeling of uncertainties. An appropriate expert and management team has assessed the variables of the project’s vulnerability by using linguistic expressions, as this way of assessment is close to the human way of thinking. The model of project’s vulnerability assessment has been verified on real life data by means of an illustrative example.

A very significant part of business operations in enterprises all over the world is realized through the practice of project management. In daily business practice, project activities may be exposed to different risk sources. These risks may be studied from different perspectives, but without reevaluation, risk sources increase the vulnerability of projects as well as of the whole enterprise.

The results of the analysis of the obtained data gives good direction to future research in the scope of vulnerability management in the enterprises oriented to long-term sustainability.

The paper presents current level of the Serbian Information and Communication Technology (ICT) industry, global parameters of ICT in Serbia, as well as some economic indicators. Existing problems and suggest actions necessary for improvement of IT in the Serbian industry are also defined. One approach to improvement of Serbian ITC industry is adopting a general framework policy for the integration of the acquis in the field of quality, standards and technical regulations, developing an updated national Quality Plan for the ICT. This paper will also present development and implementation of Quality Management System (QMS) in Serbian ICT sector.